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    College of Technology London

    AssignmentOn

    Course Code:

    Course Title:

    Programme: Term: Date:

    Submitted By: Submitted To: Name: Mr. Dinesh Poudel Name: Jaishree Chaturvedi

    ID. No: 093593-82 Lecturer

    1

    Project Management

    2DBA0310

    Project plan for setting up Bakery Cafe.

    PGDBA III 22 / 8/ 2010

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    Table Contents

    No. Title/Subtitles Page. No.

    1 Title 3

    2 Introduction 3

    3 Literature Review

    Project ManagementProject Life Cycle

    Project Planning

    3,4,5,

    4 Project Risk Management

    Risk Identification

    Risk Evaluation

    Risk Response Planning

    5,6,

    5 Definition of Project 6

    6 Project Costing and Budgeting6,7

    7 Project Scheduling

    Work Breakdown Structure

    Activity-ON-Arrow Networks

    Forward Pass Calculation

    Backward pass calculation

    Critical Path

    7,8,9,10,11

    8 PERT (Program Evaluation Review Technique 11

    9 Resource Constrained Scheduling 12

    10 Project Crashing 12

    11 Critical Evaluation of the developed project plan 12

    12 Conclusion: 12

    13 References 13

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    1. Title: Project plan for opening of Bakery Cafe.

    2. Introduction:

    According to PMBOK Project management is the application of knowledge, skills, tools and

    techniques to project activities in order to meet stakeholders needs and expectations from a

    project. Here the word project can be defined as the effort taken to accomplish a task

    (unique) by effective utilisation of resources available where resources can be in terms ofhumans or machines, raw materials or funds. Beside resources project also involves

    accomplishing given specified task qualitatively and quantitatively depending upon the nature

    of project within the budget and time allotted. So it can be said that project is anything that has

    well defined objective where objective is generally defined in terms of scope, schedule and

    cost. Here project scope refers to the accomplishing the task as per the terms and conditions

    set and agreed upon and these scopes are clearly stated in any project before carrying out.

    Similarly cost is the amount, funds or budget estimated in order to accomplish the task. For

    instance, objective of any project can be constructing of road within six months, within the

    budget of 100,000 and the road should according to the standards as specified. The

    characteristics of the project can be high lightened as follows:

    a. Project is something that has well defined objective.

    b. Project includes utilization of various resources.

    c. A project has specified duration. It has start time and objective accomplish time.

    d. Project might be unique or one time venture. A unique in the sense that they are

    never been attempted and one-time venture in the sense that they were previously done

    but customizable.

    e. The project has stake holders and project should be accomplished in such a way that it

    must satisfy the stakeholder.

    f. Since project is planned on the basis of certain assumptions and estimations, project

    involves degree of uncertainty.

    3. Project Management:

    As project involves various key factor that needs regular monitoring and guidance or effective

    management. Without proper management the goal set or objective cannot be met. Proper

    management of project is essential to accomplish and meet the desired objective within

    allotted budget and time. So project management can be defined as the process of developing

    of plan and procedure to achieve the objective set within the allotted time and cost through

    effective utilisation of available resources. It is the process of applying various management

    tools and techniques to meet the target and maintain the progress of the overall project as it

    passes through various phases of lifecycle.

    History of project management can be traced out from the ancient period with theconstruction of Great Wall of China and massive pyramids of Egypt. Though there are no any

    documents to prove this however archaeologist started to suggest that they were not just built

    as history says but were planned effectively, paid wages to the workforce associated.

    However modern project management came into practise with the development of Gantt chart

    or bar chart by Henry Gantt in early 19th century followed by Henry Fayals (French

    Industrialists) development of management principal in 1916. Since then it was between 1950

    and 1960 most of the project management techniques used today were developed.

