plancompare one - connecture › wp-content › uploads › 2020 › ...plancompare one the market...
TRANSCRIPT
-
P l a n C o m p a r e O N EThe Market Leader in Medicare Shopping, Quoting and EnrollmentSupports Business Continuity and Telework
ONE Platform. ONE Omni-channel approach.
PlanCompare One powers 100+ health plans nationwide with the largest Medicare market share, covering*:
Highlights☑ Out-of-the-box and highly configurable
with compliance in mind
☑ White-labeled solution
☑ Gold standard drug pricing
• The most experience pricingdrugs in the industry
• Highly accurate algorithms
• Pharmacy-specific pricing(no regional averages)
☑ The most accurate total costestimates in the industry
☑ Health plan and drug data sourced directlyfrom carriers (no public use files used)
☑ A distribution network including 100+carriers, 40,000 agents in 50 statesand 25 national and regional multi-carrier agencies and aggregators
Pa i r i n g e v e r y c o n s u m e r w i t h t h e i r B e s t F i t p l a n .
PlanCompare ONE and Best Fit Plan Technology Connecture’s innovative Best Fit Plan Technology is the
foundation for providing the most accurate drug pricing,
highly personalized Medicare plan options (Medicare
Advantage, MAPD, PDP and Medicare Supplement)
and ensuring reliable total out-of-pocket estimates—all
delivered on the PlanCompare ONE platform.
Every beneficiary finds their best fit plan through an
optimal shopping and enrollment experience online
via phone, tablet or laptop, fully supporting your
business continuity and telework efforts.
Health plans, brokers and call centers benefit with
ONE private-label platform, a seamless front- and
back-end digital experience and the ability to
significantly improve self-service enrollments.
*Source: Mark Farrah membership data
88% of the MA/MAPD Market95% of the PDP Market 71% of the MedSupp Market
-
Rely upon PlanCompare ONE to:
Deliver more informed decision-making Connecture’s GOLD STANDARD DRUG PRICING and
reliable health plan data arms consumers (and the agents
guiding them) with the most accurate, current and relevant
data necessary to ensure more informed decision-making.
This data enables us to pair beneficiaries with their best-
fit plans.
Provide higher member satisfaction and retentionReliable, accurate and transparent TOTAL OUT-OF-
POCKET ESTIMATES help beneficiaries find their best fit
plan, leading to higher satisfaction and retention.
Our total cost calculators consider multiple factors, such as
the drug cost “donut hole” and straddle phases (pharmacy
claims that may fall within two or more coverage phases).
These factors are important for delivering the most accurate
out-of-pocket estimates.
Offer flexible delivery models ONE PLATFORM supports your needs and offers the
choice of highly-configurable Hosted and API options.
Speed enrollment conversions with an integrated consumer experience ONE OMNI-CHANNEL approach for broker, call center and
direct-to-consumer audiences provides a more seamless
experience for everyone, leading to a higher number of
conversions done faster.
-
Partner with the market leader who will ensure you implement on-time/on-budgetConnecture has more than 15 years of EXPERIENCE
and EXPERTISE in plan comparison technology and
drug pricing. We completely understand the needs and
challenges of diverse Medicare audiences.
Partner with experts who understand your compliance challenges Our platform is highly configurable TO MEET
COMPLIANCE REQUIREMENTS. We are here to help
you navigate the complexities of compliance.
Deliver leading-edge interface with responsive design Connecture’s intuitive UI design includes faster
navigation and plain language, all to simplify the
consumer experience and provide a more satisfying
enrollment experience. Responsive design
enables the application to display well in desktop,
laptop and mobile device.
Keep members loyal to your brand with Medicare Retention Suite on the same platformPlanCompare ONE offers a Medicare Retention Suite
option to support your member retention efforts and
build brand loyalty. Pre-loaded member data and
personalized messaging supports members who are:
Stay connected to members and keep them with you always!
1. Aging-into Medicare retirement
2. Transitioning (from commercial plans) into Medicare
3. Considering switching plans
4. Have plans that may be expiring or no longer available
-
PlanCompare ONE Benefits of each Tool on the Platform via ONE Omni-Channel Approach
PlanCompare ONE Tools PlanCompare ONEBenefits Consumer BrokerCall
CenterElectronic Scope of Appointment Manage digitally. Email or print/mail, maintain compliance X X
Quick quoteImprove self-service enrollments by emailing system-generated links for MA, MAPD and PDP plans
X X
Consumer Site Recommendations Provide plan information to consumers X X
Action List See reporting in an actionable list X X
Follow-up Tasks Have an action plan for every lead X X
Authorized Representative Add sales contact as appropriate X X
Productivity Tools Plan sales activity X X
Compliance requirementsMaintain compliance with our CMS focus and state DOI compliance for Medicare Supplement plans
X X X
Total annual cost estimates Based on beneficiary provided details X X X
Out-of-pocket estimates Personalized for consumers X X X
Plan Comparisons Side-by-side comparison of up to three plans X X X
Multiple plan types Supports MA, MAPD, PDP, MedSupp and Ancillary Riders X X X
API and hosted solutions Your choice of platform X X X
Integrates with your web site look & feel
Highly configurable private-labeled platform X X X
Integrates your messaging Reach members more effectively with your personalized message X X X
Personalized decision supportAccurate pricing and health plan data leads to more informed decision-making
X X X
Preloaded beneficiary & enrollment data
A completely personalized experience reduces call-handling time and speeds enrollment.
X X X
HIPAA security Safeguards privacy and compliance X X X
Member Retention Suite (optional)
Pre-loaded personalized member data enables targeted messaging to retain members and reinforce your brand
X X X
Sort & FilterEasily sort and filter to view plans, data and more relevant to your needs
X X X
Prescription Drug Search Search on prescription drugs and gather your complete drug list X X X
Pharmacy Search Search on preferred and standard pharmacies in your areas X X X
Save progress during enrollment Never lose track of enrollment progress X X X
Call center scripting We integrate your script (optional for brokers) X X
Broker Personalized URL (PURL) Boost marketing efforts & consumer engagement X
Subsidy - to calculate costs View Part D costs based on low income subsidy benefits X X X
Spanish language support Easily toggle between English and Spanish X X X
Salesforce CRM integration Single Sign-on for SF.com reduces call times and provides updates back to SF.com on member status X X
-
ConnectureDRX offers the most widely adopted Medicare shopping, quoting and enrollment solution, providing
millions of consumers every year with a simple digital experience for finding their best fit plans. With gold standard
drug pricing, ConnectureDRX arms consumers with reliable and time-tested out-of-pocket cost estimates to
support better decision-making. ConnectureDRX’s multi-channel automation saves consumers, carriers, brokers
and call centers time navigating Medicare complexities, improving member satisfaction and retention.
ConnectureDRX has been delivering compliant solutions for 20 years. Supporting 9 of the 10 top U.S. health
insurance carriers, more than 55 national and regional FMOs, and with 5,600 plans on our platform, ConnectureDRX
processed more than 800,000 Medicare and Medicare Supplement enrollment applications in the past
year. Our regular consumer market surveys from more than 16,000 respondents affords unique insights on
consumer shopping and enrollment behavior, driving innovation in research and development.
Contact Usconnecture.com I [email protected] I 800.379.9060
©2020 Connecture, Inc.