philanthropic initiatives and the value proposition equation
TRANSCRIPT
The Journal of Values-Based LeadershipVolume 3Issue 2 Summer/Fall 2010 Article 6
July 2010
Philanthropic Initiatives and the Value PropositionEquationPhillip L. FioravanteCapella University
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Recommended CitationFioravante, Phillip L. (2010) "Philanthropic Initiatives and the Value Proposition Equation," The Journal of Values-Based Leadership:Vol. 3 : Iss. 2 , Article 6.Available at: https://scholar.valpo.edu/jvbl/vol3/iss2/6
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Philanthropic Initiatives and the
Value Proposition Equation ______________________________________________________________________________ PHILIP L. FIORAVANTE, CAPELLA UNIVERSITY
MINNEAPOLIS, MINNESOTA
Abstract
This paper focuses on the ―phenomenon‖ of philanthropy and its principle in the corporate
strategic planning and value creation processes. Philanthropy through a human, social
construct aims at furthering the development and sustainability of the recipient. There exists
certain fundamental business norms by which organizations pre-define a self impose of their
corporate social responsibility philosophy and execution of these initiatives. Recognizing
corporations for the sums of money, time, and human resources provided to particular
causes of interest is typical. In a rather altruistic-capitalistic manner, these corporations view
their roles in concert with a broader ethical, corporate social responsible market presence.
The underlying rationale for decision-making within the philanthropy setting appears to be
rather dynamic. Stakeholders, specifically investors, judge corporations as instruments of
capitalism. In this vein, the notion of the philanthropic value proposition equation leads to
an increased understanding of how corporations can leverage philanthropic initiatives in the
establishment of core and distinctive competencies. Value in this circumstance assumes a
dichotomous as seen in the eyes of the stakeholder and in the minds of the firm - who
desires to create it for marketable use. An underlying consideration, centers on how
corporations use philanthropy as a strategic impetus in the value creation while balancing
the social and business sector needs of its constituencies.
[C]orporations are increasingly aware
of the social scrutiny under which they
are viewed by their stakeholder base.
Within the awareness is the belief that
each stakeholder group has varying
levels of values and expectations
reliant on their unique ethical and
moral social science underpinnings.
― Philip L. Fioravante
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Introduction
Embarking on the journey of understanding corporate philanthropy, one must initially
determine the construct of the phenomenon. First, corporate – for purposes herein, is a
public entity organized around a central theme driven by a collectivist culture of economic,
legal, and social purpose. Secondly, philanthropy is a means by which public organizations
externally exhibit corporate social responsibility — widely defined by a myriad of scholarly
authors (Carroll, 1979; Gan, 2006; Halme & Laurila, 2009). To this end, Drucker (1984)
simply stated, ―philanthropic, that is the love of his fellow men‖ (p. 54). However, for uses
herein, the term corporate philanthropy describes the role and responsibility of the firm to
recognize its societal obligation and execute initiatives to benefit its constituents — altruistic
capitalism.
Philanthropy from a business perspective is as Collins (2009) asserted, ―Through the lens of
the social sector‖. In one vernacular, philanthropy is a subset of corporate social
responsibility (CSR) and is centric to a helping others in need. Alternatively, Luo and
Bhattacharya (2009), suggest, a ―Friedman-esque view‖ of CSR as a tribute to a more
traditional economic or capitalistic perspective. According to Gan (2006), ―Philanthropy, by
its definition and in its early forms, assumes a certain degree of altruism and magnanimity‖
(p. 217). This generosity of spirit creates a crossroads for corporations today. Corporate
philanthropy by its very definition creates the sense of social responsibility with no strings
attached. Carroll (1979) asserted, ―The conception of social responsibility of business
encompasses the economic, legal, ethical, and discretionary expectations‖ (p. 500).
Similarly, Choi and Wang (2007) asserted corporate philanthropy is ―discretionary‖ and has
a broader reach than CSR. While others view philanthropy as a means to garner additional
customers, supporting a low cost labor (underdeveloped countries) strategy, and even
gaining access to new technology through support of technical research projects. Under this
premise, philanthropy has a dual role – externally and internally to the firm. (Gyves &
O‘Higgins, 2008; Seifert, Morris, & Bartkus, 2004).
Bruch and Walter (2005) presented two distinct categories of corporate philanthropy.
―Marketing orientation‖ represents the external strategies and tactics employed and readily
focuses on the customer and other stakeholders who place demands and expectations on
the firm. Alternatively, ―competence orientation‖ suggests the need for internal strategies
and assessments to ensure ―alignment of corporate philanthropic initiatives with their
companies‘ abilities and core competencies‖ (p. 50). Each of these orientations provide
support to the theory of multiple factoring in that a value proposition is more than simply a
customer focusing mantra; of equal importance is the consideration of creative ways in
which to maximize all core competencies. Anderson, Narus, and van Rossum (2006) coined
the term, ―resonating focus‖ to describe this enduring customer value proposition type as
the ―gold standard‖ (p.4). Turning to philanthropic initiatives might actually create a distinct
competency a firm can exploit in its strategic business model execution.
