policy on trading from containers - twk.gov.za

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POLICY ON TRADING FROM CONTAINERS DEFINITIONS Container Trading- Trading in structures including caravans, container marquees, trailers and Wendy Houses. Container Traders- Informal traders who conduct their trade in structures including caravans, containers, marquees, trailers and Wendy Houses. MAY 2013

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Page 1: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

POLICY ON TRADING FROM CONTAINERS

DEFINITIONS

• Container Trading- Trading in structures including caravans, container

marquees, trailers and Wendy Houses.

• Container Traders- Informal traders who conduct their trade in structures

including caravans, containers, marquees, trailers and

Wendy Houses.

MAY 2013

Page 2: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

1. Introduction

The economy as it is today, encourages and supports opportunities for informal traders, but it

should be properly managed and monitored by the effective collaboration by the various

municipal Sections.

There is a diverse combination of informal traders in different sectors and they use different

resources to generate revenue. Informal traders use movable structures as trading resources

and these resources differ from tables to caravans and steel containers. Traders in movable

roofed structures have been operating illegally and without proper guidelines and mechanisms

from Theewaterskloof Municipality.

The Container Policy is aimed at providing a guideline for the support, management and

monitoring of the informal traders who trade in roofed movable structures. Included in this policy

are Caravans, Containers, Marquees, Wendy Houses, Trailers and any other roofed movable

structures used for informal trade.

The policy encompasses:

• The provision of economic sites to traders who trade from the identified structures

• An integrated management system for the various municipal Sections involved

• Mechanisms for managing and monitoring trading activities

• The registration of traders who trade from the identified structures

2. Background

2.1 Informal traders are required to get permission in the form of a permit to

trade in any area of the Council.

2.2 Itinerant traders require permission to trade in their commodities;

2.3 Resident traders require permission to lease the land from which they

provide their trade.

2.4 Resident traders use different structures for conducting their trade including

caravans, containers, marquees, Wendy houses and trailers.

2.5 The trader/s enters into a short term tenancy agreement with theCouncil to

lease the land for container trading.

2.6 The Council does not have control over the activities that are conducted in

containers, as traders place containers on pavements and road verges

causing pedestrian and vehicular traffic problems.The Council also

established that some traders were using the containers to conduct illegal

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activities and using them as accommodation. Container trading has

continued unmonitored.

2.7 The placement of the containers on road verges created a perception to the

public that any person can engage in container trading without reference

and authorisation from Council.

2.8 Container trading continued without clear controls on the size, design,

condition and maintenance of containers which resulted in clashes with all

aesthetics requirements.

2.9 The traders have no access to water, toilets and waste disposal facilities

which has led to unhygienic conditions.

2.10 Containers were placed without proper regard to the number of street

traders already in an area, the type of product sold, the facilities and

products being provided by commercial/industrial companies for their

employees.

The development of this Container Policy will be applicable to all towns, and will address

the lack of proper control and management regarding the placement and conditions of

container trading.

3. Stakeholders

3.1 The internal stakeholders are:

a) Development Planning;

b) Licensing;

c) Property

d) Law Enforcement;

e) Technical Services;

f) ODM

3.2 External Stakeholders:

Comments must be obtained from Informal Trade Associations; Ward Committees;

etc., to create awareness of the policy and to establish the dynamics involved in the

container trading sector to inform and test the feasibility of options.

4. Status Quo in Theewaterskloof Municipality:

4.1 Traders are situated on road verges close to taxi ranks, schools, industrial parks and

next to formal businesses. The placement of trading structures and trading areas are

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influenced by the types of goods and services to be sold and the location of the

customers.

Goods and Services provided by container traders include:

i. Fast Foods

ii. Spaza Shops

iii. Hair Salons

iv. Community Phones

v. Fresh Produce

vi. Sewing

vii. Florists

viii. Internet Café

ix. Shoe repairs

x. Cosmetics Retail

xi. Car Wash

4.2 The goods sold and services provided by container traders vary and have moved

into sectors that have predominantly been associated with the formal sector. The internet

café, dry and cosmetics shops indicate that the informal traders are tapping into new

trading markets. This could mean that the street informal traders are supplying both

the low and middle income earners.

