Planning for Practice SuccessOperations Plan

Goal SettingSWOT Analysis

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FacilityStand aloneStrip mall

Central Business DistrictOld TownService locations

Internal Business Layout

Waiting roomFront DeskNew Patient roomAdjusting roomX-rayPhysical TherapyMassageAcupuncture

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Layout and DesignHow your location is laid out and designed is

important, because it affects the image and productivity of your business

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The Grid Layout

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The Loop Layout

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Product Layout in a Pizza Kitchen

Insert fig 13.7 from page 414

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Layout & Design – Home Office LayoutPrimary layout consideration for designing

this type of space is to be sure that it is separate from all other home functions. If you don’t do this, the IRS will not allow deductions for home-office expenses

When will you be open?

Days of WeekHours per dayHoliday closings?Consistency…

Equipment

Did you remember everything:Think of:What services you are offering?What do your employees need to do

be able to do their job?If you are selling something – do you

need display cases?

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Let’s make a list:Waiting RoomFront Desk areaDoctor’s officeAdjusting room(s)Xray roomBathroomExteriorKitchen or breakroomOther?

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Goal Setting & StrategiesWritten in terms of outcomes rather than

actionsMeasurableChallenging yet attainableCommunicated to everyone in the companyWritten with a time frame for achievement

Quantitative!!

Copyright © Houghton Mifflin Company. All rights reserved.

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Levels of Goals

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GoalsLet’s write three goals for the first year of

business:Breakeven by the 3rd quarter of businessI will meet with my employees for performance

reviews each quarter.I will bring in 10

new pts/month.

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SWOT Analysis Strengths

Weaknesses Opportunities

Threats

Operating PlanShould be 3-5 pages in lengthCoordinates with pages 3 & 4 of the template

Did I mention?Remember your audience is the financial

advisor/bankerRemember to write in 3rd personRemember to write in a clear and concise

manner

Due next week:

Aug 25: Individuals on teams (5,7,9,11,13,15) are to send their operating plan and template #3 & #4 to me.

Aug 23: Blog:  1 per team (12,14,16,17,18,19,20,21,22,23,24)

Aug 25: Blog Summary - 1 per team (26,27,28,1,3) email to me and include that this is the blog summary in the subject line.

Any Questions?

What was most helpful today?What do you need more

clarity on?

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Sources*

Planning for Practice Success, Dr. Jean Wilson, Murray

Small Business Management, 3rd Edition, Hatten

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