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PioneerPellet Stove

• Horizontal Or Vertical Vent

• Freestanding Stove

• Mobile Home Approved

• Class A Chimney Retrofit

• Hearth Stove into ExistingMasonry Chimney , MasonryFireplace, or Z.C. Fireplace

Tested and Listed by

Omni-Test Laboratories, Inc.Portland, Oregon

ASTME-1509 1995, ULCC 1482

- - Please read this entire manual before installation and use of this pellet fuel-burning room heater. Failure to follow these instructions could result in propertydamage bodily injury or even death.

- - Contact local building or fire officials about restrictions and installation inspectionrequirements in your area.

Installer: After installation give this manual to the home-owner and explain operation of this stove.

$10.00 Copyright 2008, T.I. Part # 93508050

4080815 4800 Harbour Pointe Blvd. SWMukilteo, WA 98275

Introduction 1

Travis Industries 93508050 290902

Introduction

We welcome you as a new owner of a Pioneer (Heritage Bay PS) pellet heater. In purchasing aPioneer you have joined the growing ranks of concerned individuals whose selection of an energysystem reflects both a concern for the environment and aesthetics. The Pioneer is one of the finesthome heaters the world over. This manual will explain the installation, operation, and maintenance ofthis pellet-burning heater. Please familiarize yourself with the Owner's Manual before operating yourheater and save the manual for future reference. Included are helpful hints and suggestions which willmake the installation and operation of your new heater an easier and more enjoyable experience. Weoffer our continual support and guidance to help you achieve the maximum benefit and enjoymentfrom your heater.

Important InformationNo other Pioneer (Heritage Bay PS) heater has thesame serial number as yours. On the Pioneer the serialnumber is on the hopper lid.

This serial number will be needed in case you requireservice of any type.

Model: Pioneer

Serial Number:

Purchase Date:

Purchased From:

Mail your Warranty CardToday, and Save Your Bill ofSa le .

To receive full warranty coverage,you will need to show evidence ofthe date you purchased yourheater. Do not mail your Bill ofSale to us.

We suggest that you attach yourBill of Sale to this page so that youwill have all the information youneed in one place should the needfor service or information occur.

2 Safety Precautions


• Do not operate theheater if you smellsmoke coming fromthe heater. Turn thePOWER switch to"OFF", monitor yourheater, and call yourdealer.

Ok

• Contact your local buildingofficials to obtain a permitand information on anyinstallation restrictions orinspection requirementsin your area. Notify yourinsurance company of thisheater as well.

Gas

• Never use gasoline,gasoline-type lantern fuel,kerosene, charcoal lighterfluid, or similar liquids tostart or 'freshen up' a fire inthis heater. Keep all suchliquids well away from theheater while it is in use.

Sealant

• The exhaust system mustbe completely airtight andproperly installed. Thepellet vent joints must besealed with RTV 500o F.(260o C.) silicone sealant.

• Do not unplug the heaterif you suspect amalfunction. Turn theMODE SWITCH to "OFF"and periodically inspectthe heater.

• This unit must be properlyinstalled to prevent thepossibility of a house fire.The instructions must bestrictly adhered to. Do notuse makeshift methods orcompromise in theinstallation.

• Never try to repair orreplace any part of theheater unless instructionsare given in this manual.All other work should bedone by a trainedtechnician.

• Your heater requiresperiodic maintenance andcleaning (see "MaintainingYour Heater"). Failure tomaintain your heater maylead to smoke spillage inyour home.

• The viewing door andashpan must be closedand latched duringoperation.

• Never block free airflowthrough the open vents ofthe unit.

AAAA • Allow the heater to cool

before carrying out anymaintenance or cleaning.Ashes must be disposedin a metal container with atight lid and placed on anon-combustible surfacewell away from the homeor structure.

• Do not operate the heaterif the flame becomes dark& sooty of if the firepotoverfills with pellets. Turnthe MODE SWITCH to"OFF" and periodicallyinspect the heater (see"Running Your Heater"). AAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

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AAA

• This heater is designedand approved forpelletized wood fuel only.Any other type of fuelburned in this heater willvoid the warranty andsafety listing.

Safety Precautions 3


• The heater will not operateduring a power outage. Ifa power outage doesoccur, check the heaterfor smoke spillage andopen a window if anysmoke spills into the room.

• This heater must beconnected to a standard115 V., 60 Hz groundedelectrical outlet. Do notuse an adapter plug orsever the grounding plug.Do not route the electricalcord underneath, in frontof, or over the heater.

?• Keep foreign objects out

of the hopper.

MobileHome

• When installed in a mobilehome, the heater must bebolted to the floor, haveoutside air, and NOT BEINSTALLED IN THEBEDROOM (Per H.U.D.requirements). Checkwith local building officials.

• Disconnect the powercord before performingany maintenance.

NOTE:Turning the Mode Switchto "OFF" does notdisconnect all power tothe heater.

• The exhaust systemshould be checked twice ayear minimum for anybuild-up of soot orcreosote.

ThisManual

• Do not throw this manualaway. This manual hasimportant operating andmaintenance instructionsthat you will need at a latertime. Always follow theinstructions in this manual.

• Do not touch the hotsurfaces of the heater.Educate all children of thedanger of a high-temperature heater.Young children should besupervised when they arein the same room as theheater.

• Do not place clothing orother flammable items onor near the heater.Because this heater canbe controlled by athermostat there is apossibility of the heaterturning on and igniting anyitems placed on or near it.

• Travis Industries, Inc.grants no warranty,implied or stated, forthe installation ormaintenance of yourheater, and assumesno responsibility ofany consequentialdamage(s).

4 Table of Contents


IntroductionIntroduction......................................................1Important Information .........................................1

Safety PrecautionsSafety Precautions ............................................2

SpecificationsHeating Specifications........................................5Dimensions.......................................................5Electrical Specifications......................................5Fuel.................................................................5EPA Compliance................................................5

InstallationBefore you Begin ...............................................6Installation Options............................................6Planning the Installation......................................6Stove Placement ...............................................6Floor Protection Requirements..............................6Clearances - Straight Installation ..........................7Clearances - Corner Installation............................7Venting the Pellet Stove......................................8

Maximum Venting Distance .............................8Pellet Vent Type............................................9Installing the Pellet Vent .................................9Pellet Vent Termination...................................9

Mobile Home Requirements..................................10Outside Air .......................................................10Alcove Installation Requirements..........................11Restrictor Adjustment .........................................11Installation Example: Direct "Through the Wall" ........12Installation Example: Interior Vertical.....................13Installation Example: Type A Chimney Retrofit .........14Installation Example: Hearth Fireplace ...................15

OperationSafety Notice....................................................16Location of Controls ...........................................16Starting the Heater for the First Time......................16

Curing the Paint ............................................16Priming the Auger ..........................................16

Loading Pellets..................................................17The Two Modes of Operation ................................17

Operation (continued)Manual Mode.....................................................18Auto Mode........................................................19Restrictor Adjustment .........................................20Adjusting the Fan Speed......................................20Power Outages..................................................20Start-Up Sequence.............................................21"AUGER ON" Light..............................................21"MAINTENANCE REQUIRED" Light ........................21

MaintenanceDaily Maintenance (whenever using the stove).........22

Inspect the Burn ...........................................22Make Sure Pellets are not Piling Up...................22Check Firepot for Clinkers...............................23Cleaning the Firepot .......................................23

