planif - guide de rÃ©fÃ©rence utilisateur externe...

Confidential Ad Booking – External user reference Guide de 44

Centre d'Information Rx Ltée, 2018

Ad Booking

Reference Guide - External User



Table of Contents

1. INTRODUCTION .............................................................................................................. 3

2. STEPS TO FOLLOW ....................................................................................................... 4

2.1 Access and authentication ............................................................................................................................................. 4

2.2 Selection of the work environment ............................................................................................................................... 4

2.3 Supplier plan .................................................................................................................................................................. 5 2.3.1 Action bar ................................................................................................................................................................ 6 2.3.2 Tab 1 : Planning ...................................................................................................................................................... 7 2.3.3 Tab 2 : Drop revenues / Ads summary .................................................................................................................... 9 2.3.4 Tab 3 : Comments .................................................................................................................................................... 9 2.3.5 Tab 4 : Approvals .................................................................................................................................................. 11

2.4 Planning grid ................................................................................................................................................................ 12 2.4.1 Planning grid by advertisements ............................................................................................................................ 12 2.4.2 Planning grid by product ........................................................................................................................................ 23 2.4.3 Review of Jean Coutu messages ............................................................................................................................ 25

2.5 Processing of additional temporary rebates .............................................................................................................. 26 2.5.1 Introduction to additional temporary rebates ......................................................................................................... 27 2.5.2 Adding an additional temporary rebate .................................................................................................................. 28 2.5.3 Viewing or modifying an additional temporary rebate .......................................................................................... 30 2.5.4 Duplicating an additional temporary rebate ........................................................................................................... 32

2.6 Monitoring of temporary rebates of an advertisement ............................................................................................. 33 2.6.1 Introduction ............................................................................................................................................................ 33 2.6.2 Approval of a list of rebates ................................................................................................................................... 33 2.6.3 Export of additional temporary rebates towards Excel .......................................................................................... 34 2.6.4 Adding additional temporary rebates in batch mode ............................................................................................. 34 2.6.5 Printing of a temporary rebate ............................................................................................................................... 35

2.7 Friendly Price Process ................................................................................................................................................. 36 2.7.1 List of Friendly Prices ............................................................................................................................................ 36 2.7.2 Adding/Modifying/Consulting a Friendly Price .................................................................................................... 39 2.7.3 Keep in mind .......................................................................................................................................................... 39

2.8 Marketing Programs ................................................................................................................................................... 40 2.8.1 Présentation of the process ..................................................................................................................................... 40 2.8.2 Marketing Grid ...................................................................................................................................................... 40 2.8.3 Making a request .................................................................................................................................................... 43



1. Introduction

The planning of advertisements is a centralized information management tool allowing the supplier of the Jean Coutu Group, or his representative, and the Category manager of the Jean Coutu Group to draw up together the supplier plan and its corresponding planning grid.

The underlying principle of this software tool consists in offering you a grid listing all the advertising dates of the coming year, by Supplier Plan. The objective being that you enter the products that you wish to advertise at the chosen dates and that you complete the supplier plan accordingly.

Once this step is completed, inform the Category manager that you have drawn up your plan proposal. The Category manager can then review this proposal. A meeting between you and the Category manager can then be scheduled to finalize the agreement and have it ratified.

This tool will also allow you to register additional temporary rebates. As was the case when creating the planning grid, you will need to define the rebates by product and by advertisement. These rebates will need to be approved by both parties before coming into effect. This approval cycle is separate from the Supplier plan.

This application is presented on a WEB platform to facilitate its use regardless of where you may be. A few restrictions apply mainly concerning the navigator used. Only the versions 6 and 7 of Internet Explorer have been validated so far. To be able to display a minimum of indispensable information on the same screen, a display of 1024x1768 is the minimum required.



2. Steps to follow

2.1 Access and authentication

Your contact and your support at the Jean Coutu Group is one of the Category managers with whom you do business. As soon as this Category manager has registered you in the system, you will receive a user name and a password by email that will allow you to access the application. If you were already registered for another application, you will be using the same connection parameters.

2.2 Selection of the work environment

Once the authentication is performed, choose «Planification Circulaires» among the list of applications that will be proposed to you.

When entering in the application, a greeting page will ask you to select a booking year and then a plan among those listed. You should see listed all the supplier plans (by line of products which can be advertised).