Continuing, the concept of a philanthropy value proposition equation (PVPE) in the business
context is defined here as the summation of essential elements contributing to a
corporation‘s approach to strategically utilizing philanthropy for its practical and moral
business purposes. Corporate philanthropy is a phenomenon linking the business sector
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with the social sector. Throughout this paper, the rudiments or factors in the proposed PVP
equation are cost, quality, function, and time. Each represents a ―puzzle piece‖ in assessing
philanthropy and its role in a firm‘s business strategy ―arsenal‖. The intent of this equation is
not quantitative in nature, but rather descriptive of what factors corporations include whilst
designing and executing their strategic plan.
Viewed by social historians and researchers (Gan, 2006; Madrigal & Boush, 2008) alike as a
subset of a larger corporate social responsibility subject, philanthropy provides an
opportunity for corporations to establish an ethical and moral mantra within the
organization. An organization is comprised of individuals who must assume the role of
developing and maintaining a culture supportive of philanthropy and its various objectives.
Successful philanthropy — achieving the goal is as vital to an organization as the ―core
business‖ (Bruch & Walter, 2005). Philanthropic initiatives are complex and thus need to be
developed, communicated, implemented, monitored, and lastly sustained, in order to
guarantee its viability as strategic tool.
Philanthropy in some business or capitalistic senses is that of a strategic initiative in the
quest for increased market share, consumer awareness, and optimal financial performance.
Brønn and Vidaver-Cohen (2009) claimed, ―Individual and institutional investors have begun
considering ‗citizenship programs [philanthropy] as a factor in their investment decisions‖
(p.91). Moreover, companies develop a societal portfolio as a means of enhancing
reputation, new business development, and for creating a competitive differentiation (Brønn
& Vidaver-Cohen, 2009; Choi & Wang, 2007; Lazer, 1963).
There are schools of thought framing philanthropy of strictly for altruistic reasons moreover,
for purely social responsible ethics of care. As stated in Velasquez (2006), ―Pundits
sometimes quip that business ethics is a contradiction in terms because there is an
inherent conflict between ethics [philanthropic based] and self-interested pursuit of profits‖
(p.5). Davidson (1994) further asserted, ―Strategic [philanthropic] charitable giving is not
intended to replace ethical corporate performance‖ (p. 274). Corporations seemingly have a
duty to align themselves with philanthropic causes in a strategic investing behavior — with
an eye on charitable good and the hope (or intent) of some business return.
Theoretical Foundations
Friedman (1970) presented his theories regarding market mechanisms, capital structure,
and the notion of social responsibility. His theoretical position centered on the word ―social‖
and concluded, ―There are no ‗social‘ values, no ‗social‘ responsibilities in any sense other
than the shared values and responsibilities of individuals‖ (p.126). This perspective may
initially appear to have a positivist paradigm. However, Friedman did later assert there is a
relationship between the company and the consumer in an economic sense that drives the
rules the engagement in an open, free of fraud, and responsible manner. His narration
provided fundamental reasoning for a company and stakeholder relationship in the lens of
objective capitalism.
Additional perspectives focus on the importance of flexibility in the changing face of market
dynamics. For instance, Feldman (1971) presented the importance of adaptation and
adoption ―means‖ in a corporation‘s sales and marketing ―institution‖. In this sense, the role
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carried out by the marketing organization within, (thus the term ―institution‖) the company is
essential to the development of and adherence to a corporate social responsible agenda.
Similarly, Sweeney (1972) stated, ―Marketing must address and enhance the values of
stakeholders and society, meaning that social responsibility is the inherent aspect of nature
of marketing‖ (p. 8). Accordingly, Feldman (1971) claimed, ―For in a dynamic environment,
social institutions must either change or disappear as they become inappropriate to meet
new conditions‖ (p. 54). Adaptability positions a company to solidify its customer
relationship dynamic and make certain perceptions are through a positive lens. Philanthropy
should not and cannot stand in isolation — it is an essential complement to a corporation‘s
strategic value proposition.
In a differing viewpoint, Feldman (1971) examined CSR from a symbolic interactionism
perspective since the consumer-company relationship has a fundamental basis on
sociological influences and meaning certain individuals have within. Essential in this
meaning are emotions and interpretations of actions a company takes in the ―normal‖
course of business enterprise, but also in the manner viewed by the consumer. His work
made significant contribution to the marketing institution‘s role in CSR by establishing the
linkage between consumer emotions as driven by the social psychology of the buying
behavior — a variable in the value (equation) proposition.
Moreover, Feldman (1971) assessed the company‘s failure to address social well being
resulting in customer dissatisfaction and thusly erosion of sales, profits, and sustainability.
As Feldman concluded, ―One basic market need is the desire for choice‖ (p.55). Similarly, in
a more recent assertion based on derived study conclusions, Choi and Wang (2007) stated,
―…Corporate philanthropy leads to high levels of financial performance‖ (p. 355).