Weekly Maintenance (or every 5 bags pellets) .........24Clean the Heat Exchange Tubes.......................24Vacuum Hopper ............................................24Clean the Gold Door.......................................24Opening the Door ..........................................25Sweep Ash Into Ashpan..................................26Check Ashpan, Dispose if Necessary................27Clean the Glass ............................................27

Yearly Maintenance (or every ton).........................28Clean the Exhaust Duct ..................................28Clean the Exhaust Blower ...............................29Clean the Vent ..............................................29Check for Air Leaks - Door, Glass and Ashpan ....30

Normal Operating SoundsNormal Operating Sounds....................................31

Safety LabelSafety Label .....................................................32

WarrantyWarranty ..........................................................33

Optional EquipmentThermostat .......................................................34Center Flue Adapter............................................35Optional Log .....................................................36Optional Gold Grill ..............................................37Optional Gold Door .............................................37

IndexIndex...............................................................38

Specifications 5


Heating Specifications:Approximate Maximum Heating Capacity (in square feet)*.................................800 to 1,600 Sq. FeetBurn Rate (Pounds per Hour)**.......................................................................1.0 to 3.5Maximum Burn Time on Low Burn** ................................................................15 - 50 HoursHopper Capacity............................................................................................55 Pounds* Heating capacity will vary depending on the home's floor plan, degree of insulation, and the outside

temperature. It is also affected by the fuel size, quality, and moisture level.

** Small pellets will increase or decrease the stated burn rates and burn times. Differences of plus or minus 20%depending on fuel quality may occur.

Dimensions:

Air Inlet (1-3/4" Outside Diameter)

AA

29-1/2"

20-7/8"

22-1/8"

16-3/4"

10-5/8"

7-7/8"

6"

Weight: 180 Lbs.

3" Diameter Exhaust

Electrical Specifications:Electrical Rating.........................................................................................115 Volts, 3.6 Amps, 60 HzWatts During Start-Up Sequence...................................................................400 (approximately)Watts During Operation ...............................................................................180 (approximately)

Fuel:The unit is designed for wood pellets that comply with the standards set by the Association of Pellet FuelIndustry (density of at least 40 lbs. per cubic foot, 1/4" to 5/16" diameter, length no greater than 1–1/2", 8200BTU's/lb., moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per million). If the fueldoes not comply to this standard, the unit may not operate as designed.

EPA Compliance:This heater is EPA exempt from Phase II requirements, but has been tested for emissions using EPA testmethods by OMNI Test Labs.

6 Installation


Before You Begin

READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS HEATER.FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,BODILY INJURY, OR EVEN DEATH.

Check with local building officials for any permits required for installation of this pellet heater and notifyyour insurance company before proceeding with installation.

Packing List

• Pioneer (Heritage Bay PS) • Owner's Manual • Door Latch Tool • Fuses (2) • Lag Bolts (2)

Installation Options:

• Residential or Mobile Home (see the section "Mobile Home Requirements")

• Alcove Compatible (see the section "Alcove Installation")

• Horizontal or Vertical Vent

• Outside Air Compatible

• Vent with L-Vent, L-Vent Fireplace Liner, or Type A Chimney (with adapter)

Planning The Installation

HINT: Have an authorized Travis Industries dealer install this heater. If you install the heateryourself, have your dealer review your installation plans.

HINT: Sketch out a detailed plan of the installation including dimensions. Then verify thedimensions with the requirements listed in this manual.

HINT: When determining the location of the stove, locate the wall studs (for horizontalpenetrations) and ceiling trusses (for vertical penetrations). You may wish to adjust thestove position slightly to ensure the vent does not intersect with a framing member.

HINT: Place the heater outside and load 10 pounds of pellets inside the hopper. Plug theheater in and let it run on HIGH until the pellets run out. This will cure the paint and burnoff any oil on the steel, eliminating any smell inside the home.

Stove Placement

• Stove must be placed so that no combustibles are within, or can swing within (e.g. drapes,doors), 36" of the front of the heater.

? If the stove is placed in a location where the ceiling height is less than 7', it must follow therequirements in the section "Alcove Installation Requirements".

HINT: REDUCING CLEARANCES - Clearances may be reduced by methods specified in NFPA211, listed wall shields, pipe shields, or other means approved by local building or fireofficials.

• Heater and floor protection must be installed on a level, secure floor.

Floor Protection Requirements

• The heater must be installed on a non-combustible floor protector extending the full widthand depth of the heater and extending 6" in front (Minimum 22-1/8" wide by 26-7/8"deep) (minimum .018" thick - 26 gauge) .

• Must extend under and 2" to each side and rear of a chimney "Tee" (if used).

Installation 7


Clearances - Straight Installation

Vent Clearance*

2” Minimum*

*

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6” Minimum

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3” Minimum

9” Minimum

Through the Wall Installations Interior Vertical Vents

AAA

AAA

Floor Protection6” Minimum

9” Minimum

“Tee”

Clearances - Corner Installation

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6” Minimum

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Through the Wall Vents

AAA

AAA

2” Minimum

2” Minimum

45° Elbow45°

Interior Vertical Vents

2” Minimum

6” Minimum

2” Minimum

Floor Protection

“Tee”

2” Minimum*

*

Vent Clearance*

* Install vent at clearance specified by the vent manufacturer.NOTE: If interior vertical vent is used, the stove to backwall dimension is determined by the ventbeing used. This dimension will vary depending on the brand of pellet vent used. To determine thedistance from the backwall to the stove, connect the "Tee" and add the vent clearance .

** The floor protection must extend 2” or to the wall (whichever is less) – all vent clearances must be met.

8 Installation


Venting the Pellet Stove

• INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENTMANUFACTURER.

• DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANYOTHER APPLIANCE OR STOVE.

• DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEMOF THIS UNIT.

• USE AN APPROVED WALL THIMBLE WHEN PASSING THE VENTTHROUGH WALLS AND A CEILING SUPPORT/FIRE STOP SPACERWHEN PASSING THE VENT THROUGH CEILINGS (MAKE SURE TOMAINTAIN CLEARANCE TO ANY COMBUSTIBLES).

• No more than one tee and 180° of elbows (one tee with two 90° elbows, one tee with one90° and two 45° elbows, etc.).

Maximum VentingDistance:

• Vent must have asupport bracket every5' of pellet vent whenexterior of structure

• If the heater isinstalled at an altitudeover 4,000' use 4"diameter for allapplications

0 F

eet

5 F

eet

10 F

eet

(max

.)

0 Feet

5 Feet

10 Feet

15 Feet

20 Feet

25 Feet

30 Feet

33 Feet (max.)

Use 4” diameter vent if venting into this shaded region.

Use 3” or 4” diameter vent if venting into this shaded region.

The vent height and run must not exceed the distance shown in the shaded region shown to the right.

NOTE: To achieve optimum performance, we recommend keeping the vent as short as possible (horizontal run especially).

Installation 9


Pellet Vent Type

• Must be Type "L"(except for masonry fireplace installations) - or - connect the vent to afactory built type "A" chimney (use an adapter and seal all joints).

Installing the Pellet Vent

Seal each vent section by injecting a liberal amount of 500° F. RTV silicone into the gap between sections.