In the event that two of these plans refer to the same Category manager, the Product line column should facilitate the differentiation.

At this time, simply activate the plan that you wish to work with, and press the [Selection] button. Take note that only one plan may be selected at the same time.

The supplier plan selected will then be displayed if you are accessing the application for the first time. Otherwise you will be brought back to the module that you were working in previously, i.e. either the planning grid by ads or by products, or the supplier plan.



2.3 Supplier plan

This module is accessed when you enter the application for the first time or when you choose the Supplier plan option in the navigation panel.

The supplier plan appears as follows:

This electronic document replaces the usual paper document.



The heading of the plan indicates the effective period of the plan and identifies the representatives of both parties. The annex number is provided when the annex pertains to the original plan.

This heading is preceded by the status plan which may have the following values:

- Draft: Only the supplier has access to the plan in Edit mode. The Category manager may view the plan but cannot correct it. The planning grid is in the same mode as the plan.

- Transmitted by representative: You have completed your grid and your plan. You may access these but you can no longer modify them. The Category manager can now work on the grid. If your plan is in this mode by mistake, contact your Category manager to have him reverse the planning status.

- Revised by Category’s director: Once you have scheduled a meeting with the Category manager and have reached an agreement concerning the content of the plan and the planning grid, the Category manager will freeze the grid with this status. The approval of both parties can then be registered, your approval being required first.

- Approved by supplier: This status will be displayed as soon as you have approved the plan.

- Approved by the Category’s director: This status will be displayed as soon as the Category manager has approved the plan.

- Approved by the Main director: This status shows the final approval of the plan by the immediate superior of the Category manager, being a Main director or a Vice-president.

- Verification completed: This status indicates the plan has been verified by a person in charge and that all the deals have been created at Jean Coutu. This is the final status of the plan.

The information making up the plan has been distributed between 4 tabs. Each tab is divided into two columns. The left hand side column presents the numbers of the previous booking year while the column on the right hand side allows entering the numbers of the current year.

A notion of annexes has been integrated to the application and records any adjustment to a supplier plan which may have been previously approved by both parties. By consulting the column to the left (previous year), an Annex Total column will allow you to cumulate the amounts by budget of each annex if applicable. In this part, notice the forecast field which should harmonize the forecast in accordance to the date when the plan is drawn up.

2.3.1 Action bar

An action bar above provides the possible options at any given time.



Edit : Puts the plan in Edit mode and you can enter the budgets and comments required. Once in this mode, the «Save» and «Cancel» options become active, to the exclusion of any other. «Save» will allow you to confirm the modifications that you have made to the plan, while «Cancel» will bring you back to the stage prior to the activation of the «Edit» option.

Submit planning : Will allow you to notify your Category manager that you have completed your proposal. This will change the plan status to «Transmitted by representative» and will give access to the Category manager for his review.

Approve : This option is available once you have met the Category manager and you are ready to seal the agreement. The manager will have previously flagged the plan as «Revised».

Print : Option available at all times to print a hard copy of the supplier plan in its current stage of development.

2.3.2 Tab 1 : Planning

The first tab lists the different budgets as well as their corresponding Jean Coutu deal numbers.

The Deals column will always be in display mode only since the values will be entered automatically once the plan is approved.



The applied & EDI payment terms are entered by accessing a window with the button. This allows you to have a standard format of the text of the different payment terms.

These options allow referring to a number of days versus the dates determined. Select with the radio button the option desired and then enter the values according to the format wanted.

e Over & Above (EOA) can be entered as an amount ($) or percentage (%).



After the purchasing objectives, the amounts, the percentages or the budget levels concerned will be entered directly in the corresponding fields.

Notes:

- The Picking allowance is indicated by «Yes» or «No» only, with «No» as a default.

- If the Warehousing allocation is concerned, before entering the rate, indicate the type by selecting one of the two options proposed, i.e. «With a claim » or «Deducted on invoice ». The selection of one of these two options requires the entry of a rate. If the Warehousing allocation is not concerned, select the option blank to indicate that there is none.

- The same applies with the laptops where a rate and an amount may be entered or not. No period may be selected in the scrolling list if the laptop is not concerned.

2.3.3 Tab 2 : Drop revenues / Ads summary

If all the values to be entered are intuitive, the Sales calculation will be obtained by the selection of one of the options proposed in the list of options.

2.3.4 Tab 3 : Comments

The comments may be entered one after another, or be separated with an [Enter]. A maximum of 1024 characters is allowed.



