pioneering a journey of organisational transformation and success | talent connect sydney 2014
TRANSCRIPT
JUST GET OUT OF THE WAY
ANASTASIA LIBERATOS Group Recruitment Manager Salmat
Pioneering a Journey of Organisa9onal
Transforma9on and Success
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WHO IS
SALMAT? 6 BILLION
VOICE CONTACT CENTRES & AUTOMATED INTERACTIONS
TRUSTED PARTNER
INSPIRES AND EMPOWERS
DEEP RELATIONSHIPS
MULTI-‐PLATFORM
ASX LISTED
MULTI – CHANNEL INTERACTIONS A YEAR
AUSTRALIA’S BEST KEPT SECRET
DIRECT MAIL CATALOGUE
DIRECT MAIL
CATALOGUE
ONLINE
MOBILE
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Organisational Transformation
GAME PLAN
EVOLVE
ASSESS ATRACT BEST
TALENT
REDUCE AGENCY SPEND
PARTNER EVALUATE REVAMP
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Evaluate
MARKETING
DIGITAL FINANCE
SALES
HR
MANUFACTURING
LEGAL
CALL CENTRE
CONTRACTORS
CONSULTANTS
IT
TWO DIVISIONS & HEAD OFFICE
THREE COUNTRIES
TALENT BULK & SPECIALISED
SKILL SET
CES
CMS
HEAD OFFICE
AUSTRALIA
NEW ZEALAND
PHILLIPINES
Revamp
EXPERIENCED RECRUITERS
TALENT BRAND
PARTNERSHIP/ CREDIBILITY LINKEDIN
RECRUITER
AGENCY ENGAGEMENT
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Talent Acquisition Team
Recruit ~ 3,500 PosiOons
TEAM LEAD: BRANCH
MANAGEMENT EXPERIENCE
BULK VOLUME RECRUITERS: CALL CENTRE &
ASSESSMENT CENTRE EXPERIENCE
SPECIALISED RECRUITERS:
DIGITAL, IT, FINANCE, SALES &
MARKETING
Talent Brand
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Agency Agreement:
Preferred Supplier Agreements
3 LIAISED WITH MANAGERS
2 ASSESSED AGENCIES AGREEMENTS
4 NEGOTIATED NEW TERMS & MARGIN
5 AGENCIES SIGNED NEW SALMAT TERMS
6 UPDATED SALMAT RECRUITMENT PROCEDURE
PLACED AGENCY DISCLAIMER ON EVERY EXTERNAL ADVERTISEMENT 1
Agency Engagement
RECRUITMENT MANAGER ALLOCATES TO RECRUITER HIRING MANAGER RAISES JOB
RECRUITER BEGINS SOURCING
RECRUITMENT MANAGER GAINS APPROVAL FROM HEAD OF DIVISION
RECRUITMENT MANAGER LIAISES WITH AGENCY
INTERNAL RECRUITER & AGENCY RECRUITER SOURCE FOR POSITION
HIRING MANAGER REQUESTS AGENCY ENGAGEMENT
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How do we hunt the Passive Talent
- LinkedIn Recruiter
AGENCY SPEND REDUCED
INVESTED
Assess
SURVEYS
TIME TO HIRE
COST PER HIRE
AGENCY SPEND
TALENT BRAND
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LinkedIn Global Talent Pool
-Careers Page
GOLD CAREERS PAGE
TRAFFIC DRIVER CAMPAIGN
WORK WITH US CAMPAIGN
2M+ INDONESIA
2M+ PHILIPPINES
1M+ MALAYSIA
1M+ SINGAPORE
1M+ SAUDI ARABIA
16M+ BRAZIL
93M+ UNITED STATES OF AMERICA
9M+ CANADA
24M+ INDIA
5M+ AUSTRALIA
1M+ NEW ZEALAND
3M+ SOUTH AFRICA
1M+ UNITED ARAB EMIRATES
13M+ UNITED KINGDOM
7M+ FRANCE
6M+ ITALY
1M+ BELGIUM
1M+ DENMARK
2M+ TURKEY
4M+ NETHERLANDS
1M+ SWEDEN
5M+ SPAIN
LinkedIn Recruiter
Salmat Women in Leadership
Reaching Talent – Careers Page
6,420 VISITORS IN THE LAST 12 MONTHS
Reaching Talent
371 AVERAGE MONTHLY APPLICATIONS
Reaching Talent – Talent Brand Index
Talent Brand Reach Talent that’s familiar with you as an employer
Viewing employee profiles
Connec9ng with your employees
Talent Brand Engagement Talent that is interested in you as an employer
Researching company and career pages
Following your company
Viewing jobs and applying
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Reaching Talent - Talent Brand Index
137% GROWTH
307% GROWTH
Reaching Talent
EMPLOYEE MEMBERS MONTHLY EMPLOYEE PROFILE VIEWS MONTHLY COMPANY PAGE VIEWERS MONTHLY CAREER PAGE VIEWERS TOTAL FOLLOWERS MONTHLY JOB VIEWERS TALENT BRAND ENGAGEMENT TALENT BRAND INDEX
+25% +35% +69% +114% +514% +307% +137%
% GROWTH SINCE MARCH
2013
Transformation TEAM
PARTNERSHIP
AGENCY ENGAGEMENT
LINKEDIN CAREER PAGE
LINKEDIN RECRUITER
TALENT BRAND
YOUTUBE CLIPS
90% REDUCTION IN AGENCY SPEND
