pine street inn: everybody has a story

Pine Street’s Impact

1,600 individuals daily/9,000 individuals annually

Pine Street Inn Headquarters, 444 Harrison Ave., Boston, MA

Permanent Supportive Housing

Emergency Shelter

Street Outreach

Job Training & Placement

Recovery Program

Veterans’ Program

Jamaica Plain

BOST O N

H ARBO R

Downtown BostonBack Bay

South Boston

Long Island

DorchesterRoxbury

Brookline

Allston/Brighton

South End

Fenway

East Boston

4 4 4 H A R R I SON AV E N U E B OS TON , M A 02 1 1 8 617. 8 92 .9170 W W W. PI N E S T R E E T I N N .ORG

Everybody has a

P I N E S T R E E T I N N

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Then

Today

Pine Street Inn recently converted this former convent in Dorchester to a new home for 31 men and women. Today, Pine Street Inn has 37 permanent supportive housing locations and over 850 tenants in Boston and Brookline.

O U R S T O R Y“Focused on Ending Homelessness”

Pine Street Inn has transformed from offering a bed and a meal to a full range of services to help men and women rebuild their lives.

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Kel Kelly has an unwavering belief that kindness is the key to

happiness. For the past three years, this CEO of an innovative public relations and social media agency and mother of four has volunteered in the dining room at Pine Street, serving meals and touching lives. The experience has been profound, giving her “an infusion of positive energy” that generates a degree of happiness she describes as “euphoric.”

Kel’s connection to Pine Street comes from a very personal place. The father of her children passed away a few years ago due to addiction-related issues. She often thinks of him when she is volunteering. “I wasn’t able to save my kids’ Dad and I can’t save those who are at Pine Street,” she remarks sadly. But she is lifted to know that she can off er other invaluable gifts.

While serving meals, she makes it a priority to engage in conversation with each guest she serves. Kel, aware that many in society are unable to make direct eye contact with those who are homeless, wants to communicate a clear message when she is at Pine Street.

Last year Kel served Christmas dinner at Pine Street. “I was so happy to be there,” she says. Kel and the other caring volunteers understood that the holidays

can accentuate loneliness and responded generously by incorporating a visit to Pine Street in their own family celebrations.

That Christmas dinner was further memorable for Kel. She brought her entire family and they volunteered together. She was touched when the overwhelming response from her children was a sense of gratitude for the opportunity to spend time at Pine Street. One described the event as “the best night I ever had.” To Kel, whose top parenting priority is to raise compassionate kids, this was an affi rmation of what she already knows: “Volunteering is good for the soul!”

K E L“Volunteering is Good for the Soul”

“ I want the guests to know that I truly see them and they do matter.”

Pine Street Inn’s story begins in 1969 on Pine Street in Boston’s Chinatown, off ering approximately

200 men suff ering from alcoholism a safe alternative to the streets of Boston.

The organization has evolved and transformed over the years. In 1980, Pine Street moved its headquarters from Chinatown to the iconic “tower” building on Harrison Avenue in the South End, where it began off ering shelter and services to women as well.

In 1984, Pine Street Inn opened its fi rst permanent residence for 26 individuals, recognizing that homeless men and women could gain stability and live productive, fulfi lling lives.

With the benefi t of staff who help connect tenants with community resources like healthcare, job training and volunteer opportunities, Pine Street now provides housing to over 850 men and women in 37 locations throughout Boston and Brookline.

Today, Pine Street Inn works with over 1,600 men and women daily, providing a comprehensive range of programs and services, including

housing, shelter, outreach, and job training and placement.

We are pleased to report that we have tipped the balance, now off ering more housing beds than shelter beds each night.


After being homeless for four years, Derry now has a place to call home.


We all have a story—how and where we grew

up…what we want to accomplish in our lives…

our successes and failures…our hopes and dreams.

Our GUESTS each have a story of events that

happened in their lives that led them to Pine Street. Our

TENANTS have a story of their journey back from

homelessness to housing. Our STAFF have a story of

why they were drawn to this work. Our DONORS

and VOLUNTEERS have a story of why they

provide fi nancial support or give their time to Pine Street,

year after year. Even PINE STREET INN as an organization has a story of how it has evolved and

changed over the years to meet the needs of homeless men

and women in Boston. Yes, everybody has a story.

Everybody has a

a heart” for Pine Street Inn. The fi rst year, Charlie raised $5,000. In 2014, raffl e tickets sold at restaurants raised almost $150,000!

