PHYLLIS ROBERTS Proberts0881@gmail.com

240-277-0881

OBJECTIVE: To continue a career in Administration with a growth oriented company that is

focused on exceeding client expectations

RELEVANT SKILLS:

Organizational skills

Leadership/Coaching Client and business development

Manager held position

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Custom design on Interior home projects

Proficient at space planning/Auto Cad

PROFESSIONAL EXPERIENCE:

Courtney Rose 01/2011 to 02/2016

Nanny/Manager

Provided excellent childcare for three children

Prepared nutritious meals, enjoyable activities, Transportation

Overnight care

Supervised the Au pair concerning the children

Managed household obligations; payed bills, ordered weekly food supply for the family

and kept home organized

Produced Computer orders

G Street Fabrics 03/2011 to 03/ 2014

Interior Design Senior Instructor

Created “Design Basics” curriculum that became the program standard for all introduction

to design classes

Mentored students in all aspects of Interior design

Taught students how to measure and space plan areas

Delivered Interior design instruction to new design students and one-on-one coaching

Yardstick Interiors 01/2006 to 03/2009

Designer/Office Manager

Front desk Manager

Developed and maintained vendor relationships to ensure effective and continued

business development

Drafted proposals on projects for new and existing clients

Proofread and formatted documents

Researched concepts and ideas for Interior design projects

Conducted initial customer meeting to scope and size new projects

Produced design drawings

Hilton Hotels 01/2001 to 04/2003

Reservation Specialist

Maintained excellent client relations

Created computer reservations

Maintained office Managers duties while manager was away

Implemented a training plan for new employees to become successful specialists

Cake Delights 02/1992 to 01/2001

Owner/Cake Designer

Provided client consultations to discuss and formalize cake designs and delivery logistics

Created and administered contracts for services

Coordinated scheduling and delivery of custom product

Created cakes for all occasions

Attended bridal and cake expos to increase exposure to potential clients

Safeguard Business systems. 01/1989 to 02/1992

Office Manager

Front desk manager

Created and formatted documents

Proofread documents

Answered multi line phones

Facilitated problem resolution

Managed accounts payables

EDUCATION: Montgomery College – AAS, Interior Design