2.3.5 Tab 4 : Approvals

No data entry is authorized in this tab. It allows only the display of the approval parameters.



2.4 Planning grid

The planning grid lists all the advertisements available and allows you to dispose your products to be advertised as you deem best.

2.4.1 Planning grid by advertisements

This function allows you to bring together all the products advertised for the same date under one title. This title identifies the advertisement, adds up the number of products of the current plan which were advertised and displays a reminder of the deadline of the additional temporary rebates.

Access this function from the navigation panel with the option «Planning grid by ads».

The planning grid by advertisement appears as follows:

The heading of the grid indicates the plan currently being drawn up.



Each advertisement of the booking year is identified in the section heading by its type, its start and end dates, and lists the number of products of the plan which are advertised in each advertisement. The information is completed by the deadline of rebates corresponding to the advertisement.

This icon allows adding a product to the corresponding advertisement.

This icon allows monitoring the temporary additional rebate for the corresponding advertisement.

The bar in the down page allows access to the different pages of the grid.

The title bar allows the following actions:

- Add product : Launches the addition of a product. This option is detailed later.

- Print grid : Launches the printing of a planning grid, on paper, like a PDF file.

- Export grid : Launches the production of an Excel sheet which lists all the information recorded in the grid. A choice of separators for Excel is available.

- Jean Coutu Messages : Opens a page that lists all the messages that you have received for the current plan. These messages may be a reminder of the confirmation request for a rebate, a change which affects an equivalence sphere regarding one of your advertised products, or any other message allowing you to better communicate with your Category manager.

Access the details of the products advertised for a given date by activating the ‘+’ which precedes the info titles.

.

In the example above, the circular of January 07 is detailed. Three different types of products appear: The #1386 represents a group of products since the previous column indicates a ‘G’. Consult the content of the group by clicking on the link associated to the product number, in this case 1386.



The other products of the advertisement are products in stock (a ‘-‘ precedes the product number). Some products are underlined and others not. Those that are underlined indicate equivalence masters; click on the link to view the list of products of this equivalence sphere.

It is also possible to detail and condense all the advertisements of the plan by activating the buttons [Expand all] and [Collapse all] above the grid.

2.4.1.1 Adding a product

To add a product, select the icon to the right of the advertisement.

A window will confirm the advertisement to which you wish to add a product. Select the product

from a window accessible by clicking on the button presented below .



A product search page is then proposed. You can then add an element among the four proposed, i.e.:

- Listed product: indicates a product marketed and identified at Jean Coutu.

- Group: collection of listed products brought together under the same label, generally in agreement with your Category manager.

- Unlisted product: Product not listed: this is a product that is identified but not created yet at Jean Coutu.

- New product: This is a future product whose marketing is scheduled for the upcoming booking year.

Depending on the type of product that you wish to add, determine the criteria proposed to conduct your search. Enter in the «Search» field a part of the description, the PJC code, the UPC code or the Supplier Sku of the product to be added and then click on the [Search] button or press [Enter].

A list of products corresponding to the search criteria will be displayed. You can always select a product by clicking on its description.



- Adding a Listed product

In the list of products appearing above, you will notice that three products have their PJC codes underlined in blue. This shows that these products are equivalence masters. For more details on the content of the equivalence of one these products, click on the PJC code. You can obtain a list of equivalences as described in the screen below for information purposes.

- Adding a Group

You can then select the group wanted by clicking on its description. It is possible to consult the list of products making up the group by clicking on the group number.



- Adding an Unlisted product

If you cannot find a product among the listed products, it is possible that the product is not sold by Jean Coutu yet. You can then choose this option to identify your product.

Click on the Search button to view all unlisted products to ensure the product is not identified more than once. If the product is not in the list, you have the possibility if identifying it by clicking on the [Identify non-listed product] button.

You will be asked to enter, in addition to the description, the UPC code and the Supplier Sku to validate that the product is in fact not listed at Jean Coutu.

Once the addition of the product has been confirmed, you must re-launch the search so that the product will be proposed among the products to be advertised.

You can then select the product wanted by clicking on its description.

- Adding a New product

Is considered a New product any product which does not yet have a UPC code, or a Supplier Sku, including the products which do not yet exist when the planning is being drawn up. You can then choose this option to identify your product.

