pharma & health services - opensistemas
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Pharma and Health ServicesTRANSCRIPT
Open Sistemas Open
SistemasOpen Source Innovation for your Business Pharma and Health
Services
01. Corporate Information
03. Value Proposition
04. Areas of Work
05. Reference Customers
06. Success Stories
07. Contact Information
Value Proposition
03.▪ Competitive Advantage
▪ Sector expertise and knowledge▪ Solution integration▪ Competitive prices▪ Specialized products: kiosks and
clinical testing▪ Application of open source
solutions▪Open source Approach
▪ Integration with other environments
▪ License elimination
▪ Wide group of products: portal management, content management, web systems, ...
▪ Development of specialized owned products based on open source systems
▪Reference Customers▪ Hospitals and foundations
▪ Agencia Valenciana de Salud, Consejería Salud Junta Andalucía
▪ Private companies: Merck, Glaxo, Medtronic, …
▪ Professional groups, associations, patients, ...
Value Proposition
Areas of Work04.
· Medical Appointment Stand· Deployment and integration
· Service support
· Digital Marketing · Video library, Congress premises,
Medical events, online books, vademecums, ...
· Patient premises, associations, hospitals, campaigns,
· Group work, medical intranets, e-mailings, blogs,
· CMS environments: Univadis
· Software Studies and Tests· Product deployment
· Adaptation for testing and support
· Systems and Linux Migration· Migration Projects
· Technological consultancy
· Technical offices
· Hosting and support services
· Linux systems administration
· Formative content· Formative content design
· Standard formative content
Areas of Work
2SIK: Self Service Medical Appointment Stands
Product
04.· Benefits
· Better attention to patients
· Quick and easy interface
· Performance improvement of the centre personnel
· Integration with visual information systems
· Multimedia information of premises: hours of opening, services…
· More flexible computer based management
· Services· Medical appointment requests
· Pending appointments query
· Consecutive appointments request
· Appointment rescheduling
· Appointment cancelling
· Hospital information
· General information on pathologies
· Specialist queries
· Administrative queries
· System support
2SIK has an adaptable software to improve the management of clinics, medical centres and hospitals through interactive information points.
All services offered by 2SIK are easily accessed through a touch screen, with an attractive and functional design that facilitates information self service to patients.
2SIK Hospitals
DataMed: Medical Research Software / CRDs
Product
04.· Benefits
· Quick research start-up
· Light Interfaces to easily add information
· Advanced services for the research: reports, alerts, controls, ….
· Services· Data entry sheets integration
· Role and group access integration
· Customized reports
· Alarm and notification system
· Support service during research
DataMed is a development platform that allows a quick and easy creation of interfaces for medical research, data entry sheets, or testing through agile navigation technologies that facilitate medical work.
Through a base platform that provides report and notification systems, and the customization of data entry sheets that form the research it is possible to start a project of this type in record time.
DataMed
Public Administration– Agencia Valenciana de Salud– Agencia Andaluza de Salud– Ministerio de Salud del Gob
Chile– Inst. Seguridad Laboral Chile
Pharma - Merck, Sharp & Dohme
- Glaxo SmithKline
- Schering-Plough
- Medtronic
Institutions– Escuela Valenciana de
Enseñanza en la Salud– Fundación Iavante
Pharma / Health Customers
Hospitals– Hospital de Gandía– Hospital de Onteniente– Hospital de Oviedo
ReferenceCustomers
05.
Medtronic: Medical Testing
Identified Demand / Problem:
▪ The study group of Central Hospital in Oviedo needs to gather aggregated information of patients with aortic prosthesis
Description :
Business outcome:▪ Shared data through
graphics, to motivate researchers
▪ Big participation in the study
▪ Study Director had participated in previous studies with Open Sistemas and wanted to imitate the model and technologies previously used.
▪ Include information from geographically disperse researchers
Negative impact in customer:
▪ Development with Adobe Flex that allows RIA applications (Rich Internet Applications)
▪ Exhaustive control of required fields to complete a patient
▪ Parallel management application to manage hospitals and researchers (amongst others).
▪ Working with paper is highly inefficient
▪ Traditional data gathering results in essential information uncompleted
How the problem was solved:
SuccessStories
AVS: Medical Appointment Stands
Identified Demand / Problem:
Automate patient appointment management in external consultation.
