pgp30376 section b
TRANSCRIPT
Colgate-Palmolive
Oral Care
Toothpaste, Toothbrush,
Toothpowder, Whitening Product,
mouthwash
Personal Care
Body wash, Hand wash, skin care, hair
care, men’s grooming
Household Care
Surface care
Colgate-Palmolive India is 51%-owned subsidiary of US Colgate-Palmolive Co. Leading player in oral hygiene in India since 1950s
Categories
Net Profit
2011 INR 4 billion
2012INR 4.5 billion
2013INR 5 billion
New product launches and increase in penetration in rural India aids value and volume growth
Market share
Product Type Value Share Rank
Beauty & personal Care 6.8% 2
Bath & Shower Negligible 22
Men’s grooming 0.8% 17
Oral care 46.1% 1
Oral care in India
Toothpaste is the biggest
category with 80% share
Increase awareness by educating consumers about good dental hygiene via TV advertisements as well as urging them to brush twice a day
Mouthwashes/ Dental rinses
has the highest value
growth of 44% in 2013
Oral Care is expected to grow at a
CAGR of 9% to reach 131
billion by 2018
Increasing awareness of oral care products, increasing penetration in rural market and expanding product portfolio of leading companies
Market shares in Oral Care
2010 2011 2012 20130
5
10
15
20
25
30
35
40
45
5045.3 44.7 44.6
46.1
22.2 21.6 21.319.7
11.7 11.9 11.3 10.8
4.3 4.5 4.6 4.7
Colgate HUL Dabur Gillete
Mouthwash Category
2010 2011 2012 20130
10
20
30
40
50
60
70
8076
72.6 70.866.4
12.116.1 17.3 17.6
7.6 6.7 6 5.24.3 4.6 610.8
% share of different companies
Listerine Colgate Plax AM PM Mouthwash Others
Comparison of Mouthwash & Oral care industry
2008 2009 2010 2011 2012 20130
10000
20000
30000
40000
50000
60000
70000
80000
90000
133.8 409.4 696.9 1079.9 1550.4 2231.1
46226.850117.9
55414.5
63296.1
72374.6
83449.8
Comparative growth of mouthwash against oral care(in INR million)
Mouthwashes/Dental rinses Oral Care
Mouthwashes/dental rinses witnessed the highest value growth of 44% in 2013 against 15.3% for overall oral care industry as urban consumers used it for better protection, although it is still nascent in India
Mouthwash/dental rinses grew at a CAGR of 75.6% between 2008-13 as against 12.5% for total oral care
HUL launched Pepsodent Mouthwash in 2012 with the value proposition of “First Non-Alcoholic herbal mouthwash”
Mouthwashes/dental rinses is expected to grow at a value CAGR of 29% during 2013-2018
Product
Available in 7 variants in India– Fresh Tea, Complete Care, Sensitive, Freshmint, Peppermint, Active salt, Visible white
Remaining 2 variant - Ice, Fruity Fresh not available in India
Packaged in multiple sizes – 50 ml, 60 ml, 100 ml, 250 ml, 500 ml
Different colours to differentiate between variants
Price
Pricing is based on competitor’s price
Pricing varies with variants and packaging
Product size Price
50 ml Rs. 30
60 ml Rs. 40
100 ml Rs. 55
250 ml Rs. 115
500 ml Rs. 190
Place
Widely available in Urban areas from malls to retailers
Placed along with competitors product like Listerine or along with other oral products from Colgate
Greater thrust on increasing product penetration to rural areas
Promotion
Quick and easy method for a cleaner, fresher and healthier mouth
Educate customers to use it twice a day after brush
Help remove 99.9% germs for 12 hours
Channels – TV, newspaper, Hoardings, social media
Segmentation
Demographic Target busy adults
People whose income fall in middle and upper class as it is a supplementary product which can be used after brushing
Geographic Mainly for Urban and semi-urban population
Behavioural
Adults who want cleaner, fresher and healthier mouth
Target adults who want white teeth, have sensitive gums
Targeting
Adults in the age group of 18-60
Working people who frequently interact with others and have scarcity of time
Adults who have teeth problems like cavities, sensitive gums, plaque
Positioning
Colgate Plax positioned itself based on its functionalities as a mouthwash which provide fresher breath and germ protection Long lasting fresh breath
Removes up to 99.9% germs
Alcohol free formulation
No burning sensation
The mouthwash that gives 12-hour germ protection
Points of Parity
Prices are similar to its competitors
SKU’s are similar in packaging and size
Positions similarly as other competitors to remove bad odour
Contains fluoride to fight oral problems
Points of Difference
More variants are present compared to other competitors
More trusted and popular brand among users
Alcohol free formulation
References
http://www.colgate.co.in/app/Colgate/IN/OralCare/Mouthwash/PlaxClassic/Name.cvsp
Financial Report-http://www.colgate.co.in/Colgate/IN/Corp_v2/Investor/FinancialReports/annual-report-2014-15.pdf
GMID database - http://www.portal.euromonitor.com/portal/analysis/tab
http://www.colgate.co.in/app/Colgate/IN/OralCare/Mouthwash/ColgatePlax/benefits-of-colgate-plax.cvsp
http://www.colgate.co.in/app/Colgate/IN/OralCare/Mouthwash/PlaxClassic/ProductInfo.cvsp
http://www.colgateprofessional.co.in/products/Colgate-Plax-Mouthwash/details
http://www.colgate.co.in/app/Colgate/IN/OralCare/HomePage.cvsp
http://www.dreamstime.com
http://www.studylecturenotes.com/mba-marketing/marketing-segmentation-targeting-positioning-or-stp-process
http://www.zopnow.com/mouthwash-c.php