4.3 However, this transition into other areas or sectors of business is still at an early stage

as most traders still provide the same products in the same area which leads to high

unsustainable competition.

4.4 Challenges

i. Container traders do not have proper access to water, sanitation and waste

disposal bins and bags, and sometimes the traders use the facilities of

neighbouring houses, factories and taxi ranks.

ii. Container traders lack information and are not aware that trading in structures

other than an umbrella requires written permission from Council.

iii. Container Parks are a possibility, but are faced with security challenges like the

high rate of crime in the form of theft and break-ins. Yet, the container parks

concept is based on the principle that being clustered together creates some form

of security.

iv. Structures used for selling fresh produce and fast foods are unhygienic and not

properly cleaned. Some of the trading structures are in poor condition externally

and internally with roof leaks and poor ventilation.

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v. Telecommunication companies provide traders with branded containers as part of

their community phones service. The containers provide shelter for the customers

when they use the phone service.The branding of these containers is not done

according to Council requirements for signs on buildings and structures.

vi. Some traders have created foundations in the form of concrete slabs and other

material to secure the areas they work in. This is done both on private and

Council land; some of these foundations have not been approved. Foundations in

public places are problematic as they possibly could block access to electricity

and telephone cables as well as water pipes.

vii. The municipality must encourage and ensure that current and future container

traders are registered and in possession of legal permits.

5. Strategic Direction

5.1 Policy Strategy

i. The Container policy is developed in the context of promoting and developing the

container traders.

ii. The policy does not seek to stop container trading but provides mechanisms and

tools for managing it.

iii. The Council (Town Planning) and the Town Managers (Directorate: Corporate

Services) shall be responsible for controlling and maintaining the placement of

trading structures and proper management of container trading.

iv. The policy also states that tools for managing informal traders include:

(a) The registration of traders (issuing permits – like it is in the case with the

house shops)

(b) The allocation of sites These issues will be addressed

(c) Proper rental management in the roll-out programme

(d) Compliance to Bylaws and Regulations

v. The legislative framework for the policy is within the context of the Business Act

71 of 1991, the Theewaterskloof TWK Street Vendor Bylaw and the Scheduled

Trades and Occupations Bylaw.

vi. The policy is also linked to other bylaws of the Council as applicable to each

Section and impacting on container trading.

5.2 Objectives

i. To ensure proper management of permits and rentals

ii. To encourage the continued leasing of land to container traders

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iii. To promote the regulation of the sector

iv. To encourage compliance to rules and regulations for informal trade

5.3 Authority to trade

i. Container trading operates in the informal sector, but the usage of structures such as

containers for trade, renders its informal trade from formal structures.

ii. The formal classification of structures allows for better control by the Council of the

trading structures through identifying areas of trade which could be incorporated into

town planning schemes as these structures, though not permanent, have an implied

permanent status.

iii. The policy is in line with the strategic viewpoint regarding trading. The street traders

(informal traders) have to graduate from informal to formal businesses. Trading from

containers, Wendy houses, marquees and caravans or any other formal structure is

considered to be the last step before graduating to the formal sector.

iv. The trading structures are classified as formal to ensure that Council Sections

including ODM and Town planning and Building Control can regulate and monitor the

placement and management of container trading structures.

v. Any person who trades in a public road or public place and wants to erect a formal

structure for purposes of trade must have written permission from Council approving

the type of structure to be used, as well as the goods and services to be traded.

vi. No trader may set up a trading structure without getting permission from Council with

the exception of the traders who have been trading on public roads and places

without Council permission before 1 March 2006.

vii. The exempted traders must apply for written permission from Council no later than

two (2) months after the adoption of this policy. If these traders continue to trade

without permission from Council they shall be subject to Council approved sanctions.

viii. Traders who want to trade should apply for permission at the Town Planning Section

in the prescribed way and within the application directives.

ix. The applicant should provide the Town Planning Section with an application letter

describing the area they want to trade in, the type of goods to be sold and services to

be provided.

x. The application letter must also indicate the type of trading structure to be used and

the general condition of the structure.