500° F. R

TV

Silicone

• Horizontal sections must have a 1/4" rise every 12" of travel.

• Pellet vent connections must be sealed airtight with 500° F. RTV silicone and screwedtogether with at least three sheet metal screws.

HINT: The Travis Industries Center Flue Adapter has less depth than a standard "tee" andcenters the flue, easing installation.. See the instructions on page 35 in this manual.

Pellet Vent Termination (See the illustration below)

• Must have an approved cap (to prevent water from entering) or a 45° downturn.

• If the termination is located on a windy side of the house, an approved house shield isrecommended to prevent soot from building up on the side of the house.

• Must not be located where it will become plugged by snow or other material.

• Horizontal terminations must protrude 12" from the wall, verticall terminations require 24".

H

G

A

D

F

NOTE: Measure clearances to the nearest edge of the exhaust hood.

A

E

B

C

F

X

A Minimum 4' clearance below or beside any door or window that opens(This clearance may be reduced to18” if using outside air (see page 10) – we recommendthe door or window be kept closed during operation.Minimum 1’ clearance below or beside any window that does not open.

B Minimum 1' clearance above any door or window that opensC Minimum 2' clearance from any adjacent buildingD Minimum 7' clearance above any grade when adjacent to public walkways

NOTE: Vent may not terminate in covered walkway or breezeway.E Minimum 2' clearance above any grass, plants, or other combustible materialsF Minimum 3' clearance from any forced air intake of any other applianceG Minimum 2' clearance below eaves or overhangsH Minimum 1' clearance horizontally from combustible wallX Must be a minimum of 2' above the roof

10 Installation


Mobile Home Requirements

• Outside air is required (used forcombustion) - see the directionsbelow.

• The heater must be bolted to thefloor (Some states do not requirethis; check with your local buildingdepartment). See the illustrationto the right.

• The heater must be grounded tothe steel chassis of the mobilehome (Some states do not requirethis; check with your local buildingdepartment).

WARNING: DO NOT INSTALL INSLEEPING ROOM.

CAUTION: THE STRUCTURALINTEGRITY OF THEMANUFACTURED HOMEFLOOR, WALL, ANDCEILING/ROOF MUST BEMAINTAINED.

7/16” Socket

Remove the four bolts holding the stove to the pedestal.

Lift the stove off of the pedestal and place it on a piece of wood so that the ash pan trap door does not become damaged.

Remove the ash pan(see page 27).

Use the included lag bolts to screw the pedestal to the floor. Then replace the stove and ash pan.

1/2” Socket

a b

c

d

Outside Air (used for combustion)

• Must not be drawn from an enclosed space (garage, unventilated crawl space).

HINT: Travis Industries strongly suggests outside air for all residential installations, especially forthose that are energy efficient, air tight homes.

WARNING: During a power outage there is apossibility of some smoke enteringthe room if an outside airconnection is not used.

• Must not be over 15' long.

• Must be made with 1 3/4" diameteror larger metal or aluminum ductwith a metal screen attached to theend to keep out rodents (P.V.C. orother combustible materials maynot be used). Use the TravisIndustries Outside Air Kit (part #99200136).

• Must not terminate above or within1' of the chimney termination.

• Must have a rain cap or down-turned elbow to prevent waterfrom entering.

• Must be located so that it will notbecome plugged by snow or othermaterial.

A

7-5/8"

10-3/4"

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1-3/4" Diameter Flex Duct

Select a location between framing members for the outside air hole.

Rain Hood withRodent Screen

Silic

one

Cut a minimum 2" diameter hole in the wall.

Seal the vent with silicone.

Wall Cover Plate

We recommend the use of the Travis Industries Outside Air Kit (Part # 99200136)

Silic

one

Seal the area around the tube to prevent air from entering the wall.

Sili

cone

Sili

cone

Installation 11


Alcove Installation Requirements

Whenever the pellet stove is placed in a location where the ceiling height is less than 7' tall, it isconsidered an alcove installation. Because of the reduced height, the installation requirements listedbelow must be met.

• Minimum height is 60"

• Minimum width is 42"

• Maximum depth is 48"

• Minimum clearance of 9" on each side and 3" on back

Restrictor Adjustment

The restrictor is used to adjust airflow to the firepot. It should be adjusted to match the heat output settingand burn the pellets at the appropriate rate. This keeps the firepot as clean as possible.

For low heat output settings the restrictor will need to be closed or near closed to limit the amount of air.This prevents the stove from burning the pellet fuel faster than it is fed.

For medium heat output settings the restrictor will need to be opened to a medium position.

For high heat output settings the restrictor will need to be opened to a high position. This prevents thefirepot from over-filling with pellets and becoming clogged with ash clumps.

Keeping your firepot clean is the most important step to maintaining a safe and efficient stove. Check andclean your firepot daily until you find the correct restrictor settings and appropriate firepot cleaning interval.

Not Enough AirIf clinkers (ashes that solidify into a clump)develop or the flame appears lazy and slowto blow the ash out of the firepot, pull therestrictor outward until the flame becomesactive and the firepot holes remain clean.NOTE: If the restrictor is fully out, yet thefirepot does not remain clean, the stoveneeds to be cleaned and checked for airleaks (see “Maintenance” section of thismanual).

Too Much AirIf the flames are too active (small, flickeringflames) or if burning pellets are expelledfrom the firepot, move the restrictor rodinwards until the flame slows down and noburning pellets are expelled (note: it is okayto have “glowing embers” jump out of thefirepot). Another symptom of too much airis the heater “blowing the fire out” – acondition in which the pellets burn fasterthan they are fed (this is most common onlow).

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12 Installation


Installation Example: Direct "Through-the-wall" Installation

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AAAAAAAAA3” Minimum

9” Minimum

AAAAAA

AAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAA

Floor Protection6” Minimum

A

House Shield (used to protect exterior wall from soot discoloration)

12” Minimum

Horizontal Rain Cap

Wall Thimble (note 3” clearance between vent and combustibles)

Outside Air - HIGHLY RECOMMENDEDType "L" Vent

12” Minimum

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A

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA 3” Minimum

16-7/8”10-3/4” Floor Protection

Installation 13


Installation Example: Interior Vertical Installation

Vent Clearance*

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AAAAAAAAAAAAA

AAAAAAAAA

Type "L" Vent

6” MinimumFloor Protection

2” Minimum

9” Minimum

“Tee”Outside

Air (optional)

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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Floor Protection

AAAA

AAAAAAAAAAAA

AAAAAAAAA

AAAAAAAAAAAAAAAAAAAAA

24” Minimum

Insulation must maintain clearance.

Outside air may be drawn from a ventilated crawl space.

2” Min.

Vent Clearance*

Ceiling Support

Roof Flashing

Storm Collar

Vertical Cap

Vent must maintain clearance to combustibles.

“L” Vent

* Install vent at clearance specified by the vent manufacturer.

14 Installation


Installation Example: Class A Chimney Retrofit

Vent Clearance*

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAA

Type "L" Vent

6” Minimum

Vent Clearance*

Floor Protection

2” Minimum

9” Minimum

“Tee”Outside

Air (optional)

AAAAAA

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AAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Floor Protection

AAAAAA

AAAAAAAAAA

AAAAAAAAA

Outside air may be drawn from a ventilated crawl space.

2” Min.

