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Confidential January 31, 2019 Topeka, KS Valued Customer, At Hill’s, we believe strongly in our mission to help enrich and lengthen the special relationships between people and their pets, and as such, we are committed to keeping you informed about our products. Appendix A: Voluntary Recall The select canned dog food products listed in Appendix A are being voluntarily recalled by Hill’s Pet Nutrition. The list contains 14 Hill’s Prescription Diet & 11 Hill’s Science Diet SKUs being recalled due to potentially elevated levels of Vitamin D caused by a supplier error. In most cases, complete recovery is expected after discontinuation of feeding. The list of affected canned dog food products, their SKUs, lot numbers and date codes are attached in Appendix A. Both Hill’s and the FDA encourage clinics to contact clients who have purchased recalled products, if they have the means to do so. Appendix B: Voluntary Withdrawal The select canned dog food products listed in Appendix B do not pose a safety risk to healthy pets. Hill’s has made the decision to voluntarily withdraw these canned dog food products from your inventory (3 Hill’s Prescription Diet & 3 Hill’s Science Diet SKUs) due to levels of Vitamin D that do not meet our product specifications. The list of affected canned dog products, their SKUs, lot numbers and date codes are attached in Appendix B. Please note that the voluntary recall, as well as the voluntary withdrawal, are isolated to only the specified SKUs and therefore no dry dog foods, cat foods (dry or canned) or treats are affected. Hill’s has identified and isolated the error and, to prevent this from happening again, we required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients. If you are currently selling these specified products, please remove them from shelves and place them in a secure location. We will follow up promptly with more details regarding refunds and product retrievals. Furthermore, Veterinarians are advised to refer any consumer inquiries directly to Hill’s Consumer Affairs (Email: [email protected] or Tel: 1-800-445-5777). If you have a medical case to discuss, please contact Hill’s Veterinary Consultation Services (Tel: 1-800-548-8387 or [email protected]). Yours Sincerely, Jesper Nordengaard Vice President & General Manager, Hill’s US

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Page 1: Please note that the voluntary recall, as well as the

Confidential

January 31, 2019 Topeka, KS Valued Customer,

At Hill’s, we believe strongly in our mission to help enrich and lengthen the special relationships between people and their pets, and as such, we are committed to keeping you informed about our products.

Appendix A: Voluntary Recall

The select canned dog food products listed in Appendix A are being voluntarily recalled by Hill’s Pet Nutrition. The list contains 14 Hill’s Prescription Diet & 11 Hill’s Science Diet SKUs being recalled due to potentially elevated levels of Vitamin D caused by a supplier error. In most cases, complete recovery is expected after discontinuation of feeding. The list of affected canned dog food products, their SKUs, lot numbers and date codes are attached in Appendix A.

Both Hill’s and the FDA encourage clinics to contact clients who have purchased recalled products, if they have the means to do so.

Appendix B: Voluntary Withdrawal

The select canned dog food products listed in Appendix B do not pose a safety risk to healthy pets. Hill’s has made the decision to voluntarily withdraw these canned dog food products from your inventory (3 Hill’s Prescription Diet & 3 Hill’s Science Diet SKUs) due to levels of Vitamin D that do not meet our product specifications. The list of affected canned dog products, their SKUs, lot numbers and date codes are attached in Appendix B.

Please note that the voluntary recall, as well as the voluntary withdrawal, are isolated to only the specified SKUs and therefore no dry dog foods, cat foods (dry or canned) or treats are affected.

Hill’s has identified and isolated the error and, to prevent this from happening again, we required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients.

If you are currently selling these specified products, please remove them from shelves and place them in a secure location. We will follow up promptly with more details regarding refunds and product retrievals.

Furthermore, Veterinarians are advised to refer any consumer inquiries directly to Hill’s Consumer Affairs (Email: [email protected] or Tel: 1-800-445-5777). If you have a medical case to discuss, please contact Hill’s Veterinary Consultation Services (Tel: 1-800-548-8387 or [email protected]).