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    3. Project schedule and Budgeting: Project schedule is the step in planning process which

    involves the creating the list of tasks to be carried out for each deliverables. It involves the

    process of identifying of the amount of resources and time required to complete the project

    and also helps to allocate the best possible resources. It is the process to determine whether

    the project can be accomplished within the allotted time, budget and resources. Network

    diagrams and critical path analysis are useful tools to develop schedule.

    4. Supporting Plans: Project planning also involves other supporting plans such as humanresource plan, risk management plan and communication plan.

    5. Risk Management:

    Since project is planned on the basis of certain assumptions and estimations, project

    involves degree of uncertainty and these uncertainties can be termed as risk. A risk for a

    project can be defined as any happening or restriction which prevents the project from

    achieving or accomplishing the goal. Risk is the threat to the project and often seizes the

    opportunities of the project. Since risk is associated with the entire project and if planned

    ahead it can be minimised and controlled. During the progress of the project some risk

    disappear, some develop into problem and needs attention however some cannot be

    controlled and destroys the project. So project manager should identify and deal with the

    risk before it destroys the project. The best way to deal with the risk is through the process

    of risk management. Risk management is structured approach to manage risk. It involves

    identifying assessing and responding to the aroused risk in the project. It also helps to

    minimize the probability of risk likelihood or consequences to acceptable level in cost-

    effective way. Risk management helps to address the risk proactively rather than waiting

    for unfavourable events to happen. Risk management is one of the steps included in the

    project planning.

    6. Risk Management Process:

    Risk management process involves following steps:a. Risk identification: the first step involved in the managing risk is the identification of

    risk. There are several approaches to identify the risk. One is brainstorming. It is the

    process where all the projects team member sit together and share their individual

    experience and expertise to identify the possible risk within the project. Another means of

    identifying risk is going through the historical information of related project or sometimes

    referring to the expert having track record with the associated project. Finally each risk

    identified is listed down along with the potential consequences.

    b. Risk Assessment: Once all risks have been identified, the next process involves the

    process of risk assessment. It is the process of determining the probability of risk occurring

    from the identified risk and their impact on the project objective. Since all the riskidentified will not have impact on the project only those with impact is given priority.

    Potential risk can be categorized as high, medium or low and assessed accordingly and

    those with highest likelihood of occurrence is given more attention first and response plan

    is developed. Risk assessment matrix is a useful tool for assessing risk. It is also known as

    probability and impact matrix as it shows the probability of risk occurring against the

    impact on the project. It helps managers to visualise the project risks in terms of theirseverity or impact on the project prioritising which risks to address and which to ignore.

    This matrix gives nine possibilities categorized as high, low and medium. Those risks with

    high probability and high impact will be dealt first and so on.

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    Figure: Risk Assessment Matrix

    c. Risk Response Planning:

    This is the third step involved in the process of managing risk. Once the identified risks are

    prioritized risk response plan is developed. Risk response planning involves the processdeveloping an action plan to reduce the impact or likelihood of each risk and procedures of

    implementation of the actions to address each risk. It should include a warning signal for

    when to implement the action plan for each risk. A risk response plan can be to eliminate

    the risk, mitigate the risk, deflect the risk or accept the risk. Eliminating risks refers to the

    avoiding the risk completely either by removing the cause or by integrating different

    course of action. Mitigating risk refers to the initiative taken to reduce the risks

    probability and impact. Deflecting risk can be transferring the risk to third party.

    Insurance of the business is the good example of deflecting risk. Finally accepting the risk

    refers to the reacting to the risk as and when its consequences are high through the means

    of developing the contingency plan where contingency plan is the predefined set of plan

    which is implemented if the risk probability is high.

    7. Definition of my project:

    My project is based on opening of small retail bakery shop in London. I have chosen to

    open the bakery shop because of the popularity of the growth of this type of business. This

    type of business can also be done through the home. Since my project is related to bakery

    shop the scope of the project will be to produce the bakery products.

