physician web portal introduction
TRANSCRIPT
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COLOGUARD
Provider Portal Introduction
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Cologuard is a trademark of Exact Sciences Corporation
TM
Rx only. Complete product labeling available at CologuardTest.com.
ADVANTAGES OF THE PROVIDER PORTAL
No faxing or paper orders ‐manage your Cologuard patients online.
Complete order history and current status is available in one view.
Results can be printed or downloaded for recordkeeping.
Email notifications can occur when result is available.
Health organization or location level designees can enter orders and view results for single providers or groups of providers
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STEP 1: SET UP YOUR ONLINE PORTAL ACCESS
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Easy access to your account: Complete and SIGN* this form, even if you are currently
faxing your orders
Assign providers and designees for your health organization ‐ eachemail address will receive an invite
Set up a username/password to access your account
Health organization designees may administer orders and results based on selected permission(s) for portal access
Designees may use their permissions to administer for EACH provider listed for the health organization
View your complete order history on the first login
*The signature acknowledges responsibility that access is limited to providers and designees for use permitted by HIPAA guidelines.
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STEP 2: SET UP YOUR USERNAME AND PASSWORD
Expect a portal invitation within a few days • Sending address: [email protected]• Subject: Exact Sciences Create User Invite• For security, the email invitation expires in 7 days. If it expires, call us!*• Check your SPAM if you do not receive the e‐mail. If you don’t see it, call us!*
*Cologuard Customer Support is available anytime at 1‐844‐870‐8879
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STEP 3: LOG-IN AND GET STARTED
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Login through CologuardTest.com or at portal.exactsciences.com
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AFTER LOGIN, SELECT A LOCATION
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Your organization will already be in the system from registration*
*Questions? Does something look incorrect? Please call the Cologuard Customer Support team at 1‐844‐870‐8879
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SELECT A PROVIDER
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OR
Select provider
Search by NPI or Last Name
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WEBSITE NAVIGATION
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Navigation options are always available at the top
Change accounts, organizations, locations, or providers using these links.
Create a new order View existing orders
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SUPPORT IS ALWAYS AVAILABLE
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Cologuard Customer Support is available anytime at 1‐844‐870‐8879
Use the ‘Help’ button to request a call with a helpdesk agent.
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PORTAL TUTORIALS ARE AVAILABLE
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Exact Sciences can also provide short video tutorials to you and your staff. Here are some examples of tutorial topics:
• Adding and Modifying Users • Creating a New Order, Standard Form• Creating Desktop Shortcuts and Browser Favorites• Logging into Provider Portal• Set Your Default Location• Updating Contact and Login Information
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Place a Cologuard Order
Cologuard is a trademark of Exact Sciences Corporation
TM
Rx only. Complete product labeling available at CologuardTest.com.
BEGIN AN ORDER
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Search for your patient or leave the fields blank and select ‘Next’
Existing patients appear here or select ‘Create New Patient’
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ENTER ORDER INFORMATION
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Select ‘Next’ to continue with billing information or ‘Save’ to enter later
1. Complete patient unique medical record number, name, DOB, and sex2. Complete patient shipping address. UPS delivers kit to patient home
3. Complete patient phone number for welcome call4. Complete ICD-9 code 5. Sign the order
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COMPLETE ORDER WITH BILLING INFORMATION
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Enter patient billing information
Click ‘Submit’ to send your order to the lab
Use the ‘Change’ button to switch insurance if needed
Add secondary insurance information if needed.
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Rx only. Complete product labeling available at CologuardTest.com.
Managing Current Orders and Results
Cologuard is a trademark of Exact Sciences Corporation
TM
Rx only. Complete product labeling available at CologuardTest.com.
VIEW CURRENT ORDERS AND RESULTS
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Search and filter with available fields
Unread results from the health organization
Orders from all providers from the health organization
Only unread results from selected provider
All orders from selected provider
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SELECT ONLY THE ORDERS YOU WANT TO VIEW
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Filter for the status that you want to view
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SORT FILTERED ORDERS USING COLUMN HEADINGS
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Use column headings to review your current orders
Check the status of current patients
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PRINT OR DOWNLOAD RESULTS
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Print individual reports using the ‘Print Report’ link
Select all orders or single orders
Print or download selected orders
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RESULTS
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Updates to Access and Permissions
Cologuard is a trademark of Exact Sciences Corporation
TM
Rx only. Complete product labeling available at CologuardTest.com.
CHANGING USER LOGIN AND PREFERENCES
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‘Yes’ for email alerts‘Yes’ for email alerts
Change login information
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CREATE INVITES FOR OTHER USERS
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Create an invite for a provider or designee
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MANAGE EXISTING USER PERMISSIONS
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Select userSelect user
Manage users
Adjust permissions
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ONGOING SUPPORT PROVIDED IN THREE WAYS
Contact your Exact Sciences sales representative▫ Name:▫ Cell:▫ Email:
Visit one of our websites▫ www.CologuardTest.com – Complete labeling, test information, FAQs▫ www.exactlabs.com – Complete list of laboratory information & services▫ www.BeSeenGetScreened.com – Disease awareness campaign▫ http://portal.exactsciences.com – Status of orders
Call our Support Center▫ 1-844-870-8870▫ Available 24/7
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