plus sales product introduction v2
TRANSCRIPT
Sales Force Effectiveness Solution exclusively
for
Pharmaceuticals
Nacre Systems
Nacre Systems Easy, Efficient, Effective solutions
We create solutions that helps you serve your customers better
Increasing technology influence is breaking the barrier of distance and time. Geographical boundaries, sunrise and sunset do not mean anything more to keep the wheels of business rolling. While innovation is the breath of technology, efficiency and effectiveness have become the axles of the wheel of business and economy. So availability of highly competent workforce coupled with optimum cost has lead to developing solutions which do not burden the enterprise Philosophy Our philosophy is that benefits of technology should reach the needy irrespective of the size of the organization. Perfection and ease of accomplishment is right of every organization, irrespective of their size. Mission Our goal is to deliver the benefits of automation and systemized solutions to the all sizes of business enterprises. The focus is in creating cutting edge solutions which addresses critical business issues and supports resolutions which are simple, straightforward and intuitive workflows Organization Our goal is to deliver the benefits of automation and systemized solutions to the all sizes of business enterprises. Our mission is to provide affordable software solution The focus is in creating cutting edge solutions which address critical business issues and supports resolutions through simple straightforward and intuitive workflows. What do we do? At Nacre Systems, we develop robust solutions to address complex problems. We build consistent and scalable custom software solutions. Why do we do? We created Nacre Systems with an objective to deliver intelligent solutions that would help the enterprise engage with their customers effectively How does it impact your organization? We understand that we are in the business of enabling businesses, so we develop solutions that align with your organizational process and goals. We also provide custom solution development. We help you transform your ideas to applications that enable the enterprise to achieve its objectives. Why we are different? Our consultative approach helps us to understand the needs from business angle and devise solutions that are easily adaptive and extremely reliable. At Nacre systems, our first rule of solution designing is to keep the business insulated from the disruptions caused by process migration. We recognize the criticality of easy user adaption as the key component of greater ROI to our customer’s investment in automation.
What do we offer?
After Sales Management
Supply Chain Management
Sales Force Automation
What are the Industry segments we will serve?
Pharmaceuticals The Pharmaceutical industry will continue to thrive regardless of recession, terrorism, war, or other external forces. eBusiness is rapidly becoming the defacto business model of many firms
Manufacturing After-Sales Service is rapidly taking the centre-stage when it comes to enhancing customer satisfaction & building customer loyalty. Thus, service processes are becoming more competitive and challenging day by day.
Web/IT Operations Business
Units/Managers Finance
Units/Managers
Cost-Effective, On demand, ease of use, 24/7 accessibility, Low maintenance, flawless migration support, cloud based, data security, low dependency on internal staff .
3600 visibility, monitor and manage performance, contact management, order management, planning and visibility in to last mile, calendar synchronization, visibility through centralized data storage
Transparency and Visibility to sales operations, Customized reporting and data mining, Low operational and financial overhead, flexibility in cash-flow management
Why SFA? Pharmaceutical growth has resulted in increasingly aggressive promotion to
physicians, reducing the average number of visits and duration of detailing, weakening
share of voice with the physician. Efficient management of Medical Representative’s time is
more important than ever. The increasing number of medical practitioners also demands
most efficient utilization of MR’s time to have a complete coverage of his territory. Greater
coordination by area managers and regional managers is essential to harness mindshare of
ever-busy physician. This would mean a need for a systematic alignment of planning of
visits and tours among various levels for sales hierarchy. There is a clear and visible need for
a system that would contribute enabling the field force to perform their functions efficiently
than a mere tracker system to monitor the MR activity. The system should also be
competent to gather sufficient information for analysis that would help developing future
strategies.
Why now? Pharma Sales force automation has never been so relevant than in today’s
scenario. Leveraging the advent of today’s web technologies and exploiting innovations,
+Plus Sales has broken the barriers of complexity of maintenance and large investment
requirements and has emerged as an easy, effective and efficient Pharma SFA
Why +PlusSales? PlusSales is easy-to-use Sales force automation for pharmaceutical
companies. The web-based CRM solution allows for access while on the move. PlusSales
integrates the complete sales work force and maintains a clear flow of information through
all levels of hierarchy from HO to the medical representative on the field
Sales Force Automation(SFA) solution
•Easy-to-use solution focusing on Contact Management System of the sales force
•Track all the contacts made
• Tracking System for calls
•The tour or visit planner system
• Sample distribution tracking,
•Tracking promotional material distribution,
•Order management
•Detailing tracking.