Companies must develop an ―acceptable‖, desirable, and market-driven CSR process by
which customer perceptions are held in high regard — again in support of a philanthropic
value proposition. Driving business growth with a balanced portfolio of value factors such as
low cost, highly desirable products, and philanthropic initiatives will create customer loyalty,
brand recognition, and positive market place presence.
―Corporations, if they are to survive, will be dramatically more responsive to the needs of
society‖ (Feldman, 1971, p. 60). Those entities successful in the creation of socially
responsible marketing platforms as well as economically and philanthropic sustainability,
will be those most sought after by customers and investors alike. The ―product‖ summation
of the PVEP is functionalized by the consideration of the four elements of cost, quality,
function, and time. More recent quantitative theory by Seifert, Morris, and Bartkus (2004)
suggested, ―Corporate philanthropy is one of the many special features that companies can
offer to differentiate their products and services‖ (p. 146).
Notwithstanding, Friedman (1970) did acknowledge the importance of the relationship to
the mutual ―success‖ of the company and those it serves. In this frame, the firm does have
some ethical boundaries in which operate and act in a communitarian or utilitarian
approach. With respect to the former, the corporation has consideration for the community
(constituents) and the betterment of offering a value proposition that empirically and
unequivocally should be preserved and sustained. Alternatively, in a utilitarian approach, a
corporation‘s ―actions and policies should be evaluated on the basis of benefits and costs
they will impose on society‖ (Velasquez, 2006, p.61). The philanthropic value proposition, by
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the nature of its factors presented above, enables firms to leverage aspects of financial
prowess, CSR, strategic marketing, and situational opportunity to the betterment of itself
and its constituencies.
Ethics –Communitarian and Utilitarian
Ethics in a business environment are rooted in the social sciences. Developed by seeing and
doing, ethics form the fundamental decision-making process by which individuals and thus
organizations function - business ethics are essential in development of a PVPE. As stated
earlier, it is incumbent on the firm to provide their stakeholders with a value (not in a socio-
psychology construct, but rather a customer perception determinant) proposition,
strengthened by inclusion of philanthropic initiatives as a means to an end. Enduring results
of PVPE are apparent in the essence of reputation. Siltaoja (2006) focused much attention
on reputation and its formation as a basis of ethics and morality. Similarly, Shaw and Post
(1993) asserted, ―Utilitarianism, like ethical egoism, is teleological in structure. Its purpose
or objective, i.e. its telos, is popularly characterized as ‗the greatest good for the greatest
number‘…‖ (p. 746).
Having a utilitarian perspective is one that is best suited as a PVPE objective. Providing a
distinctive value proposition, serving a broad spectrum of constituencies, generally will
result exhibit utilitarian characteristics. CSR and specifically philanthropy, is focused on an
obligation to societal maximization and thus is deeply rooted in continuing efforts to
establish linkage between sensible business objectives and moral community. (Beurden &
Gössling, 2008; Shaw & Post, 1993). ―CSR…a natural way to conduct business in the frame
of responsibility more in relation to business legitimacy‖ (Siltaoja, 2006, p.107). More
pointedly, philanthropy is an instrument to effectuate value by which the firm can take
advantage both in terms of profits and goodwill.
Alternatively, ―When ethics conflicts with profits, they [pundits] imply, business always
choose profits over ethics‖ (Velasquez, 2006, p.5). So is this the philosophical ―bottom line‖
or do some corporations have a ipso facto in regards to their business credo and
stakeholder expectations – striking a balance of good business and good ethics. Velasquez
(2006) further claimed, ―Ethical behavior creates the kind of goodwill and reputation that
expand a company‘s opportunities for profits‖ (p. 6). Corporations seem to have the basic
responsibility as corporate (public) participants to reflect on philanthropy as a means to an
end – positive market perception and satisfied shareholders.
Corporations are increasingly aware of the social scrutiny under which they are viewed by
their stakeholder base. Within the awareness is the belief that each stakeholder group has
varying levels of values and expectations reliant on their unique ethical and moral social
science underpinnings. Velasquez (2006) postulated, ―Although ethics is a normative study
of ethics, [defined as the study of moral standards] the social sciences engage in a
descriptive study of ethics‖ (p. 11). The ―descriptiveness‖ emanates from the inquiry of
explanation for purposes herein - why corporations have philanthropic initiatives; however,
not forming steadfast conclusions on reasoning between altruism of capitalism.
Business ethics form the basis for a corporate social responsibility subset – philanthropy.
Corporations in an organizational theoretical perspective cannot have ―feelings‖ or
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intentions of actions. They must formulate strategies and value propositions independent of
emotion – is this possible? Organizations are by their nature are made up of individuals who
have values and attitudes undoubtedly contributing to the basis of strategy (what is the
value proposition we need offer?). Joyner and Payne (2002) suggested, ―Business must
acknowledge society‘s existence and society‘s growing demand for more ethically
responsible business practice‖ (p. 298). Addressing the demands generally creates the need
for corporate strategic marketing as a means to analyzing consumer decision-making as well
as how these stakeholders develop their brand awareness, loyalties, and buying behaviors.
