poq studio - 3 steps to successful fashion mcommerce

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POQ STUDIO – The mobile commerce platform for fashion Kathryn Green, Poq Studio Decoded Fashion

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Our presentation from the London Decoded Fashion meet up lays out the three essential elements of mobile commerce for fashion, and looks at how brands can put them into practice.

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Page 1: Poq Studio - 3 steps to successful fashion mcommerce

POQ STUDIO – The mobile commerce platform for fashion Kathryn Green, Poq Studio Decoded Fashion

Page 2: Poq Studio - 3 steps to successful fashion mcommerce
Page 3: Poq Studio - 3 steps to successful fashion mcommerce

We believe in creating the best shopping experience available on mobile.

OUR MISSION CLIENTS Trusted(by(20+(fashion(retailers(

PARTNERS

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Poq  Admin  System  

m.  web  

iOS  app  

Product  info  

Desktop  web  

Orders  

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1%  

41%  Fashion  Retail  

Mobile  is  everywhere                        

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IT’S THE BIG DEBATE When  will  mobile  surpass  desktop?                        

1%  

20%  

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2013: YEAR OF MOBILE Mobile made up 23.2% of total ecommerce sales in the 2nd quarter of 2013 That’s more than double the 2012’s rate of 11%

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IT’S THE BIG DEBATE

A  third  of  all  web  visits  are  on  mobile                    

1%  

33%  of  UK  web  

visits  

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IT’S THE BIG DEBATE

1%  

41%  Fashion  Retail  

No  mobile  site?  It’s  like  closing  your  shop  for  4  months  of  the  year                    

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IT’S THE BIG DEBATE 1%  

41%  Fashion  Retail  

The  Poq  Studio  approach:  what’s  most  important  for  mobile  commerce?    1.   Making  it  easy  to  shop  2.   The  mulQchannel  experience  3.   The  emoQonal  level  

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1%  

41%  Fashion  Retail  

1.  Making  it  easy  to  shop  

It’s  crucial  that  customers  are  able  to  actually  shop  from  their  mobile.  The  days  of  gimmicky  mobile  apps  are  over.  

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Clear  layout,  good  images                    

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A  secure,  easy  checkout  process                    

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IT’S THE BIG DEBATE

1%  

41%  Fashion  Retail  

2.  MulQchannel  Mobile  

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•  A  seamless  customer  experience  •  A  single  view  of  inventory  •  A  single  view  of  the  customer  

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IT’S THE BIG DEBATE

1%  

Look  out  for  Poq  Studio  and  Boxpark,  bringing  together  online  and  off-­‐line  

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3.  An  emoQonal  experience  A  ringing  iPhone  acFvates  the  insular  cortex  of  the  brain,  which  is  associated  with  feelings  of  love  and  compassion    hHp://www.nyFmes.com/2011/10/01/opinion/you-­‐love-­‐your-­‐iphone-­‐literally.html    

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R:  I  bought  a  dress  for  the  party  season  from  ASOS  because  I  got  a  no9fica9on  on  my  phone  from  the  apps  which  is  why  I  clicked  through  and  purchased  it  and  it  came  today  and  I  love  it.    I:          What  was  your  experience  like  when  you  bought  that  online?    R:  It  was  quite  fun  and  exciQng  seeing  lots  of  inspira9on.    And  then  I  had  a  dress  in  mind  that  I  was  looking  for,  so  I  was,  kind  of,  going  through  and  when  I  found  it,  I  was  really  happy,  so  I  clicked  on  it.    

Quote  from  Poq  Studio  consumer  interview,  2012  

Fashion  shopping  gets  the  same  response  

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1%  

41%  Fashion  Retail  

Styling  features  create  engagement  

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1%  

41%  Fashion  Retail  

Push  noQficaQons  are  personal  nudges  

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@poqstudio www.poqstudio.com