plath's meats ecommerce deliveries streamlined with ozlink
DESCRIPTION
Plath’s Meats has been providing quality smoked meats since 1913. From its origins as a store in Rogers City, Plath’s Meats has grown into a nationally recognized brand, providing the highest quality smoked meats. A family business now with the 4th generation involved, Plath’s Meats has always been an innovator, from providing in-store meat lockers for customers in the 1940s, to expanding to eCommerce in the last few years. To support their growth online, Plath’s implemented Magento. As their eCommerce business grew, they knew they needed to automate and streamline those orders and they turned to OzLINK.TRANSCRIPT
At a Glance: Plath’s Meats has been providing quality smoked meats since 1913. From its origins as a store in Rogers City, Plath’s Meats has grown into a nationally recognized brand, providing the highest quality smoked meats. A family business now with the 4
th generation involved, Plath’s Meats has always been an innovator,
from providing in-store meat lockers for customers in the 1940s, to expanding to eCommerce in the last few years. To support their growth online, Plath’s implemented Magento. As their eCommerce business grew, they knew they needed to automate and streamline those orders and they turned to OzLINK. Industry: Retail, eCommerce Oz Solutions: OzLINK Channel Applications: QuickBooks, Magento Key Benefits:
Reduced order entry and shipping errors by 84%
Eliminated clerical steps cutting annual costs by thousands of dollars
Optimized shipping options based on destination and product The Challenge: With eCommerce volumes growing 2 to 3 times during the busiest times, the
manual processing of orders was taking too long. Furthermore, the clerical data
entry into QuickBooks and UPS WorldShip was prone to error. These efforts were
taking away from time that would be better spent serving the customers. The
original process involved:
Manually typing the orders from Magento into QuickBooks, then manually processing shipments in UPS WorldShip. Finally, the resulting tracking number has to be typed back into Magento
Monday and Tuesday are shipping days, so picking the right UPS service for different destinations was manual to ensure the delivery was made by Friday.
The Solution: Plath’s Meats streamlined the entire process from orders being pulled from
Magento through to shipping with UPS WorldShip. Now with OzLINK the orders are
retrieved from Magento and inserted into QuickBooks. Shipping is automatically
initiated from the order in QuickBooks, generating the label and updating the
tracking number in both QuickBooks and Magento real time. The benefits achieved
include:
Orders are batch inserted into QuickBooks as opposed to manually typed, saving 120 minutes a day during peak shipping periods
The selection of UPS service is automated based on their distance and transit times
Cut manual data entry greatly reducing errors
Plath’s Meats
Plath’s Meats eCommerce Deliveries Streamlined With OzLINK
“Our eCommerce sales are
growing rapidly. OzLINK is key
in supporting our growth
through Magento“
-John Plath,
Owner,
Plath’s Meats
OZ DEVELOPMENT , INC . Phone: 508-366-1969
www.ozdevelopment.com
OzLINK Customer Success Story