Improve efficiency of administrative service
Diminish overcrowding of waiting rooms and corridorsDescription :
Linux environment embedded in hardware device
Development in Spring environment on Jboss with web client
Negative impact in customer:High queues and waiting periods
Administrative personnel occupied in urgent but not important procedures
Bad service quality
How the problem was solved:Self service stand with Linux embedded and access with health system card
Easy management and receipt delivery of appointment with doctor
Patient selects easily through an agenda
Business outcome:Drastic decrease of queues and waiting periods
Better efficiency in the use of resources and innovative image
SuccessStories
Merck: Agrastat Platform
Identified Demand / Problem:
Count with a platform for medical data exploitation
Lack of homogeneity in data retrieval and reports
Low attractive graphical reports
Description :High business knowledge is required
Great heterogeneity between different studies and reports
Negative impact in customer:
Slowness when creating a new study
No customized reports and statistics
Functionality limitations
How the problem was solved:Medical testing platform design
Global design of reports
Implementation of a tool for generating business reports
Business outcome:Platform capable of hosting different testings
BI system of medical data exploitation
SuccessStories
MSD: Collegiate Doctors Registering
▪ New user registering in Univadis has a high grade of fraud
▪ Registering form has no capability to identify valid users
Description :
Business outcome:
▪ Reliable, reusable and connectable solution
▪ Cost saving in call centres
▪ The portal www.univadis.es for doctors has currently more than 40.000 users
▪ New user requests is above 30 per day
Negative impact in customer:
▪ Web service query that confirms if the user has a valid government doctor id using first name, second name and province.
▪ Identifies directly users that are collegiate doctors.
▪ Call centre department invests many resources in filtering valid new users
▪ Perception that users have of Univadis gets worse when the registering process is delayed
How the problem was solved:
Identified Demand / Problem:
SuccessStories
Open Office EVES Courses
Identified Demand / Problem:Open Office courses portfolio
Focus on online formative content quality
Content and navigation errors and accessibility problems
Description :
Moodle environment
Multiple stakeholders
Health environment
Negative impact in customer:Lack of course availability
Decrease on communication frequency with customer
How the problem was solved:Generation of custom made formative content project
Use of Scorm standards and contend editorsReload and ExeLearning
Recording testing in Moodle environment
Business outcome:Customer has a portfolio of Open Office courses
Courses integrated in Moodle platform
SuccessStories
MSD: Doctor e-Meetings Scheduler
Identified Demand / Problem:
Homogenize navigation on e-Meeting applications
Administrator have a high load of work
Use of calendar and scheduler for application users
Description:MSD offers e-Meetings on demand using different products
Doctors not always have and advanced user profile in and internet environment
Negative impact in customer:High level of risk
High number of users are affected due to a potential error on the system
How the problem was solved:Development of a middleware between scheduler and final applications
Usability criteria applied to web design and functional environment
Business outcome:E-Meetings Scheduler has resulted to be one of the most popular applications in the medical specialized portal Univadis
SuccessStories
MSD: Vaughan Challenge English Course
Identified Demand / Problem:
▪ MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system
Description :
Business outcome:▪ Application hosted more than
four years in Univadis.es portal
▪ Records of the HCP times
▪ Each module is a puzzle that the user must uncover as the correct translation of the questions is done
▪ Ranking between users of the portal with the best time of execution of each phase
Negative impact in customer:
▪ Adobe Flex is used to develop an attractive web application
▪ Database with questions, correct and incorrect translations and the application interacts with them.
▪ Different launching phases are scheduled so great expectation is created in the users.
▪ They have the contents of Vaughan (phrases and translations) but cannot use it in the portal
▪ Must obtain attractive applications in their portal to enhance its use
How the problem was solved:
SuccessStories
SANOS Technical Office
Identified Demand / Problem:Analyze the suitability of open software to migrate systems
High cost on massive deployments
Application on hospital environments
Description:
Big environments with massive deployments
Very heterogeneous environments
Negative impact in customer:High cost of licenses
Lack of project coordination
Lack of global guidelines
Hospitals Interoperability problems
How the problem was solved:Technical team expert in open source and Linux solutions
Migration consulting works development
Diverse matters: virtualization, data bases, e-learning
Business outcome:Drastic decrease of license cost
Guidelines creation and homogeneity
SuccessStories
Strategy and Innovation Consulting
Identified Demand / Problem:Need to improve the definition of the positioning of the institution
Need to find the best ways of communication in an innovation environment
Description:
Iavante is a foundation oriented to technology innovation in heath
Communication and strategy fields present a particular case in innovation
Negative impact in customer:Low knowledge of the organization proceedings
Bad identification of the positioning by associates and other institutions.
How the problem was solved:Consulting team with experience in health and technological innovation
Open source related technologies and strategies application
Combined communication strategies design
Business outcome:Perceived positioning improvement
Communication proceedings improvement
SuccessStories
www.opensistemas.com
[email protected] - [email protected] (Chile office ) - [email protected] ( Colombia office)
+34 902 107 396 - 91 746 04 23 (Spain)
+ (02) 946 2623 – (09) 7212 6887( Chile )
Contact Information
Contact Information
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