PITCH BOOKTina Aguirre, ADRN Graduate

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ECover Letter Resume

Do’s

Don’ts

Portfolios

Interview

Competencies

References, Awards, Transcripts

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Cover Letter

Dear Recruiter:

Enclosed please find a copy of my resume, along with my application to the Hospital. I will graduate for Imperial Valley College’s associate degree nursing program on May 23, 2010. I expect to acquire my registered nurse license by the end of June. I am very interested in an entry level nursing position in the obstetrical department and in your residency program.

I can offer my strengths in utilizing evidence based practice and unique understanding of the quality and safety needs of today’s hospitals. I have worked ….. I one of three selected to follow Dr. Gwon during my last semester ….

I hope that I will be invited for an interview and look forward to hearing from you. My phone number, email, and address are at the top of this letter. If I do not hear from you within two weeks, I will contact your office to follow up .

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Title & Opening

Name, contact info, & 1 sentence n knowledge/experience

Summary of Qualifications Top ¼ of resume – needs to spark their interest Summary of key accomplishments or achievements Describe skills related to the job for which you are applyingEducation or internship completed (brief as more later) Language proficiencies, security clearances, certifications

Professional Experience Title Month, Year - PresentCompany, City, State Brief statement about company if not in healthcare or unusual•1-2 bullets on: your role, responsibilities, duties, achievements

Be concise, use action verb & answer who, what, where, why, how, quantities, & outcome whenever possible

Include internships and volunteer roles List experiences chronologically & be prepared to explain gaps 5

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Education Degrees YearColleges City, StateGPA if above 3.0 Graduation Honors?•List education chronologically •List 1-4 recent academic projects or accomplishments

• Case studies or research that is relevant to the job •If you are a professional with work experience use this section to detail work related training/conferences, etc

Organization Year Membership or Office City, StateAny awards or special activity

Professional Activities

Interests or Volunteerism or Awards / Honors

Organization Year Activity City, StateAwards / Honors not listed above 6

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Do’s •Top ¼ of page is “prime time” – put your strongest points here•Include recent accomplishments, honors, licenses, certifications…•What you can offer – projects to save $ or decrease errors•Edit and proofread, then ask someone else to do the same•Start skills statement with a strong verb (action)•Professional Format:

• Be consistent with bolding, punctuation, and fonts • 1 page – if have extensive experience/education, 2 pages • Mail in a 9 X 12 envelope instead of folding • Quality paper & consider line or bolding to separate sections• Save 2 files & label with “first.last.resume” - easy to find

• 1 MS Word version for interviews & • 1 plain text version for Internet correspondence

• List your contact information on every page• Revise for each position – expand areas related to job desired • Have personalized cover letter attached to all submissions

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Don’tsUse "I" or repeat same action words, pull out a thesaurus

Include salary info, testimonials , photos, or high school info

List references as part of the resume itself

Give personal data. Marital status, DOB rarely additive

Include e-mail addresses such as sexymama@hotmail.com

Inflate your accomplishments, level of responsibility, or skills

Include a separate "objective" line at the beginning of the resume if it is to general and takes up valuable space at the top. Use your cover letter to explain your career objectives.

Confuse your resume with your autobiography. Limit detail and bullets to 1-2 lines.

Use clichés like dynamic or self-starting

List all of your job duties. Try to include job responsibilities in detail on your accomplishments

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Portfolios

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Portfolios for Nursing

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Why consider a portfolio Use it as an illustration during an interview

Organized, creative, way to represent a summation of you and your career

Focus on achievements, quality, not quantity, but can supplement what is in a 1-2 page resume

Electronic way to capture highlights of your career in a buildable and ever-changing manner that can be focused for a specific interview

http://get2work.borderlink.org/page.php?book=yp

http://goliath.ecnext.com/coms2/gi_0199-1947729/Professional-nursing-portfolios-a-global.html

http://electronicportfolios.com/myportfolio/

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Consider Including:

Business cardResumeTable of Contents or other organizational method Web pages (URLs, links, or actual HTML files)Online or PDF files:

Reports – case studies, projects, best practice trial, EBP/research, Competencies & skills check off

QSEN or Advisory Board Technology

Newsletters or articles participated in References – specific to internship, externship, mentorship, volunteerism & from instructor, peer, manager, self

IndexUse your imagination! 12

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LOther Portfolio Ideas Reflective practice statement or nursing narrative -- journal, write your story about a specific case or two that highlight how you made a difference with the patient/family or they with you, did you anticipate changes in the patient’s condition, did you change your practice, your values & beliefs of nursing

Long term career and professional goals 5-10 yr,

Applicable certificates

List of clinical rotations with a specific focus or interest

Unique patient populations you've worked with

Workshops or conferences, even if done during clinical rotation

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Interview

Remember: memorize best features/selling points & watch body language 14

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Interview Questions

What major challenge did you face? How did you handle it? What did you like or dislike about your previous job? -

What was the biggest accomplishment / failure ?

What was the last book you read?

How would you describe yourself in 6 words ?

What do you have to offer this organization?

What motivates you?

What are you passionate about?

What do you know about quality and patient safety ?

What would your last manager /instructor say about you?

Why are you interested in this area of nursing?

Do you prefer to work independently or on a team? Why

Can you give some examples of teamwork?15

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S/Interview Questions

How do you evaluate success?

If your boss is 100% wrong , how would you handle it?

When your workload was heavy, how you handled it?

You are going to the med room for a pain med for a patient, another patient’s call light goes on, and the physician for a third patient has insisted on seeing the nurse that will give the discharge instructions… What will you do first?

How did you prepare for this interview? (did you do research)

How do you keep current and informed about your job?

Have you planned/coordinated a project from start to finish?

What kinds of people do you have difficulties working with?

What is your greatest weakness?

Given a chance, what 1 thing would you change in your life?16

COMPETENCIES

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Quality & Safety Education for Nurses (QSEN)

Knowledge, Skills, and Attitude (KSA) = Competency

Definitions and Pre-licensure KSAs

Patient-centered Care

Teamwork and Collaboration

Evidence-based Practice (EBP)

Quality Improvement (QI)

Safety

Informatics

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S/Patient Centered Care

Examine how the safety, quality and cost effectiveness of health care can be improved through the active involvement of patients and families

Appreciate shared decision-making with empowered patients and families, even when conflicts occur

Participate in building consensus or resolving conflict in the context of patient care

Communicate care provided and needed at each transition in care

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S/Teamwork and Collaboration

Describe scopes of practice and roles of health care team members

Clarify roles and accountabilities under conditions of potential overlap in team member functioning

Assume role of team member or leader based on the situation

Initiate requests for help when appropriate to situation

Describe examples of the impact of team functioning on safety and quality of care

Explain how authority gradients influence teamwork and patient safety

Participate in designing systems that support effective teamwork

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S/Evidence Based Practice (EBP)

Demonstrate knowledge of basic scientific methods and processes

Describe EBP to include the components of research evidence, clinical expertise and patient/family values.

Participate effectively in appropriate data collection and other research activities

Differentiate clinical opinion from research and evidence summaries

Read original research and evidence reports

Participate in structuring the work environment to facilitate integration of new evidence into standards of practice

Question rationale for routine approaches to care that result in less-than-desired outcomes or adverse events 21

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S/Quality Improvement

Use tools (such as flow charts, cause-effect diagrams) to make processes of care explicit

Participate in a root cause analysis of a sentinel event

Give examples of the tension between professional autonomy and system functioning

Use tools (control and run charts) for understanding variation

Identify gaps between local and best practice

Explain the importance of variation and measurement in assessing quality of care

Design a small test of change in daily work (using an experiential learning method such as Plan-Do-Study-Act)

Practice aligning the aims, measures and changes involved in improving care 22

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S/SafetyDemonstrate effective use of technology and standardized practices that support safety and quality