Click on the [Search] button to obtain the list of new products to ensure the product is not identified more than once. If the product is not in the list, you have the possibility of identifying it by clicking on the [Identify new product] button.



You will be asked to enter the description and the UPC code to validate that the product is really not referenced at Jean Coutu.

Once the addition of the product has been confirmed, you must re-launch the search so that the product will be proposed among the products to be advertised.

You can then select the product wanted by clicking on its description.

Regardless of the type of product chosen, once the product is selected, you will find yourself in the adding a product page where you may modify additional information or provide a comment.



If the information to be entered concerns only one advertisement, it is recommended to not enter it at this stage of the process, since you have the possibility of copying this product in several advertisements of the grid and the information will be copied also. However, if you wish to have it apply to each advertisement of this product, enter it now.

To validate the above, click on the [Add] button. By confirming the addition, validations will be carried out to prevent multiple additions of one product in the same advertisement. However, if the product or the group added is also advertised in another form, a warning message will be displayed, but without rendering the addition impossible. (E.g.: you add a group but a product already exists of this group which is advertised on an individual basis).

The [Cancel] option is available if you change your mind and want to return to the advertisement in the grid.

2.4.1.2 Processing surrounding a planned product

Any transaction may be carried out from a planned product. The possible options are available by clicking on the product description, as presented below.

2.4.1.2.1 Moving a product from one advertisement to another

Select a product that you wish to move by opening the advertisement associated to the product, then click on the product’s description. A menu is opened from which you choose the «Move product» option.

The list of advertisements able to receive the product appears, as shown below. The «Product exists» column indicates the advertisements where this product is already advertised.

Select the advertisement (only one) where you wish to move your product by marking the corresponding space in the left hand side column.



Confirm your choice by activating the [Select] button at the bottom of the page. You can change

your mind by clicking on on the title bar of the page.

Once the selection is confirmed, the product will have been moved with all the information associated to it (comments, budget etc.).

2.4.1.2.2 Duplication of a product of an advertisement toward another or several other advertisements

The objective of this step is to introduce a product in several advertisements without having to proceed with multiple additions of a product to advertisements.

Select the product that you wish to move by opening the advertisement which concerns it and click on the product description. A menu opens from which you choose the «Duplicate product» option.

The list of advertisements able to receive the product appears, as shown below. The «Product exists» column indicates the advertisements where this product is already advertised.

Select the advertisement(s) where you wish to copy your product by marking the corresponding space in the left hand side column. More than one choice may be selected.



Confirm your choice by activating the [Select] button at the bottom of the page. You can change

your mind by clicking on on the title bar of the page.

Once the duplication is confirmed, the product will have been duplicated with all the information associated to it (comments, budget, etc.)

2.4.1.2.3 Removing a product from an advertisement

To remove a product from a particular advertisement:, select the product that you wish to withdraw by opening the advertisement which concerns it, then click on the product description. A menu opens from which you choose the «Remove product» option.

The list of advertisements containing your products will be displayed, as shown below.

Select the advertisement(s) where you wish to remove your product by marking the corresponding space in the left hand side column. More than one choice may be selected.

Confirm your withdrawal request by activating the [Confirm] button at the bottom of the page. You can change your mind by activating the [Cancel] button.



A confirmation will be required to remove the product from the advertisement(s) selected:

By confirming, the product and any rebates associated to it will be cancelled in the planning grid.

2.4.1.2.4 Update of information of a product included in an advertisement

At this stage you are allowed to complete the information required for the advertising of a product. When the product was first added, you were able to enter, among other information, the budget for the product advertised. You are now also allowed to change the value entered initially.

Select the product that you wish to modify by opening the advertisement which concerns it, then click on the product description. A menu opens from which you choose the «Edit product» option.

The data entry page below appears allowing you to enter the information.



If you wish to apply an Air Miles bonus on a product, activate the ‘Air Miles’ feature. No details will be required concerning the bonus.

The type of budget will be chosen among the budgets defined in the plan when opening the choice list. Enter a value or text of the «monthly» type in the box Budget amount. A budget type must be defined to enter data in this field.

Activate the [Confirm] button to confirm your entry, or [Cancel] to return to the product in the grid without taking into account your updates.

The advertisement being modified is underlined at the bottow of the page. To apply your changes to other advertisements, just select them before using the [Confirm] button.

2.4.2 Planning grid by product

Another way to review your planning is proposed by displaying all the products advertised first, then the advertisements concerned for each product.