Furthermore, the social sciences, specifically sociology and psychology, manifests
themselves in the people within the organization and form thoughts and actions based on
moral standards and ethic decision making. In support, Velasquez (2006) asserted,
―Corporate policies, corporate culture, corporate norms, and corporate design can and do
have an enormous influence on the choices, beliefs, and behaviors of corporate employees‖
(p.16). Corporate philanthropy has its genesis in the policies set forth by senior
management and shareholder expectation.
In support, Godfrey (2005) presented empirical findings that suggest there is relationship
between CSR (philanthropy) and shareholder wealth. This wealth component is the result of
corporate financial performance realized through increased revenues, optimized cost
structures, and return on invested dollars. Furthermore, he asserted, a conceptual path
exists that ―connects philanthropy and shareholder wealth: philanthropic activity generates
moral capital, which, in turn, provides insurance-like protection for a firm‘s relational wealth‖
(p. 792). All of these dynamics create opportunities for corporations to make ethical
business decisions, which are typically complex and have wide reaching stakeholder effects.
Generally speaking, businesses have the need to do more than simply survive – they must
sustain growth. Shaw and Post (1993) claimed, ―Observing the moral injunctions of honesty,
fairness, truth-telling, and the like are essential for lasting, long-term business relationships‖
(p.749). Fundamentally, philanthropic initiatives and their role in a firm‘s (customer) value
proposition adhere to these sustainment contributors. Joyner and Payne (2002) suggested,
―By showing ways to link changes in culture that can generate positive financial
performance…a stronger case [for using philanthropy as part of the value equation] can be
made for such changes‖ (p. 310).
In a seminal vantage, Davis (1960) presented three essential rules for company decision-
making and its effects on the social interaction with the consumer. He asserted there are
two faces of social responsibility, which is corollary with Friedman (1970) capitalistic
orientation. Put forth by Davis (1960) is a significant emphasis of social constructivism by
identifying the important relationship of company profitability and the ability to balance the
needs of the financial statements with those of the ethical and moral statements.
Davis (1960) continually suggested the changing needs of society will undoubtedly create
challenges and opportunities for companies. In fact, Choi and Wang (2007) postulated there
might be internal conflict creation when the strategic planning process, in a capitalistic
capacity, deters the social philanthropic altruistic mission set forth. These entities need to
be flexible and responsive in ideals and business strategy, but at the same time, work to
balance fiscal and social outcomes.
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More recently, Hill, Ainscough, Shank and Manullang (2007) claimed that, ―Corporate social
responsibility [and philanthropy] represents a differentiating factor that may be used
successfully by firms to distinguish themselves…‖ (p. 166). Alternatively, Davis (1960)
argued that a company should not risk financial ruin in the public face of social adherence.
In corporate settings, the goal of the firm is to make money. Furthermore, in an axiological
perspective, the values of societal relationship are intrinsic to the top and bottom line of the
company‘s performance. Companies exist because they have customers (consumers) to sell
to — this is a sine qua non and raison d‘être.
Similarly, the corporation should reflect on the CSR initiative as evidence of a supplementary
integrated enterprise-wide strategy and according to Patterson (1966), ―Treating humanity
as an end and not as merely a means‖ (p. 13). As with any ―initiative,‖ there exist both
challenges and opportunities — with adaptation as a salient point. The implications
bestowed on a company by the market signify the importance of maximizing the efficacy of
the customer-company relationship. This relationship basis, as many in today‘s marketplace,
is the firm‘s ability to offer a credible value proposition to its customers. Patterson (1966) claimed, ―If competition worked perfectly, by definition there would be no
discretion in the marketplace, and therefore no need for the businessman to bother thinking
about which course of action is the responsible one‖ (p. 15). Companies must continuously
strive to achieve prominence in their respective business arenas — corporate social
responsibility is one of many arrows in the customer loyalty quiver. The ability to focus on
driving value provides for a balance of three dimensions: strategy, philanthropy, and
sustainment.
Furthering this discussion, firms crafting their sustainability as a market provider can look to
relationship marketing as an impetus to employing philanthropic initiatives. Graff–Zivin and
Small (2005) stated, ―As firms alter their social policies, investors compensate by adjusting
their direct charitable giving, in order to maintain their preferred mix of social and private
consumption‖ (p. 3). In order to link these two elements, corporations employ strategic
marketing thereby aiming at simultaneously achieving both altruism and capitalism
objectives. Moreover, relationship marketing affords corporations a ―management tool‖ to
engage consumers and similarly other stakeholder engagements in the value equation.
Understanding the market dynamics specifically consumer demand can be used to an
advantage over competitors. Using philanthropy as a means to move from transactional to
relationship associations can benefit firms in several areas such as corporate citizenship
and economically profitable exchanges. (Lindgreen & Swaen, 2005). The bottom line is
those firms successfully instituting strategic marketing methods inclusive of philanthropy
can have improved and balanced business model metrics.