Class A Chimney Ceiling Support

Roof Flashing

“L” Vent to Class A Chimney Adapter

Class A Chimney

“L” Vent

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Storm Collar

Class A Chimney must maintain clearances outlined in the chimney’s installation instructions (usually 2”).

* Install vent at clearance specified by the vent manufacturer.

Installation 15


Installation Example: Hearth Fireplace (Masonry or Z.C. (metal) )

AAAAAAAAAAAA

“L” Vent Flex Section

Outside air may be drawn from the ash cleanout.

6” Min.

“L” Vent

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AAAAAA

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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAA

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AAAAAAAA

AAAAAAAAAA AAAA

AAAA

AAAAAA

AAAA

Storm Collar

Vertical Cap

Cover Plate (non-combustible)

Silicone Seal the cover plate with silicone.

AAAAAAAAAAAAAAA

AAAAAAAAAAAA

AAAAAA

NOTE: you will probably need a short horizontal section here to clear the lintel and allow the hopper lid to open.


Allow room for the hopper lid to open

Lintel

49-1/4”

3”

AAAAAA

16 Operation


Safety Notice

Read this entire manual (especially the "Safety Precautions" on pages 2 and 3)before using this stove. Failure to follow the instructions may result in propertydamage, bodily injury, or even death.

! Do not unplug the stove to turn it off. This stove relies upon electricity to push the fluegases out the pellet vent – unplugging it may lead to smoke entering your room.

! Failure to maintain your heater will lead to a restricted combustion air system, leading topoor performance and in some cases, smoke spillage into the room. See the"Maintenance" section for details.

Location of Controls

Control Panel

Thermostat(required for

Auto Operation)

Restrictor

Starting the Heater for the First Time

Curing the Paint

This stove uses a heat-activated paint that willemit some fumes while starting the first fire.Open doors and windows to the room to ventthese fumes. You may also notice oil burningoff of the interior of the stove. This rust-stopping agent will soon dissipate.

Priming the AugerAAAAAAA

AAAA

2 to 4 hours

Because of its electronic control panel, this stove does not require priming. If you run out of pelletsyou may notice it will take approximately 5 minutes longer for the stove to start.

Operation 17


Loading Pellets

Lift the hopper lid to its vertical position. Pour pellets into the hopper until full. NOTE: The hopperholds approximately 55 pounds of pellets.

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AAAAAA

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AAAAAAAAAAAAAAAAAAAAAAAA

Pe tel sl

Make sure pellets are not left on this heat shield.

The front edge of the hopper lid becomes very hot, do not touch the area below the handle.

WARNING:

The Two Modes of Operation:

Manual

Manual mode requires the user to turnthe heater on and off manually.

Auto (requires a thermostat)

Auto mode allows you to use athermostat to control roomtemperature. The stove automaticallyturns on when the temperature dropsbelow the thermostat setting. Once thestove reaches operating temperature,the stove then runs at the heat outputsetting selected.

Switching Modes While inOperation

Whenever the stove is switched fromone mode to another while inoperation, the stove will enter the "start-up" sequence for a minimum of 20minutes.

HIGH

DISCONNECT POWER BEFORE SERVICE

AUTO

MANUAL

HEAT

OUTPUT

MED

LOWAUGER

MAINT.

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER

TRAVIS INDUSTRIESHOUSE OF FIRE

TM

(REQUIRED)

Use the mode

switch to

determine the

mode.

These indicator lights

are used to determine

which mode you are in.

18 Operation


Manual Mode

Manual mode requires the user to turn theheater on and off manually.

To Start

Press the "Manual Start" button. That's it. Thestove automatically goes to a medium burn rateand high fan while the igniter starts the fireburning within 10 minutes. During this periodthe lowest “HEAT OUTPUT” light will flash. Ifthe stove does not start in 30 minutes, thestove turns off.

Once up to temperature, the stove will thenrun at the heat output setting selected on thecontrol panel (see “To Adjust the Heat” below).

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

To Shut Down

Move the mode switch to "OFF". The exhaustblower will still run until the heater cools down.

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

To Adjust the Heat

Press the "Heat” buttons to adjust the heatoutput.

NOTE: During start-up you may adjust the heatsetting. This heat setting will take affect oncethe start-up sequence is complete.

HIGH


AUTO

MANUAL

HEAT

OUTPUT

MED

LOWAUGER

MAINT.

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

(REQUIRED)

These lights indicate the heat output setting.

NOTE: the lights may be difficult to see from an angle.

Press the “up” or “down” button to adjust the heat output.

Operation 19


Auto Mode

Auto mode allows you to use a thermostat to control room temperature. The stove automatically turnson when the temperature drops below the thermostat setting. Once the stove reaches operatingtemperature, the stove then runs at the heat output setting selected.

To Adjust Room Temperature (or Start the Stove)

Move the thermostat to the heat setting desired. If the room iscooler than the setting, the stove will go through the start-upsequence for approximately 10 minutes. During this period thelowest “HEAT OUTPUT” light will flash. Once up to temperature,the stove will then run at the heat output setting selected on thecontrol panel. If the room is too hot, move the thermostat to alesser setting.

To Adjust the Heat

Press the "Heat” buttons to adjust the heatoutput.

HINT:

If you find that the stove turns on and offrepeatedly, you may wish to turn the heatoutput to a lesser setting. The lower settingwill provide a more consistent heat output overtime, eliminating the need for the thermostat torepeatedly turn the stove off.

NOTE:

If the thermostat calls for heat while the stove isstill cooling down, the stove will go through thestart-up sequence (for a minimum of 20minutes).

HIGH


AUTO

MANUAL

HEAT

OUTPUT

MED

LOWAUGER

MAINT.

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

(REQUIRED)

These lights indicate the heat output setting.

NOTE: the lights may be difficult to see from an angle.

Press the “up” or “down” button to adjust the heat output.

To Shut Down

Move the mode switch to "OFF". The exhaustblower will still run until the heater cools down.

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

20 Operation


Restrictor Adjustment

The restrictor is used to adjust airflow to the firepot. It should be adjusted to match the heat output settingand burn the pellets at the appropriate rate. This keeps the firepot as clean as possible.

For low heat output settings the restrictor will need to be closed or near closed to limit the amount of air.This prevents the stove from burning the pellet fuel faster than it is fed.

For medium heat output settings the restrictor will need to be opened to a medium position.

For high heat output settings the restrictor will need to be opened to a high position. This prevents thefirepot from over-filling with pellets and becoming clogged with ash clumps.

Keeping your firepot clean is the most important step to maintaining a safe and efficient stove. Check andclean your firepot daily until you find the correct restrictor settings and appropriate firepot cleaning interval.

Not Enough AirIf clinkers (ashes that solidify into a clump)develop or the flame appears lazy and slowto blow the ash out of the firepot, pull therestrictor outward until the flame becomesactive and the firepot holes remain clean.NOTE: If the restrictor is fully out, yet thefirepot does not remain clean, the stoveneeds to be cleaned and checked for airleaks (see “Maintenance” section of thismanual).

Too Much AirIf the flames are too active (small, flickeringflames) or if burning pellets are expelledfrom the firepot, move the restrictor rodinwards until the flame slows down and noburning pellets are expelled (note: it is okayto have “glowing embers” jump out of thefirepot). Another symptom of too much airis the heater “blowing the fire out” – acondition in which the pellets burn fasterthan they are fed (this is most common onlow).