This feature is accessed from the navigation panel, via the ‘Planning grid by products’ option.



The planning grid by product is presented as follows:

The difference with the planning grid by ads resides solely in the layout of the advertised products.

See the planning grid by advertisements for details concerning the functions. Only the differences with the planning grid by advertisement will be repeated in this section.

Each paragraph brings together the advertisements of the same product. So you will find there the product description and the number of times the product is advertised.

Access the list of advertisements of the product by activating the ‘+’ which precedes the info titles.

Result:



2.4.3 Review of Jean Coutu messages

The review of the messages sent automatically by Jean Coutu can be done thru the planning grid by ads or by products by using the button [Jean Coutu Messages].

This will display a screen in which you can acknowledge the messages and flag them as read.



2.5 Processing of additional temporary rebates

The processing of an additional temporary rebate is carried out at two levels: process a rebate directly on specific product of a given advertisement, or process the rebates associated to a specific advertisement.

The rebates are generally entered by you, while the Category manager can approve or reject them.

An additional temporary rebate typically circulates as illustrated below:



2.5.1 Introduction to additional temporary rebates

Select the product for which you wish to apply a rebate by opening the advertisement which concerns it, then click on the product description. A menu appears from which you choose the «Process rebate» option.

Note: This option is not active for a group or for a new product.

The following page appears; it is divided in three sections:

The action bar allows you to add a rebate if the deadline is still in the future, or to return to the planning grid.

The section identifying the product presents the advertisement referred to, as well as the elements identifying the product.

The additional temporary rebates are a grid that lists the rebates which apply to the products for the given advertisement.

Note: If the «Add rebate» option is not active, (in gray), this means that the rebate deadline has been reached or exceeded.



2.5.2 Adding an additional temporary rebate

Click on the «Add rebate» button to open the window below.

Start by identifying the type of rebate that you want to add from the option list.

If the rebate chosen is POS:

- Enter the amount (by unit).

- Enter a comment if necessary.

- The List price is an optional field for the supplier.

- All the other fields will not allow data entry since they are not involved by a POS rebate.



If the rebate chosen is ABB or AOI:

There are many more available fields. So validations will become more stringent.

- The ABB and AOI rebates are established in accordance to the purchase unit, as mentioned on the screen.

- For these types of rebates the type may vary, either an amount $ or a percentage %, by selecting in the list where the ‘$’ sign appears.

- Enter the value of the rebate which will be either an amount or a rate depending on the type selected.

- The validity start date is assigned by default.

- The validity end date must be entered. It must exceed the start date by 21 days or more.

- If you check off the «One Shot» box, the validity period becomes inactive, on the same principle of a «One Shot».

- Entering a comment is optional.

Confirm the entry by clicking on the [Save] button, or abandon this addition by clicking on [Cancel].

Note: At this stage the rebate just added is registered as a proposal, but it is not yet confirmed. You need to confirm it before the deadline of the advertisement to ensure it will be considered by the Category manager.



2.5.3 Viewing or modifying an additional temporary rebate

To access the details of a rebate, click on the small arrow associated to the title of the rebate wanted among the list of listed product rebates. A choice of options will appear, one of which is «View detail ». Click on this option. It is also quicker in this case to click directly on the title of the rebate.

You obtain the following screen:

The fields that are in gray have no impact on the current rebate.

The List price is always optional for the representative.



The possible values of the rebate status are:

- Pending: This is the original status of a rebate at its creation.

- Confirmed: You have confirmed this rebate. So the Category manager may now approve it or reject it.

- Approved: The Category manager has approved the rebate. The process is completed. However, if this product was an equivalence master and a new product was added to the sphere, a new confirmation of this rebate will be necessary.

The actions required in the action bar are:

- Edit: Allows returning to a rebate and correct it.

- Delete: Allows removing a rebate till it has been confirmed.

- Confirm rebate: Allows confirming an additional temporary rebate. If equivalences were concerned and have not yet been validated, you will be asked to validate them before confirming the rebate. This ensures that you are aware of all the products concerned by the rebate.

- View equivalences: This button is active only if the product is an equivalence master. It allows seeing the equivalences of a product. This list is useful to learn about all the product of the equivalence sphere concerned by the rebate.

- Close: Returns to the product and the list of rebates associated to it.

The [Checked] button at the bottom of the page allows accepting the list of products concerned by the rebate.



