pindaro demertzoglou lally school of m&t b2c and b2b

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Pindaro Demertzoglou Lally School of M&T B2C and B2B

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Page 1: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Pindaro DemertzoglouLally School of M&T

B2C and B2B

Page 2: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Topics

HTML – XHTML markup languages.CSS – Cascading Style Sheets.Scripting Languages.Java Applets – ActiveX controls.XML Extensible Markup Language.Active Server Pages.B2C – Business to Consumer e-commerce.B2B – Business to Business e-commerce.

Page 3: Pindaro Demertzoglou Lally School of M&T B2C and B2B

HTML - XHTMLUsed to present text and images on web

pages.Uses tags to present information.Processed by the browser on the client.Provides static content.List of HTML tags:

http://werbach.com/barebones/barebones.html

XHTML is the follow-up version to HTML 4W3C called it XHTML instead of HTML 5Includes all of HTML 4 tags, but it can be

extended by the addition of customized tags

Page 4: Pindaro Demertzoglou Lally School of M&T B2C and B2B

How the server client communication works

Page 5: Pindaro Demertzoglou Lally School of M&T B2C and B2B

CSSCSS provides uniform formatting for the

entirety of the web site or applicationIt allows for easy updates of color schemes,

font sizes, background colors, element sizes with just one change.

Internal – placed near the beginning of html document (<style> tag within <head> section)

External style sheet – contains formatting specifications for a group of Web pages; a separate file contains the styles

Page 6: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Scripting LanguagesVBScript from Microsoft, JavaScript from

NetscapeNot to be confused with Java from Sun

MicrosystemsAllow us to work with variables and data on web

pages.We can validate form input, communicate to the

user.Processed on the client by the browser, no need

for a web server.Extend the functionality of HTML.They are interpreted languages.

Page 7: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Scripting Languages

Language Resource

JavaScript Netscape

VBScript Microsoft

Perl http://www.perl.org/about.html

Python http://www.python.org/

Page 8: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Java Applets – ActiveX ControlsCompiled software packagesEnhance browser’s functionalityActiveX download to local machine

permanentlyJava applets run from the server

The source code for java files has the .java extension

When compiled the extension becomes .classThey are referenced in the HTML page using the

<applet> or <object> tags Java classes run using the Java Virtual Machine

(JVM)

Page 9: Pindaro Demertzoglou Lally School of M&T B2C and B2B

XML XML is a markup language like HTML. That is, it uses

tags (eg. <P>) and we can assign attributes or properties to tags

In XML we can define our own tags unlike it is the case in HTML where the tags are predefined for us.

Using XML we can have presentation of data, description of data, and containment of data in the same page. That is we might want to define the tag <price>123</price> in which case we know that 123 is the price because it is describes as such.

It is important to know that XML is not a replacement for HTML. Actually, XML is used for description and containment of data while HTML to present the data and the whole document.

Page 10: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Server-Side Processing TechnologiesActive Server Pages (ASP) – Java Server Pages

(JSP)Processing occurs on the serverCode remains on the server. Only html goes

back to the client browser.Dynamic Content.Customized content.Can use objects/components.Browser independent.Server Side Languages: asp, asp.net, php, jsp.

Page 11: Pindaro Demertzoglou Lally School of M&T B2C and B2B

B2C Key ConceptsWhat is it? Selling to end customers over

the InternetRelatively simple online transactionsRelatively large number of transactions –

High Sales volumeLow Negotiation - Low IntegrationChannel cannibalization to pay attention to.

Page 12: Pindaro Demertzoglou Lally School of M&T B2C and B2B

B2C ModelsRetailing web sitesAdvertising supported web sitesSubscription supported web sitesAffiliate Marketing

Page 13: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Web HostingWhat is web hostingHow do I find a web hosting solutionDomain Names:

http://sbs.smallbusiness.yahoo.com/domains/

Hosting:http://www.webhost4life.com

Page 14: Pindaro Demertzoglou Lally School of M&T B2C and B2B

ExamplesNo need for web hosting!!

Adam Morgan used to sell pool tables out of a Los Angeles retail store. As a test, he decided to auction one off on eBay. When it sold, he posted a second table, and the pattern continued. Today, his retail store is closed and he sells exclusively on eBay. Adam expects his eBay sales to hit $500,000.

Tiffany Tanaka, 24.  Operating under the eBay seller name weselthings4u and the website wesellthings4u.com, Tiffany owns an eBay drop off store that sells things on consignment.  Her primary customers are those who understand the power of eBay to sell products, but don't have the resources or desire to sell the things themselves.  Tiffany's business makes her and her customers money.  With sales of over 2.7 million dollars, Ms. Tanaka is poised to be one of eBay’s greatest success stories.

Page 15: Pindaro Demertzoglou Lally School of M&T B2C and B2B

ExamplesMarat was a Rutgers University student who got

into eBay through his own desire to purchase cheap electronics.  By discovering a cheap resource in overseas refurbished disk drives, Marat started making a profit by adding value to the disk drives with new covers.  Today, he makes between 50 and 80 sales per day and averages over $4,000 in sales.  By further negotiating volume shipping discounts, he has further increased his profits and is able to offer free shipping.  He sells under the eBay power seller name, narro. 

Page 16: Pindaro Demertzoglou Lally School of M&T B2C and B2B

B2B Key pointsB2B occurs in two ways

Inter-companyOnline Marketplaces

High NegotiationHigh IntegrationThere is no ready-made software unless

you participate in a collaborative effort.There is no timing involved since there is

flexibility on what goes B2B and when.There is hesitation since it involves

exchange of confidential data

Page 17: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Two standards: EDI, XML

Page 18: Pindaro Demertzoglou Lally School of M&T B2C and B2B

EDI vs. XML Messages

EDI Sample Purchase Order

Page 19: Pindaro Demertzoglou Lally School of M&T B2C and B2B

EDI vs. XML Messages

EDI Message

Sample XML Purchase Order

Page 20: Pindaro Demertzoglou Lally School of M&T B2C and B2B

Online MarketplacesAccess to Industry NewsAccess to Industry DirectoriesAccess to Industry CatalogsAccess to AuctionsAccess to Reverse AuctionsAccess to Aggregate Auctions

Idea: An online marketplace for used auto parts

The Capterra Storyhttp://www.ecommercetimes.com/story/60242.html?welcome=1203628535