polarity thinking overview

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  • 7/30/2019 Polarity Thinking Overview

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    Polarit Thinkin *

    Polarity Mapping

    NeesaSweet

    [email protected]

    *PolarityThinkingandMapscBarryJohnsonandPolarityPartners usedbypermission

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    Polaritiesaretwoequallyattractivepossibilitiesthatexistintensionwitheachothersuchasapart(forexampleabusinessunit)andawhole(forexample,theentireorganization).Overemphasisononepoletotheneglectoftheotherleadstoitsdownsideandeventuallytheupside,

    then

    the

    downside

    of

    the

    other

    pole.

    I

    fnotmanagedwell,thepolaritycycleisexperiencedaswildoscillations,leadingtowastedtimeandresources.Poorl mana ed olaritiesleador anizationsandindividualstocreatethefuturetheyfear. Wellmanagedpolaritieshelpthemcreatethefuturetheydesire.

    2

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    Polarit

    Thinkin

    Organizationsoftenthinktheyhaveaproblemtosolvewhenwhatthey

    reallyhave

    is

    apolarity

    to

    manage.

    Polaritiesarevaluesandattributesthatcomeinpairs. Overfocusonone

    leadstofocusontheother,which,inturn,leadstovacillation,wasted

    timeandwastedresources. Whatiswantedisthebestofboth.

    Wheneither

    or

    answers

    arent

    clear,

    its

    because

    the

    choices

    may

    actually

    bepolarities.

    Breathin is like a olarit :

    Youcant

    decide

    to

    do

    one

    or

    the

    other.

    Breathinginleadstobreathingout.

    Breathingoutleadstobreathingin.

    3

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    SomeIdentifiedPolaritiesereare ore

    Action Debate

    Be Focused Hang Loose

    Directive Decisions Participative Decisions

    Build Relationship Get The Job Done

    Care For My Business Unit Care For Whole Company

    Care Of Customers Care Of OrganizationPolaritiesareinterdependentpairs. Neitheris

    intrinsicallybetterorworsethantheother.

    Change Stability

    Clarity Flexibility

    Coaching Culture Directive Culture

    Collaboration CompetitionTight Loose

    Overfocusononeleadstotheother.

    Peopledescribepolaritiesinlanguagethatis

    meaningfultothem,sodifferentsetsofwords

    mightdescribe

    similar

    polarities.

    art o e

    Common Sense Facts

    Competitive Collaborative

    Creativity Standardization

    Customer Service Service To Organization

    Efficienc Qualit

    Somegenera ze po ar ty escr pt ons,

    suchaspartwholeortightloosemay

    alsodescribemorespecificsituationssuch

    asbusinessunittheoverallorganizationor

    directiveleadercollaborativeenvironment.

    Initiator FollowerInnovation Tradition

    Interdependence Self-reliance

    Long Term Short Term

    Mission Margin

    eta n mp oyees re ew a ent

    Short-term Long-term

    Supportive Management Evaluative Management

    Tradition Innovation

    Traditionalist Change Agent4

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    A licationsof

    Polarit

    Thinkin

    StrategicPlanning

    ManagingUnsolvableProblems

    Assessment

    Performance

    Collaboration

    Negotiation

    TeamDiscussions

    SurfacingHidden

    Issues

    UncoveringHiddenAttitudes

    TeamandIndividualCoachin

    Mediation

    5

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    ThePolarityMapGreaterPurpose

    WhyBalancethePolarity?

    Howwillwegainor

    maintainthepositive

    resultsfromfocusing

    onthisleftpole?

    Howwillwegainor

    maintainthepositive

    resultsfromfocusing

    onthispole?What?

    Howwillwegainor

    maintainthepositive

    resultsfromfocusing

    onthispole?What?

    Upsideof

    rightpoleUpside

    of

    leftpole

    What?Who?By

    when?Measures?

    Measures?Who?Bywhen?

    Measures?

    DownsideDownside

    Measurableindicators

    thatwillletyouknow

    thatyou

    are

    getting

    intothedownsideof

    this ole

    Right pole Leftpole

    Measurableindicators

    thatwillletyouknow

    thatyou

    are

    getting

    intothedownsideof

    DeeperFearfromlackofbalance

    . .

    PolarityMapsaregraphictoolsthatshowtheupsidesanddownsidesofpairs,warningsignsof

    overfocusoneitherpole,andpotentialactionstepstobalancethepolarityandreachdesired

    goals.