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xi. The Town Planning Section will process the application in consultation with other

Council Departments/Sections including Property, Operations, ODM, etc.

xii. The property Section (Development) must be consulted prior to an application being

approved. The lease agreement must be in place prior to any permission being given.

This will ensure that all trading activities conducted on Council land are properly

registered and licensed.

xiii. The Town Planning Section shall be the only Section that receives all applications for

container trading and communicates with informal traders with regards to container

trading.

xiv. Law Enforcement, Operations and Technical Services should provide the Town

Planning Section with their requirements and regulations that should be considered

when allocating sites.

xv. Traders who continue to trade and those who want to engage in container trading

without permits after the adoption of the policy shall be subject to removal after a

notice period of 30 days. If these removed traders want to apply for permits they will

have to undergo the process of proper allocation by Council before placing trading

structures.

xvi. Permission to trade shall be in the form of a short term tenancy lease agreement

which shall state the terms and conditions for container trading. The short term

tenancy agreement is recommend because there is a one month termination notice

as security of tenure is not permitted in public spaces.

5.4 Trading zone

i. Container trading is an informal form of trading from formal structures.

i. It is a form of street trading which can be carried out on verges of public roads and in

public places.

ii. Traders must have written permission from Council to trade on verges of public roads

and in public places from movable trading structures other than an umbrella.

iii. Trading structures requiring Council permission are Caravans, Containers,

Marquees, Trailers, Wendy Houses and any other formal roofed structure.

iv. It is imperative that the allocation of sites for these traders be not limited, but Council

must establish a system for identifying and demarcating trading sites.

v. The Town Planning Section will be responsible for identifying and allocating trading

areas/ sites for container traders to ensure that all trading sites meet the policy

requirements.

vi. Container trading is permitted only from Council identified sites.

5.5 Trading Structures

ii. General Requirements

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i. Containers must have proper ventilation systems with windows.

ii. Traders may not construct foundations using any kind of material for placing

containers without Council approval. This is applicable to both residential and

council land.

iii. Containers must be properly maintained and have no holes in the roofs and floors.

iv. Containers must be rust free both internally and externally.

v. A container may be painted in one approved colour only.

5.6 Location of trading structure

i. Trading structures may not obstruct or block

(a) pedestrians on sidewalks

(b) vehicular traffic

(c) pedestrian crossings

(d) parking / loading bays

(e) facilities for vehicular and pedestrian traffic

(f) road traffic signs

(g) access to street furniture

(h) building entrances and exits

(i) a fire hydrant;

(j) displayed goods in shops from view

ii. Trading structures may not be used for sleeping overnight at the place of

business.

iii. The structures may not be on a verge next to a formal business that sells the

same goods without consent of that business owner.

iv. Trading structures may not be placed for purposes of trading in a public garden or

park.

v. These requirements are applicable to the placement or setting up of all the

trading structures unless when exempted by Council.

5.7 Trading sites

5.7.1 Town Centre

i. Container trading is restricted, it shall only be allowed and exempted by

Council due to the demand and need for the goods and services;

ii. The suitability of the trading structure and/ or any other valid concern.

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5.7.2 Taxi Ranks

i. Container trading is permitted in designated areas inside or next to taxi

ranks.

ii. The approval of trading sites should be done in consultation with the

Technical Department;

iii. Taxi ranks in the mid-town areas should be treated as restricted areas that

require Council exemption.

5.7.3 Residential Town Areas

Container trading is permitted in designated areas and should be in line with the

requirements for issuing sites.

5.7.4 Residential property

Town planning schemes approve the placement of trading structures on

residential property as a Special Consent.

5.7.5 Rural Areas

Container trading is permitted in identified sites and should be in line with the

requirements for site allocation.

6. Different kinds of Containers

6.1 Container Traders Selling Food

Requirements

i. Traders should at all times follow acceptable hygiene practices, i.e. they should

be free of open wounds and infectious diseases, have no sores, wear a clean

apron, protective head gear and use sanitised tongs and utensils to handle food;

ii. In containers that use electric stoves, a two-plated stove is permitted; primus and

gas stoves are not permitted.

iii. Containers should have a deep bowl sink for hand-washing that is drained to the

sewer or to the satisfaction of ODM. These could be installed as a modification

that the container-selling containers provide.

iv. There should be suitable storage facilities.

v. Container tops must be impervious and resistant to fire, they should not hold

water.

vi. Walls and floors should be made of easy to clean material.

vii. Traders must meet all Environmental Health requirements.