• Eliminates unnecessary form filling time of medical representatives
•Helps build a collaborative execution between corporate headquarters, regional offices and the remote medical representative
Doctor Management
Chemist/ Stockiest Management
Samples and promotion
Management
Field force Management
Sales Force Automation(SFA) solution
Features
•Daily Call report management - Online submission of Daily Call Reports
•Comprehensive Database of Doctors for Contact and Relationship Management.
•Details of Channel Partners, like Stockists and Chemists,
•Doctors / Chemist / Hospitals/ stockists visited
•Mapping of MR to Geographical Units.
•Sampling management
•Unique Mapping of Doctors and Channel Partners to MRs.
•Issue of samples/gifts to MRs.
•Online expense entry and expense statement generation for approval
•Monthly Tour planner
•Online Submission and approval of Tour Programs.
•Standard Tour Plan management
•Leave details management
•Contacts management
•Extensive Product management
•News and Alerts management.
•User management
•Comprehensive reports
•Rights management
•Analyses of Doctor Calls and Product Promotion.
Sales Force Automation(SFA) solution
•Tour patch creation to enable clubbing of areas •List of Doctors available in the patch area displayed
•Doctors schedule of availability displayed to help better planning
•Tour plan view available in calendar form for easy review
•Approval view of tour plan available to all levels of hierarchy
•Data capture to enable visit analysis
•Parallel view for team tour plan and personal tour plan at manager level
•Manager and Regional manager tour plans can be synchronized with field force
Tour Plan Management
Standard tour plan
Monthly tour plan
Area Business manager plan
Regional business manager plan Monthly Tour Plan :
Detailed date-wise plan for the representatives of the
company for a month.
The plan can be edited according to the contact
address and time of meeting with the prospect
The plan can be posted for approval from the senior
management
Click on dates gives the availability of prospects on a
given day.
Standard Tour Program :
The standard plan gives a calendar view of the things planned.
The numbers of visits planned on each day are displayed.
The plan is available to be browsed for previous as well as future months also.
It helps a representative know his actual status of activities for a month.
Sales Force Automation(SFA) solution
Doctors Record Management
•Doctor’s complete address
•Specialty information record to plan sample distribution
•Multiple location and available timing record
•Updateable in multiple sessions
•On login alert on incomplete information
•Doctor location linked to tour patch planning
•Doctor information updatable by Field force and managers
Doctors: details on their addresses, availability details, specializations and many more
Hospital: location details of the hospital, various departments in it and contact
persons in each department,
Chemist/stockiest:
Samples/ gift quantity
Contact Management
Sales Force Automation(SFA) solution
Daily Call Management
•List of Doctors preloaded as per tour plan
•Provision to capture all below information :
•Feedback •Commitment •Current RX/ Support •Sample medicine quantity •Gift Items quantity
•Tour plan view available in calendar form for easy review
•Approval view of tour plan available to all levels of hierarchy
•Data capture to enable visit analysis
•Parallel view for team tour plan and personal tour plan at manager level
•Area Manager and Regional manager tour plans can be synchronized with field force
•Provision to record Collection and order booking details during Chemist/ Stockiest visits.
Daily Call report
To get a clear picture of various doctors, chemists, stockiest to be visited
To fill in details of actual visits done on a daily basis
To get a clear picture of samples/gifts given to various doctors, etc
To know the collections received from stockiest, chemists, etc
To know the requirements of the chemist, stockiest, doctors, hospitals on daily basis.
To keep a record of expenses incurred by the representatives.
Sales Force Automation(SFA) solution
Administrative features
•Leave application
•Leave types and balance available displayed
•Leave approval process in place
•Tour plan creation and Leave status synchronized
•Leave reversal feature enabled
•New user creation
•New area , territory creation
•New user Hierarchy creation
•Leave and type of leave allocation
•Territory allocation
•Contact list transfer to new field member
Application Management
Leave Module:
Assigning leaves to the employees of a company
To apply for leave to senior management
To approve leave applied by the employees
To keep a clear picture of leaves allotted as well as availed by an employee to
plan accordingly
#6, International Business Center, Innovator Building, Whitefield Road, Bangalore -560 066 India
www.nacresys.com