Through the years, Charlie Doe also helped Pine Street expand its kitchen and start the food services training program that now prepares 100 graduates annually for work in the food industry. Charlie and his wife Shirley extended their generosity and vision to Pine Street’s housing program, when the family gave a gift to purchase a property on Parker Hill Avenue in Boston’s Mission Hill. The Doe Family’s long connection to Pine Street was honored with its naming as “Doe House” during the dedication in 2008.

Charlie Doe died in 2006, and Shirley passed away in 2007, but their spirit of generosity lives on. In honor of their philanthropic legacy, the Shirley B. and Charles F. Doe Family Foundation was established “to improve the lives of individuals and families in need in the Greater New England area.” Their six children—Amy, Barb, Bill, Chad, Dana and Deborah— and many grandchildren carry on their tradition of giving back by volunteering at Pine Street, and supporting its work through the Doe Family Foundation, which made a leadership gift to Pine Street’s recently completed housing campaign.

“ It is wonderful to be able tobring the younger generationto volunteer at Pine Street and show them the organizationthat was so important to their grandparents,” says Amy Doe Noordzij. “Peeling carrots for dinner, decorating cookiesfor the Women’s Inn, making sandwiches for the Outreach Van or wrapping presents duringthe holiday season—all these experiences strengthen our family’s relationship with Pine Street. Giving our time and fi nancial support are meaningful reminders of our parents’ legacy.”

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“ It is wonderful to be able tobring the younger generationto volunteer at Pine Street and show them the organizationthat was so important to their grandparents,” says Amy DoeNoordzij. “Peeling carrots for dinner, decorating cookiesfor the Women’s Inn, making sandwiches for the Outreach Van or wrapping presents duringthe holiday season—all these experiences strengthen our family’s relationship with Pine Street. Giving our time and fi nancial support are meaningful reminders of our parents’ legacy.”


The Doe Family has practiced philanthropy for generations. During the

Depression, Charlie Doe’s mother would give him coins to distribute to men and women who looked like they were in need on the streets of Boston.

That spirit of giving continued when Charlie founded the Ninety Nine Restaurants. From off ering a few homeless men free meals and a place to sleep in the back of his restaurant, he became one of Pine Street Inn’s most generous benefactors—both individual and corporate—providing the organization with nearly

$5 million in funds and food as well as invaluable volunteer hours for more than 30 years. When asked what had inspired these acts of kindness, he told people that an old friend, an alcoholic, had died alone on the streets.

Charlie Doe fi rst supported Pine Street in 1980. He often turned up in the lobby, sitting with the guests and off ering them words of encouragement. He brought food and staff from his restaurant to serve guests once a month, and he sold heart-shaped raffl e tickets around Valentine’s Day, encouraging customers to “have

D O E F A M I L Y“Giving Across Generations”

Several generations of the Doe Family, along with Mayor Thomas Menino, cut the ribbon to open Doe House.

A M A N D A“Tough Times and Big Dreams”

A t just 25 years old, Amanda already has lived more life than most

people experience in a lifetime. “There were many times when I didn’t know where I would be living from one week to the next,” she says. Amanda fi rst became homeless in 2007 when she was 18 and her mother divorced Amanda’s alcoholic and emotionally abusive stepfather.

At various times, Amanda has lived with an aunt, her father, and a variety of other relatives, all while working and trying to further her education. She had started college around the time of the 2007 divorce, but her fi nancial aid fell through, and she had to withdraw from school.

Earlier this year Amanda enrolled at Roxbury Community College, trying to make a fresh start. Although she worked hard, her unstable living situation made it almost impossible to succeed.

How could anyone juggle sleeping on a diff erent couch each week, living out of a suitcase, and attending classes? “I started missing classes and even missed some fi nals,” she says. Recognizing her potential, Amanda’s professors tracked her down and helped her complete the semester, but it wasn’t easy.

Now Amanda maintains a 3.0 average at school while working 40 hours a week at a CVS. This semester, she’s taking English, general science, pre-calculus and introductory statistics. Her goal is to be a middle school special education math teacher because middle school is an important turning point: “If you have a bad teacher at this age, you’re turned off from school.”

Amanda is on a waiting list for housing, hoping to have a place of her own very soon. “Most of all, I am grateful for the support that Pine Street has provided me.” The staff have helped her connect to resources, fi ll out housing applications, and perhaps most important—stay strong.

