pinergy mobile help guide - mls pinadd an icon to your home screen a box will appear giving you...
TRANSCRIPT
PinergyMobileHELPGUIDE
MLSPINCustomerSupport800‐695‐3000
Monday–Friday8am–7:30pm,Saturday9am–5pm,Sunday9am–1pm
Revised:June24,2014
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
TableofContentsSign In ............................................................................................................................................................ 3
Add An Icon to Your Home Screen ............................................................................................................ 3
Home Page .................................................................................................................................................... 4
Home Page Menu Button ......................................................................................................................... 4
Home ..................................................................................................................................................... 4
Contact MLS PIN.................................................................................................................................... 4
Sign Out ................................................................................................................................................. 4
Property Search ............................................................................................................................................ 5
Search Navigation ..................................................................................................................................... 6
Search Menu Button ............................................................................................................................. 6
Back Button ........................................................................................................................................... 6
Clear Button .......................................................................................................................................... 6
Search Button ........................................................................................................................................ 6
Properties Nearby ..................................................................................................................................... 7
Basic Search Criteria .................................................................................................................................. 7
Advanced Search Criteria .......................................................................................................................... 8
For Sale Search .......................................................................................................................................... 9
For Rent Search ....................................................................................................................................... 10
New Listing Search .................................................................................................................................. 11
Recent Price Change Search ................................................................................................................... 12
Comparative Search ................................................................................................................................ 13
Open House Search ................................................................................................................................. 14
Broker Tour Search ................................................................................................................................. 15
MLS Number Search ................................................................................................................................ 16
Search Results ............................................................................................................................................. 17
Search Results – List View ....................................................................................................................... 17
Listing Result Navigation ......................................................................................................................... 17
Listing Result Menu Button ................................................................................................................. 17
Back ..................................................................................................................................................... 18
Sort ...................................................................................................................................................... 18
Map View ............................................................................................................................................ 18
Full Details ............................................................................................................................................... 18
Listing Details Menu ............................................................................................................................ 20
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Search Results — Map View ................................................................................................................... 22
Tax Rates ..................................................................................................................................................... 23
Agent/Office Roster Search ........................................................................................................................ 24
Agent Search Results ............................................................................................................................... 24
Detailed Agent Information ................................................................................................................ 25
Office Search Results .............................................................................................................................. 25
Detailed Office Information ................................................................................................................ 26
Public Records Search ................................................................................................................................. 26
Public Record Search Results .................................................................................................................. 27
Public Record Details .......................................................................................................................... 27
My Hot Sheets ............................................................................................................................................. 28
My Listings .................................................................................................................................................. 29
My Contacts ................................................................................................................................................ 30
Contact Details ........................................................................................................................................ 30
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Sign In To sign in to Pinergy Mobile, use the same Agent ID and Password you use for Pinergy.
Enter your Agent ID in the Agent ID field.
Type your Password in the Password field.
Check the Remember Me box if you want the
device to store your credentials for future use.
Click Sign In.
Add An Icon to Your Home Screen A box will appear giving you instructions on how to add the Pinergy Mobile icon to your mobile device’s
home screen. Once added, tapping the icon from the home screen will launch Pinergy Mobile.
To add the Pinergy Mobile icon to your iPhone desktop:
Tap the icon.
Tap Add to Home Screen .
Tap Add.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Home Page
Property Search – Search for listings within Pinergy.
Agent/Office Roster – Search for agents or offices within
Pinergy.
Public Records – Search for properties within the tax records.
Tax Rates – View available city/town tax rates.
My Hot Sheets – Access your hot sheets within Pinergy.
My Listings – View your Active and Under Agreement listings
within Pinergy.
My Contacts – Access your active Contacts within Pinergy.
Home Page Menu Button Tap the menu button at the top of the home page to Contact MLS PIN, to Sign
Out of Pinergy Mobile, or to stay at the home page.
HomeBy tapping Home you will remain on the home page.
ContactMLSPINThe Contact MLS PIN option allows you to email the Support
Department. Fill in the Subject of the email and type the message
you wish to send within the text box. The email signature you have
setup within Pinergy will be attached to the bottom of the message.
Once you are done filling out the information, tap Send Mail.
SignOutTapping Sign Out will log you out of the Pinergy Mobile site.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Property Search
For Sale – Search active listings for sale.
For Rent – Search active listings for rent.
Newly Listed – Search NEW listings.
Recent $ Change – Search PCG (price changed) listings.
Comp Search – Search off‐market listings.
Open House – Search listings for scheduled open houses.
Broker Tours – Search listings for scheduled broker tours.
MLS Number – Search using a listing’s MLS number.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Search Navigation
Each search page will have the same navigation bar at the top allowing you to navigate to specific places
within Pinergy Mobile as well as perform certain search functions.
SearchMenuButtonTap Menu in the upper left corner to quickly navigate to other parts of the site by tapping one of the
menu options.
Home – Navigates to the Home page.
Property Search – Navigates to the main Property Search page.
Agent/Office Roster – Navigates to the main Agent/Office Roster
search page.
Public Records – Navigates to the Public Records search page.