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Adjusting the Fan Speed

AUTOOFF

MANUALHEAT

FAN

UP

DOWN

UP

DOWN

MANUAL

MANUAL

START

AUGER


TM

Press the “up” or “down” button to adjust the fan speed.

Power Outages

If a sustained power outage occurs while in "Manual",the stove will go to a "cool down" mode to vacatesmoke once power returns. If the power outage wasshort, the heater will go to the start-up sequence. If in"Auto", the stove will re-start (if the room is cool).

! Because this stove relies upon a blower toevacuate the smoke, some smoke mayenter the home during a power outage.To keep to a minimum, leave the doorclosed.

Operation 21


Start-Up SequenceThis stove utilizes a start-up sequence whenever the mode switch is changed or the heater is startedwhen cold. This is to ensure proper operation through all possible settings and operational states (hotor cold, pellets burning or not burning, etc.). This sequence over-rides all user settings (except the"OFF" position) to set the auger feed rate to medium, the exhaust blower to high, and the igniter on.During this period the lowest “HEAT OUTPUT” light will flash.

"MANUAL AUGER" ButtonThis button turns the auger on. It is used to “prime” the auger after the hopper has run out of pellets.

"AUGER ON" LightThis light comes on when the auger is turning. This allows the operator to determine when the augeris turning.

"MAINTENANCE REQUIRED" LightN O T E : If the “MAINTENACE REQUIRED” lightcomes on, check the items below before callingfor service .

The “MAINTENACE REQUIRED” light is used toindicate maintenance is required on the heater. Itwill turn on due to various operating circumstances.When it turns on, a second light will turn on near“HEAT OUTPUT” (see the illustration to the right).Determine the maintenance code (2, 4, or 6), thenuse the chart below to diagnose and remedy thesituation.

HIGH


AUTO

MANUAL

HEAT

OUTPUT

MED

LOWAUGER

# 6 Light(red)

# 2 Light(green)

# 4 Light(yellow)

MAINT.(REQUIRED)

Light Likely Cause Remedy

2(green)

• Heavy Ash Build-Up in Exhaust Duct

• Heavy Ash Build-Up in ExhaustHousing or Plugged Tubing

• Heavy Ash Build-Up in Vent

• Clean the Firebox (see page 28)

• Clean the Exhaust Housing and Tubing(see page 29)

• Clean the Vent (see page 29)

4(yellow)

• Heater Ran Out of Pellets

• Heater Did Not Start-Up Correctly

• Power Outage

• Restrictor Not Set Properly

• Burnpot Clogged

• Air Leak

• Heavy Ash Build-Up

• Refill the Hopper (see page 17)

• Re-Start the Heater and Verify the Pellets Igniteafter 10 Minutes

• Re-Start the Heater

• Re-Start the Heater and Monitor Restrictor Setting(see page 20)

• Clean Burnpot (see page 23)

• Verify Door, Glass, and Ashpan Seal Correctly

• Clean the Firebox (see page 28), ExhaustHousing (see page 29), and Vent (see page 29)

6(red)

• Electrical Input Error (voltage or mhzfluctuation, amp deficiency, etc.)

• Components Over-Heated

• Faulty Wiring / System Fault

• Unplug the Heater then Plug it Back In (this re-starts the circuit board)

• Clean the Heater and Vent (a plugged heater willslow exhaust flow, increasing temperatures – seepages 28-29)

• If this Fault Persists, Contact Your Dealer

22 Maintenance


Daily Maintenance (whenever using the stove)

Inspect the Burn

When burning, the flames shouldbe bright orange with an occasionalember jumping from the firepot.

Make Sure Pellets are NotPiling Up

If the pellets pile up over the burnpot, turn the mode switch to "OFF".

The most likely causes are:

• The door, glass, or ashpan isopen or has an air leak

• The firepot requires cleaning

• The exhaust system requirescleaning

• The stove requires adjustment

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AA

AAA

AAAA

AAAA

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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA


AAAAAAAAAAAA

Maintenance 23


Daily Maintenance (whenever using the stove) - Continued

Check Firepot for Clinkers

If the flames seem to be comingonly from the sides, or areorange/black, turn the stove off andcheck for clinkers.

The most likely causes are:

• Poor pellet quality

• The door or glass has an air leak

• The exhaust system requirescleaning

• The stove requires adjustment

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Cleaning the Firepot

WARNING:Make sure the stovehas fully cooled(approximately 25minutes) beforeopening the doorand conductingservice.

To clean the firepot,open the door (see page25) and knock away anydebris on the firepot witha screwdriver. If severelyclogged, remove thefirepot to gain betteraccess.

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24 Maintenance


Weekly Maintenance (or every 5 bags of pellets)

Clean the Heat Exchange Tubes

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With the stove cool (or using the door latch tool), move the heat exchange cleaner up and down several times.

Keep the door closed so the flyash does not enter the room.

Open the hopper lid.

The front edge of the hopper lid becomes very hot, do not touch the area below the handle.

WARNING:

This rod becomes very hot during operation. Use the door latch tool or other device to move the cleaner.

WARNING:

Vacuum Hopper

Run the stove until the pellets run out. Open the hopper and vacuum out the entire hopper. Thedust and any other debris near the bottom should be removed to prevent excessive build-up.

Cleaning the Optional Gold Surfaces (Door and optional Grill)

Fingerprints or other marks left on gold surfaces may become etched in place if they are not wipedclean prior to turning the stove on. Clean the gold with denatured alcohol and a soft cloth (make surethe heater is cool). Other cleaners may leave a film that may become etched into the gold.

Maintenance 25


Weekly Maintenance (or every 5 bags of pellets) - Continued

Opening The Door

Use the door latch tool to open the latch. The tool can be hung in one of the holes on the back side of the stove.

a

b

Latch

Door Latch Tool

Door Frame

Door Latch Tool

Twist Counter-Clockwise to Open.

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AAAAAA


Swing the door open

The front of the stove becomes very hot during operation. Let the stove cool completely before conducting service.

WARNING:

26 Maintenance



Sweep Ash Into Ashpan

HINT: The more often you clean out the flyash, the more efficient your heater will burn.

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AAAAAAAAAAAAAAAA

Swing the side ash trap door up. Lift it up and away from the firebox. Repeat for the opposite side.

Lift the firepot out of its holder. Slide the ash pan trap door forward to expose the ash dumps.

Brush all flyash into the ash dumps, including the flyash inside the firepot holder.

Replace the ash trap doors and firepot. Slide the ash pan trap door forward.

The firebox becomes very hot during operation. Let the stove cool completely before conducting service.

WARNING:

a

fe

dc

b

Maintenance 27



Check Ashpan, Dispose if necessary

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The ash pan has a built in handle

to ease transportation of the

ashes.

NOTE: When replacing the ashpan

make sure it is pushed all the way in.

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Disposal of Ashes – Ashes should be placed in a metal container with a tight fitting lid. The closedcontainer of ashes should be placed on a noncombustible floor or on the ground, wellaway from all combustible materials, pending final disposal. If the ashes are disposed ofby burial in soil or otherwise locally dispersed, they should be retained in the closedcontainer until all cinders have been thoroughly cooled.