“ I wanted to gain some stability and focus on school, so I came to Pine Street Inn in January 2014.” At Pine Street she found the support of other women who help each other stay on track and move toward their goals.


R O G E R“The ‘Mayor’ of Pine Street Inn”

Walking around Pine Street Inn with Roger is like walking with

a mayor of a small city. An evening-shift housekeeper who has worked at Pine Street for six years, Roger knows everyone.

“Hey—how ya doin’?” he calls out to a couple of guests who wave to him as he walks through the lobby of the Men’s Inn. He gets on the elevator and greets a colleague he hasn’t seen in a while; she works on the housekeeping day shift. Passing by administrative offi ces on the second fl oor, Roger pops his head in an open door to say hello.

Born and brought up in Boston, Roger worked for the Boston Housing Authority for six years on the maintenance crew, a job that had him in and out of all the city’s housing complexes.

“I know some of these guys,” he says, gesturing toward the shelter lobby. “They’re here for a reason: they’re down on their luck. I try to give them respect and a smile.”

Roger explains that Pine Street Inn is an especially affi rming place for him to work. “I used to drink when I was younger. I’ve been sober for 13 years now. Working here, seeing these guys every day—seeing what my life could have become—that helps keep me clean and sober.”

When he’s around Boston visiting family, he occasionally runs intosomeone he knows who is in need. “I tell them to come to Pine Street. When they say, ‘Nah, that’s just a shelter,’ I tell them it’s much more than a shelter.”

And if people are reluctant, Roger tells them—in true mayoral fashion: “Go on down to Pine Street. Tell them I sent you.”

“ We’re like one big family,” he says. “I’m so happy to come to work every day.”

There was a time in Frank’s life when he had a job, a car, and a place to live. But

until the last few years, alcohol and undiagnosed mental illness were also part of his life. Even after a good stretch of two or three years, Frank’s illnesses would cause him to eventually lose his job and end up back on the streets.

That’s what happened in late 2009. He had been working, selling The Boston Globe and Boston Herald, when newspaper sales began to drop off . Frank wasn’t able to pay his bills and started drinking again.

After spending a few nights on the street, which he calls “very scary,” he met up with Pine Street’s Outreach van on Boston Common. Outreach workers spoke with Frank and encouraged him to come to Pine Street Inn to receive the support he needed to get back on his feet.

As Frank recalls, that was the turning point. “They connected me with a case manager, Stephanie Brown. She arranged for me to get medical and mental health care. That’s when I was diagnosed and was able to get on medication,” he explains.

With Stephanie’s support and his medication, Frank was fi nally able to become stable and stay sober. He’s been that way since the summer of 2010. “Once Stephanie could see I was committed to my sobriety, she talked to me about housing,” he says.

In 2012, Frank moved in to one of Pine Street’s permanent residences in Jamaica Plain. “I live on the third fl oor with fi ve other guys. We share a common room and take turns cooking. I love to cook.”

F R A N K“Getting Back on His Feet”

“ Living here has been a godsend. Every day, I get on my knees and say ‘thank you’ for having a place to live. I’m so grateful to Stephanie and to Habiba, my house manager. I don’t know where I’d be without them and Pine Street.”


The Doe Family has practiced philanthropy for generations. During the

Depression, Charlie Doe’s mother would give him coins to distribute to men and women who looked like they were in need on the streets of Boston.

That spirit of giving continued when Charlie founded the Ninety Nine Restaurants. From off ering a few homeless men free meals and a place to sleep in the back of his restaurant, he became one of Pine Street Inn’s most generous benefactors—both individual and corporate—providing the organization with nearly

$5 million in funds and food as well as invaluable volunteer hours for more than 30 years. When asked what had inspired these acts of kindness, he told people that an old friend, an alcoholic, had died alone on the streets.

Charlie Doe fi rst supported Pine Street in 1980. He often turned up in the lobby, sitting with the guests and off ering them words of encouragement. He brought food and staff from his restaurant to serve guests once a month, and he sold heart-shaped raffl e tickets around Valentine’s Day, encouraging customers to “have

D O E F A M I L Y“Giving Across Generations”

Several generations of the Doe Family, along with Mayor Thomas Menino, cut the ribbon to open Doe House.

