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Please tell us what you think…Mr or Mrs Building!

Dr Claire Penny

Global Industry Leader, Watson IOT 4 Buildings

@Claire_PennyTay

Dr Joern Ploennigs

Research Leader, Cognitive Buildings

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Organizations use a lot of space

Commercial real estate in the US accounts for

12 billionsquare feet of covered area

Source: Florance, A., Miller, N., Peng, R. and Spivey, J. (2010), “Slicing, dicing and scoping the size of the US commercial real estate market”, Journal of Real Estate Portfolio Management, Vol. 16 No. 2, pp. 101-118.

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Source: The Square Foot, via MarketWatch.com

This space is expensive

Providing a workspace for one employee can cost your organization between

$4,000 - $14,000dollars per year.

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http://www.workforce.com/articles/some-companies-replace-cubicles-with-flex-spaces

This space is often under-utilized

The average organization uses only

50% of their space on any given day.

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Savings achieved with GE via space remodeling ($6 Billion out of $1.2 Billion yearly spend)Eliminating an entire floor in a six story Manhattan building, saved $9 Million/year

An opportunity exists

Optimizing space utilization can save

millionsof dollars and result in better

Employee engagement

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• Multi-modal transportation services• Alerts before leaving home• "Please be aware that we are serving fish in the

restaurant" (and you are allergic)• Remember your umbrella• Car sharing with colleauges• Pre-book work area (and you might decide to

work from home)• Various work-from-home-services

• Walking around guidance• Pay for your parking in-app (guest)• Issue mobile parking ticket• Provide alternative parking• Find me a parking spot (before arriving)• Find my car

Weather integration | Transport/city integration | Cognitive HR analytics | IoT integration | Tririga integration | MobileFirst

GETTING HERE

MobileFirst | IoT integration (outdoor/camera) | Tririga integration | Maps 3D | Cognitive advisory services

• Access control• The concierge knows you and can notify• The building knows you and can advise/notify• Alternative authentication means, e.g. combination

of smartphone and biometrics, face recognition, smart watch + pincode/fingerprint etc.

• Information services - app based• Counting, crowd and pattern analytics• Video survelliance• Anormaly video analytics (security)

ENTERING

ARRIVING

Biometrics | IoT integration | Sensoring | MobileFirst | Tririga integration | Video analytics | Video content management

• Get alerts and notifications on building app (smartphone or iWatch)

• Get around - office maps 2D/3D• Order hot drinks• Order light meal• Check delivery situation on beverage machines• Manage postal services via app and notifications• Understand building usage and environment• Align internal climate with outside• Space management

MobileFirst | 2D/3D maps | IoT Platform | Legacy Integration | Tririga Integration | Video analytics | Big data analytics

BEING HERE

• Locate my colleauges• Who is in my working area today• Status on infrastructure• Find me an empty seat based on personal profile• Optimise usage of office space• Crowd and usage analytics

Indoor localization | IoT platform | Tririga integration | Cognitive Analytics | Big data analytics

WORKING HERE

• Get todays menu at the restaurant• How long is the queue right now?• When is it optimal for me to eat?• Nutritional information compared to

personal health profile• Order guest tickets• Order takeaway based on prefernces

Content management | IoT integration | Video surveillance | Partner integration | Cognitive

DRINKING AND

EATING

• Physical meeting room displays• Reserve meeting room• Arrange spontaneous meeting (lets

meet in 4 minutes in the cafe)• Conference support app• Booked but unused meeting rooms• Meeting rom outages / defects

Tririga Integration | MobileFirst | Localisation services | Problem detection | Bookings

MEETING WITH

OTHERS

• Checking out• Evaluating the day• Find my car, bicycle or the path

to the train station• Heating the car• Notifying the spouse

LEAVING

IoT Integration | Partner integration | IoT integration | MobileFirst

COGNITIVE BUILDING TOUCHPOINTSK.Escherich, 2016

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Building Management Evolution

Automated Buildings(1980 – 2000)

Smart Buildings(2000 – 2015)

Cognitive Buildings(> 2015)

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The Dark Side of Big Data

not analysistools setup

only analyzes structured data

Tools can’t make senseof data

90%

45%

sensor data that is never utilised

28%

17%

USED DATA

DARK DATA

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Example – Tesco Ireland

Strong investment in montioring infrastructure of their stores to make them more energy efficient

160Stores

110.956Data Objects

678 TBData per annum

£20M savings pa

20%reduced cooling

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Cognitive Computing

NaturalHuman

Interaction

Reasonwith

Purpose

Self-learningSystem

Cognitive Computing

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Various Use Cases and Challenges

DIGITAL ASSET LIFECYCLE

The manual input of data into a maintenance system for thousands of assets is a costly, error prone process.

SEMANTIC INSIGHTS

Analyzing thousands of IoT devices cannot provide meaningful insights without a semantic method.

FLUID SPACES

The lack of real-time occupancy information within a building inhibits effective energy and space performance.

MY COGNITIVE CAMPUS

Increase productivity of teams by providing a comfortable environment and easy navigation.

MY ARTEFACT

Maintaining the perfect environment for art galleries and museums is critical.

REAL TIME ASSET LOCATION

Finding assets and their relevant data is challenging, in particular when you are in the field.

SELF-LEARNING ENERGY

DIAGNOSER

Energy consumption has many influences and it is hard to detect and diagnose abnormal consumption.