Behavioral Sciences — Sociology & Psychology
A connection between business and the stakeholder groupings is quite complex and ever
changing. Understanding the fundamental decision drivers is indispensable if a corporation
wants to construct a philanthropic value proposition. Lazer (1969) defined the relationship
between CSR and the role of the company marketing strategy within customer perception.
He claimed, ―Marketing must serve not only the business but also the goals of society‖ (p.3).
Moreover, companies utilize varying value proposition strategies to entice and retain
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customers — with primary focus on utilizing psychology. As discussed previously, adaptation
is a common theme throughout this article. Based on epistemological and axiological
assumptions, Lazer (1969) placed significant attention on company‘s willingness and ability
to address societal demands. Consumer‘s expectations are changing at rapid rate and will
do so into the future.
Additionally, Lazer (1969) recognized the need of the business leaders to listen to their
customers, consider their wants and needs, and lastly, design a CSR process to meet these.
He goes on to emphasize that corporations might consider ―increasing expenditures…and
time to develop themselves socially, intellectually, and morally‖ (p. 4). In a rather ontological
critical theory approach, he explains the reliance of companies on consumers and
alternatively, the importance consumers place on the socioeconomic provisions of the
company. ―There need be no wide chasm between the profit motive and the social
responsibility, between corporate objectives and social goals…‖ (Lazer, 1969, p. 9).These
provisions are reflective in the methodologies employed while constructing the philanthropic
initiative(s) as part of the PVEP.
There is an imperative for triangulation of amongst philanthropy, customer perception, and
buying behaviors — the interrelationship value proposition is essential in achieving optimal
success outcomes. The reason is simple, those firms that are effective in establishing
market credibility, brand loyalty, and having a strong ethical and moral customer perception
will secure growth position. The growing imperative to combine business success with
societal support has created the need to eliminate isolation and create a synergistic
strategic approach to a PVEP. Joyner and Payne (2002) asserted, ―Failure to capture the
essence of an organization‘s overall performance, both as a profit-seeker entity and as a
member of society…‖ (p. 298) will undoubtedly create discontinuity and potentially loss of
reputation.
Additionally, philanthropy given its value proposition characteristics is, in all respects,
strategic; it fits the capitalism and altruism objectives. In support of this premise, Mescon
and Tilson (1987) stated, ―many companies which have a strong sense of corporate social
responsibility, however, are turning away from traditional giving and toward a more market-
driven strategic management, bottom-line approach to philanthropy‖ (p. 49). Therefore, it
can be concluded the use of philanthropy as simply serving the cause is no been integrated
into a business imperative and thus a value equation factor.
Strategic Philanthropic Initiatives
Introducing the construct of strategic philanthropy simply is putting integration of ―form and
function‖ in front of an effective economic approach of altruism. Aligning corporate
objectives (including corporate philanthropy) with those of the market place can result in
differentiation and market dominance. (Bruch & Walter, 2005). Firms can realize significant
gains by making philanthropy strategic and not simply an initiative for citizenship and CSR.
Furthermore, there is evidence of a socially-constructed relationship in that the customer
can place requirements on the company who in turn must assess and react to allowing the
perceptions to be accurate and real — thus another factor in the value equation proposition.
Created through exogenous means, philanthropic initiatives drive the socioeconomics of the
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relationship. As stated in Monsen (1972), ―The social responsibility of business is defined
most imply by public expectations‖ (p.126). Gyves and O‘Higgins (2008) offered a similar
postulate, ―Society in general and stakeholders in particular need to be considered when
developing a strategy for the firm‖ (p. 204). Those firms who consistently and assiduously
balance the needs of the customer with those of the organization will undoubtedly achieve
strong customer loyalty and perception.
―Firms already advance social welfare to the fullest extent possible, when they endeavor to
maximize total firm value‖ (Gyves & O‘Higgins, p. 208). This avowal adds validity to the PVEP
construct and is evidence of the importance philanthropy in the firm‘s value proposition. In
support, Brammer and Millington (2005) concluded the relationship between a corporation‘s
philanthropic initiatives and the stakeholder perception is synonymous with ―cause and
effect‘ (in scientific terms). Consumers who recognize the results of these initiatives are
more willing to align themselves with the firms involved — furthering the value equation
purpose.
Corporations are evidencing results of their desire to include philanthropy in the business
model at the socio-economic. Monsen (1972) proposed definitional criterion taxonomy for
social responsibility and described it as the ―New Capitalism.‖ In this hierarchy, he indicated
the existence of several levels of CSR. At each level, the corporation has the opportunity to
interface and practice being socially responsible whilst working to achieve strong customer
perception. Inferred in this shibboleth is the notion of corporation using of CSR and
specifically philanthropy, to drive a valued economic activity resulting in satisfied
stakeholders.