A M A N D A“Tough Times and Big Dreams”

A t just 25 years old, Amanda already has lived more life than most

people experience in a lifetime. “There were many times when I didn’t know where I would be living from one week to the next,” she says. Amanda fi rst became homeless in 2007 when she was 18 and her mother divorced Amanda’s alcoholic and emotionally abusive stepfather.

At various times, Amanda has lived with an aunt, her father, and a variety of other relatives, all while working and trying to further her education. She had started college around the time of the 2007 divorce, but her fi nancial aid fell through, and she had to withdraw from school.

Earlier this year Amanda enrolled at Roxbury Community College, trying to make a fresh start. Although she worked hard, her unstable living situation made it almost impossible to succeed.

How could anyone juggle sleeping on a diff erent couch each week, living out of a suitcase, and attending classes? “I started missing classes and even missed some fi nals,” she says. Recognizing her potential, Amanda’s professors tracked her down and helped her complete the semester, but it wasn’t easy.

Now Amanda maintains a 3.0 average at school while working 40 hours a week at a CVS. This semester, she’s taking English, general science, pre-calculus and introductory statistics. Her goal is to be a middle school special education math teacher because middle school is an important turning point: “If you have a bad teacher at this age, you’re turned off from school.”

Amanda is on a waiting list for housing, hoping to have a place of her own very soon. “Most of all, I am grateful for the support that Pine Street has provided me.” The staff have helped her connect to resources, fi ll out housing applications, and perhaps most important—stay strong.

“ I wanted to gain some stability and focus on school, so I came to Pine Street Inn in January 2014.” At Pine Street she found the support of other women who help each other stay on track and move toward their goals.


We all have a story—how and where we grew

up…what we want to accomplish in our lives…

our successes and failures…our hopes and dreams.

Our GUESTS each have a story of events that

happened in their lives that led them to Pine Street. Our

TENANTS have a story of their journey back from

homelessness to housing. Our STAFF have a story of

why they were drawn to this work. Our DONORS

and VOLUNTEERS have a story of why they

provide fi nancial support or give their time to Pine Street,

year after year. Even PINE STREET INN as an organization has a story of how it has evolved and

changed over the years to meet the needs of homeless men

and women in Boston. Yes, everybody has a story.

Everybody has a

a heart” for Pine Street Inn. The fi rst year, Charlie raised $5,000. In 2014, raffl e tickets sold at restaurants raised almost $150,000!

Through the years, Charlie Doe also helped Pine Street expand its kitchen and start the food services training program that now prepares 100 graduates annually for work in the food industry. Charlie and his wife Shirley extended their generosity and vision to Pine Street’s housing program, when the family gave a gift to purchase a property on Parker Hill Avenue in Boston’s Mission Hill. The Doe Family’s long connection to Pine Street was honored with its naming as “Doe House” during the dedication in 2008.

Charlie Doe died in 2006, and Shirley passed away in 2007, but their spirit of generosity lives on. In honor of their philanthropic legacy, the Shirley B. and Charles F. Doe Family Foundation was established “to improve the lives of individuals and families in need in the Greater New England area.” Their six children—Amy, Barb, Bill, Chad, Dana and Deborah— and many grandchildren carry on their tradition of giving back by volunteering at Pine Street, and supporting its work through the Doe Family Foundation, which made a leadership gift to Pine Street’s recently completed housing campaign.

“ It is wonderful to be able tobring the younger generationto volunteer at Pine Street and show them the organizationthat was so important to their grandparents,” says Amy Doe Noordzij. “Peeling carrots for dinner, decorating cookiesfor the Women’s Inn, making sandwiches for the Outreach Van or wrapping presents duringthe holiday season—all these experiences strengthen our family’s relationship with Pine Street. Giving our time and fi nancial support are meaningful reminders of our parents’ legacy.”

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“ It is wonderful to be able tobring the younger generationto volunteer at Pine Street and show them the organizationthat was so important to their grandparents,” says Amy DoeNoordzij. “Peeling carrots for dinner, decorating cookiesfor the Women’s Inn, making sandwiches for the Outreach Van or wrapping presents duringthe holiday season—all these experiences strengthen our family’s relationship with Pine Street. Giving our time and fi nancial support are meaningful reminders of our parents’ legacy.”


Kel Kelly has an unwavering belief that kindness is the key to

happiness. For the past three years, this CEO of an innovative public relations and social media agency and mother of four has volunteered in the dining room at Pine Street, serving meals and touching lives. The experience has been profound, giving her “an infusion of positive energy” that generates a degree of happiness she describes as “euphoric.”