2.5.4 Duplicating an additional temporary rebate

Once a rebate has been entered, it is possible to copy it in other advertisements with the option «Duplicate Rebate».

The list of advertisements containing the product is displayed. The advertisements already possessing a rebate of the same type will be mentioned and it will not be possible to select them.

Click on «Duplicate» to confirm the copy of the rebate, or «Close» to cancel it.



2.6 Monitoring of temporary rebates of an advertisement

2.6.1 Introduction

The monitoring of rebates allows to see all the products advertised in the same advertisement and to highlight the rebates applied. This option can be called up from the planning grid by advertisement with the button :

The following page appears:

This page lists the reference environment, the advertisement selected and a grid with all the products advertised for the plan. Each rebate associated to a product occupies its own line.

A filter is allowed on all the columns displayed.

2.6.2 Approval of a list of rebates

The confirmation of the rebates of an advertisement is done from the action bar of the monitoring



of temporary additional rebates. This action can be done only if the supplier plan has been approved by the representative and by the Category manager.

The rebates can be selected individually by marking the corresponding space in the left hand side column. It is possible to rapidly select all rebates from the advertisement by clicking on the button [Confirm all].

The final approval will be done by activating the button [Confirm selection].

2.6.3 Export of additional temporary rebates towards Excel

Exporting towards Excel all the rebates advertised for the promotion displayed is done from the action bar of the monitoring of additional temporary rebates.

A list of choices associated to the export button allows you to identify the separator used by Excel. This separator is by default the comma (,) but your Excel version could be configured to recognize the semi-colon (;) as the separator. So once exported towards Excel, if the data is not aligned to your liking, select the other option and then re-export the list. You should then find your rebates aligned in the Excel sheet.

2.6.4 Adding additional temporary rebates in batch mode

Adding rebates in a batch mode will allow to enter a rebate on multiple items at the same time.

The information to type in is the same as on an individual item. However, it is possible to identify, item by item, or even for all items from the advertisement by activating the button [Select all], for which items you want to apply the rebate inside the advertisement.



2.6.5 Printing of a temporary rebate

New option requested by some suppliers for internal accounting purposes. Launches the printing details of each selected rebate by pointing out the equivalences involved when these are present.

This option may be accessed for a specific rebate or a set of rebates within the same promotion.



2.6.5.1 Printing a specific rebate

Click on the « Print » button of the « Rebate detail » form. This option is available if the rebate is approved.

2.6.5.2 Printing of a set of rebates

Click on the « Print » button of the « Rebate Monitoring » form. This option is available if at least one of the rebates is on approved status. All the approved rebates will be printed in sequential order.

2.7 Friendly Price Process

2.7.1 List of Friendly Prices

The list of Friendly Prices is a compilation of Friendly Price events for the selected year. Using this list our



Friendly Prices proposals can be drawn up.

The list of Friendly Prices is accessed from the Navigation module, via the Friendly Prices option.

The list of Friendly Prices appears as follows:

This list is a compilation of all the Friendly Prices events scheduled during the year. Each event will be identified in a separate line that provides the event period, the receiving deadline for this event, the number of FP’s and the charge that will be determined by the Category director.

The content corresponds to the Friendly Price form. It is made up of the different products proposed as part of the Friendly Price offering for a specific event.



Adding a product: Allows adding a product for the corresponding event. This option is available as long as the current date has not exceeded the receiving date.

Confirming the proposal: This option is available as long as the receiving deadline is not exceeded, and that at least one product exists on the form that is under the « Draft » or « Rejected » status. Each of the products concerned will switch over to the “Confirmed” status. As soon as you confirm, your contact at the Jean Coutu Group will be receiving an e-mail informing him accordingly.

Taking back the proposal : This option is available as long as the receiving deadline is not exeeded, and that there exists at least one product in the form that is under the « Confirmed » status. Each of the corresponding products will return to the “Draft” status.

The other possible status values are :

- Pre-approved: The coordinator validated the proposal after having eventually adjusted the suggested Friendly Price. The charge is applied. The Friendly Price is counted in the spent budget.

- Approved: The category director has approved the proposal after having in due time adjusted the suggested Friendly Price. The charge is applied. The Friendly Price is counted in the spent budget.

- Accepted: The Friendly Price can now be processed.

- Refused: The Friendly Price was at last refused by management.

