pldw.byod & social media law presentation.final.6.10.2014

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Cradle to Grave: Legal Aspects of the Employment Lifecycle Maneuvering the Minefields of BYOD and Social Media in the Workplace Welcome toSponsored in partnership with… June 10, 2014

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According to a recent Cicso survey, 90% of Americans use their own devices at work. To protect confidential business information that may be shared over an unsecured IP address on an employee’s personal laptop, smartphone or tablet, employers are encouraged to have a BYOD (“bring your own device”) policy in place. With the expanded use of personal devices by employees, for social media purposes or otherwise, business owners and HR managers must address legal issues like data and privacy rights, IP ownership rights and NLRA activities that impact these growing trends in the workplace. The interactive seminar will cover these topics and include a review of recent court decisions about social media use in the workplace using case study examples, as well as provide insight into how businesses can better manage the expanded use of BYOD by employees to conduct employers’ business via their own devices.

TRANSCRIPT

Page 1: Pldw.byod & social media law presentation.final.6.10.2014

Cradle to Grave: Legal Aspects of the Employment Lifecycle

Maneuvering the Minefields of

BYOD and Social Media in the Workplace

Welcome to…

Sponsored in partnership with…

June 10, 2014

Page 2: Pldw.byod & social media law presentation.final.6.10.2014

BYOD: (BRING YOUR OWN DISASTERS)

William E. O’Gara, Partner, PLDW

Rachelle R. Green, Partner, Duffy & Sweeney

Brian J. Lamoureux, Partner, PLDW

@brianattorney

Page 3: Pldw.byod & social media law presentation.final.6.10.2014

Today’s Game Plan

• Spot issues

• Hot topics and recent cases

• Scenarios

• Best practices/tips

• Questions (as we go)

Page 4: Pldw.byod & social media law presentation.final.6.10.2014

Relatively new phenomena

Cell phones have been in workplaces for years, but huge increase in use of smart phones and tablets raise new issues re: safety, security, privacy, and wage and hour compliance

Issues and resolutions vary by company

BYOD Overview

Page 5: Pldw.byod & social media law presentation.final.6.10.2014

A New Style of IT – Data, Data Everywhere…

Mainframe Client/Server InternetMobile, Social, Big Data & the

Cloud

Every 60 seconds:698,445 Google searches

695,000 status updates 217 new mobile web users

98,000+ tweets 168 million+ emails sent

11 million instant messages 1,820 TB of data created

Page 6: Pldw.byod & social media law presentation.final.6.10.2014

BYOD Adoption

What’s Driving BYOD

Adoption?

• Consumerization of IT

• Increased Productivity

• Appeal of consumer technology

• Convenience for users

• Increased accessibility

• Reduced expenses

• Recruiting tool

75% of surveyed organizations allow employee BYOD!

51% could bring any device, with little to no policy measures

Only 24% had any sort of compliance policy in place

Page 7: Pldw.byod & social media law presentation.final.6.10.2014

BYOD Implementation Scenarios

Embrace Contain

Disregard Block

Embrace – Allow everyone to use all devices to access all resources

Contain – Allow some people to use some devices to access some resources

Disregard – Ignoring the presence of personally owned devices in a corporate environment

Block – Ban the use of consumer-grade products or services by explicitly prohibiting their use in an appropriate policy

Busin

ess V

alu

e

Hig

hLow

Page 8: Pldw.byod & social media law presentation.final.6.10.2014

• Employment Issues• Wage/Hour• Expense Reimbursement• Harassment

• Global Trade/encryption

• Records & Info Management• Legal Hold/Discovery

• Increased Productivity & Accessibility

• Cool factor/morale• Convenience/work-life

• Physical & Cyber Security• Confidentiality• Privacy v. monitoring• Data flows/access• Mobile Device Management• NAC

• IT Infrastructure• Hardware savings • Bandwidth/Network• App selection/development

Page 9: Pldw.byod & social media law presentation.final.6.10.2014

Additional Concerns

EEO and Harassment

Records Management and Data Collection

International Challenges

Wage & Hour Risks

Safety Concerns

Page 10: Pldw.byod & social media law presentation.final.6.10.2014

Scariest feature on the internet

Page 11: Pldw.byod & social media law presentation.final.6.10.2014

“Download Your Information”

• IP addresses

• Friend requests

• Wall posts

• Check Ins

• Chat history

• Likes

• Messages (most)

• AND…

Page 12: Pldw.byod & social media law presentation.final.6.10.2014

Last but not least…

Page 13: Pldw.byod & social media law presentation.final.6.10.2014

Pending RI Legislation

• House bill 7124/Senate bill 2095

• Would apply to employers and schools

• Prohibit password requests

• Restrict “forced” connections

• Restrict requests to change settings

Page 14: Pldw.byod & social media law presentation.final.6.10.2014

Verizon

• Devices

• Lizette v. Verizon

Page 15: Pldw.byod & social media law presentation.final.6.10.2014

What’s in your policy?

• Who owns what?

• Protocol when employees leave

• Global wipe

• Sign receipt/acknowledgment

Page 16: Pldw.byod & social media law presentation.final.6.10.2014

Tips/best practices

• Draft (and maintain) social media policy

• Encourage human/offline interaction

• Use existing policies as “teaching moments”

• Less can be more: do you really want to know?

• Use technology yourself; understand it

Page 17: Pldw.byod & social media law presentation.final.6.10.2014

A note on texting…LOL

• “Nothing good happens after 3am…”

• “Nothing good happens via text”

• My client:

“We can conduct NO legitimate

business via text.”

Page 18: Pldw.byod & social media law presentation.final.6.10.2014

A note on texting…LOL

• Growing issue for my clients

• “Stealth” harassment

• Texting while driving

• Texting while off-hours

• Records retention

• Texts likely NOT saved/recoverable

Page 19: Pldw.byod & social media law presentation.final.6.10.2014

Thank you – questions?