Unit 1-Organizational Entry and Contracting

Source: http://www.zainbooks.com/books/management/organization-development_14_entering-and-contracting.html

Organization Development (OD) is a planned approach to improve employee and organizational effectiveness by conscious interventions in those processes and structures that have an immediate bearing on the human aspect of the organization.

Phases/Periods of OD programs

1. Organizational Entry & Contracting

(Initial steps in the OD process)

Organizational Entry

How does OD program start?

Organizational problem/issue must occur A member of an organization or unit must

contact an OD practitioner about potential help in addressing an organizational issue.

Who are the parties?

Organization OD practitioner Stakeholders(government, employees,

customers, suppliers, creditors, community, trade unions, owners, and investors)

System(1) culture, (2) work processes, (3) communication, and (4) rewards

For whom is it for?

Organization’s success

Who are involved?

Stakeholders(government, employees, customers, suppliers, creditors, community, trade unions, owners, and investors)

When do OD programs and processes start?

An OD process generally starts when a member of an organization or unit contacts an OD practitioner about potential help in addressing an organizational issue.

Organization member

manager staff specialist or some other key participant

OD practioner

professional from inside the organization professional from outside the organization

Before entering into OD relationship, the 2 parties have to:

clarify the organizational issue determine the relevant team members of the

organization test the appropriateness of the OD practitioner

Before proceeding to the contract:

Organization (client) may

gather information about the practitioner’s competence and experience

present the problems(specific/ general) examine the appropriateness of the OD

practitioner

OD practitioner (change agent) may

collect preliminary data about the organization examine the presented problems(specific/

general) examine company records interview a few key members determine the relevant team members of the

organization

Contracting

Two types of contracts

1. formal2. informal

Drawing of the contract…

parties of the contract expectations of both parties on what to gain

from the OD process time resources to be used

Essential requirements Desirable requirements

ground rules confidentiality how the OD practitioner will become

involved in personal or interpersonal issues

how to terminate the relationship Whether the practitioner is supposed to

make expert recommendations or help the manager make decisions.

2. Diagnosis

3. Data Collection and Analysis

4. Feedback

5. Intervention Design

6. Leading and managing change

7. Evaluation

Unit 1-Organizational Entry and Contracting

Source: http://www.zainbooks.com/books/management/organization-development_14_entering-and-contracting.html

Slide number

Discussion

1 Topic Presentation2 Phases of OD3 OD phases graphed4 OD entry questions

How and when does it start?Who are involved in the process?

Why are they involved?What are the problem/issues?

Where will you start?5 How and when does it start?6 Who are involved in the process?7 Who are the parties in the start of OD program?8 What the parties needs to do before starting

the program?9 Before starting contract phase, Organization

may10 Before starting contract phase, OD practitioner

may11 Contracting: Parts of contract12 End