    8. Project Costing and Budget:

    Project costing refers to the planning of distribution of funds. It is a plan which shows how,

    when and where the funds will be spent over the duration of the project. Project costingand budgeting planning is started with the development of the proposal of the project. For

    any project cost may related to the labour, materials, equipment, overhead costs, general

    and administrative overhead costs etc. Cost estimates should be aggressive. It should not

    be overly conservative or overly optimistic. Similarly budgeting is the process of allocating

    total project cost of the various elements associated with the project such as labour,

    materials, equipments etc. The figure below shows the simple cost estimate of the setting

    up of bakery shop.

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    Activity Labour cost

    ()

    Materials

    cost ()

    Equipment cost

    ()

    Other cost () Total ()

    Planning 3000 500 - 5000 8500

    Registration - 5000 - 2000 7000

    Pre Opening

    Activities

    10000 15000 25000 5000 55000

    Promotion 10000 5000 10000 25000

    Total

    ()

    23000 25500 25000 22000 95500

    Figure: Bakery Project cost estimate

    9. Project Scheduling:

    a. Work based structure (WBS):

    Work based structure is the key tool of project planning. It is the process of listing

    down of all the activities as well as subdividing all the activities that are to be carried

    out in order to accomplish the project. Subdividing the activities makes the projectcontrollable and manageable. By dividing the activities it will be easier to estimate plan

    and accomplish the project without leaving any task undone. It is a useful tool to break

    down the complexity into simple.WBS reflects the clear picture of various activities to

    be accomplished in suitable order. It sets the road map of the project showing which

    activities to start first and so on. WBS can be presented structurally or through text

    incidents depending upon the size and scope of the project.

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    Figure: WBS structure of bakery project

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    b. Network Diagrams:

    Network diagrams are also considered to be the key tools of project planning. Network

    diagrams can be either Activity in the box (AIB) or Activity on the Arrow or Nod.

    1. Activity on the Arrow or Nod

    This format includes following process: Activity is represented by an arrow

    Description of activity is written above the arrow.

    One arrow is used to represent one activity.

    Activities are linked by circles called events

    Each event is assigned a unique number.

    The event on the beginning of the activity is known as predecessor event

    and one at the end is known as successor event.

    2. Activity in the box (AIB)

    This format includes following process:

    An activity is represented by box.

    Description of the activities is written within the box.

    One box represents one single activity.

    Each box will be given a unique activity number

    Activities are linked by arrows and linking arrows shows the precedential

    relationships meaning arrow linking activities must be finished first.

    c. Use of network diagram in setting up bakery shop project:

    ACTIVITYNUMBER

    ACTIVITYDESCRIPTION

    DEPENDENCY

    TIMEDAYS

    A Market Research -------- 20

    B Finalise Location A 10

    C Draft Proposal B 7D Financing Sources B 10

    E License B 7

    F Insurance C 4

    G Bank Account D 4

    H Menu E 7

    I Purchasing Equipment F 7

    J Decoration G 20

    K Advertisement H 26

    L Installation I 10

    M Recruitment J 10

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    Figure: AOA diagram for bakery shop

    d. Calculation of Earliest Event Time (EET), Latest Event Time (LET), Float and

    Critical path.

    a. Earliest Event Time (EET):

    It is the earliest possible finish and the earliest time at which any activity can start.

    Forward pass is conducted to calculate the EET. Highest EET is the last activity. EET is

    calculated by adding the duration i.e EET=EET (at the start) +duration.

    b. Latest Event Time (LET): It is the latest start time and latest time at which activitieshave been completed. Backward pass is conducted to calculate LET. LET is calculated by

    subtracting the duration i.e LET=LET(at the end)-duration.

    c. Float:Float is referred to the measure of flexibility. It reflects how many working daysthe activities can be delayed or extended without affecting the overall project. It is also

    called as slack. It is calculated by subtracting earliest event time from as the latest event

    time i.e float = LET EET.

    d. Critical Path: Critical path is the referred to the series of activities that must be

    completed on time in order to complete the project in time. It is the longest duration path.

