pinal county human resources skill-building... · pinal county human resources fy2018-2019 training...

PINAL COUNTY HUMAN RESOURCES

FY2018-2019 Training Calendar

Enriching Lives Beyond Expectation!

As a leader in government responsiveness,

transparency and customer-centric service,

Pinal County Government is leading the

way towards governmental excellence. To

ensure our employees and leaders have the

tools and critical skills to be successful,

Pinal County Human Resources is excited

to present the new Fiscal Year 2018-2019

Training Calendar.

PCHR - Lunch & Learn Skill-Building Series & Core Competency Courses

Course Description and Course Calendar FY2018-2019

Page 1 of 12

Pinal County Human Resources Training Calendar FY2018-2019

Table of Contents

1 - Hour Lunch & Learn: Skill Building Series

Exploring the Dynamics of Leadership

Principles Progressive Discipline Page 2

Emotional Intelligence Page 3

Benefits & Retirement Page 3

Team-Building Page 4

Cultural Diversity Page 4

FMLA, ADA & Medical Related Issues Page 5

Employee Performance Management Page 5

Merit Rules & Hearings Page 6

Planning & Organization Skills Page 6

Recruitment & Compensation Page 7

Stress Management Page 7

Conflict Management Page 8

8 - Hour Skill Building Workshop

Supervisor Skill Building Workshop Page 8

Core Competencies Courses

(Required Attendance for All Initial Probationary Employees)

Harassment Prevention Page 9

Code of Conduct Page 9

Bystander Intervention Page 10

Respect In The Workplace Page 10

Cyber Security Page 11

Emergency Response – Active Shooter Page 11

OSHA/Workplace Safety Page 12

Core Competencies Courses- Online Courses

(Required Attendance for All Initial Probationary Employees)

National Incident Management System (NIMS) Page 12

Customer Service Page 12



Page 2 of 12

Introducing our Lunch & Learn: Skill-Building Series

Course Descriptions & Calendar:

Exploring the Dynamics of Leadership: This 1-hour Lunch & Learn

explores in broad strokes three essential responsibilities supervisors and

managers must recognize the 4-E’s of Leadership. Internalizing these

simple but effective principles can help new supervisors and seasoned

managers alike build trust within their teams while avoiding personal and

agency liability. Discovering the multi-faceted functions of a supervisor can set the new leader on

the path toward success and help refocus veteran managers back to staff-centric leadership.

Exploring the Dynamics of Leadership: Course Calendar

Wednesday, August 15, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, October 18, 2018: 12:00 p.m.–1:00 p.m. Palo Verde Room

Tuesday, December 18, 2018: 12:00 p.m.–1:00 p.m. Palo Verde Room

Wednesday, February 6, 2019: 12:00 p.m.–1:00 p.m. Palo Verde Room

Wednesday, April 17, 2019: 12:00 p.m.–1:00 p.m. Palo Verde Room

Thursday, June 13, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Exploring the Dynamics of Leadership Enrollment Link: www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch

Principles of Progressive Discipline (Supervisors Only): This 1-hour Lunch & Learn delves

into the progressive disciplinary process. One of the most

challenging aspects of leadership, correcting employee

behavior can often be stressful and create conflict. A greater

understanding of the disciplinary steps, the philosophies that

guide the application of discipline, learning how to effectively

document behavior and performance deficiencies can often

help minimize negative outcomes. This course also explores the

different applications of the Performance Improvement

Recommendations (PIR).

Principles of Progressive Discipline: Course Calendar

Thursday, August 16, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, October 17, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, December 19, 2018: 12:00 p.m.–1:00 p.m. Palo Verde Room

Tuesday, February 5, 2019: 12:00 p.m.–1:00 p.m. Palo Verde Room

Thursday, April 18, 2019: 12:00 p.m.–1:00 p.m. Palo Verde Room

Wednesday, June 12, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Principles of Progressive Discipline Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch1

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch




Page 3 of 12

Emotional Intelligence: This 1-hour Lunch & Learn

provides useful insights into how emotions shape our

behavior and how we can use this to inspire high

performance. Participants will increase their knowledge of

"EQ" to improve their interpersonal and intra-personal

skills, adaptability, stress management and general mood. A

deeper understanding of emotional intelligence builds an

understanding of how emotions shape who we are, how we relate to others and how to improve

relationships. Participants will leave with tools that shine a light on what EQ is and how to use it

to a greater effect.

Emotional Intelligence: Course Calendar

Thursday, July 26, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, September 27, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, November 28, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Emotional Intelligence Enrollment Link:


Benefits and Retirement: This 1-hour Lunch &

Learn provides an overview of the County’s

benefit package and retirement plan. In today’s

marketplace, a benefit package has tremendous

value if the employee selects the appropriate plan

that fits their lifestyle. This course will also outline

the different benefit plans including medical,

vision, dental, retirement and other products and

services offered to our employees.