Clean the Glass

Open the door and clean the glass with a non-abrasive glass cleaner and rag. This will increase theamount of light and heat given off by the heater.

28 Maintenance


Yearly Maintenance (or every ton)

WARNING: Disconnect the power cord prior to conducting service.

The following section details extensive maintenance procedures. We strongly suggest these itemsbe carried out by a trained service technician, possibly by a service agreement set up with your dealer.

Soot and Flyash: Formation and Need for Removal – The products of combustion willcontain small particles of flyash. The flyash will collect in the exhaust venting system and restrict theflow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrectoperation of the room heater will lead to some soot formation which will collect in the exhaust ventingsystem. The exhaust venting system should be inspected at least once every year to determine ifcleaning is necessary.

Clean the Vertical Exhaust Duct (the stove must be cool and unplugged)

Remove both refractory side clips.

Remove the refractory.

Clean this area behind where the refractory rests (both sides).

Remove these doors to remove fallen flyash and soot (see “Bi-Weekly Maintenance for details”)

Clean the Exhaust Duct (the stove must be cool and unplugged)

Remove the cover plates over the exhaust duct (both sides)

b Swing the side panels open.

5/16

" N

utdr

iver

c

Cover Plate

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Use a vacuum or bottle brush to remove all flyash from the exhaust duct.

a

Phillips Screwdriver

Open the hopper lid and remove the two screws holding the side doors in place.

d

Maintenance 29


Yearly Maintenance (or every ton) - Continued

Clean the Exhaust Blower (make sure the stove is cool and unplugged)

aOpen the hopper lid and remove the screw hlding the left door in place. Swing the left side panel open.

Remove the six screws holding the exhaust blower motor in place.b

11/32" Socket cPull the motor out (be careful not to damage the wiring).


dClean the blower blades, blower housing, and exhaust box. You may wish to use a vacuum to pull ash out of the vent system. When replacing the motor, take care to align the gasket (if it is damaged, replace). Check the nipple and flow switch tube. Insert a pipe cleaner through the nipple to dislodge any flyash. NOTE: The flow switch will shut off the auger if the tube becomes clogged or dislodged. Make sure it is cleaned out and correctly attached.

Exhaust Motor

Blower Blades

Blower Housing

Exhaust Box Flow Switch Tube

Nipple (attached to exhaust box)

Clean the Vent (make sure the stove and vent is cool)

Check the vent sections for creosote accumulation (indicating a poorly burning stove). Accumulation over 1/4” must be removed.

On vertically vented systems, the dirtiest portion is often the point where the vent turns upwards (i.e. the "Tee"). Fortunately, the "Tee" has a built-in clean out cover. Remove the cover and vacuum out. While open, use a flashlight to look up the pellet vent to check for build-up.

Make sure the cap is free of debris (especially if it has a screen that could become blocked).

Flyash will deposit along sections that are horizontal.

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Warning: Whenever any portion of the pellet vent is disconnected, the joints must be sealed withRTV 500° F. silicone sealant.

30 Maintenance


Yearly Maintenance (or every ton) - Continued

Check for Air Leaks Around the Door, Glass, and Ashpan

! Air leaks into the firebox will decrease the stove's performance greatly, leading to excessivesooting, inefficient burning, and perhaps a malfunction.

• Test the door seal by shutting the door on a dollar bill in various locations. If the bill can be easilyslid out, air may be leaking around the door seal – inspect the door gasket and door catchcarefully.

• Inspect the door gasket to make sure it is fully attached. Use stove gasket cement to re-attach ifnecessary. If the door gasket is worn or flattened, replace.

• Check the door to make sure it latches correctly. Slight adjustments can be made to the doorcatch if necessary (do not over-tighten this catch, an over-tightened catch will damage the door).The latch should engage with a slight amount of resistance, yet not be difficult to engage.

• If the glass is cracked, replace. The glass is held in place by glass clips that are underneath theairwash brackets. See the illustration below for details.

• Remove the ashpan and inspect the gasket around the perimeter of the ashpan. Re-attach, orreplace the gasket if necessary.

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AAAA

AAAAAAAA

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AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAA

AAAAAA

AAAAAAAA

AAAAA

AAA

AAA

AAAA

AAAAAAAAAA

AAAAAAAA

AAAAAAAAAAAAAA

AAAAAAAAAAAAAA

AAAAAAA

Door GasketAirwash Bracket

Door Frame

Gold Door

Glass (with channel gasket)

Door Gasket

Glass Clip Airwash Bracket

Glass Clip

5/16

" N

utdr

iver

Attachment Nuts

Replacement PartsAir Control Restrictor 93005061 Draft Flow Tubing 99300164Ash Door, Dump Plate 93005051 Exhaust Adapter, Pellet, Vertical 99300137Ash Dump Seal Plate 93005052 Exhaust Blower Gasket (Between Blower & Stove) 90-0392Ashpan, Pellet 93005050 Fuse Holder, Pellet 99300570Ashtrap Clean Out Doors 93005054 Fuses, Pellet, 5-Amp, Pkg Of 5 93-0695Auger Assembly, Complete 93005092 Gasket, Exhaust Blower (Between Motor & Housing) 99300135Auger Bushing, Lower, With Plate 93005094 Glass, Pellet, Front 93005080Auger Bushing, Upper, With Plate 93005093 Glass, Pellet, Side 93005081Auger, Flight Only 93005091 Grill, Pellet, Black 93005035Auger Motor 90-0191 Handle, Hopper Lid 93005040Blower, Convection 98900755a Hinge Plate Assembly 93005082Blower Convection, Mounting Grommets 93005017 Hopper Lid, Pioneer (Heritage Bay PS) 93005032Blower, Convection, Mounting Plate 93005016 Ignitor 99300148Blower, Exhaust 90-0391 Manual, Her. Bay Ps 1997 93508050Brush, Pellet Stove, Bottle Brush Style 93005531 Motor Stop, 1997 Pellet Stove & Insert 93005095Brush, Pellet Stove, Broom Style 93005530 Outside Air Kit 99200136Burn Pot, Pellet, Removable 99300170 Pedestal Assembly 93005033Control Board, Pellet, Electronic 250-00011 Shell, Pioneer (Heritage Bay PS), Left Side 93005030Door Gasket, Pellet 93005085 Shell, Pioneer (Heritage Bay PS), Right Side 93005031Door, Pioneer (Her. Bay PS), Complete 99300208 Snap Disk, 120 Degree - 2 Prong 98900720Door Key 93005010 Snap Disk, 1997 Pellet, Ceramic, 120 Degree 100-00232Door Latch Hook 93005011 Snap Disk, Pellet, Hopper, 200 Deg. 91-1791Door Roller Plate Assembly 93005012 Wiring, Electric Power Cord 93005015Draft Flow Switch 93005060 Wiring Harness 250-00017

Normal Operating Sounds 31


Auger MotorWhen feeding pellets, you may hear the intermittent buzz of this motor running.

Covection FanThe modern high efficiency fan may produce a low hum, particularly on "HIGH". This sound will change as the FAN dial is turned.

Heat Exchanger TubesYou may hear the heated air being forced through these tubes by the convection fan.

Exhaust BlowerThe flow of exhaust gases may create a low-pitched hum. This sound will change as the FEED RATE is altered.

FirepotAs pellets are fed into the firepot, a light clicking sound may be heard.