COGNITIVE ASSET HEALTH

Predictive and preventive maintenance are immanent to reduce operation costs, but, lack the required sensors.

SCALABLE IOT PLATFORM

Cognitive Buildings require a highly scalable platform for data integration and analysis.

COGNITIVE CONCIERGE

Guiding people to their rooms and answering their questions is an central element of hospitality.

Ferrovial: 3% - 7% TLC

savings

IBM:33% - 50%

FM savings

Tesco: £20MEnergy savings

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Scalable IoT Platform

Navigate a campus via Watson speech

Understand energy flow and diagnose anomalies with

cognitive analytics

Manage and findyour assets in 3D

Electricitywith IoT Meter

Occupancywith PIR

Vibration Data with IoT Sensors

Easily monitor and maintain assetsbefore they fail

Understand temperature, comfort and occupancy in buildings and data centers

Desk ComfortSensors

Cognitive analyticsfor deep insightsto unlock new cost savings.

Customizable IoT platform that provides simple integration and high scalability

Plug-and-play instrumentationwith IoT devices

Rapid modellingwith laser scanner

Lear

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Apache SparkdashDB with R

Visio

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Visual Recognition

Spee

ch

Text to SpeechSpeech to TextLan

guag

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Natural LanguageClassifier

Dialog

Inte

grat

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Watson IoTP Presence Insight

INTEGRATE

INTERACT

REASON

LEARN

Rea

son

Predictive AnalyticsIoT RT Insights

Room BookingInsights for TwitterInsights for Weather

TririgaMaximo

Security

Proximitywith BLE

Alchemy API

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Semantic Insights

Bruce can automatically configure the analytic system with a few clicks from available documentation.“Only 9291 devices left”

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Fluid Spaces

Ayman can compare space bookings against real-time information of the space utilisation. He can plan ahead and better utilize the available space using predicted models. integrated dashboard with TRIRIGAPeople Count with Modcam and TRIRIGA cost reporting

„Everything is booked, but, there is definitely an empty room that you can use.“

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Cognitive Concierge

Tom can use the Cognitive Building Advisor to guide people around the building in natural language using Watson speech engine and the semantic knowledge graph to search for answers in unstructured data.

„You can ask me anything.“

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Which building has theworst air-conditioning?

Which building has thecoolest elevator?

Which building hasthe best reviews?

Which building hasthe best restrooms?

Which building hasthe most tweets?

Which building hasthe most rainfall?Unstructured

data

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2015‘s Most Tweeted Iconic Buildings

1. Empire State Building

2. Madison Square Gardens

3. The Louvre

4. One World Trade Center

5. Sydney Opera House

6. Burj Al Arab

7. St. Mery Aze

8. Hagia Sophia

9. Eifel Tower

10. Big Ben

*inclusive both tweets and retweets

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2015‘s Most Uniquely Tweeted Iconic Buildings

1. Eiffel Tower

2. Burj Khalifa

3. Big Ben

4. Taj Mahal

5. Sagrada Familia

6. Madison Square Gardens

7. Buckingham Palace

8. Space Needle

9. London Bridge Tower

10. 20 Fenchurch Street

*only unique tweetsNo retweets or bot tweets

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2015‘s Most Positively Tweeted Iconic Buildings

1. Space Needle

2. Burj Al Arab

3. 20 Fenchurch („Cheese grater“)

4. London Bridge Tower (Shard)

5. Madison Square Garden

6. St. Mary Axe („Gherkin“)

7. Empire State Building

8. Petronas Towers

9. Eiffel Tower

10. Sony Center

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The Space Needle, Seattle

What do visitors love about the Space Needle?

ViewElevator rideRestaurantGift ShopFacilities & Maintenance

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Who has the coolest elevator?

▪ Burj KhalifaThere are 57 elevators in BurjKhalifa! It's not often you're in a lift with this many buttons.

▪ Eiffel TowerWonderful to see most elevators hardware are still the original equipment and in good working condition!

▪ Empire State BuildingIt takes forever to get up there. You don't take one elevator straight through.

▪ One World Trade CenterNow that's a fancy elevator ride.

▪ Space NeedleI love how you can decide what launch time you want to go up

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The Louvre, Paris

The worst air-conditioning

There isn't much for air conditioning soif going during a warm season dress inattire that will keep you cool!

There's a lot of stairs and not very goodairflow so you're sure to sweat!

The overall experience, however, couldbe improved upon starting with airconditioning.

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Best Restroom Facilities

Sydney Opera House

It's unique and beautiful in pictures, buteven better in person. Even the restroomsinks are fun to look at!

Also, the toilets inside are great - alwaysan important feature of a cultural andhistorical landmark!

I have to say the restroom was one of thenicest one I been to in Australia.

There is plenty of sitting and standingspace outside the playhouse and thetoilets were clean and plentiful ...

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A large API stack is available to build Cognitive Buildings

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Vis

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Inte

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Phase 1: Data Center Phase 2: Campus Phase 3: More Sites

STORE

INTEGRATE

INTERACT

REASON

INSTRUMENT

LEARN &

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Your buildings are a wealth of data and information that can be leveraged to enhance your work places and delight your employees, clients and visitors

– but it’s up to you to allow your buildings to have their say!

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So, what can your building tell you?

„I want my office to be fun, and an environment that allows me do my job efficiently“

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Questions

Claire PennyWatson IoT

PennyCla@ie.ibm.com

Joern PloennigsIBM Research, Dublin

Joern.Ploennigs@ie.ibm.com