The NDIS ProcessEligibility

I Planning process

I Completion of plan

I Explanation of plan

I Set up of participant access to plan

I Accessing mainstream & community supports

ISelection of service providers by participant

I Contracting of service providers by participant

I Ongoing support

Problems with the Process

Planning processNot enough time to pre-plan

Not enough time for planning meetingsPlanners with inadequate understanding of intellectual disability issues

Completion of planSome plans constantly in planning mode

Confusion about plan versionsDecisions sometimes not driven or owned by the participant

Explanation of planOverly-complicated

Confusion about scheduled servicesPortal intimidating to some

Accessing mainstream & community supportsPlanning not adequately exploring informal and community-based

resourcesThe role of the LAC not fulfilled

Problems with the Process

NDIA currently working on changes to the process that will hopefully address these early problems.

VALID is looking forward to greater emphasis on:

• Capacity building strategies (esp. pre-planning) • More time for planning process• Greater flexibility through increased bundling of items• Improved design and accessibility of portal• The community connection functions being picked up

through ILC initiatives• Control of the plan being with the participant