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Workers Compensation Program HomeTown Health HR Workshop March 16, 2010 presented by Ron Graves, Assistant Vice President Loss Control Anne Burleson, Director of Workers Compensation Sandy Carroll, Claim Supervisor Key Risk Insurance Company Key Risk Management Services, LLC

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Workers Compensation Program HomeTown Health HR Workshop March 16, 2010 presented by Ron Graves, Assistant Vice President Loss Control Anne Burleson, Director of Workers Compensation Sandy Carroll, Claim Supervisor Key Risk Insurance Company Key Risk Management Services, LLC. - PowerPoint PPT Presentation

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Page 1: Physician Panels

Workers Compensation Program

HomeTown Health HR Workshop March 16, 2010

presented by

Ron Graves, Assistant Vice President Loss Control Anne Burleson, Director of Workers Compensation

Sandy Carroll, Claim Supervisor

Key Risk Insurance CompanyKey Risk Management Services, LLC

Page 2: Physician Panels

Physician Panels

• GA 34-9-201• At least six physicians• One orthopedic surgery• No more than two industrial clinics• Employee selection• One change allowed

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Page 3: Physician Panels

Employer Responsibility

• Post the panel according to guidelines

• Ensure employee understands function

• Provide proper assistance

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Page 4: Physician Panels

Plaintiff Attorney

• Request copy of panel with notification of representation

• Verify providers taking patients and still practicing

• Name authorized treating physician if panel is found invalid.

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Page 5: Physician Panels

Medical Authorizations

• 34-9-207

• Refusal of an employee to sign release for medical information may effect his entitlement to compensation.

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Page 6: Physician Panels

State Board of Workers Compensation

Changes at the board:• Two new Board Directors:

a) Chairman Rick Thompsonb) Judge Steven Farrow

• Office closingsa) Gainesvilleb) Rome

• No longer hearing cases in Forest Park• Administrative Law Judges – rotation

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Page 7: Physician Panels

A Transitional Duty Program Is...• A managed care system designed to return injured

employees back to their original job with minimal time lost

• Designed to return injured workers to full capacity with minimum disability and maximum cost savings

• Designed to help injured employees recover and return to medically approved work as soon as possible after an injury. This is a joint responsibility of:– The employer– The workers compensation claims adjuster– The medical case manager

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Page 8: Physician Panels

Benefits of a Transitional Duty Program

• To the employer– Increased productivity

– Improved morale

– Reduced overtime

– Reduced temporary help

– Reduced claims costs

• To the employee– Improved financial stability– Faster recovery– Eliminates separation– Positive self esteem– Continued work routine

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Page 9: Physician Panels

The Aging Workforce

• U.S. work force is aging

• Medium age in 2008 was 41 vs. 37 in 1990

• Workers delaying retirement

*All stats are from U.S. Department of Labor

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Page 10: Physician Panels

• Older workers have more lost time from work

Ages 35-44 8 days Ages 45-54 10 days

Ages 55-64 11 days Ages 65 + 12 days

• Workers 65 and over are working full time jobs at a higher rater. In 1995 it was 44%; in 2007 it was 57%.

• The older the employee, the greater potential for more complications in the healing process from co-morbidities.

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Page 11: Physician Panels

Medical Cost Drivers• Increase in severity • Patient care extending longer than normal period of time• Surgical recommendations increasing • Narcotic medications used earlier in treatment plan and

ongoing• More medical disciplines involved in treatment, ex

orthopedic, pain management, • More contentious litigation• Protection of Medicare's interest• Reduction of bringing employees back to work –

economy10.03.10.120

Page 12: Physician Panels

Medical Bill Adjudication• Our medical bill adjudication system utilizes a

sophisticated rules based system in combination with the expertise of our trained medical bill review team.

• CompCareLX™ is Key Risk’s layered network program.– Your clients’ utilization of the layered network drives network

penetration resulting in additional savings when an injury occurs.

– GA network penetration exceeds 93% (as of Jan 2010).

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Page 13: Physician Panels

Medical Bill Review Process

Each bill is systematically reviewed and fee schedule rules are interpreted and applied, the system marks bills needing additional review

Medical bills are analyzed by a Medical Savings Auditor, including Registered Nurses, for

“Additional Savings”

Each bill is adjudicated to State Fee Schedule or the usual and customary rate schedule

Each bill has Network Discounts applied where appropriate

Orthopedics & Sports Medicine – GA

Bill Details:

Dx1: 840.4 Sprain Rotator Cuff

Proc Code DescriptionCharges

23412 Repair Cuff$2,699.00

29826-59 Arthroscopy Shoulder 1,903.00

29825-59 Arthroscopy Shoulder 1,660.00

23412-80 Repair Cuff 674.75

29826-80 Arthroscopy Shoulder 475.75

29825-80 Arthroscopy Shoulder 415.00

Total Charges$7,827.50

Total Charges: $7,827.50

Standard Fee Schedule Reductions - GA- $758.65

Additional Reductions from applying Key Risk Audit Rules

- $3,353.89

Additional Reductions from Key Risk's Nurse Review of Treatment and Bill Coding

- $898.39

Key Risk’s CompCare LX Savings- $1,334.72

Total Savings: $6,345.65Paid Charges: $1,481.85

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Page 14: Physician Panels

Working Together.

Delivering Better Outcomes.

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Page 15: Physician Panels

Additional Resources:

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Visit our website at www.keyrisk.com.

