policy statement on cultural safety and humility
TRANSCRIPT
FNHA’s Policy Statement on Cultural Safety and Humility: Building a Common Understanding
F5 Improving Care for Indigenous Peoples through Cultural Humility
Melanie Rivers, Senior Advisor Strategic Policy , FNHA Katie Procter, Quality Care and Safety Manager, FNHA
The presenters have no conflicts of interest to disclose.
Disclosure
Our vision for Cultural Safety & Humility
3 #Itstartswithme
Mutual respect
Lateral kindness
Reciprocal accountability
Balance of power
Recognizes self-determination
Increases access Improved health outcomes
First Nations perspectives on health and wellness
Aim of the Policy Statement: • Build a common understanding of
cultural safety for FNHA staff, communicate FNHA’s views with health partners
• Provide recommended actions to embed cultural safety into the health system across multiple levels.
#Itstartswithme
Relaying concepts through story
Connecting concepts to culture
#Itstartswithme
Cultural safety: • respectful engagement • address power imbalances inherent in the healthcare system • environment free of racism and discrimination • people feel safe when receiving health care Cultural humility: • reflection to understand personal and systemic biases • respectful processes and relationships based on mutual trust • humbly acknowledging oneself as a life-long learner when it
comes to understanding another’s experience
Related Concepts Relationship-based care: placing importance on an intentional caring relationship
Health literacy: two way learning conversation
Quality: includes a focus on cultural safety and humility. Improves access to care.
#Itstartswithme
Recommendations for Building a Recommendations for a Culturally
Safe Health System • Training
• Policy
• Health Human Resources
• Culturally Safe Spaces
• Change Leadership
• Partnerships
• Complaints Process and Evaluation #Itstartswithme
• Policy Statement
• Complaints process
• #It Starts with Me pledges & webinar series
• Training mandatory for all FNHA staff
Discussion question: building your story
How are you/can you build and share a common understanding of cultural safety and humility in your community/organization?
#Itstartswithme
Please connect with us:
Melanie Rivers
Senior Advisor, Strategic Policy, Policy, Planning and Transformation
Katie Procter
Quality Care Manager, Office of the Chief Medical Officer