Benefits and Retirement: Course Calendar

Tuesday, July 24, 2018 @ 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, Sept. 19, 2018: 12:00 p.m. - 1:00 p.m. Palo Verde Room

Thursday, November 8, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, January 22, 2019: 12:00 p.m. – 1:00 p.m. Ironwood Room

Wednesday, March 13, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, May 2, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, July 30, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Benefits and Retirement Enrollment Link:






Page 4 of 12

Team-Building: This 1-hour Lunch & Learn will encourage

participants to explore the different aspects of a team, as well as ways

that they can become a top-notch team performer. The ability to

successfully manage a cohesive, happy and high-performing team

that consistently meets goals, is critical for sustaining success. This

team building course teaches participates how to develop different

strategies for leading diverse teams, gain techniques for ensuring

effective and productive team meetings and much more!

Team Building: Course Calendar

Wednesday, July 11, 2018 @ 12:00 p.m. – 1:00 p.m. Palo Verde Room


Tuesday, November 6, 2018: 12:00 p.m. – 1:00 p.m. Ironwood Room

Wednesday, January 16, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, March 14, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, May 7, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, July 17, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Team Building Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch4Cultural Diversity: This 1-hour Lunch & Learn explores

a core value of Pinal County. This course explores how

cultivating a culturally diverse workforce provides an

organization with the opportunity to expand its horizons.

Encouraging employees from different backgrounds to

share their belief systems and organizational practices

throughout the County can enhance its ability to problem-

solve. At times, however, cultural diversity in the

marketplace can cause stress and problems. Identifying

new innovative ways to approach cultural and diversity will help build an organizational team

culture in which differences are considered beneficial, valuable and where diversity is embraced.

Cultural Diversity: Course Calendar


Tuesday, October 30, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, December 20, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room


Tuesday, April 23, 2019: 12:00 p.m. – 1:00 p.m. Ironwood Room

Cultural Diversity Enrollment Link:






Page 5 of 12

FMLA, ADA & Medical Related Issues: This 1-hour Lunch &

Learn provides participants with ADA and FMLA compliance

guidelines for supervisors, including all the tools and practical

knowledge you need to effectively manage your FMLA and ADA

compliance responsibilities.

Specifically, this course covers the ADA and FMLA rules, laws,

and guidelines for employers, as well as the rules for FMLA

intermittent leave guidelines, the ADA Reasonable Accommodation requirements, what

supervisors can do to protect against FMLA and ADA abuse, plus how to manage HIPPA protected

medial information and much more!

FMLA, ADA & Medical Related Issues: Course Calendar


Tuesday, October 23, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, December 13, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, February 13, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, April 11, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, June 4, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

FMLA, ADA & Medical Related Issues Enrollment Link:

Employee Performance Management: This 1-hour Lunch and

Learn course will bring consistency in applying performance

management within the County, helping managers and team leaders

recognize their role and contribution to effectively manage

performance and conduct at work. This course will cover how we

share a common understanding on how performance management

systems can be effectively utilized to raise the performance of individuals and teams, enhance their

skills in setting clear expectations and objectively measuring individual performance using

objectives and competencies as key measures and identifying and practicing some performance

management strategies and techniques to enhance the performance and motivation in under-

performing and high performing team members.

Employee Performance Management: Course Calendar

Tuesday, July 17, 2018 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, September 18, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, November 13, 2018: 12:00 p.m. – 1:00 p.m. BOS Overflow Room

Tuesday, January 29, 2018: 12:00 p.m. – 1:00 p.m. Ironwood Room

Tuesday, March 19, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, May 28, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room


Employee Performance Management Enrollment Link:





Page 6 of 12

Merit Rules & Hearings: This 1-hour Lunch & Learn course will

discuss the history, purpose and maintenance of the Pinal County

Uniform Merit Rules. Additionally, the application and importance of

the Merit Rules and how they relate to Merit Protected employees will

be discussed delving into how the progressive disciplinary process

unfolds leading up to a possible Merit Hearing. Merit Hearings will also

be reviewed to help participates understand the process and how the fair application of Merit Rules

play a role in that setting.

Merit Rules & Hearings: Course Calendar


Thursday, October 11, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, December 11, 2018: 12:00 p.m. -1:00 p.m. Palo Verde Room

Merit Rules & Hearings Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-lunch7 Planning & Organization Skills: This 1-hour Lunch and

Learn explores the skills to increase productivity at work through

better planning and organization of work, which will lead to a

happier, more rewarding and prosperous work life. If you plan and

organize yourself effectively then you can significantly reduce the

time and effort required to achieve your goal. Mastery of

productivity is vital for job satisfaction, career progression,

effective leader and leadership and overall positive personal

growth. Exploring unique approaches to individual productivity that cover the fundamentals of planning

and organization, paying particular attention to personal time management and productivity drivers

participates gain critical skills required to behave effectively and deal efficiently with daily work

routines.

