plan my cib

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Continuous Improvement & Benchmarking

Plan my CIB project

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2 Continuous Improvement & BenchmarkingPlan My CIB Project

Learning objectives

Have the skills to:

Identify relevant stakeholders

Identify other initiatives

Select team members

Propose the best timing

Plan for resources

Identify risks

Prepare a Project plan

Stakehold’s InitiativesTeamTiming

ResourcesRisks




How your Project starts

The CIB Working group nominates your serviceto the Steering Committee.

The Steering Committee endorses the project.

The Steering Committee nominates a TeamLeader and gives them the project nominationform.

The Team Leader scopes the project and

submits a project plan to the SteeringCommittee for approval.

Once approved, the project proceeds.




Tasks for planning the CIB project

1. Review the service nomination form.

2. Identify key stakeholders.

3. Identify any other initiatives in the area.

4. Propose team membership.

5. Confirm timing.

6. Propose resource budget.

7. Identify risks.

8. Submit project plan to the Steering Committee.




1. Review the service nomination

The service nomination form contains:Project Title

Scope

JustificationObjective

Manager responsible

Team Leader nomination

Start & finish dates

Review the details.Notify the Working group if any details need

changing.




2. Confirm key stakeholders

A stakeholder is a person or group with a valid interest inthe service.

Stakeholders may include: residents

customers of the service elected representatives

managers

staff who deliver the service

other agencies of government

NGOs and community groups

donor agencies and other financing bodies Consider the above list and decide who are the

stakeholders who must be consulted and communicatedwith during your project.




3. Identify any other initiatives

CIB is not meant to duplicate or replace any other initiative or program.

Consider the scope of the project shown in the servicenomination form.

Are you aware of any other projects or programs thatwould overlap or conflict with the proposed CIB project?

Examples: a re-organisation of the existing service is planned;

a new donor-funded project is expected to start soon, coveringthe service area in question;

a new government has been elected and has announced it willbe introducing policy reforms that will impact the service area.




4. Propose team membership

Consider the service nominated.

Consider potential team members:

Who are the people responsible for the service?

Who are the “experts”? Who could bring helpful skills from outside?

Who could represent the residents or customers of the service?

Ensure you have:

a good mix of talents and interests on the team.

enough seniority in the team to get things done.

enough knowledge of the service in the team to get the right

things done.




Colombo team – Food Safety




Cebu City – Town Hall Reception team




PNG – Provincial Service Improvementcoordinators




Bangalore – Footpath Maintenance team




5. Confirm timing

Consider the suggested timing in the service

nomination form.

Can you achieve changes within 12 weeks?

if so – proceed with planning;

if not – consider reducing the scope of the project by

focusing on just one or two key processes within the

service.




6. Propose resource budget

This budget is just for the operation of the CIB project

team.

It includes:

travel meeting rooms

refreshments (if applicable)

allowances (if applicable)

It does not include the resources required to make the

changes to the service that will later be recommended.

estimate these later, when the detailed implementation plan is

created for the changes the team decides to recommend.




7. Identify risks

Consider the project scope and objectives.

Determine what risks might be present that

would prevent the team achieving their

objectives.




8. Submit to Steering Committee

Fill out the CIB Project Plan form and submit it

to the steering Committee.




Disclaimer

The views expressed in this Toolkit are the views of the authors and do not necessarily reflect the views or policies of the Asian Development Bank (ADB) or Asian Development Bank Institute (ADBI), or their Board of Directors, or the governments they represent. ADB and ADBI do not guarantee the accuracy of the data included in this CD-ROM and accepts no responsibility for

any consequences of their use. Terminology used may not necessarily be consistent with ADB official terms.

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