Similarly, Jones (1980) presented a theoretical the view of CSR as a ―method‖ by which
corporations establish and sustain corporate governance as a means of securing consumer
confidence and cause buying behavior. Jones (1980) also claimed, consistent with an
epistemological assumption, CSR is a ―form of self-control which involves elements of
normative constraint, altruistic incentive, and moral imperative in the quest for corporate
social nirvana‖ (p. 59). The contribution of this particular work ascertains a construct with
fundamental basis of CSR being a duty of the corporation in the economic and societal
milieu.
Pointedly, companies exist to serve its stakeholders. It can be argued customers are well
suited in this consideration and in most cases are at ―center stage.‖ Jones (1980)
postulated, ―The crux of the conceptual aspect [of CSR] is the question of whether
corporations have an obligation to groups other than shareholders‖ (p. 60). Furthermore, he
proposed the CSR debate, which ―narrated‖ the differences in the validating process of this
phenomenon. Developing a corporate performance metric can be challenging, but
nonetheless it is important to gage success and failures in the marketplace in order to
continuous improve the firm‘s status and sustainability. The key to measuring is the
involvement of the entire organization resulting in a stronger cultural setting. Luo and
Bhattacharya (2009) asserted, ―Corporate social performance does not work in isolation but
rather in tandem with other firm strategic instruments. For instance, instituting a
philanthropic initiative to increase marketplace presence (e.g., a community fundraiser) is a
frequent marketing lever in use today.
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Measuring corporate performance on several scales and levels is dependent on the specific
stakeholder‘s lens. Philanthropy as a strategic value instrument can lend a unique and
influential dimension to corporate achievement and societal outcome. Halme and Laurila
(2009) emphasized positive relationship between corporate responsibility (which in their
definition includes philanthropy) and the corporation‘s financial performance. In concert with
my perspective, the notions of compulsory and voluntary are presented in a hermeneutic
manner. ―Corporate responsibility [CR] is a complex phenomenon‖ (Halme & Laurila, 2009,
p. 327).
While this term is similar to the oft referenced CSR ―acronym,‖ it reflects a broader definition
having application of innovation, integration and philanthropy (Halme & Laurila, 2009). In
reference to the use of the CR model, the PVPE construct parsimoniously draws purposeful
similarities. Within the factors of PVPE defined earlier, corporations can utilize innovation to
drive cost, quality, and improved functionality. Likewise, they can use integration to establish
effective and efficient timing of product and service market introduction. The beneficence
derived from these levers affects the desired outcomes of the corporation is its quest to
have sustainability and societal care.
Furthering the importance of the relationship between how corporations use philanthropy as
a strategic lever, Jones (1980) asserted, ―Corporations are social institutions and as such
must live up to society‘s standards; society has changed the standards for corporation, as it
has every right to do‖ (p. 61). In addition, he presents a significant creation of knowledge by
claiming, ―Clearly corporate responsibility is easier to adopt intellectually than to apply‖ (p.
62). The inference squarely aimed at an axiological interpretive assumption basing the
adoption on the consumer‘s value system. Moreover, an epistemological assumption
distinguishes by the consumer‘s ability to understand the relationship through personal
experiences with the company.
More recently and building upon the premise established by Monsen, some thirty seven
years ago and Jones twenty nine, Wheeler, Colbert, and Freeman (2003) suggested the
existence of a framework between stakeholder value creation, sustainability (in a business
sense), and CSR. Firms able to comprehend the need to construct a value proposition,
inclusive of a philanthropic component, may just be able to set themselves apart from their
competition — long term sustainability. Wheeler, Colbert, and Freeman (2003) stated, ―If
sustainability is an ideal toward which society and business can continually strive, the way
we strive is by creating value…‖ (p. 17). Value creation is a strategic perspective driven by
tactical means and measured by feedback signals (e.g. consumer loyalty). Therefore, a
sustainable value proposition, by definition, must have the ability to drive economic, societal
and environmental means.
Corporations are faced with significant challenges and threats as they work to execute a for-
profit, yet with societal focused plan. Similarly, Bird, Hall, Momentè, and Reggiani (2007)
presented the awareness corporation‘s need to maintain in the balance of stakeholders‘
interests and that of the firm‘s philanthropic (or CSR) agenda. They assert there is a
crossover point between ―neo-classical economists and stakeholder theory‖ (p. 190) that
can be isolated and studied this determining if corporations can dutifully have a equilibrium
between altruism and capitalism or is one sacrificed at the expense of the other. The
stakeholder theory as proposed ―examines the ethics of constructing our organizations in
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ways that acknowledge the rights of those whose lives are influenced by the organization‖
(Hatch, 2006, p. 90)
The existence of a corporation symbolizes the interaction between itself and the
environment. As stated in Bird, et al. (2007), ―The neo-classical view suggests that any
expenditure on CSR activities [philanthropic initiatives] will put the company at a competitive
disadvantage…‖ (p. 192). Similarly, Gan (2006) proposed, ―Corporate philanthropy is in
many ways a compromise or, perhaps more accurately, a conflicted synthesis of the two
points of view‖ (p. 217). Gan further discusses the notion of strategic philanthropy as the
means to an end — giving in an altruistic setting that also benefits the firm‘s financial
performance. ―Donations can create goodwill [in the market amongst consumers] and buy
influence‖ (Gan, 2006, p. 218). Corporate philanthropy can be beneficial to all the
constituents albeit in differing ways and levels on influence.
