plnog14: steelcentral npm solution - tomasz winiarski

Copyright 2014 Riverbed Inc. Confidential.1

Tomasz Winiarski

Solutions Architect EE - CISSP, CISA, CSSK, CRISC

SteelCentral NPM SolutionLet’s talk about visibility. Network is Rarely a culprit.


Typical process for troubleshooting an issue

Helpdesk opens ticket

and sends to a

network engineer.

Network engineer

checks his tools

and says it’s not in

the network and

forwards to server

team.

Server team says,

my servers are fine,

pass to app team.

App team says, our

apps are fine, pass

back to Helpdesk.

User calls

Helpdesk about

the network being

slow.

Helpdesk calls

user and says they

don’t see any

issues.


Proactive Problem Identification

Find FixSteelCentral

analytics

Find FixWithout analytics

MTTR

EVENTS

Application slows Call to help desk

Alerts to problems

sooner than users

Automates analysis of performance changes to provide proactive notification of issues

• Continuously learns network / application behavior to identify abnormal changes

• Focuses on errors and responsiveness issues that reflect deteriorating user experience

• Provides contextual evidence to streamline diagnosis


Business Intelligence, Not Data

Service

Dashboards

Dependency

Mapping Analytics


Dashboards

Contextual drill down


Out-of-the-box Dashboard

Templates

• Simplify out-of box deployment

• Increase adoption by more and different types of users

• Improve information sharing & collaboration

• Enable faster ID of trends and issues with graphical views


Service definition


Application Intelligence via DPI

• Detect which applications are traversing through your network

• Recognize popular business and recreational applications

• No special configuration required – built into SteelHead & NetShark

• Gain insight into app type, usage - who used it, when, from where

• Easy to apply QoS rules based on NetProfiler data

• Quantify bandwidth usage of business critical apps

• Identify real-time apps that need more BW


Extended QoS Visibility

• Understand whether quality of service settings in SteelHead by application are meeting expectations with new shaping and enforcement reporting in SteelCentral NetProfiler

• Identify traffic flow per class/user - drill into areas that matter (applications/users/IPs per class drilldown)

• Detect under or over provisioned rules


VoIP Call Quality Visibility

• Monitor VoIP with at-a-glance dashboard views

– % RTP (real time packet loss)

– Jitter

– MOS (mean opinion score)

– R Factor

• Gain insight into branch-to-branch or peer-to-peer traffic


Comprehensive VoIP Reporting

Site to SiteQoS

VoIP quality metrics

• Jitter

• Packet loss

• MOS

• R-Factor


Virtualization Leader

Only vendor to support all forms of virtualization monitoring

Server Virtualization

• VMware ESXi

Desktop/App Virtualization

• Citrix XenApp

• VMware View

Network

Virtualization

• VMware NSX


Lets look inside the virtual traffic


Security


Case 1 – Slow application

Service-level dashboard

Understand dependencies via

automate discovery

Fast, flexible drill down to incident

report or traffic metrics

Automated analytics

Seamlessly drill-down into packets

Packet-level / transaction analysis

in SteelCentral Pilot

Integrated with Wireshark


Case 2 – WAN bandwidth utilization

monit


Thank You


Mail: tomasz.winiarski(at)riverbed.com


SteelCentral NetExpress

All-in-one network performance monitoring solution

• Easy-to-deploy appliance is suitable for SMEs

• Virtual edition monitors cloud / software-defined data center environments


Broad Network Packet Broker Support

• APCON

• Arista Networks

• Big Switch Networks

• cPacket

• Garland Technology

• Gigamon

• Interface Masters

• Ixia

• Network Critical

• VSS Monitoring

Copyright 2014 Riverbed Inc. Confidential.25 Copyright 2014 Riverbed Inc. Confidential.25

SteelCentral Dashboards


RPM Dashboards

Web AnalyzerAppInternals

AppResponse

• Web-based dashboards blend data from multiple solutions to provide end-to-end service monitoring

– Increase adoption by more and different users

– Improve information sharing & collaboration

– Identify trends and issues faster

• Customizable, role-specific views

– Executive dashboards, level-1 support, tier-n troubleshooting, app support, and more

• Contextual drill-down from enterprise views to root cause analysis

NetProfiler


Seamless Drill Down into NetProfiler

plnog14: steelcentral npm solution - tomasz winiarski

Internet

cascade analytics

network application

user performance

network engineer

analytics alert

helpdesk calls user

user calls helpdesk

application metrics