Tax Rates – Navigates to the Tax Rates page.
My Hot Sheets – Navigates to your Hot Sheets.
My Contacts – Navigates to your active Contacts.
My Listings – Navigates to your Active and Under Agreement listings.
Contact MLS PIN – Allows you to send an email to MLS PIN Support.
Sign Out – Logs you out of the MLS PIN mobile website.
BackButtonTap Back to view the previous screen you were viewing.
ClearButtonTap Clear to remove all of the search criteria you have entered for a search.
SearchButtonTap Search to perform a search based on the criteria that have been entered.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Properties Nearby Pinergy Mobile allows location‐based searching with your mobile device (as long as you have location
services enabled).
With the Properties Nearby feature set to On, you can
perform a radius search for listings. The device will be
able to identify where you are, and you can select
between .5 miles and 10 miles from the Radius
dropdown menu. You also can add additional search
criteria to the search.
Basic Search Criteria City – Search in a specific town or city. You may type part of
a city name.
Area – Search in a specific area within a town or city. You
also must include a city (you may type part of a city name)
or zip.
Zip – Search in a specific zip code.
State – Search by State using the dropdown menu. You also
must include a city (you may type part of a city name) or zip.
Street #, Street Name, Unit # – Search by street address.
You also must include a city (you may type part of a city
name) or zip.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Advanced Search Criteria Property Type – Allows you to select the property type
from a list of set types based on the type of search.
Type of Property – Allows you to select the type of
property based on the type of search.
Advanced Criteria – Allows you to filter by a set of
advanced search criteria based on your search type.
Price Range – Allows you to filter by a high price and low
price selected from dropdown menus.
Beds, Baths, Liv. SqFt – Allows you to filter by the
minimum number of bedrooms, bathrooms, and living
area (in square feet).
Exclude CTG Status – Selecting the checkbox will exclude
all listings with a CTG (contingent) status from your
search results.
Exclude ShrtSale/LndrOwn – Selecting the checkbox will
exclude all listings that are flagged as short sales or
lender‐owned properties from your search results.
Open Houses Only – Selecting the checkbox will display
only listings with scheduled open houses.
Broker Tour Only – Selecting the checkbox will display only listings with scheduled broker tours.
OH/BT Timeframe – Allows you to select a timeframe for scheduled open houses and broker tours when
filtering by them.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
For Sale Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
For Rent Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
New Listing Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Recent Price Change Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Comparative Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Open House Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Broker Tour Search
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
MLS Number Search Search by MLS # allows you to enter a listing’s MLS number to search for it. Enter a listing’s MLS number
into the field then click search to search for that listing.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Search Results Search Results – List View
Once you have performed a property search, the results
will appear in a list view. You can see the number of
results from your search in the orange bar along the top.
From here, you can look through the list and view listing
details.
Tap a listing to display the complete listing details for
that listing.
Listing Result Navigation Each listing page will have the same navigation bar at the top allowing you to navigate to specific places
within Pinergy Mobile as well as perform certain functions.
ListingResultMenuButtonTap Menu in the upper left corner to quickly navigate to other parts of the site by tapping one of the
menu options.
Home – Navigates to the home page.
Property Search – Navigates to the main Property Search page.
Agent/Office Roster – Navigates to the main Agent/Office Roster search
page.
Public Records – Navigates to the Public Records search page.
Tax Rates – Navigates to the Tax Rates page.
My Hot Sheets – Navigates to your Hot Sheets.
My Contacts – Navigates to your active Contacts.
My Listings – Navigates to your Active and Under Agreement listings.
Contact MLS PIN – Allows you to send an email to MLS PIN Support.
Sign Out – Logs you out of the MLS PIN mobile website.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
BackTap Back to go to the previous page you were viewing.
SortTap Sort and select one of the options available to sort the search results. You
can sort by List Price, Status, Town/Area, Property Type, Bedrooms,
Bathrooms, SqFt, or Open House/Tour.
MapViewTap Map View to view the search results plotted on a map.
Full Details
The listing details will show all of the listing information that
is in Pinergy.
The MLS # and price can be found in the orange bar. Some
basic property information can be found at the top of the
display. The property status, number of bedrooms and
bathrooms, square footage, and days on market can be
found just below the orange bar.
The numbers of listing photos will appear on the photo, e.g.,
1/20, as shown in the example to the left. You can swipe
through the photos or use the orange arrows to navigate
through them.
The property address can be found below the photo.
The listing’s Remarks and any additional listing information
can be viewed by scrolling down the page.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Tap any of the additional sections to expand or collapse that
section.
Tap List Agent/Office Information to view the agent and
office information for the listing you are viewing. You can
contact the list agent directly from the listing by tapping one
of the phone numbers to call the agent or by tapping the
envelope icon to email the agent. Tapping the web icon will
take you to the agent’s webpage.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
ListingDetailsMenuAt the bottom of each detailed listing report, you will have a menu that allows you to map the property,
email the listing agent, view the photo gallery, and share the listing with someone else.
Map – Tap Map to show the listing plotted on the map. You have the
ability to zoom in and out with the map as well as the ability to
change the map type to view satellite images of the property.