The bar in the footer allows accessing all the pages of the list if more than one page is necessary to list all



the Friendly Prices of the year.

2.7.2 Adding/Modifying/Consulting a Friendly Price

Clicking on a product description in the form will display the following detail page:

The information identifying the products and the retail price of the Friendly Price will appear. If a competitive offer (an equivalent product is advertised in the circular overlapping the Friendly Price event), this advertisement will be listed along with the discounts eventually included.

2.7.3 Keep in mind

1. A Friendly Price can be entered as of the moment the event is listed till the receiving deadline.

2. A Friendly Price can no longer be modified if the form is confirmed. At that stage, the form may be started over if a correction is needed.

3. When confirming a form, your contact at the Jean Coutu Group received an-mail informing him accordingly. Similarly, if your proposal is rejected, you will be informed accordingly by e-mail.



2.8 Marketing Programs

2.8.1 Présentation of the process

The supplier representative prepares a request within a paragraph and informs about the planned date and the budget provided for this purpose. He submits it to his purchasing office who will receive an email.

The Category director will then forward it to the Marketing Department, completing the request.

Once the offer has been completed by the Marketing Department, the purchasing office will validate it and submit to the supplier representative the offer for approval.

This approval will start the work for its realization. The programs contained in the offer will then be deployed in the marketing grid, on the same principle as the products in the ad grid.

2.8.2 Marketing Grid

The Marketing Grid is the gateway to requests and tracking of all digital programs.

It is accessed from the navigation pane, "Marketing Grid" Option, after having identified the supplier plan on which you want to work.

It is from here that it is allowed to initiate a request. The marketing grid is presented, as described below, in the form of 2 tabs. A tab that shows the marketing programs throughout the year, and the second the current requests (the requests that the supplier representative has not yet approved)



2.8.2.1 "Current requests" tab

It lists all requests issued that have not reached the final status to start production, ie "approved by the supplier representative".

By clicking on the status, you access the detail of the request. If the request is pending approval, it is that the offer is completed and then access to the content of the offer, with the details of each program.

: Launch the page that allows you to prepare a request.

: Opens the list of all the marketing programs available in PDF on a new tab.

2.8.2.2 « Marketing Programs » tab

This tab presents the marketing programs scheduled per week.

Underlined links provide access to the program or the complete offer.



2.8.2.2.1 Example of a Marketing program

Below, the "Brand Page" program.

The program tab details the content of the proposal for the program including the financial details.

The "Modalities" tab recalls the modalities defined for each program.

The "Products" tab refers to the products concerned by the digital offer.

: This button is available when an attachment is associated with the program. It opens it.

: Allows you to view the request as it was initiated without leaving the program.



: When visible, this button accesses the program that precedes it in the offer. If it is not visible it is that the current program is the first in the list of programs of the offer.

: When visible, this button accesses the program that follows it in the offer. If it is not visible it is that the current program is the last in the list of programs of the offer.

If none of the 2 previous buttons is visible, it is because the offer only consists of this program.

2.8.3 Making a request

To start a request, from the Marketing grid, activate the "New request" button.

This request must be made 8 to 10 weeks before the launch of the first program.

Content Area:

Mandatory information to be indicated: List of products related to the desired programs and marketing programs. Additional information: Description of the event, flyer, external investment, internal activity, exchange of visibility and all other relevant information.

The category director will still have the opportunity to enrich the application before forwarding it to get a detailed proposal



: The request can be modified as long as it has not been sent to the purchasing office.

It can also be deleted as long as it is not submitted.

The up-to-date marketing program pamphlet is also available at this level at any time. The status of the request is always visible and at the following values:

Draft. The request is still in the hands of the supplier representative. Its content is editable. Pending: The request has been submitted to the purchasing office. In progress: The request is supported by the Marketing Department Awaiting approval: The offer is completed. It has been validated by the purchasing office. It remains to be

approved by the supplier's representative. By approving it, the production process is triggered. When the offer is completed by the Marketing Department, the offer will be presented rather than the request. It will look like this:

The total amount that will be claimed is the amount mentioned in the "Total Investment" field. The total rebate, if any, is indicated as a reference. If the package consists of several programs, the claims will be made by program, as defined in the financial schedules of this one.

: The marketing department receives an email informing them of the acceptance of the offer and that the start of the work can be started.

: This action is available to put an end to the offer, by refusing it. It is no longer possible then to return.

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