State Board of Workers Compensation Website – www.sbwc.georgia.gov

Loss Control: Resources for our clients•Library of training videos•Links to helpful websites•Web Based Tools

Claims: Claims Management Tools•CompCare provider network

•Web Tools – Network Pharmacy Locator, Employer/Employee

•Procedures, Authorization for Release of Information

Page 16: Physician Panels

SB 1788

“Nurse and Health Care Worker Protection Act of 2009”

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Page 17: Physician Panels

Sponsorship and Referral

Mr. Franken, Sponsor

Committee on Health, Education, Labor, and Pensions

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Page 18: Physician Panels

Purpose

To reduce injuries to patients, direct-care registered nurses, and all other health care workers by establishing a safe patient handling and injury prevention standard.

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Page 19: Physician Panels

Background

• Direct care nurses rank 7th in the number of cases of musculoskeletal disorders resulting in days away from work

• Nurses aides, orderlies, and attendants sustain the second highest frequency of musculoskeletal disorders of any occupation

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Page 20: Physician Panels

Study Results

52% of nurses complain of chronic back pain and 38% suffer from pain severe enough to require leave from work.

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Page 21: Physician Panels

Premise• Patients are not at optimum levels of safety

while being lifted, transported, or repositioned manually.

• Mechanical lift programs can substantially reduce skin tears suffered by patients and the frequency of patients being dropped.

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Page 22: Physician Panels

Facts• A growing number of health care facilities have

incorporated patient handling technology and have reported positive results.

• As a result, the number of lost work days due to injury and staff turnover has declined.

• Assistive patient handling technology successfully reduces workers compensation costs for musculoskeletal disorders.

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Page 23: Physician Panels

Premise

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Establishing a safe patient handling and injury prevention standard is a critical component in:

1) Protecting nurses and other health care workers

2) Addressing the nursing shortage

3) Increasing patient safety

Page 24: Physician Panels

Rulemaking

• Within one year of the enactment of this Act, OSHA shall propose a standard on safe patient handling and injury prevention.

• Within two years of the enactment of this Act, a final standard shall be promulgated.

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Page 25: Physician Panels

Requirements• Engineering controls shall be used to perform

lifting, transferring, and repositioning of patients.

• Manual lifting of patients by direct care nurses and all other health care workers shall be eliminated.

• The lone exception is where the safe use of patient handling practices can be demonstrated to compromise patient care.

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Page 26: Physician Panels

Timing• Develop and implement a safe patient handling and

injury prevention plan within six months of the promulgation of the standard that includes:

1) Hazard identification

2) Risk assessments

3) Control measures

• Purchase, use, maintain and have accessible an adequate number of safe lift mechanical devices within two years of the promulgation of the standard.

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Page 27: Physician Panels

Employee Participation

Each employer shall obtain input from health care workers in developing and implementing the safe patient handling and injury prevention plan, including the purchase of equipment.

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Page 28: Physician Panels

Data Collection

Establish and maintain a data collection system that tracks and analyzes trends in injuries and make such data and analyses available to employees.

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Page 29: Physician Panels

Documentation of ExceptionsDocument each instance when safe patient handling equipment was not used due to legitimate concerns about patient care and generate a written report in each instance that includes:

• The work task being performed

• The reason the equipment was not used

• The nature of the risk posed to the worker

• The steps being taken to prevent a similar situation

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Page 30: Physician Panels

Training Frequency

Train nurses and other health care workers on safe patient handling and injury prevention policies, equipment, and devices at least annually.

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Page 31: Physician Panels

Training• Include information on hazard identification,

assessment, and control of musculoskeletal hazards.

• Conducted by an individual with knowledge in the subject matter

• Delivered, at least in part, in an interactive classroom-based and hands-on format.

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Page 32: Physician Panels

Posting Requirements

Post a notice that:• Explains the standard• Includes information on policies and

training• Explains procedures to report patient

handling-related injuries

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Page 33: Physician Panels

Annual EvaluationConduct an annual written evaluation that includes:

• Handling procedures• Selection of equipment• Engineering controls• Assessment of injuries• New safe patient handling and injury

prevention technology

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Page 34: Physician Panels

Evaluation Team

The annual evaluations shall be conducted with the involvement of nurses, other health care workers and their representatives and be documented in writing.

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Page 35: Physician Panels

Follow-up

Heath care employers shall take corrective action as recommended in the written evaluation

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Page 36: Physician Panels

Refusal of Assignment

A health care worker may refuse to accept an assignment from a health care employer if:

• The assignment would subject the worker to conditions that would violate the standard.

• The worker has not received the required training.

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Page 37: Physician Panels

Worker Protection• No employer shall discharge, discriminate, or retaliate in

any manner against a worker based on the worker’s refusal of a lifting assignment.

• No employer shall file a complaint or a report against a worker with a state disciplinary agency because of a refusal of a lifting assignment.

• No employer shall discriminate or retaliate against a worker who, in conjunction with another worker:– Reports a violation or suspected violation of the standard– Investigates, cooperates, or participates in an investigation– Informs or discusses with individuals a violation or suspected

violation

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Page 38: Physician Panels

Notice

Health care employers shall include a notice explaining the rights of workers and including a statement that a worker may file a complaint with the Secretary (OSHA) against an employer that violates the standard, including instructions for how to file a complaint.

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Page 39: Physician Panels

Grants

The Secretary of Health and Human Services shall establish a grant program that provides financial assistance to cover some or all of the costs of purchasing safe patient handling and injury prevention equipment for health care facilities.

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Page 40: Physician Panels

Grant Requirements

Hospitals, nursing facilities, home health care, and outpatient facilities must show that

• Such equipment is required to comply with the standard and

• Demonstrate the financial need for assistance with purchasing the equipment.

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Page 41: Physician Panels

Authorization of Appropriations

There are authorized to be appropriated for financial assistance $200,000,000 of which $50,000,000 will be available specifically for home health agencies or entities.

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Page 42: Physician Panels

Thank you for joining us today!

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