Yours Sincerely,

Jesper Nordengaard

Vice President & General Manager, Hill’s US

mailto:[email protected]
Page 2: Please note that the voluntary recall, as well as the

Appendix A

Product Name SKU Number

Lot Code/Date Code

Hill's® Prescription Diet® c/d® Multicare Canine Chicken & Vegetable Stew 12.5oz 3384 102020T10

102020T25

Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 12.5oz 3389 102020T04

102020T10

102020T19

102020T20

Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 5.5oz 3390 102020T11

112020T23

122020T07

Hill's® Prescription Diet® z/d® Canine 5.5oz 5403 102020T17

112020T22

Hill's® Prescription Diet® g/d® Canine 13oz 7006 112020T19

112020T20

Hill's® Prescription Diet® i/d® Canine 13oz 7008 092020T30

102020T07

102020T11

112020T22

112020T23

Hill's® Prescription Diet® j/d® Canine 13oz 7009 112020T20

Hill's® Prescription Diet® k/d® Canine 13oz 7010 102020T10

102020T11

Hill's® Prescription Diet® w/d® Canine 13oz 7017 092020T30

102020T11

102020T12

Hill's® Prescription Diet® z/d® Canine 13oz 7018 102020T04

112020T22

Hill's® Prescription Diet® Metabolic + Mobility Canine Vegetable & Tuna Stew 12.5oz 10086 102020T05

102020T26

Hill's® Prescription Diet® w/d® Canine Vegetable & Chicken Stew 12.5oz 10129 102020T04

102020T21

Hill's® Prescription Diet® i/d® Low Fat Canine Rice, Vegetable & Chicken Stew 12.5oz 10423 102020T17

102020T19

112020T04

Hill's® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz 10509 102020T05

Hill's® Science Diet® Adult 7+ Small & Toy Breed Chicken & Barley Entrée Dog Food 5.8oz 4969 102020T18

Page 3: Please note that the voluntary recall, as well as the

Hill's® Science Diet® Puppy Chicken & Barley Entrée 13oz 7036 102020T12

Hill's® Science Diet® Adult Chicken & Barley Entrée Dog Food 13oz 7037 102020T13

102020T14

112020T23

112020T24

Hill's® Science Diet® Adult Turkey & Barley Dog Food 13oz 7038 102020T06

Hill's® Science Diet® Adult Chicken & Beef Entrée Dog Food 13oz 7040 102020T13

Hill's® Science Diet® Adult Light with Liver Dog Food 13oz 7048 112020T19

Hill's® Science Diet® Adult 7+ Chicken & Barley Entrée Dog Food 13oz 7055 092020T31

102020T13

Hill's® Science Diet® Adult 7+ Beef & Barley Entrée Dog Food 13oz 7056 092020T31

112020T20

112020T24

Hill's® Science Diet® Adult 7+ Turkey & Barley Entrée 13oz 7057 112020T19

Hill's® Science Diet® Adult 7+ Healthy Cuisine Braised Beef, Carrots & Peas Stew dog food 12.5oz 10452 102020T14

102020T21

Hill's® Science Diet® Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 12.5oz 10763 102020T04

102020T05

112020T11

SKU and Date Code/Lot Code Locations on Impacted Canned Dog Food Products:

SKU Number Date Code/Lot Code

Page 4: Please note that the voluntary recall, as well as the

Appendix B

Product Name SKU Number Lot Code / Date Code

Hill's Science Diet Puppy Small Paws Chicken & Barley Entrée Canned Dog Food, 5.8 oz

4965 112020T05

Hill's® Prescription Diet® i/d® Canine 13oz 7008 102020T18

102020T19

112020T08

112020T18

Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 12.5oz

3389 102020T24

102020T25

112020T04

112020T10

Hill's® Prescription Diet® w/d® Canine 13oz 7017 102020T24

112020T09

Hill's® Science Diet® Adult 7+ Beef & Barley Entrée Dog Food 13oz

7056 102020T21

112020T03

Hill's® Science Diet® Adult 7+ Chicken & Barley Entrée Dog Food 13oz

7055 112020T03

112020T31


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