php world dc 2015 - what can go wrong with agile development and how to fix it
TRANSCRIPT
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November 20th, 2015 PHPWorld 2015 875 N St NW, Suite 205/ 202 350 4600/ hugeinc.com
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What Goes Wrong With Agile
Huge
November 20th, 2015
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And How We Can Fix It
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1. Intro 2. Agile Dysfunction 3. The Problems
4. The Fixes 5. Improve Your Team
Agenda
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Before We Dive In
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Who are you:
Matt Toigo or just @toigo since too many guys born in the 80s
are named Matt
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I’ve worked at agencies, startups, and large product companies.
You have opinions, like everybody else, but are they valid?
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All the way from PHP4 ClassName() constructors to the current vibrant
ecosystem that Composer has enabled.
I’ve seen PHP and software development evolve for 15 years.
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Agile + Scrum
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Every consultant and their dog are now shouting about them.
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More Buzzwords?
I’m sick of hearing about them.
Why Are They Popular?
The past was far worse.
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We’ve all been on a waterfailure project and promised ourselves…
never again.
Alright, Let’s Give Agile a Shot
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The rest of this presentation assumes a basic familiarity with Agile +
Scrum.
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Because nobody wants to sit through another pretty presentation
that ignores the difficulties of our jobs while telling us how to do them.
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Two Kinds of Agile Teams
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Fresh Coat of Agile Paint
We have the ceremonies, use the terms, develop to 6 month old
specs, and have 20 people on our Scrum team!
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What more do you want?
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We’ll build that feature in our next 2 month sprint.
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I’m not going to talk about fixing these issues.
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Solid Agile Team
Teams are autonomous, technical investment in Agile, supportive organization, and focused on
constant improvement.
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It’s all going to be rainbows and sunshine and everything will be
easy and perfect!
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NOPE
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What Goes Wrong
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Ticket Quality
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The root of most Agile dysfunction and the source of pain for
EVERYONE on a team.
If you listen to only one part of this presentation
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Downstream effects:
1. Bad Estimates
2. Unstable Velocity
3. Slower Work
4. Missed Requirements
5. Terrible for Testers
6. Stakeholders Don’t See Value
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Write With Specificity
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Take the time to write great user stories that anyone can quickly
understand.
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Also add the details that developers need.
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Give everyone on your team the chance to punch holes in them.
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Hidden Complexity
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Now we think it’s more like a week…
We said this was going to take a day.
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There is only one cause for this.
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Work was started before a problem was fully understood.
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Prepare with Spikes
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Pause before you dive into coding to make sure you have every detail
you need.
Let’s just start the work!
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Clarify:
1. Product / UX / Design
2. Technical Architecture
3. Sequencing
4. How Will We Test
5. Organizational Limitations
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Write down every detail so someone can refer back to everything that
was learned.
Take as long as you need to get all the answers.
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Never Removing Work
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Then realized we were totally unprepared.
We committed to finishing this feature this sprint
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It was in our sprint commitment though so we HAVE TO FINISH IT.
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We’ll be making uneducated choices and possibly do shoddy
work.
Let’s just get it done!
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Remove the Work
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Don’t let it drag down everyone on the team for the remainder of the
sprint.
Acknowledge you made a mistake starting the work.
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Remove the problem work so you can focus on work that is ready.
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You probably aren’t being good enough about policing Definition of
Ready.
Discuss what went wrong in a retro.
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Task Level Planning Only
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The best way to have a productive heads down team.
Punch lists of clearly defined work
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You can miss the big items though.
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No where for someone to understand how a system works or
review it.
Details are spread out in different tickets.
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Problems:
1. Features Don’t Fit Together
2. Inconsistent Coding Patterns
3. Architecture is Short Sighted
4. Team Output is Unknown
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Plan at Higher Level
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Sprint forecast to stakeholders.
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Make sure your entire team understands the product vision a
few months out at all times.
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Use a wiki to define technical architecture and relate it to
production functionality.
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Work Not Being Truly Ready
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Testing it is taking forever though.
Development on this story went great!
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Developers did their part, why can’t we Ship It!
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Ready Means Ready to Test
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Don’t just ask if a story is ready for development.
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Ask if we can quickly nail the testing or are we going to run into major
blockers.
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Ask yourselves:
1. Is There a Test Plan
2. Do We Have to Modify Data to Test
3. Are Physical Devices Available
4. Do We Need Another Team to Help
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The QA members of your team will love you for this.
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Tickets Replacing
Communication
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All hail the mighty sprint board and tickets are the source of truth!
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I assigned that JIRA ticket to you, why would I need to talk to you
about it?
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Remote teams can be especially bad about this.
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Talking > Tickets
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Take the time to explain complex issues to teammates.
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ON THE PHONE OR VIDEO CHAT
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Assigning a bug without an explanation can feel like blaming
someone
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Ballooning Tickets
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But let’s just add one more little thing…
The work in this user story looks great.
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Scope creep leading to revolving door tickets.
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Be Strict About Acceptance
Criteria
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Let your team close out work to maintain momentum.
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Tickets are cheap so make another one the right way.
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Let’s talk to our Product Owner and address it in backlog grooming.
That’s a really good idea!
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How Did You Figure These
Out?
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A year’s worth of detailed project retro notes.
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A fantastic team who was brutally honest in retrospective meetings
while still always being respectful.
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Specific examples are easier to fix rather than general griping.
Take detailed notes during a sprint.
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It’s easy to get the details wrong when you’re frustrated.
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Everyone on your team MUST have the attitude that they still have a lot to
learn about how to build great software.
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Constant Introspection
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November 20th, 2015 PHP World 2015 875 N St NW, Suite 205 / 202 350 4600 / hugeinc.com
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