Planning and Organization Skills: Course Calendar

Wednesday, October 10, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, April 25, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Planning and Organization Skills Enrollment Link:






Page 7 of 12

Recruitment and Compensation: This 1-hour Lunch and

Learn provides participants with an overview of Pinal County

recruitment strategies and compensation plan. During the

class the many factors that influence compensation plan

design will be discussed including discussions on analyzing

and evaluating job classifications, performing market

surveys, updating job descriptions, and periodically

evaluating our County’s overall compensation plan.

Recruitment and Compensation: Course Calendar


Tuesday, September 25, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, November 29, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Wednesday, January 30, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Tuesday, March 26, 2019: 12:00 p.m. – 1:00 p.m. Palo Verde Room



Recruitment and Compensation Enrollment Link:


Stress Management: This 1-hour Lunch and Learn will enable

participants to consider the management of workplace stress at

an individual and organizational level, and will help

participants develop and implement effective strategies to

prevent and manage stress at work.

There will be lots of opportunities to relate the content to the

participants’ own work environment, and to consider a range of

practical stress management techniques that can help team members whilst executing management

health and safety responsibilities.

Stress Management: Course Calendar

Wednesday, December 12, 2018: 12:00 p.m. – 1:00 p.m. Ironwood Room

Tuesday, April 9, 2018: 12:00 p.m. – 1:00 p.m. Ironwood Room

Stress Management Enrollment Link:






Page 8 of 12

Conflict Management: This 1- hour Lunch and Learn provides

successful strategies to remain composed and deal confidently with

disagreements, confrontations, anxiety and anger—before they get

out of hand. Dealing effectively with workplace conflict is a useful

way to bring important issues to light, open the lines of

communication and strengthen relationships. Unmanaged conflict in

the workplace can lead to reduced levels of teamwork and

cooperation, diminished employee commitment and lower levels of

quality and productivity.

Conflict Management: Course Calendar



Wednesday, November 14, 2108: 12:00 p.m. – 1:00 p.m. Palo Verde Room

Thursday, January 17, 2018: 12:00 p.m. – 1:00 p.m. Palo Verde Room



Conflict Management Enrollment Link:


8-Hour Skill Building Workshop

Supervisor Skill Building Workshop: This 8-hour skill

building workshop combines elements of five Lunch & Learn

courses as well as two core compentency courses. Topics

include progressive discipline, performance appraisals, FMLA,

ADA, medical related issues, recruitment, compensation,

critical policy review, respect in the workplace and by-stander

intervention. This is an excellent course for new supervisors or

veteran supervsiors seeking a refresher course.

Supervisors Skill Building Workshop: Course Calendar

Thursday, August 2, 2018: 8:30 a.m. – 4:30 p.m. BOS Overflow Room

Tuesday, January 15, 2019: 8:30 a.m. – 4:30 p.m. BOS Overflow Room

Tuesday May 14, 2019: 8:30 a.m. – 4:30 p.m. BOS Overflow Room

Supervisors Skill Building Workshop Enrollment Link:




Page 9 of 12

Core Competency Courses ***Required attendance for all initial probationary employees. All Core Competency

Courses must be completed before the end of the probationary period.***

Note: These classes are open to all Pinal County Employees and Supervisors including

Non-Probationary Employees.

Harassment Prevention (Mandatory Attendance): This 45-minute core

competency course provides volunteers, interns, employees, supervisors,

managers and directors an awareness of the laws and issues relating to

discrimination and bullying in the workplace. It details the actions and

responsibilities for avoiding discriminatory and harassing practices, associated

with race, color, religion, sex, national origin, age, and physical or mental disability to create a

workplace free of harassment and discrimination.

Harassment Prevention: Course Calendar

Monday, July 16, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Monday, August 13, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Monday, September 10, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Monday, October 8, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Monday, November 5, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Monday, December 3, 2018 @ 8:30 a.m. – 9:15 a.m. Palo Verde Room

Harassment Prevention Enrollment Link:

https://www.signupgenius.com/go/60b0a49aaab22a2fe3-harassment

Code of Conduct (Mandatory Attendance): This 45-minute course

discusses Pinal County’s dedication to fostering an environment of

consistent fairness and accountability in all of its dealings. This Code

of Conduct Course provides ethics training for employees, elected

officials and County boards and committees. The objective of this

course is to ensure those who represent the County understand the expectations regarding

acceptable practices that are required to maintain the confidence and trust of the public and to

mitigate potential penalties for both the individual and the County.