6.2 Container Community Phones Trading

Requirements

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i. Telecommunication companies must ensure legal placement of containers on

Council land. This applies to the companies that own the containers and contract

the traders to operate.

ii. In cases where the trader owns the container, the trader is responsible for

obtaining permission from Council.

iii. Branding of the container should be aligned to the signage requirements

described in Paragraph 9.

6.3 Wendy Houses

Requirements

i. Wendy Houses are made of timber and corrugated iron.

ii. Timber Wendy houses cannot be used to sell food that has to be cooked with

gas and primus stoves as timber is a flammable material.

iii. Fresh produce in the form of fruits and vegetables can be sold and stored in

timber Wendy houses because they are well ventilated.

6.4 Marquees

Requirements

i. Marquees are ventilated and can be used to conduct the fresh produce

business.

ii. A fresh produce seller should have a rodent proof storage facility to store the

fruits and vegetables overnight.

iii. Food traders must keep marquees clean and free of germ-transmitting pests.

iv. Traders should not create foundations and floors without Council approval.

6.5 Caravans for Selling Food

Requirements

i. Caravans should be kept clean and the person conducting the business

should at all times be hygienic, i.e. they should not have sores, open wounds,

infectious diseases.

ii. Traders should wear clean aprons, protective head gear and use sanitised

tongs and utensils to handle food.

iii. Caravans that use electric stoves a two-plated stove is permitted, primus and

gas stoves are not permitted.

iv. Caravans should have a deep bowl sink for hand-washing that is drained to

the sewer or to the satisfaction of ODM.

v. There should be suitable storage facilities

vi. Caravan tops should be impervious and resistant to fire, they should not hold

water.

vii. Walls and floors should be made of easy to clean material.

viii. Traders must meet all Environmental Health requirements.

7. Access to Council Services

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• TWK will facilitate the provision of access to Council services in the demarcated areas.

• Traders are responsible for ensuring connection and payment for services such as

electricity, water and waste.

• Service payments except for waste removal shall be made separate from the rent

payments and shall be made directly to TWK.

• Traders need to have a trading permit from TWK before applying for electrical and water

services.

7.1 Water

i. Traders should have access to water taps either on site or in nearby sites.

ii. Container parks should have water taps on site.

iii. Proper drainage systems should be available on site or in nearby site.

iv. Traders who do not have access to water taps should have a 25 litre bucket

of water on site.

v. Traders must pay for water usage according to the Water and Sanitation

department’s requirements.

7.2 Ablution Facilities

i. Ablution facilities should be available on site or nearby site.

ii. Ablution facilities should be in a maximum distance of 50m from traders.

iii. Ablution facilities could be mobile or permanent structures which should be

kept cleaned and hygienic at all times.

7.3 Waste

i. Traders are responsible for collecting and disposing of litter generated by

customers and employees.

ii. Traders are responsible for putting litter in the provided litterbags for collection

by Council.

iii. Traders should take out the waste on waste removal dates, the trader/s

should be aware of the collection dates.

iv. Traders must pay Council for the waste removal service. This payment should

be incorporated into monthly rentals.

8. Signage on Trading Structures

Advertising on trading structures in rural and urban areas shall meet the following

criteria:

i. Advertising is limited to the name of the business, nature of the business as

well as goods and services provided.

ii. The use of containers for third party or remote advertising is not permitted

on trading sites and/or structures.

iii. Permanent ground signs are not permitted.

iv. Advertising on any one side of the trading structure shall not exceed 1.5m².

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v. Product advertising shall be limited to 30% of the structure’s sign.

vi. A single movable/portable board not exceeding 0.600 X 0.900mm is permitted

on the trading site.

vii. Advertising that does not comply with the above will be removed without

notice and costs incurred during the removal process will be covered by the

trader concerned.