    Travelthroughtheupsidesanddownsidesofeachpoleisrepresentedbytheinfinityloop.

    6

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    Mana in

    Polarit

    Pairs

    Theinfinitylooptraces

    UpsideofX UpsideofY

    pairisbeingmanaged.

    Normalflowisfrom

    thedownside

    of

    one

    poletotheupsideof

    theother.

    X Y

    Inawellmanagedpolarity,attentionispaidtobothpolesandmaximumtimeisspent

    intheupsidesofthepoles. Balanced,moreprofitablecircumstances,areexperienced

    andthusspendingmoretimeinthedownsidesofthepoles.

    Actionsteps

    and

    early

    warning

    signs

    are

    used

    to

    help

    manage

    polarities.

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    Polarit

    Ma in

    FacilitatesDiscussion

    PolarityMapscanbeusedtofacilitatediscussions

    aboutstrategy,

    performance

    and

    other

    issues.

    Thepowerofthemapscomesfromtheirabilityto Inafacilitateddiscussionwithkey

    stakeholders: ,

    thathonorsthevalidityofdifferentwaysofapproachingsituations,andthatbuildsinmechanismsforbothactionandreflection.

    Mapscanbedrawninformallyonflipchartsand

    1. Definethedifficultyordifficulties

    2. Determinerelevantpolarities

    3. Buildthepolaritymap:

    a. Fill

    in

    the

    higher

    purpose

    and

    deeper

    fearb. Fillintheupsideoftheleftpole.

    filledinbyafacilitatorasexecutivesorothergroupstalkabouttheirsituations.

    Theycanbecreatedmoreformallyincomputertemplates. Thereisalsoacomputerized

    . .

    d. Fillintheupsideoftherightpole.

    e. Fillinthedownsideoftherightpole.

    f. Fillinthewarningsigns

    g. Fillintheactionsteps

    4. Foreachquadrant,imaginebeinginthe

    .

    Oncepeople

    understand

    the

    concept

    of

    polaritiestheybegintoseeinterconnectedpairsinmanyfacetsoftheirwork. Theyareabletousetheseinsightstoclarifyand

    5. Determinethe

    infinity

    loop

    path

    6. Assessanddetermineaction

    a ressimportantissues,toma e etterdecisionsandtotakemoredecisiveaction.

    8

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    Polarity

    Map

    Example:

    Continuity

    and

    Change

    9

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    Infinity

    Loop

    Lets

    You

    Track

    How

    Polarity

    is

    Managed

    TooMuchTimeinDownsides

    ReadyfortheFutureFallingBehind

    10

    UnbalancedPolarity

    WillSoon

    Start

    to

    Experience

    the

    DownsideofChangeUnbalanced

    PolarityMissingAdvantagesofChange

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    Gettin

    Unstuck

    ThePolarityMapcanhelpanorganization

    orgroupgetunstuck.

    Thenormalflowfromthedownsideofthe

    leftpoleistotheupsideoftherightpole.

    Well

    managed

    normal

    flow

    Sometimes,though,thereisconsiderable

    resistancetodoingso. Thenormal

    movementiseffectivelyblocked. Theway

    outistoreversetheflow.

    To hel eo le et unstuck chan e the

    pathoftheinfinityloop. Insteadoftrying

    togodirectlytotheupsideoftherightpole

    whenpeopleresist,visitthequadrantsas

    below. Imaginebeing

    1. first,intheupsideoftheleftStuck

    Blocked1

    5

    2. thentake

    the

    bridge

    to

    the

    downsideoftherightpole

    3. gototheupsideoftherightpole

    4. gototheupsideoftheleftpole

    5. finally,revisitthehigherpurpose

    Reversing

    theflow

    pathway4 3

    11

    20

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    Polarity

    Map

    Example:

    Short

    Term

    and

    Long

    Term

    Focus

    12

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    Polarity

    Map

    Example:

    Business

    Unit

    and

    Company

    13* Thanks to John Scherer, Center for Work and the Human Spirit** Thanks to The Strategy Academy, Rotterdam, The Netherlands*** Thanks to Todd Johnson, RivertownConsultants

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    PolarityMapExampleInformationSharingandInformation

    14

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    Thank

    You

    NeesaSweet

    [email protected]

    15

    Certified Consultant