photo: m.nowakowski. edziekanat the problem purpose effectiveness
TRANSCRIPT
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Photo: M.Nowakowski
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edziekanatedziekanat
the problem
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purposepurpose
effectiveness
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purposepurpose
to shorten time
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purposepurpose
24/7
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purposepurpose
e-society
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detailsdetails
reduce bureaucracy make data control easier introduce IT into common
study affair office tasks support other improvements
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detailsdetails
increase efficiency reduce time needed to
perform particular tasks higher level of trust to
institutuin of study affair office
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beneficiariesbeneficiaries
studentsof day studies
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beneficiariesbeneficiaries
young not married
open willing to save time
active learn quickly
look for conveniences complain about lack of time in accordance to new trends
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who?who?
2%
57%
41%
f emal e
mal e
no answer
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who?who?
3%
66
%
31
%
day studies
ext ramuralstudiesno answer
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who?who?
12%
13%42%
31%
Szczecin
another cit y in WestPomerania
vil l age in WestPomerania
out of WestPomerania
no answer
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beneficiariesbeneficiaries
so, what do they want?
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what do they wantwhat do they want
more friendly hours of opening kind clerks
better and more proffesional service better organization and atmosphere
reduced queues faster informing about cancelled classes
more clerks picking up phones
enlarging service window
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offeroffer
edziekanat
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what does it do?what does it do?
provide information maintain marks and statistics
provide history of studies perform polls
provide mass mailing tool provide files and documentation allow to sign for specialization
classes, exams, events etc.
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examplesexamples
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examplesexamples
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finished solutionsfinished solutions
Szkoła Główna Handlowa, Warszawa
Wyższa Szkoła Humanistczno-
Ekonomiczna, Łódź
Wydział Zarządzania i Ekonomiki Usług, Szczecin
Akademia Medyczna, Warszawa
Wyższa Szkoła Administracji Publicznej,
Kielce
Wyższa Szkoła Administracji i
Zarządzania, Zamość
University of Helsinki
University of Lyon
Helsinki University of Technology
Sibelius Academy
Helsinki School of EconomicsUniversity of OuluSwedish School of Business and
Administration
Theatre Academy of Finnland
University of Art and Design, Helsinki
University of Joensuu
University of Vaasa
University of Lapland and Turku School of Economics
Wyższa Szkoła Administracji i
Zarządzania, Zamość
Swedish School of Business and Administration
Wydział Inżynierii Elektrycznej i
Komputerowej, Kraków
Akademia Ekonomiczna w Katowicach
University of Joensuu
University of Lapland and Turku School of Economicsquite a lot, isn`t it?
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stakeholdersstakeholders
study affair office(dziekanat)
strongly supporting
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stakeholdersstakeholders
faculty authoritiespessimistic
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stakeholdersstakeholders
teachersobjections possible
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swotswot
SWOT analysis
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swotswot
STRENGTH
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swotswot
STRENGTHacceptance
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swotswot
STRENGTHbenefits
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swotswot
STRENGTHaccess
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swotswot
STRENGTHimprovement
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swotswot
STRENGTHno barriers
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swotswot
STRENGTHflexibility
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swotswot
STRENGTHinformation
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swotswot
STRENGTHless errors
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swotswot
STRENGTH=25 pts
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swotswot
WEAKNESSEScapital
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swotswot
WEAKNESSESlabor
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swotswot
WEAKNESSEStime
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swotswot
WEAKNESSEScontrolling
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swotswot
WEAKNESSESfallibility
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swotswot
WEAKNESSES= 19 pts
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swotswot
OPPORTUNITIES
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swotswot
OPPORTUNITIESbenchmarking
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swotswot
OPPORTUNITIESusers
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swotswot
OPPORTUNITIESself-advertise
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swotswot
OPPORTUNITIEStechnology
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swotswot
OPPORTUNITIESe-society
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swotswot
OPPORTUNITIESgeneration
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swotswot
OPPORTUNITIESprestige
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swotswot
OPPORTUNITIES=25 pts
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swotswot
THREATS
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swotswot
THREATSbureaucracy
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swotswot
THREATSemigration
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swotswot
THREATShackers
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swotswot
THREATS=13 pts
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swotswot
MAXI - MAXI61% of success
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Photo: M.Nowakowski
marketingmarketing
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marketingmarketing
information
instructionhow to use it
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estimationestimation
what do we want to measure?access to the information
how do we want to measure? Statistics of visiting to dean`s office
for answer to questions
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estimationestimation
what do we want to measure? time spent on typical, routine things
of clerks in dean’s office
how do we want to measure? by measuring time which a single clerk needs to deal with particular
task
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estimationestimation
what do we want to measure?level of trust to the institution
how do we want to measure?the poll for students
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technical issuetechnical issue
serversoftwaresecurity
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costscosts
server2500 PLN
(cost of purchase)
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costscosts
security300-400 PLN
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costscosts
software8000 PLN
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costscosts
trainings and other stuff1000 PLN
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costscosts
taking delight from edziekanat
priceless
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costscosts
Some things are priceless. Other can be purchased by
Mister Card
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problemproblem
to get your ID, you must first visit your dean
but dean will not meet you unless you have got ID
*ukrainian joke
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pinky und der brainpinky und der brain