AskAgent – Tap Ask Agent to email a message directly to the
listing agent. Check the box to CC email to yourself to receive
a copy of the email sent. All emails you send will include the
email signature you have set up within Pinergy. The subject
of the email will default to the address of the property, but it
can be changed.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Gallery – Tap Gallery to bring up the gallery of photos for the listing you are viewing. You can scroll through them and tap a
photo to view a larger version of the photo.
Share – Tap Share to send a copy of the listing to someone else.
Select the type of listing report to be sent and any additional
information to be included. Check the box to CC email to yourself
to receive a copy of the email sent.
You may type an email address into the “To:” field.
If you tap the Contact icon, your active Contacts will appear and
you can select from the list who you would like to receive
the email.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Search Results — Map View Search results may be viewed on a map. When viewing search results plotted on the map, the number
of listings found will be displayed in the orange bar at the top. Each of the listings will be identified with
an icon that looks like a green balloons with a white house. These icons show where each property is
located.
Tap any of the icons to bring up the listing summary for
the property.
Tap the listing summary to bring up the detailed listing
information for the property.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Tax Rates The Tax Rates page allows you to select a state to view its tax
rate information. Tap the state to display that state’s town list.
The tax rates town list will display for each town the residential,
commercial, and industrial tax rates along with and the tax year.
This is the most recent information available.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Agent/Office Roster Search You can search for specific agents or offices and contact them directly from the search results.
Agent Search – Allows you to search using the agent’s
first name and last name. If you are unsure how to spell
the name, you can use part of the name. The Agent ID
field allows you search using a specific agent ID or partial
ID. You can use these fields separately or in combination.
Office Search – Allows you to search using the Office
name. If you are unsure of the complete name or spelling,
you can use a partial name. The Office ID field allows you
to search using a specific office ID or partial ID. These
fields can be use separately or in combination.
Additional Criteria – Allows you to restrict your search
for agents or offices to a specific location.
Any combination of fields can be used to search for
agents or offices.
Agent Search Results The Agent Search results will appear in a list that
includes the agent’s name with the office’s name and
location. The number of results will appear in the
orange bar at the top. Tapping a contact will display
detailed agent information.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
DetailedAgentInformationWhen viewing the agent’s information, you can tap the
agent’s phone number to call the agent directly from
the screen.
If the agent has current listings, you can tap the listings
section to view the listings.
Tap Email to send an email to the agent.
Tap the office name to view the office information.
Office Search Results The office search results will appear in a list that includes the office’s name, location, and phone
number. The number of office results will appear in the orange bar at the top.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
DetailedOfficeInformationWhen viewing the office information, you can tap the
phone number to call the office directly from the screen.
A list of all the office members will be displayed. You can
tap an agent’s name to view the agent’s details.
Public Records Search You can search for a properties in public records using property addresses and/or owners’ names.
City/Town – Allows you to search for properties in a
specific city or town.
State – Allows you to search for properties in one of the
states in the dropdown menu.
Zip – Allows you to search for properties in a specific zip
code.
Street #, Street Name, Unit Number – Allows you to
search for properties by street address. You can use any
combination of these fields.
First Name – Allows you to search for properties using the
owner’s first name. You may use a partial name if you are
unsure of the spelling. You must include a city or zip code
to search by name.
Last Name – Allows you to search for properties using the
owner’s last name. You may use a partial name if you are
unsure of the spelling. You must include a city or zip code
to search by name.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
Public Record Search Results Public record search results will appear in a list with the
number of matches displayed in the orange bar at the top.
You can scroll through the list of matches which includes the
property address, type of property, last sale date and price,
and owner information. Tap a property to view the detailed
information.
PublicRecordDetailsThe detailed public record displays the property address information in the orange bar at the top. The
most‐recent sale information, basic property details, and a map plotting the property location are also
at the top of the page.
Additional location and owner
information, property
information, square footage
details, sales history, mortgage
history, and assessment
information can be found by
tapping on the associated
heading to expand the section.
Tap the section heading again
to collapse the section.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
My Hot Sheets Hot sheets that have been set up in Pinergy will be available for you to run directly from Pinergy Mobile.
Tap any of your hot sheets to display the search results right on your mobile device. You then can view
the details for any of the listings.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
My Listings My Listings will show you all of your Active and Under
Agreement listings within Pinergy. Tap a specific property
type under the Active or UAG headings to view only those
listings.
To view all of your Active listings, tap My Active Listings.
To view all of your Under Agreement Listings tap My UAG
Listings.
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MLS PIN Customer Support 800‐695‐3000
Monday‐Friday 8 am to 7:30 pm, Saturday 9 am to 5 pm, Sunday 9 am to 1 pm
My Contacts My Contacts will allow you to view any active Contacts
you have set up within Pinergy. Tap a Contact’s name
to view that Contact’s details.
Contact Details The Contact Details displays phone number(s), email address(es),
VOW login information, etc.
You can tap a phone number to call the contact directly from your
mobile device. Tap an email address to email the contact directly
from your device.
You can tap a search name to view the listing matches associated
with that search.