Alternatively to an altruistic extraction, philanthropy can drive strategies in terms of
marketing, selling cycles, and geographical presence all of which are essential elements to a
successful business (for-profit) operating model. Brest (2005) asserted, ―Strategic
philanthropy has a venerable ancestry‖ (p. 132). There is not ―one size fits all‖ set of criteria
corporations ought to follow — it varies by degrees of ethics, social responsibility, and
financial capacity. For example, according to Choi and Wang (2007) ―The reason for some
firms engaging in corporate philanthropy, therefore, is that philanthropy can benefit top
managers themselves…‖ (p. 345). This theory undoubtedly has truism due to egoism and
self-efficacy. However, within ethical and moral corporate circles this transparency
demonstration would drive short-term objectives — resulting in detrimental reputation and
value proposition falsehoods.
Corporations in today‘s business arenas must have multifaceted strategies, which can affect
their stakeholders. Sine qua non in this relationship is the deep-rooted understanding of
importance criteria in the execution of strategy. How does the corporation value its
philanthropic agenda - financial return in a capitalistic sense; on the other hand, purely
altruistic? Mullins and Walker (2008) provided, ―A strategy is a fundamental pattern of
present and planned objectives, resource deployments, and interactions of an
organization…‖ (p. 40). The objectives are be governed by corporate socially responsible
initiatives while providing a suitable financial return to the shareholders.
Blowfield (2005) argued firms must be able to enact commercial strategic decisions as well
as tactical operatives to create new business development opportunities in the markets in
which it resides. He states, ―In terms of understanding how business affects development,
we need to distinguish between the business case and the case for business‖ (p. 522). In
this sense, businesses (or corporations) have the opportunity to developed fiscal guidelines
for business growth while having consideration for philanthropic initiatives in their value
proposition. Anderson, Narus, and van Rossum (2006) postulated, firms must be able to
substantiate a business case, whereby the customer, as a primary stakeholder, understands
its costs and benefits.
Similarly, Godfrey (2005) presented a theoretical rationalization between philanthropy and
the prosperity of the corporation‘s stakeholders. He asserts the value of social science,
economics, legal, and business ethics in the determination of a corporations‘ philanthropic
inclusion. Godfrey (2005) clarified, ―Philanthropy represents a discretionary manifestation of
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CSR that differs…from obligatory conformance with economic, legal, or moral/ethical
dimensions of CSR‖ (p. 778). The term discretionary is sine qua non in the analysis and
synthesization of corporate philanthropy reasoning.
Brønn and Vidaver-Cohen (2009) asserted an alternative view and concluded that
corporations have philanthropy as one of their strategic priorities in order to attract
investors. They go onto suggest, ―Past research on corporate social performance (a/k/a
corporate philanthropy) reveals considerable public skepticism about the reasons
companies engage in social initiatives, and many assume these activities are undertaken
purely for self-interest‖ (p. 92).
There exists a myriad of social, political, legal, and psychological perspectives taking an
opposing view. In a pure stakeholder theory, firms that have corporate social awareness and
consider philanthropic initiatives as an approach to furthering their position must deem the
effects of its activities on its constituency base. (Bird, Hall, Momentè, & Reggiani, 2007;
Golob, Lah & Jancic, 2008). Consumers generally place pressure on firms through several
means. In this regard, developing a value proposition addressing these influencers will allow
the corporation an opportunity to achieve success on quite a few fronts. Moreover, Golob, et
al. (2008) asserted, ―Given the increasing consumer expectations of CSR [philanthropy] and
the pressures of companies to behave and communicate in a responsible manner, it is
important to understand the factors that influence those expectations‖ (p. 84). While not a
task for the faint of heart, corporations must develop strategies to meet the marketplace
demands, at all levels of perspectives.
Summary and Conclusion
Formalizing the philanthropic process can enable firms to realize gains in their customer
value proposition. Mescon and Tilson (1987) claimed, ―Philanthropy in many instances has
developed into vital component of corporate strategic management and placed greater
emphasis on maximizing a return…‖ (p. 50). In other words, corporations now can look to
philanthropic as method to enhance their value proposition. Bird, et al. (2007) evidence
suggested, ―Management can [now] consider the interests of a diverse set of stakeholders
without significantly compromising the wealth of company stockholders‖ (p. 204). Sine non-
qua in this implementation is the equilibrium between stakeholder theory and neo-classical
(Friedmanite) economic perspective.
