pm unusual
TRANSCRIPT
PM Unusual: The Three Key Challenges Facing Project
Managers for the Next Five Years
Session TRN 34 NA 2011
Kris Reynolds, Project Management Practice LeaderThe Persimmon Group
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010 Permission is granted to PMI for PMI® Marketplace use only
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Nestle’s GLOBE Program
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3 Key Challenges
• Technology and Globalization
• Workforce and Culture
• Risk and Innovation
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Change Happens Fast
• Insert Ferris Bueller’s Day Out video clip
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
“Any observed statistical regularity
will tend to collapse once pressure is placed on it for control
purposes” – Prof Charles Goodhart, LSE
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Internet
1991—WWW born1995—16 million users2005—1 billion users - 6,250% increase2011—2.8 billion users
Cell Phone
1980’s—cellular networks born1995—91 million users2005—2 billion users2011—5 billion users
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2008
22 M
120 M
1 M
12 M
140 M
Today
750+ M
170 M
100 M
120 M
500+ M
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Agile
Adapt
Dynamic
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Security
Consistency
Speed
Communication Quality = Confidence & Trust
Communication
Quality
Leverage the limited communication channels
Fearlessness when initiating
contact with others
Positive dispositionManaging the delivery of information in an appropriate manner
Proper sense of urgency
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Are you ready?
If you aren’t prepared to
change…prepared to be
passed by
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Are you ready?
You cannot predict tomorrow…
…but you can prepare for it
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Are you ready?
The future is so bright…
…you gotta wear shades
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
60% of employees intend to leave their organizations
as the economy improves
Right Management, 2009
70% of an employee’s level of engagement is connected to the relationship with the manager
Gallup Consulting, research firm, 2009
U.S. Department of Labor estimates that
today’s learners will have 10-14 jobs by the age of 38
By 2014, Generation Y will make up close to 50 percent
of the workforce
U.S. Bureau of Labor, 2010
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Generational Navigation
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New Ways to Lead
Traditional (Command & Control)
Micromanage, “order-takers”
Collaborate and Attack
Support, self-directed, enable, “hole fillers”, cutters
P
P
C
T
O
M
V
E
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
We will consistently exceed our customers’ expectations.
Don’t bring issues without options.
You must accept everyone’s opinion, but you do not have to approve it.
Develop your replacement.
Principled Leadership
Values + Approach = “The Way”
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Principled Leadership
Establishes boundaries
Enables innovation
Engages the workforce
Values + Approach = “The Way”
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Things you can do…
• Leverage Generational
Differences– Pilot teams are safe
experiments– Mentoring over
Managing– Motivate through drivers
• Innovate the “how” we
work together– Roles—not Titles– Manage to objectives
not procedures– Flatten the org
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Adaptability
Agility
Flexibility
Versatility
Discipline
Things you can do…
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Ethics and Technology
• Security breaches concerning company intel
• Poor company image branding/public relations
• Decreasing employee productivity?
• Basing employment decisions upon online
information
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Risk Probability
Risk Impact
Low
High
Risk: Traditional view no longer sufficient
Company Resiliency• Availability
• Agility• Integrity• Security
• Compliance• Effectiveness?
High
DisasterRecovery
QualityControl
ManagerialDiscretionLow
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Innovation, where have you gone?
+ =
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Innovation
• Have above average earnings within
industry
9% of the estimated 1.5 million for-profit companies were
actively pursuing new products or services
PriceWaterCoopers’ Study
• Well identified idea management
processes• Climate receptive to original ideas
• Balance leadership and administration
Football players:
43 hours practicing
How many hours a week do NCAA Division I athletes spend practicing their sport?
3 hour games
How many hours a week do NCAA Division I athletes spend practicing their sport?
3.5 hour games
Baseball players:
42 hours practicing
2 hour games
Basketball players:
39 hours practicing
How many hours a week do NCAA Division I athletes spend practicing their sport?
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
How are your dealing with crises?
• How much time do you spend reacting to issues
at the office?
• How are you showing the younger generation
how to react to crises?
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Creating a Culture of Continuous Improvement
• Risk is required for Innovation!
• Learn through low-risk trials
• Apply principles to create a framework
• Be self-aware…
accept that mistakes will occur…
assess and adjust
“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2010Permission is granted to PMI for PMI® Marketplace use only
Kris Reynolds’ Contact Information
Email: [email protected]
Phone: 918.592.4121
LinkedIn: Kris Reynolds
Session: TRN 34 NA 2011