Kel’s connection to Pine Street comes from a very personal place. The father of her children passed away a few years ago due to addiction-related issues. She often thinks of him when she is volunteering. “I wasn’t able to save my kids’ Dad and I can’t save those who are at Pine Street,” she remarks sadly. But she is lifted to know that she can off er other invaluable gifts.

While serving meals, she makes it a priority to engage in conversation with each guest she serves. Kel, aware that many in society are unable to make direct eye contact with those who are homeless, wants to communicate a clear message when she is at Pine Street.

Last year Kel served Christmas dinner at Pine Street. “I was so happy to be there,” she says. Kel and the other caring volunteers understood that the holidays

can accentuate loneliness and responded generously by incorporating a visit to Pine Street in their own family celebrations.

That Christmas dinner was further memorable for Kel. She brought her entire family and they volunteered together. She was touched when the overwhelming response from her children was a sense of gratitude for the opportunity to spend time at Pine Street. One described the event as “the best night I ever had.” To Kel, whose top parenting priority is to raise compassionate kids, this was an affi rmation of what she already knows: “Volunteering is good for the soul!”

K E L“Volunteering is Good for the Soul”

“ I want the guests to know that I truly see them and they do matter.”

Pine Street Inn’s story begins in 1969 on Pine Street in Boston’s Chinatown, off ering approximately

200 men suff ering from alcoholism a safe alternative to the streets of Boston.

The organization has evolved and transformed over the years. In 1980, Pine Street moved its headquarters from Chinatown to the iconic “tower” building on Harrison Avenue in the South End, where it began off ering shelter and services to women as well.

In 1984, Pine Street Inn opened its fi rst permanent residence for 26 individuals, recognizing that homeless men and women could gain stability and live productive, fulfi lling lives.

With the benefi t of staff who help connect tenants with community resources like healthcare, job training and volunteer opportunities, Pine Street now provides housing to over 850 men and women in 37 locations throughout Boston and Brookline.

Today, Pine Street Inn works with over 1,600 men and women daily, providing a comprehensive range of programs and services, including

housing, shelter, outreach, and job training and placement.

We are pleased to report that we have tipped the balance, now off ering more housing beds than shelter beds each night.


After being homeless for four years, Derry now has a place to call home.


Then

Today

Pine Street Inn recently converted this former convent in Dorchester to a new home for 31 men and women. Today, Pine Street Inn has 37 permanent supportive housing locations and over 850 tenants in Boston and Brookline.

C H A R L I E “Homelessness Can Happen to Anyone”

Charlie was college-educated and worked as an electrical engineer for major

corporations, including Intel and IBM. He owned a home. He had a wife and a son.

Like many people, he was a victim of the economic downturn and lost his job. Charlie looked for jobs and got by on unemployment for a while, but as time went on, his life spiraled downward.

He became extremely depressed—even suicidal—and turned to alcohol and other substances to cope.

Next, his wife divorced him and he became estranged from his son. Then homelessness followed.

First he was hospitalized for his mental health issues. Then he was referred to Pine Street Inn.

From that point, Charlie’s story changes for the better. “The staff at Pine Street have really been there for me. They are helping me put my life back together, piece by piece.”

Now, Charlie has gone back to school and is studying for a certifi cate in counseling; his goal is to work with at-risk youth.

He is also reconnecting with his teenaged son.

“ I know this is not my fi nal destination, but I am so grateful to have this home and a supportive community as a stop along the way.”

“ If you had told me fi ve years ago that I would become homeless, I would have never believed you,” says Charlie, a tenant in Pine Street’s new housing location in Dorchester.


Pine Street’s Impact

1,600 individuals daily/9,000 individuals annually

Pine Street Inn Headquarters, 444 Harrison Ave., Boston, MA

Permanent Supportive Housing

Emergency Shelter

Street Outreach

Job Training & Placement

Recovery Program

Veterans’ Program

Jamaica Plain

BOST O N

H ARBO R

Downtown BostonBack Bay

South Boston

Long Island

DorchesterRoxbury

Brookline

Allston/Brighton

South End

Fenway

East Boston

4 4 4 H A R R I SON AV E N U E B OS TON , M A 02 1 1 8 617. 8 92 .9170 W W W. PI N E S T R E E T I N N .ORG

Everybody has a

P I N E S T R E E T I N N


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