Demonstrate effective use of strategies to reduce risk of harm to self or others

Use appropriate strategies to reduce reliance on memory (such as. forcing functions, checklists)

Examine human factors and other basic safety design principles as well as commonly used unsafe practices (such as, work-arounds and dangerous abbreviations)

Describe the benefits and limitations of selected safety-enhancing technologies (such as, barcodes, Computer Provider Order Entry, medication pumps, and automatic alerts/alarms)

Discuss effective strategies to reduce reliance on memory

Use organizational error reporting systems for near miss and error reporting

Use national patient safety resources for own professional development and to focus attention on safety in care settings

Describe processes used in understanding causes of error and allocation of responsibility and accountability (such as, root cause analysis and failure mode effects analysis)

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S/Informatics

Explain why information and technology skills are essential for safe patient care

Contrast benefits and limitations of different communication technologies and their impact on safety and quality

Value nurses' involvement in design, selection, implementation, and evaluation of information technologies to support patient care

Protect confidentiality of protected health information in electronic health records

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IESAdvisory Board – Bridging the Gap

Clinical Knowledge

l. Understanding principles of evidence-based practice

2. Knowledge pathophysiology of patient conditions

3. Knowledge pharmacological indications of medications

4. Interpretation physician / interprofessional orders

5. Compliance with legal/regulatory issues

6. Understanding quality improvement methodologies

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Technical Skills

7. Conducting patient assessments

8. Documentation of patient assessment

9. Conducting clinical procedures

10. Utilization clinical technologies

I l. Administration of medication

12. Utilization information technologies

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Critical Thinking

13. Recognition of changes in patient status

14. Ability to anticipate risk

15. Interpretation of assessment

16. Decision making based on the nursing process

17. Recognition of when to ask for assistance

18. Recognition of unsafe practices by self and others

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Communication

19. Rapport with patients and families

20. Communication with interprofessional team

21. Communication with physicians

22. Patient education

23. Conflict resolution

24. Patient advocacy

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Professionalism

25. Ability t o work independently

26. Ability t o work as a team

27. Ability t o accept constructive criticism

28. Customer service

29. Accountability for actions

30. Respect for diverse cultural perspectives

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Management of Responsibilities

3l. Ability to keep track of multiple responsibilities

37. Ability to prioritize

33. Delegation of tasks

34. Completion of individual tasks within expected timeframe

35. Ability to take initiative

36. Conducting appropriate follow-up

Source: Nursing Executive Center -interviews and analysis

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References Awards

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Market Distribution1st Year Sales Figures

Our perennial 3rd Quarter boost was larger than expected contributing to an exceptionally strong year. Distribution of sales across the geographic markets looks fairly steady.

Our new product line, released this year, is early in its adoption phase. We expect to see substantial revenue contribution from these products over the next two years.

Financial Summary

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YMarket Share by Division

Product Division 2002 2003 2004 2005

Electronics 10.3 % 12.1% 13.2% 17.0%

Consumer Goods 1.3% 2.3% 2.2% 2.7%

Services 12.0% 11.0% 8.9% 9.2%

Widget Sales 78.0% 82.3% 82.5% 84.0%

Installations 5.3% 7.9% 12.2% 15.1%

(1) Percentages based on domestic comparison to competitors in directly related industries.

(2) Percentages based on standing at the end of each fiscal year.(3) Values provided by a third party agency.

Organizational Structure

Contoso

Product Development

Design ManufacturingQuality

Assurance

Human Resources

Headquarters Subsidiaries

Finance

Business Process Model

Summary

This has been a pivotal year for the company in growth, but also development of our infrastructure and business processes. We’ll continue to focus on our internal systems over the next year.

Specific growth areas include Electronics where Contoso has seen as 6.7% increase in market share over the last three years. An area to monitor closely is the Services division where market share has dropped slightly.

Operating

Supporting

Optimizing

Changing

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IVC Nursing Program and Course Evaluation on-line in the computer lab with proof of completion a requirement