    If an activity on the critical path is delayed by one day, then entire project will be delayed

    by one day (unless another activity on the critical path can be accelerated by one day).

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    Figure: AOA network diagram showing EET, LET, FLOAT and CRITICAL path.

    Calculations of EET, LET, FLOAT and CRITICAL path in the figure.

    1. Earliest Event Time (EET):

    1. Activities A, B, C, F, I, L total pass calculations are 58.

    2. Activities A, B, D, G, J, M total pass calculation is 74.

    3. Activities A, B, E, H, K total pass calculation is 70

    2. Latest Event Time (LET):

    1. Activity L, I, F, C, A, B total start is 58 and finish on 00.

    2. Activity M, J, G, D, B, A total start is 74 and finish on 00.

    3. Activity K, H, E, B and A start total is 70 and finish on 00.

    3. Critical Path:

    Since the longest duration of project is 74 days, the projects critical path is M, J, G, D, B, A.

    10. Program Evaluation and Review Technique (PERT):PERT stands for Program Evaluation and Review Technique. It is a useful project

    management tool used for scheduling, organising and coordinating tasks in a project. PERT

    was developed by a US Navy in 1950 in order to manage the work force related to Polaris

    Submarine Missile System. However CPM technique was also developed at the same time.

    With the success of Polaris Submarine Missile System project PERT technique became more

    popular and still today along with CPM it is widely used to control and plan the project.

    Unlike CPM, PERT is also diagrammatical representation of the sequence of activities linked

    by arrows or node representing activities and events respectively.

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    11. Resource Smoothing:

    Resource smoothing is the process which determines the resource necessities so that they will

    be accessible at the right time. It helps in the smoothing of available resources.

    12. Project Crashing:Project crashing is the reducing of project duration without affecting the scope of the project

    is called project crashing. It is the process of accomplishing of the task by reducing the actual

    duration allotted however it requires allotting of more resources. Crashing should be done

    after careful investigation of the project and recommended during initial phase of the project.

    13. Critical Evaluation of the developed Project Plan:

    My project is based on the setting up of a new bakery shop. The plan is based on effective

    utilisation of project management tools such as project planning, Gantt chart, WBS, network

    diagrams. The project is planned through the market research and location selected is based

    on the customer needs and wants.

    14. Conclusions:

    Project refers to the sequence of associated jobs or tasks focused on the completion of an

    overall objective whereas project management refers to planning, directing, and controlling of

    resources in order accomplish the project. The success of project depends upon how well it is

    planned and how effectively the project management tools have been utilized. Project

    management not only plans the project but also helps to manage the risk associated in the

    project through the use of various management techniques. My project is based on the

    opening of Bakery Shop and I have developed the project applying project management tools

    and theories.

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    References:

    Tutor slides

    Rory Burke (2004). Project Management Planning and Control Techniques. 4th ed.Singapore: John Wiley & Sons(Asia) Pte Ltd.

    Clements/Gido (2004).Effective Project Management. 3rd ed. United States: South- western

    CENGAGE Learning.

    Gido/ Clements (1999). Successful Project Management. United States: South Western

    College Publishing An International Thomson Publishing Company.

    http://nurunnajjah.wordpress.com/[18 August 2010]

    http://www.projectsmart.co.uk/project-planning-step-by-step.html [18 August 2010]

    http://www.pathways.cu.edu.eg/subpages/downloads/Risk_Chapter_1.pdf[17 August 2010]

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    http://nurunnajjah.wordpress.com/http://www.projectsmart.co.uk/project-planning-step-by-step.htmlhttp://www.pathways.cu.edu.eg/subpages/downloads/Risk_Chapter_1.pdfhttp://nurunnajjah.wordpress.com/http://www.projectsmart.co.uk/project-planning-step-by-step.htmlhttp://www.pathways.cu.edu.eg/subpages/downloads/Risk_Chapter_1.pdf