Corporate citizenship cannot and should not stand-alone; to be effective and lasting, it
needs to complement the rest of the business strategy. Zoellick (1999) asserted, ―This
concept of corporate citizenship would produce a strategic philanthropy‖ (p. 4). Corporations
enacting strategic planning must purposefully monitor their key performance metrics in
order to measure compliance to their philanthropic objectives. Gyves and O‘Higgins (2008)
claimed, ―The benefits produced should be sustainable, rather than temporary‖ (p. 210).
Moreover, corporate philanthropy can be utilized to enhance the marketplace positioning of
a firm and thus qualifies as an enabler in furthering sustainability and enduring reputation
(Brammer & Millington, 2005; Gyves & O‘Higgins, 2008).
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Corporations who represent preeminence in their respective sectors seemingly get it right.
Drucker (1984) stated ―Proper social responsibility [philanthropy] of business is to tame the
dragon, which is to turn a social problem into economic opportunity and economic benefit…‖
(p. 62). Those who achieve prominence in society are able to balance their CSR based on
moral judgments and ethical validation, with their objective to sustain a profitable growth
model. While Drucker provides a cogent position, further discussion results in the use of
philanthropic initiatives in the furthering of the business objective. For example, Gyves and
O‘Higgins (2008) asserted the importance of societal consideration in a differentiation
context. In this sense, philanthropy, as a subset of CSR, will bring a unique set of marketing
capabilities and diversification to the business model. CSR yields many ethical theories relationships as introduced. Porter and Kramer (2002)
suggested that ―when corporations support the right causes in the right ways — when they
get the where and the how right — they set in motion a virtuous cycle‖ (p.66). Corporations
are philanthropic successful when they are able to optimize the relationship between their
business model and the cause and the cause in return creates a social satisfaction and
achievement for the corporation. Velasquez (2006) affirmed that this cycle has correlation
to the ―communitarian ethic‖ theory. He defines this ethic as viewing concrete communities
and communal relationships as having a fundamental value that should be preserved and
maintained‖ (p.103).
In addition, the enactment of philanthropic initiatives for strategic purpose creates a myriad
of business and social conduits which to follow. Gan (2006) stated, ―As it exists today,
corporate philanthropy is in many ways a compromise or, perhaps more accurately, a
conflicted synthesis…‖ (p. 217). The altruistic-capitalistic relationship creates the cycle of
virtue and thus an interdependence and reliance on mutual success. The PVEP concept
captures fundamentals of a business model and conjoins with a philanthropic methodology
— resulting in a distinctive competitive advantage if executed to the highest degree.
Porter and Kramer (2006) sponsored the use of business strategy in furthering corporate
social responsibility to achieve a positive result. Gyves and O‘Higgins (2008) emphasized, ―A
strategic approach…by mapping the social impact of its various value chain activities to
identify opportunities for the firm…to achieve social and strategic distinction‖ (p. 209). The
idiom ―strategic philanthropy‖ creates unheralded uses of corporate competencies while
maximizing the value, both socially and financially, of the firm through the consumer‘s lens
(Brest, 2005; Gan, 2006). Being able to successful manage the complexities of schema
within the PVEP creates challenges and opportunities for corporations who choose to
implement this concept. Gan (2005) postulated, ―…Corporate philanthropy can create
positive moral capital among the relevant circles of stakeholders‖ (p. 221).
There is the alternative argument professing that philanthropy does not add to the value
proposition but rather interferes with the outcomes is shrouded with skepticism. Valor
(2005) concluded, philanthropy…used by companies as a means of meeting their economic
responsibility, by improving corporate reputation and, in general, by using it as a marketing
tool‖ (p.1). Utilizing corporate philanthropy ―correctly‖ as a market place differentiator –
wisely and strategically is legitimate a business practice. Buchholtz (1999) asserted,
―Philanthropy has become one of the strategic tools… for improving profits, instilling
customer loyalty…and building community relations‖ (p. 171). Improving cost structure,
69
optimizing quality, broadening functionality, and providing timeliness of use are all facets of
effectively indoctrinating philanthropic initiatives into a business model — the philanthropic
value equation proposition.
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Author Biography
Philip L. Fioravante, BS, MBA is a well-rounded business executive, an Adjunct Assistant
Professor at Walsh College (Troy, Michigan), and a Ph.D. candidate at Capella University
(Minneapolis, Minnesota). Currently, he is with a Private Equity firm and has responsibilities
in an operational capacity as President and CEO of two portfolio companies and is heavily
involved in a new start-up.
He has been President and CEO of small and medium sized firms for over the past seven
years and has an extensive background in international business, strategic marketing and
management, as well as product development and planning. His has spent numerous hours
developing proprietary approaches to market and product development and has copyright
on a Marketing Toolkit© which he uses in consulting with domestic and international clients.
During his nearly twenty-nine years in business, he has mentored several young students
and students. He is also very involved with philanthropic initiatives on personal, corporate,
and foundation levels. He also sits on numerous academic and corporate boards in
Michigan. He also has been a guest speaker at industry and educational meetings.