PHOTON UNIVERSITY Giridharan Dhanasekar | Asst. Manager eLearning | E: giridharan.dhanasekar@photoninfotech.net

Photon University

“is the world’s largest and fastest growing provider of omnichannel and digital experiences. Photon has the largest pool of omnichannel engineers with over 3,800 engineers across offices in the US, Canada, Europe, Mauritius, India, Shanghai, and Indonesia.”

Photon University

The goal of Photon University is to increase ‘Knowledge Capital’ of Photon

Goal

Traditional content development Activities involved in traditional content development

Traditional content development

Collect learning objectives

Document and review objectives

Structure the syllabus

Storyboarding

Scripting

Screenplay

Creation of Audio/ Video as required

Validation, correction

Upload and open to employees

Activities involved in traditional content development

Content Creation

Collect learning objectives

Document and review objectives

Structure the syllabus

Storyboarding

Scripting

Screenplay

Creation of Audio/ Video as required

Validation, correction

Upload and open to employees

Activities involved in traditional content development

Good amount of SMEs support and time required

Content Creation

Collect learning objectives

Document and review objectives

Structure the syllabus

Storyboarding

Scripting

Screenplay

Creation of Audio/ Video as required

Validation, correction

Upload and open to employees

Activities involved in content creation

Good amount of SMEs support and time required Practically, we get NO time from the SME to develop learning materials even when they’re interested to help

Content Creation

Collect learning objectives

Document and review objectives

Structure the syllabus

Storyboarding

Scripting

Screenplay

Creation of Audio/ Video as required

Validation, correction

Upload and open to employees

Activities involved in content creation

Good amount of SMEs support and time required Practically, we get NO time from the SME to develop learning materials even when they’re interested to help

Hence in-house development of course materials for skill development is not feasible to meet our Learning requirements

Photon University

The Solution

Photon University

The Shift Shift from Content creation to content aggregation moderation

The solution Content aggregation, moderation and promotion

We empower SMEs to create and share knowledge

Before

Developed 5 courses (technical) in 3 years

Before After

Developed 5 courses (technical) in 3 years Developed 60 courses (technical) in 2 months

What influenced the change?

What influenced the change?

• Absence of rigid or formal course structure or format – Informal course structure

• Choice of delivery – learning materials could be in the form of self-shot video, podcasts, sample work documents

• Content aggregation was accepted

• Credit to authors

What influenced the change?

• Absence of rigid or formal course structure or format – Informal course structure

• Choice of format – learning materials could be in the form of self-shot video, podcasts, sample work documents

• Content aggregation was accepted

• Credit to authors

in other words, we made it easier to create learning materials for SMEs and promoted their efforts.

Subject Matter Experts

Content created by SMEs in form of their choice such as

• Self-shot video • PDF, word documents • Code samples • Library of work samples • Materials from external sources

Subject Matter Experts

Subject Matter Experts Competency Framework

PHOTON UNIVERSITY

APPLICATION SECURITY

iOS Security

Android Security

Basic Intermediate

Expert

CREATIVE

Web Security

Basic Intermediate

Expert

Basic Intermediate

Expert

- Mapped to content/ course

Competency Framework

This competency framework will act as the guide and engage users and training team

PHOTON UNIVERSITY

APPLICATION SECURITY

iOS Security

Android Security

Basic Intermediate

Expert

CREATIVE

Web Security

Basic Intermediate

Expert

Basic Intermediate

Expert

Competency Framework

This competency framework will act as the guide and engage users and training team

Training Team: A guide for the Training Team to focus on sourcing content for competencies for which content is unavailable.

SMEs: For SMEs an opportunity to contribute/ share where content is required

Users: For users, this acts as a path to progress wrt developing skill(s) required.

PHOTON UNIVERSITY

APPLICATION SECURITY

iOS Security

Android Security

Basic Intermediate

Expert

CREATIVE

Web Security

Basic Intermediate

Expert

Basic Intermediate

Expert

Skills Repository

Competency Pool

PMO Team Filter

Matches

Skills Aka

Photon University

[PHP Level 3] + [DB Level 1] + [Drupal Level 3]

2 Matches

Insights

These key metrics shows the performance of the portal, such as

Total course completions by users

Average time spent by users

Number of unique visitors

New Joiners

Number of self enrollments by users

* All of these information available at specific or range of dates

Competencies with/without learning materials

Insights

These key metrics shows the performance of the portal, such as

This ensures the team’s effort are spent on the improving areas that matters the most.

Total course completions by users

Average time spent by users

Number of unique visitors

New Joiners

Number of self enrollments by users

* All of these information available at specific or range of dates

Competencies with/without learning materials

Challenges

• The competencies are currently tied to course(s)

• It is not possible to expose competencies to users without linking it to a course(s)

• When exposed using Learning Plan, directing the evidence submitted for a competency to the appropriate Reviewer is currently not possible. (Any/all user(s) with the permission of ‘Competency review’ will receive the review request. )

PHOTON UNIVERSITY | Our customized Moodle screens |

Questions?