9. Goods and Services

9.1 This Policy encourages and supports a diverse mix of markets and trading

opportunities.

9.2 Informal traders are treated as small business owners and cannot be limited in

terms of the type of services they can provide.

9.3 Goods and services that are legal, non-hazardous, comply with Health

requirements and meet all licensing requirements can be sold and/or provided in

the trading structures.

9.4 Services that require licensing include selling liquor, milk, food and perishables.

9.5 Traders should consult with TWK and ODM to ensure that goods and services

meet environmental health and licensing requirements.

9.6 The processing of applications for food traders shall be done in conjunction with

ODM to ensure that traders have the required Certificate of Acceptability (R918)

before approval.

9.7 Traders can provide similar products in a trading site but should be in line with

the principles of fair competition and sustainable business development.

9.8 Competition should be controlled to enable sustainable management of the

traders businesses.

9.9 The number of traders providing the same service in a container trading site can

be limited to a maximum of three (3) traders;

9.10 The number of traders will be influenced by the demand and supply of the

product/s. This restriction applies to traders who trade from one trading plot and

service the same customer base.

9.11 These restrictions allow for sustainable profit gains, business growth and the

creation of new opportunities in a well-managed environment.

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9.12 Street traders in the Town Centre need storage facilities that are accessible and

safe. Container storage facilities for the street traders can only be allowed in

designated areas and they should be well-managed.

9.13 The additional requirements could be influenced by the aesthetics of the area,

maintenance and cleaning of the Town Centre.

10. Container Parks

10.1 There are not many container parks currently operating as trading sites for

informal traders.

10.2 The policy encourages the establishment of container parks in urban and rural

areas.

10.3 Traders should be encouraged to operate in container parks as they will secure

growth prospects and access to Council facilities.

10.4 Container parks should be on sites that are easily accessible to both customers

and traders.

10.5 The parks must have a management committee that is responsible for the

management of the park.

10.6 The members of the management committee must be tenant traders.

10.7 The management committee should establish rules and regulations for operating

the park including competition restrictions. The management committee must

ensure that the park has security in the form of a guard/s.

11. Monitoring and evaluation

11.1 TWK should ensure constant monitoring of informal trading activities as a tool for

improved management.

11.2 Container trading activities have to be constantly monitored to ensure that

traders do not provide illegal goods or services and ensure that they are not

contravening trading requirements.

11.3 If a container trader or employee of the trader is found to be in breach of the

terms and conditions of the lease agreement and trading requirements, the

trader shall be issued with a written warning and must rectify the problem within

14 days.

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11.4 If the trader does not rectify the problem after 14 days, Council shall terminate

the lease agreement and order the removal of the trading structure from the

site.

11.5 If the trader does not remove the structure within 14 days, Council shall remove

it and the trader shall be responsible for the costs of removal and storage of the

trading structure.

11.6 Traders who create structural changes and put up foundations on the leased land

that make the trading structures permanent shall be ordered to remove these

structural changes within 14 days.

11.7 If the trader fails to remove the structural changes after 14 days, Council shall

terminate the agreement and remove the trading structure with its changes.

The trader shall be responsible for the costs of removing the structure.

11.8 Complaints from the community and other businesses (formal and informal) shall

be investigated and if the trader is found to be guilty of failing to comply with the

Street Trading By-law and policy restriction/s, he shall be penalised. The penalty

shall be in a form of a fine.

M.E. de KOCK

January 2013

THE NEXT 4 PAGES DISPLAY EXAMPLES OF DIFFERENT KINDS OF CONTAINERS.THIS

WILL NOT FORM PART OF THE POLICY, BUT SERVE AS INDICATORS OF WHAT WE

HAVE IN MIND WHEN REFERRING TO DIFFERENT CONTAINERS.

Page 15: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

Caravans for Selling Food

Page 16: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

Container Community Phones Trading

• 3m Phone Shop 6m Spaza Shop 6m Spaza & Phone Shop

Page 17: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

Wendy Houses

Marquees

Page 18: POLICY ON TRADING FROM CONTAINERS - TWK.GOV.ZA

Container Traders Selling Food