phoenix technologies - final presentation - team 1-1
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PHOENIX TECHNOLOGIES
Final Analysis
Team 1 - E. Garcia , J. Guilas, K. Leal, J. Silva, Y. Suarez
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Balanced Score Card Results
0
5
10
15
20
2.122
17.455
0.229 0.783 1.87 0.324 0.896 3.801 0.594 0.553
Phoenix Technologies
Total Performance
Orange 81.363 (1st)
Aries 4.995 (2nd )
Comtek Geek 2.132 (3rd)
Phoenix 2.122 (4th)
Kamac 1.345 (5th)
Bolt 0.00 (6th)
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Financial Performance -
OverviewQ1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10
Revenues 0 0 50,983 388,491 4,211,795 8,599,602 13,361,125 20,622,329 25,535,811 36,505,869
Gross Profit 0 0 18,794 88,380 1,751,107 4,310,619 6,785,496 8,921,689 10,247,693 12,808,928
Total
Expenses
88,000 110,000 714,166 1,038,301 6,459,583 4,587,711 7,337,782 8,034,573 11,296,140 9,490,611
Operating
Profit
-88,000 -110,000 -695,372 -949,921 -4,708,476 -277,092 -552,286 887,116 -1,048,447 3,318,317
EBITA -88,000 -110,000 -695,372 -949,921 -4,708,476 -277,092 -552,286 887,116 -1,048,447 2,249,917
Net
Income
-74,320 -110,000 -695,373 -949,921 -4,708,476 -408,493 -716,530 714,379 -1,206,004 2,073,443
Earnings
Per Share
-7 -6 -23 -24 -50 -4 -7 7 -11 18
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Market Share
17.38% 7.54%
18.22%32.64%
8.11% 16.12%
Cost Cutter - 4th
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
14.62%17.22%
10.61%
13.81%
22.36%
21.39%
Innovators 2nd
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
14.05%
18.79%
9.63%
15.14%
23.50%
18.89%
Mercedes 2nd
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
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Market Share
15.75%
15.87%
13.06%
11.54%
23.23%
20.54%
Work Horse 2nd
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
17.71%7.41%
6.33%15.87%30.19%
22.50%
Traveler 2nd
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
15.98%
13.46%
10.92%
15.67%
23.32%
20.65%
Total Share 2nd
Aries
Bolt
Comtek
Kamac
Orange
Phoenix
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2-Year Business PlanWhat Was Supposed to
Happen
Our initial goal was to capture the Work Horse and CostCutter Segments
We initially set out to aggressively expand sales force inregions where there is reduced competition
Our initial marketing strategy was to lead the industry infrequency and effectiveness of ad campaign and media
placement
We set out to reduce stock outs by setting correct targetpoints
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2-Year Business PlanWhat Really Happened
Once we realized what the market demand was we decided tochange our focus and target the Traveler, Work Horse, Innovatorand Mercedes Segments
We ultimately redistributed and reduced our sales force in orderto reduce costs and increase individual productivity
We had to reevaluate our advertising and completely revampour marketing campaign
We became more aggressive in our spending, designed higherquality brands and introduced them to the market
We expanded production capabilities and increased ourmanufacturing
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Greatest Success & Failures
Greatest SuccessWe redesigned higher quality brands which increased our sales
and ultimately placed us in the number 2 demand spot
Reassessed and redistributed our target markets which expandedour sales
We improved our productivity by expanding and opening salesoffices in Europe
Opening additional web channels in Europe and the US
Greatest Failures / ErrorsWe were too conservative in our initial spending
Should not have explored Greenfields by entering China
Underestimating our demand in Quarter 8 and producing toomany lost sales due to stock outs
We were too aggressive with our sales force hiring which had anegative impact on our human resource management
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Competitors
Most Admired
Fiscally responsible
Willing to Barter for technology
Most Despised
Made negotiations difficult
Were unwilling to negotiate
Sold expensive technology for cheap
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Strategy for Future Success
(i) Getting AheadContinue on the path we began inQuarter 10 by focusing on customer needs andunderstanding the market data for each individual
region
(ii) Staying AheadContinue to open more webchannels and focus on our higher producingmarkets
(iii) Make-Up GroundContinue to invest in R&D,redesign a top of the line brand, and expand ourfocus on the Mercedes target segment
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Strategy for Future Success
What marketing mix changes will we make
ProductWe will continue to review the market researchand cater to our customers needs and desires
PricePrice the brands according to the market demandand competition
PromotionOffer our high end products in the regionswith the highest demand and where the customers are
willing to pay. Reduce the quality of the products weoffer in China
PlaceFocus on Europe and the United States / both insales offices and web channels
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What Phoenix Learned from
Marketplace & Corporate
Simulation
The importance of teamworkalthough each department isindependent of the other, they are all a part of the same machineand the decisions of one department have a definite influence onthe other
How important is to invest in R&D in order to maintain state of theart technology
The influence of R&D expenditure to improve changeover(time& cost)
Pay attention to the market research at all times
The importance of marketing and advertisingif they dontknow who you are they will not know what to buy
Location is key - to choose the right place to establish theproduction plant