philadelphia medical reserve corps vost introduction
TRANSCRIPT
PhiladelphiaMedical Reserve Corps
Virtual Operations Support Team
James GarrowPhiladelphia Department of Public Health
BACKGROUNDVirtual Operations Support Team
Incident Command System
Strategic
Tactical
Public Information Officer
Joint Information System
SOCIAL MEDIA IN DISASTERS
Virtual Operations Support Team
Haiti Earthquake
“witness, or testify”
US Airways Flight 1549
Take Off3:25
Crash landing3:31
First Tweet3:33
Image posted to Twitter
3:36
Image posted to Flickr
3:39
FlightStats not updated
4:31
Google Trends not updated
5:00+
Untimed Mass Media Reports
H1N1
Tohoku Earthquake
twitter visualization
NEEDVirtual Operations Support Team
VOST Concept
Official response
Rest of the world Rest of the world
Rest of the worldRest of the world
NEMA Barcamp
NEMA Barcamp
Shadow Lake Wildland Fire
Shadow Lake Wildland Fire
"One of those trucks went across the bridge!" she told me. "Wow. Even the school bus doesn't cross that bridge. It's not designed for large trucks.
When we saw them going up that road, we wanted to run out and wave our hands, yelling wrong way, wrong way!“
-hinessight.blogs.com
PMRC-VOSTVirtual Operations Support Team
Organization within JIS
Operations
• Check in on Google Doc– Virtual Status Board
• Work with Team Leader to divide up work– Identify keywords– Identify social networks– Identify “super-sharers”
• Monitor, track and respond– As appropriate– ONLY with approved facts
Tools
• Depends on skillset and comfort of activated• Maintain expertise between activations• Start with the big guys– Twitter– Facebook– Picfog– Topsy– YouTube– Ustream
Forms
• VOST-modified ICS Form 205A– Communications List– How to keep track of everyone
• VOST-modified ICS Form 214– Activity Log– How to keep track of everything you’ve done
Many thanks