pinki tours & travels

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Page 1: PINKI TOURS & TRAVELS

PINKI GROUP

• PINKI TOURS & TRAVELS (REGD.)• PINKI TOURS & TRAVELS LTD.• PINKI AIR SERVICES PVT. LTD.

Page 2: PINKI TOURS & TRAVELS

ABOUT M/S. PINKI TOURS & TRAVELS (REGD.) M/s Pinki Tours & Travels is a registered concern and functioning

under the auspicious guidance of Shri. D.P .Gupta that happen to a Businessman by an ancestral inheritance and stand as a sole Proprietor for the concern. M/s Pinki Tours & Travels (Regd.) with two other sister concerns under the name & Style of M/s Pinki Air Services Pvt. Ltd., and M/s Pinki Tours & Travels Ltd., registered under the Company’s Act 1956, are functioning/ providing services for the last 24years.

At the moment your above all concern are functioning from their Head Office situated at C- 3 Wazirpur Industrial Area, Delhi 110052, with a Branch office at Indore– 310, Indore Trade Centre Chottigwaltoli, Indore-452001 (Madhya Pradesh). With your kind support and faith in us we are happy to provide you a new corporate office at DSM-059 DLF Tower Shivaji Marg, near Moti Nagar Milan Cinema Delhi.

We are kind enough to assert that with your kind cooperation

and faith in us plus with our vast experience in the line your concern remain successful in providing services in the area.

Page 3: PINKI TOURS & TRAVELS

TOWARDS YOUR SERVICES Being an Authorised agent of International Air

Transport Association Singapore, M/s Pinki Tours & Travels (Regd.) is providing services for all Domestic/International Airlines which includes Indian Airlines, Air India, Kingfisher, Jet Airways, Jet-Lite, Go Air, Spice-Jet, Indigo Air, and also providing connecting tickets for all International Airlines with facility of E-tickets. M/s Pinki Tours & Travels (Regd.), also stands for Membership of TAAI, TAFI, IATO, IAAI as well as from Ministry of Tourism, Govt. of India New Delhi.

  Your concern is also providing comprehensive

facilities/ services in customized/organising all package tours for INDIA/Abroad(For individual/groups) by arranging all types of Hotel accommodation, Sightseeing and providing help in getting passport, foreign Currency Conversion, documentation of Visa, Travel Insurance, International Travel calling Card, Air/ Ship Cargo and E-tickets for Indian Railways.

Page 4: PINKI TOURS & TRAVELS

BUSINESS BACK UP / INFRASTRUCURE M/s Pinki Tours & Travels (Regd.) is having full backup with

qualified/technical /Accounts/legal setup at all level who are responsible for providing all the aforesaid services with their devotion to work compare as well as to compete the requirement of the Customer on the top level with beeriest possible time.

We are glad to inform that your concern has the full support for undertaking the aforesaid services through sufficient arrangement of Email/fax/telephone-landline/mobile besides arrangement of delivering the services at the requested destination.

M/s Pinki Tours & Travels (Regd.) is presently having sufficient space for working at the aforesaid places, which are located in the middle of the Delhi/New Delhi and well connected with Delhi Metro Ring Road to access easily.

Page 5: PINKI TOURS & TRAVELS

AUTHORISED FROM

Page 6: PINKI TOURS & TRAVELS

OUR TECHNOLOGY PARTNER

Page 7: PINKI TOURS & TRAVELS

AIRLINES

Page 8: PINKI TOURS & TRAVELS

OUR SERVICES TOWARDS

Page 9: PINKI TOURS & TRAVELS

SERVICES OFFERED BY PINKI GROUPS

PINKI GROUP CARGO &

LOGISTICS

TOURSPACKAGES

CURRENCY EXCHANGE

VISA SERVICES

OVERSEAS MEDICLAIM INSURANCE

DOMESTIC & INTERNATIONALAIR TICKETING

INTERNATIONAL /TRAVEL

CALLING CARDSVISA

SERVICES

Page 10: PINKI TOURS & TRAVELS

PROCESS

Customer Enquiry /

Reaching the customer 

Explaining the details

Negotiating the Terms

Completion of customer 

formalities and document submission

Air, hotel reservations

as per needs  

Itinerary Arrangement

s

Travel Journey to destinatio

n

Walking the Talk

Return Journey

--------------------------------------Line Of Interaction---------------------------------

-------------------------Line Of Internal Control / Records------------------

Itinerary Confirmation  

Contingency provisions  

Maintaining record sand follow up through CRM

Page 11: PINKI TOURS & TRAVELS

The process mix constitutes the overall procedure involved in using the services offered by the PTT. A process should be such that the customer is easily able to understand and easy to follow.