32 Safety Label


WARNING - DO NOT REMOVE OR COVER THIS LABEL

R

Listed PelletizedSolid Fuel Burning ApplianceAlso for Use in Mobile HomesModel: Avanti-PS

Serial No:

Report No. 476-1407-00 (May, 1997) Tested to: UL 1482/ULC S627/CSA B366.2/ASTM E 1509-95Maximum Input Rating: 3.5 lbs (1.60kg)/hr Electrical Rating: 115V, 60Hz, 3 AmpThis pellet fired appliance has been tested and listed for use in manufactured homes in accordance withOregon Administrative Rules 814-23-900 through 814-23-909.Install and use only in accordance with the manufacturer’s installation and operating instructions. Contactlocal building or fire officials about restrictions and installation inspection in your area. Use only listed3 in./75 mm or 4 in./100 mm diameter listed type “L” Vent complete with components. See manufacturer’sinstallation instructions for precautions required for passing a vent through a combustible wall or ceiling.Do not connect this appliance to a vent serving another appliance.

Minimum Clearance to Combustible Materials (Measured to Stove Top)

BACKWALL

LEFT

SID

EWAL

L

FLOOR PROTECTOR

A

C

HH

B

G

EADJACENT WALL

ADJA

CENT

WAL

L

D

D

RIGH

T SID

EWAL

L

Interior Vertical Horizontal ThroughFlue Installation the Wall Installation

Left Sidewall A 9” 9”Right Sidewall B 9” 9”Backwall C ** 3”Corner D 2” 2”Flue Vent E 3” 3”

Maximum alcove depth 48 in/1220 mm, min ceiling height 60 in/1525 mm.Combustible floor must be protected by a non-combustible material, extending to the front (G) 6 in/150 mmand to the sides (H) 0 in/0 mm.** This dimension will vary depending on brand of listed type “L” vent. See manual for details.

For use with 1/4 in/6 mm to 5/16 in/7 mm diameter pelletized wood fuels only.Replace glass only with 5 mm ceramic glass.Do not route power cord beneath heater. The space beneath the heater must not be obstructed. Outsidecombustion air is mandatory for mobile home installation. Do not obstruct combustion air openings. Operateonly with viewing door and ash removal tray tightly closed. Keep all furnishings well away from heater.

Mfg. by TRAVIS INDUSTRIES, INC.10850 117th Pl N.E.Kirkland, WA 98033 TM

HOT WHILE IN OPERATION. DO NOT TOUCH. CONTACT MAY CAUSECAUTION:SKIN BURNS. KEEP FURNISHINGS AND COMBUSTIBLE MATERIALA CONSIDERABLE DISTANCE AWAY. SEE NAMEPLATE AND INSTRUCTIONS. DO NOTOVERFIRE. IF HEATER OR CHIMNEY CONNECTOR GLOWS, YOU ARE OVERFIRING. INSPECTAND CLEAN CHIMNEY AND CONNECTOR FREQUENTLY. UNDER CERTAIN CONDITIONS OFUSE, CREOSOTE BUILDUP MAY OCCUR RAPIDLY. DO NOT OVERFIRE. IF UNIT SHUTS DOWNOFTEN YOU ARE OVERFIRING. TYPE OF FUEL: PELLETIZED WOOD FUEL ONLY.

Heritage Bay PS

Lopi

Limited 7 Year Warranty 33


To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the appliancepurchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, Washington 98033. TRAVIS INDUSTRIES, INC. warrants thisappliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the originalpurchaser from the date of purchase as follows:

Years 1 & 2 - COVERAGE: PARTS & LABOR

Firebox Assembly:Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or AshDump, Cast Fireback, Heat Exchanger Tubes, ExhaustManifold, Exhaust Box

Door Assembly:Door Frame, Latch Assembly, Glass Retainers

Auger AssemblyAuger Flight, Auger Tube, Auger Bushings

Ceramic GlassGlass (breakage from thermal shock)

Igniter SystemIgniter, Igniter Leads

Electrical SystemAuger Motor, Convection Blower, Exhaust Blower, CircuitBoard, Snap Disks, Wiring Harness, Vacuum Switch

AccessoriesPanels, Legs, Pedestal, Gold Trim, Ceramic Log with Log Shelf,Gold Door (See # 9 below)

Re-Installation AllowanceIn cases where heater must be removed from home for repairs, apartial cost of re-installation is covered (pre-authorization required)

One-Way Freight AllowanceOne-way freight allowance on pre-authorized repair done at factoryis covered.

Exclusions: Paint, Gasketing

Years 3 Through 5 - COVERAGE: PARTS & LABOR

Firebox Assembly:Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or AshDump, Cast Fireback, Heat Exchanger Tubes, ExhaustManifold, Exhaust Box


Auger AssemblyAuger Flight, Auger Tube, Auger Bushings

One-Way Freight AllowanceOne-way freight allowance on pre-authorized repair done atfactory is covered.

Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Accessories (panels, legs, pedestal, gold trim, ceramic log, golddoor), Re-Installation Allowance

Years 6 & 7 - COVERAGE: PARTS ONLY

Firebox Assembly:Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or Ash Dump, CastFireback, Heat Exchanger Tubes, Exhaust Manifold, Exhaust Box


Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Accessories (panels, legs, pedestal, gold trim, ceramic log, golddoor), Auger Assembly, Re-Installation Allowance, One-Way Freight Allowance, Labor

CONDITIONS & EXCLUSIONS1. This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with the instructions in

the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized Travis dealer.3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered

under warranty.4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the

installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before installation.5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills

or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.6. This Warranty is void if:

a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited

to, improper chimney/venting installation.7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation,

alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is intransit, alteration, or act of God.

• This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, chipped orcracked firebrick, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, or the use of fuel other than thatfor which the unit is configured.

• Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items, or other external sources left on the gold or nickel from the use ofcleaners other than denatured alcohol is not covered in this warranty.

10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental orconsequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.

11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis appliance without theexpress written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.

12. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literature, or printed material is not part ofthis 7 year warranty.

13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercialpurposes, it is excluded from this warranty.

14. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this warranty. TRAVISINDUSTRIES, INC. assumes no liability for such warranties or representations.

15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether express or

implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.

IF WARRANTY SERVICE IS NEEDED:1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DAYS, giving them proof of

purchase, the purchase date, and the model name and serial number.2. Travis Industries has the option of either repairing or replacing the defective component.3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the

dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance.At that time, you may be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, willrepair or replace, free of charge, your appliance if it is found to be defective in material or workmanship within the time frame stated within this 7 year warranty.TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, ordealership.

4. Check with your dealer in advance for any costs to you when arranging a warranty call. Dealers may require you to pay a service or trip charges for anywarranty work. This charge can vary from store to store.

34 Optional Equipment


Thermostat (Part # 99300650)

! Do not connect 120 VACto the thermostat circuit ofthis heater (do not use ahousehold thermostatused for a wall-board orother electical heater).

1 Attach the thermostat wire tothe circuit board (see theillustration to the right). Routethe wire through the back of theheater (away from any hot ormoving components).

2 Determine a location for thethermostat that is within range ofthe 20' length of thermostatwire. It should be centralized inthe room and away from theheater. The wire may be routedexternally on the wall or behindthe wall (preferred).