Code of Conduct: Course Calendar







Code of Conduct Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-code

https://www.signupgenius.com/go/60b0a49aaab22a2fe3-harassment

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-code



Page 10 of 12

By-Stander Intervention (Mandatory Attendance): This 1.75

hour interactive course delves into the concepts of how we as a

society intervene in discriminatory situations. Most problems begin

in group settings where we are less likely to intervene. Friends are

usually in a better position to do something. You will be in a

situation in which you can help in the future, so it will be important

to learn safe, acceptable methods of intervene. We all have a responsibility to look out for one

another.

As bystanders, we all have a choice: do nothing, do something to prevent or stop a situation from

worsening, or do something to make the situation worse. We are all called, as American citizens

and public employees, to do something to prevent or stop a situation from worsening. Bystander

intervention training discusses available resources and how to effectively intervene in situations

involving a variety of discriminatory situations.

By-Stander Intervention: Course Calendar

Monday, July 16, 2018 @ 10:15 a.m. – 12:00 p.m. Palo Verde Room

Monday, August 13, 2018 @ 10:15 a.m. – 12:00 p.m. Palo Verde Room

Monday, September 10, 2018 @ 10:15 a.m. – 12:00 p.m. Palo Verde Room

Monday, October 8, 2018 @ 10:15 a.m. – 12:00 p.m. Palo Verde Room

Monday, November 5, 2018 @.10:15 a.m. – 12:00 p.m. Palo Verde Room

Monday, December 3, 2018 @ 10:15 a.m. – 12:00 p.m. Palo Verde Room

Bystander Intervention Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-bystander Respect in the Workplace (Mandatory Attendance): This 1-hour

core competency course offers a unique approach to harassment

prevention training focusing on appropriate positive behaviors as the

cornerstone of the respectful workplace. Exploring the “do’s” rather

than the “don’ts” that have made traditional statutory focused

harassment prevention training so repetitive, this short insightful presentation is designed to foster

self-reflection as well as inspiration to help modify our workplace behavior.

Respect In The Workplace: Course Calendar

Monday, July 16, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Monday, August 13, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Monday, September 10, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Monday, October 8, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Monday, November 5, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Monday, December 3, 2018 @ 1:00 p.m. – 2:00 p.m. Palo Verde Room

Respect in the Workplace Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-respect

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-bystander

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-respect



Page 11 of 12

Cyber Security (Mandatory Attendance): This 1.5 hour

course reveals how Cyber Security affects all of us in some

way. Learning about what the bad folks are doing and how

to identify it, and better protect yourself against these

threats. You will learn that things may not always be as they

seem in our world and adding an appropriate amount of skepticism both in your digital as well as

your physical life can go a long way to the protection of yourself and your family and friends.

Cyber Security: Course Calendar







Cyber Security Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-cyber Emergency Response - Active Shooter (Mandatory Attendance): This 45-minute course

is designed to teach proactive survival strategies in violent intruder or active shooter situations

to Pinal County employees. This course

provides training that will bridge the gap

between the time a violent event begins and

law enforcement arrives. You will become

knowledgeable in statistics and information

about active shooter situations and why

training is effective.

Emergency Response – Active Shooter: Course Calendar







Emergency Response - Active Shooter Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-emergency

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-cyber

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-emergency



Page 12 of 12

OSHA/Workplace Safety (Mandatory Attendance): This 1-hour

course introduces the employee to workplace occupational health

and safety. The attendee will learn safe work practices as well as

how to identify and prevent or correct problems associated with

occupational safety and health in the workplace. This course also discusses the role of OSHA in

the workplace pertaining to the responsibilities of employees, managers, and supervisors.

OSHA/Workplace Safety: Course Calendar







OSHA/Workplace Safety Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-oshaworkplace

Online Core Competency Courses ***Required attendance for all initial probationary employees. All Core Competency

Courses must be completed before the end of the probationary period.***

Note: These classes are open to all Pinal County Employees and Supervisors including

Non-Probationary Employees.

National Incident Management System (NIMS) – This self-guided online course provides a

description of the standardized approach to incident management developed by the United States

Department of Homeland Security.

NIMS Online: Course Calendar

Wednesday, August 1–3, 2018 Safe Personnel

Monday October 1-3, 2018 Safe Personnel

Monday December 3-5, 2018 Safe Personnel

NIMS Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-national Customer Service for Public Sector Employees: This self-guided online course is designed for

those that work in government agencies and routinely interact with internal and external

customers. This course covers all aspects of professional communication, and customer service

for working with the public, co-workers and elected officials.

Customer Service Online: Course Calendar

Wednesday, August 1–3, 2018 Safe Personnel

Monday October 1-3, 2018 Safe Personnel

Monday December 3-5, 2018 Safe Personnel

Customer Service Enrollment Link:

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-customer

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-oshaworkplace

www.SignUpGenius.com/go/60B0A49AAAB22A2FE3-national

pinal county human resources skill-building... · pinal county human resources fy2018-2019 training...

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