 The smaller and simpler the procedure, the better the process, and the customer will be more satisfied.

It Refers to the systems used to assist the organization in delivering the service.

Page 12: PINKI TOURS & TRAVELS

PINKI TOURS offers competitive economical prices for tour packages and moreover price is linked with advance booking also.

It aimed to offer a range of best-value products and services along with cutting-edge-technology and dedicated round-the-clock customer support.

OUR PRICE

Page 13: PINKI TOURS & TRAVELS

Physical evidence is the overall layout of the place i.e. how the entire PTT office has been designed. Physical evidence refers to all those factors that help make the process much easier and smoother.

PINKI TOURS & TRAVELS PHYSICAL EVIDENCE

Page 14: PINKI TOURS & TRAVELS

PINKI TOURS & TRAVELS PEOPLEAn essential ingredient to any service provision is the use of

appropriate staff and people. Recruiting the right staff and training them appropriately in the delivery of their service is essential if the organization wants to obtain a form of competitive advantage.

Consumers make judgments and deliver perceptions of the service based on the employees they interact with. PTT Staffs have the appropriate inter personal skills, aptitude, and service knowledge to provide the service that consumers are paying for.

Most trusted name in the industry, Pinki Tours & Travels spectacular success is in no small part due to the unblinking vision of its senior management team and the dedication of its employees.

 

Page 15: PINKI TOURS & TRAVELS

WE PLAN YOUR HOLIDAYS

Page 16: PINKI TOURS & TRAVELS

OUR ESTEEM CUSTOMERS

Page 17: PINKI TOURS & TRAVELS
Page 18: PINKI TOURS & TRAVELS

Customer Segments in Indian Travel Market

Indian Travel Market

International Travelers

Domestic Travelers

Outbound Travelers( more than 6millions)

Inbound Travelers(Inbound Market)

Holiday & Sightseeing

Business Travelers

Conference attendance

Visiting friends &

Relatives (VFRs)

Students

Page 19: PINKI TOURS & TRAVELS

PTT’s Target Market.More than 15 million NRI’s Population in U.S., Europe & Asia.International & Domestic Holiday Packages Increasing.

.More Than 9 million Indian customer travel abroad.

PTT’s Marketing

Strategy

Customer focus with operational

efficiency and customer

intimacy.

Page 20: PINKI TOURS & TRAVELS

PTT’S POSITIONINGPTT position as a single portal for all travel and

accommodation needs. Its appeal reliable travel booking with Excellency.

PTT aims to position itself total provider solution with convenience as key drive its strategy to attain the cost leadership which will help is to sustain growing competition in the future.

Being the entrant and cost leader the company will able to achieve sustainable advantage.

Page 21: PINKI TOURS & TRAVELS

PINKI TOURS & TRAVELS VALUES

PTT’S VALUE

Passion for

winning

Respect for

people

Fun @

Work

Empowerment

Team Work

Excellence

Accountability

Innovations

Integrity

Customer Centricity

Page 22: PINKI TOURS & TRAVELS

ADVANTAGES OF PINKI GROUP

AS SERVICE PROVIDER

• ONE WINDOW DEAL

• HELP TO REDUCE THE COST.

• GROWTH WITH QUALITY & PROFESSIONAL SERVICES.

• TRAVEL PLANNING WITH SATISFACTORY RESULTS.

Page 23: PINKI TOURS & TRAVELS

CHECKLIST FOR STARTING A BUSINESS

IDENTIFY YOUR REASONS SELF-ANALYSIS PERSONAL SKILLS AND

EXPERIENCE FINDING A NICHE MARKETING ANALYSIS PLANNING YOUR START-UP FINANCES CHECK YOUR CREDIT DETERMINE THE TYPE OF ENTITY

DESIRED CHECK ON LICENSING

REQUIREMENTS PREPARE THE REQUIRED

DOCUMENTATION

Page 24: PINKI TOURS & TRAVELS

Assuring you of our Best and Prompt Services at all times

THANK YOU