3 Follow the directions to the rightto attach the thermostat andthermostat wires.

Attach the quick-connects

to the two posts near the

molex connector on the

circuit board (orientation

does not mater).

50 60 70 80 90

50 60 70 80 90

Robertshaw

Run the thermostat wires through the wall (cut off excess wire, leaving 6” of slack).

Pull the cover off the thermostat

Expose 1/2” of wire and attach to these two posts.

Standard Screwdriver

Attach the thermostat to the wall through these two holes.

Optional Equipment 35


Center Flue Adapter (Part # 99300137)

The center flue adapter centers the flue and has a short "tee". This positions the vent closer to thestove than a normal "tee", allowing for tighter installations and easier access.

• The adapter is made by Simpson Duravent®. Use Simpson Duravent®vent for the entire system.

Hint To ease cleaning of the "tee", we recommend the use of the twist-on cap manufacturedby Simpson Duravent® (part number 3067A). This component replaces the cap on the"tee" and allows access to the cleanout without tools.

1) The center flue adapter has two pieces: a custom "tee" and a 45° elbow. The 45° elbow,which centers the vent, is not required (proceed to step 2 if not using). Before installing,remove the elbow, apply high-temperature silicone to the pipe joint and attach the elbowto the "tee" so the elbow bends upwards when attached. Use three screws (use self-drilling "zip " or metal screws) to secure these two pieces together.

2) Apply high-temperature silicone to the "tee" pipe joint where it connects to the stove.Use three screws (use self-drilling "zip " or metal screws) to secure the "tee" to the stove.

When using the minimum clearances, this dimension is approximately 7-7/8".

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA3” Min.

Floor Protection

2” Minimum

Clean-out

Center Flue Adapter (3-3/4" external diameter)

High-Temp

Silicone

Pellet Stove

3"

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

25" (from base of stove)

Remote Thermostat

• Follow the instructions included with the remote thermostat for installation.

Using the Remote Thermostat

The remote thermostat has a 1 to 2 minute lag time between the time the thermostat is turned up andthe heater turns on. Included with the remote thermostat is a set of instructions that details theoperating characteristics of this optional component.

36 Optional Equipment


Optional Log (Part # 98900126)

! Make sure the heater has fullycooled before installation.

1 Open the door (see the instructionsincluded with the owner’s manual.

2 Attach the two log shelf legs to thecross brace with the four includednuts. Make sure to use the correctleg for each side.

• Install the log shelf assembly and logfollowing the directions below.

Right Log Shelf Leg

Left Log Shelf Leg

Log Shelf Cross Brace

3/8" Nutdriver

Nuts

Center the log on the log shelf and push it back so it rests against these two tabs.

Place the log shelf assembly so the back edge contacts the cast firebrick in the rear of the firebox. Note how the taper on the assembly matches the taper on the cast firebrick.

ab

NOTE:On inserts, the ash box must be installed before placing the log shelf assembly.

When in place, the log shouldappear as shown in the photographto the right.

Optional Equipment 37


Optional Gold Grill (part # 93005034)


Use a phillips screwdriver to remove the two screws holding the black trim in place.

Open the hopper lid.

Use the same screws to attach the gold trim.

a

b

c

Optional Gold Door (part # 99300219)

Remove the door by sliding it up and off the door frame.

Slide the new door onto the door frame. HINT: align the bottom joggle clips over the brackets on the door and slide into place. Then lift up slightly on the door to attach the upper clip.The door is held in place with 4 joggle clips.

Door Frame

Door

38 Index


Adjusting the Fan Speed......................................20Air Leaks..........................................................30Alcove Installation Requirements ..........................11Ashpan (Opening and Disposing Ashes).................27AUGER ON Light................................................20Auto Mode........................................................19Bi-Weekly Maintenance (or every 10 bags pellets) ....24Blower (Exhaust Blower Cleaning) .........................29Blower Speed Adjustment ....................................20Cap (Pellet Vent Termination) ...............................9

Check for Air Leaks - Door, Glass and Ashpan.........30Chimney Retrofit (wood stove) ..............................14Clean the Exhaust Blower ....................................29Clean the Exhaust Duct.......................................28Clean the Glass.................................................27Clean the Heat Exchange Tubes ...........................24Clean the Vent...................................................29Cleaning Ashpan (Opening and Disposing Ashes).....27Cleaning the Firebox (Sweep Ash Into Ashpan) ........26Cleaning the Firepot...........................................23Cleaning the Hopper (Vacuum Hopper) ...................24Clearances - Corner Installation............................7Clearances - Straight Installation ..........................7Clinkers (Check Firepot for Clinkers) ......................23Controls ...........................................................16Curing the Paint .................................................16Daily Maintenance (whenever using the stove).........22Dimensions.......................................................5Direct "Through the Wall" Installation......................12Door (cleaning the gold).......................................24Door (Opening) ..................................................25Door Gasket (inspection, removal) ........................30Electrical Specifications......................................5Emissions (EPA Compliance) ...............................5EPA Compliance................................................5Exhaust Blower (Cleaning)...................................29Exhaust Duct (Cleaning)......................................28Fan (Adjusting the Fan Speed)..............................20Firebox (Cleaning) ..............................................26Fireplace Installation ..........................................15Firepot Cleaning.................................................23Firepot Inspection (Inspect the Burn).....................22Flames (Inspect the Burn)....................................22Floor Protection Requirements..............................6Fuel.................................................................5Gasket (door, glass - inspection & removal) ............30Glass (Cleaning) ................................................27

Glass Removal.................................................. 30Gold (cleaning).................................................. 24Hearth (Floor Protection Requirements).................. 6Hearth Fireplace................................................ 15Heat Exchange Tubes (cleaning) .......................... 24Heating Specifications........................................ 5Hopper Cleaning (Vacuum Hopper)........................ 24Important Information......................................... 1Installation Options............................................ 6Installation Warnings (Before you Begin) ................ 6Interior Vertical Vent Installation........................... 13Introduction...................................................... 1Listing Label ..................................................... 32Loading Pellets ................................................. 17Maintenance Required Light...........................................21Manual Mode .................................................... 18Masonry Fireplace ............................................. 15Mobile Home Requirements.................................. 10Modes of Operation............................................ 17Noise (Normal Operating Sounds) ......................... 31Normal Operating Sounds.................................... 31Opening the Door............................................... 25Outside Air ....................................................... 10Parts List ......................................................... 30Pellet Vent Termination ....................................... 9Pellets (Fuel) .................................................... 5Pellets (loading) ................................................ 17Pellets Piling Up ................................................ 22Placing the Stove .............................................. 6Planning the Installation...................................... 6Power Outages ................................................. 21Priming the Auger .............................................. 16Restrictor......................................................... 11Safety Label ..................................................... 32Safety Precautions............................................ 2, 3Serial Number Label ........................................... 32Smell in Home (Starting Heater for the First Time) ..... 16Start-Up Sequence ............................................ 20Stove Placement............................................... 6Thermostat Operation (Auto Mode)........................ 19Type A Chimney Retrofit...................................... 14Vent (Cleaning) ................................................. 29Vent Type ........................................................ 9Venting Distance............................................... 8Venting the Pellet Stove...................................... 8Warnings ......................................................... 2, 3Warranty.......................................................... 33Yearly Maintenance (or every two tons).................. 28Zero-Clearance (metal) Fireplace .......................... 15

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