Manning Charles & Associates Limited

#5 – Adopt a standard way of working

• From the outset put in place a standard way of working on each assignment – in other words adopt, adapt and apply a methodology for assignment process and performance

• By doing this your ability to deliver consistent assignment outcomes to clients is enhanced

• Quality is enhanced as the potential for re-work is reduced and may even be eliminated, depending on the nature of the work undertaken

• Risk management of the assignment is materially aided

• Assignment and personnel performance can be assessed more easily

• Appropriate standard metrics can be developed to compare one assignment with another, so that quality and process improvements can be made

• Finally such an approach assists profitability, with benefit to client, staff and the practice.

1Peter’s Tips © July 2009 Peter M Salmon and Manning Charles & Associates Ltd

Peter’s Tips on Practice Management

Manning Charles & Associates Limited

Peter Salmon – Principal - Manning Charles & Associates Ltd

• Peter is a senior executive and consultant with an extensive business management, professional services leadership and delivery background. He combines this with significant organisational change, business assessment, and resource management experience. This is complemented by having worked in a number of countries and a varied range of business sectors.

• Peter's consulting experience includes IT consulting, general consulting, financial investigations and valuations, and litigation support. His other experience includes practice development, practice management including service economics and profitability, quality assurance and resource management.

• This knowledge and expertise is combined with a strong record of achievement. For many years Peter has worked with CxO level executives, management and staff to provide business focused outcomes to issues.

2Peter’s Tips © July 2009 Peter M Salmon and Manning Charles & Associates Ltd

Peter’s Tips on Practice Management

Should you wish to contact Peter on this or any other matter, where he might be able to assist then :-

Phone:- +64 21 533651, orEmail:- manningcharles@woosh.co.nzMail:- PO Box 25197, Panama St, Wellington 6146, NZ