Edition Four 2019PORT WARATAH COAL SERVICES

Hennie du Plooy

Welcome to the Port Waratah Coal Services Community NewsletterHello,

Welcome to the final edition of our community newsletter for 2019. Although the year is drawing to a close, we continue to be very busy here at Port Waratah, and I would like to share with you some highlights from the previous few months.

During October you may have noticed our Carrington shiploaders glowing in quite a different hue of an evening. As part of Breast Cancer Awareness month, we launched a special initiative illuminating our shiploaders at Carrington in a vibrant pink. It was very special to watch the lights switch to pink for the first time alongside our employees and their families, especially as we know most people in our community have been affected by this disease in some way.

Last edition I invited you to take part in our second Local Voices ‘Pulse’ survey. The survey was conducted during September and we are very pleased with the response – a total of 545 people gave their feedback. We are always working to understand the expectations of our community so that we can continuously improve, and we thank all participants for taking the time to provide their valuable feedback for us to take on board. Overall, it is positive to see that trust and acceptance of Port Waratah within our community continues to remain steady and in a strong position.

In this edition we also provide insight into how we manage our water usage across our operations. With the Level 1 water restrictions taking effect in September we understand the commitment we all need to make to reduce our impact. We continue to be vigilant with our water-reliant activities, and we continually strive to capture and reuse as much water as possible to reduce our potable water needs.

From an operational perspective we are tracking well ahead on last year to date in terms of volume, and we are maintaining a consistently low vessel turnaround time. Our operational efficiency is continuing to be realised despite significant maintenance works being completed on crucial infrastructure across both sites over recent months. I am also especially

proud to share some news about a safety innovation designed by our employees. The marine survey trolley developed in late 2018 in response to potentially fatal risks during marine draught surveys has been recognised at two safety awards events, most notably, being awarded the SafeWork NSW Excellence Award. We extend our praise and gratitude to the employees involved in the development of this innovative device, actively contributing to making our site a safer place to work.

Finally, we are pleased to see the ongoing delivery of value back to the Newcastle community through our Community Investment and Partnership Programme, with a target of $750,000 annually. You will see a number of highlights from our programme in this edition, and we have been busy working with our community partners to finalise the events and activities for the remainder of the year.

On that note, I wish you and your families a wonderful end to 2019, and a very happy and safe festive season.

Kind regards

October, Australia’s Breast Cancer Awareness Month, puts the spotlight on breast cancer and highlights its impact on those affected by the disease in our community.

In late September, on the shoreline of Newcastle Harbour, we launched our 2019 Breast Cancer Awareness initiative. The two shiploaders at our Carrington Terminal were illuminated pink and remained on show every evening for the month of October. The shiploaders were perfectly placed to showcase the initiative which could be viewed from various vantage points around Newcastle Harbour, including Stockton, Kooragang Island, Carrington and the Honeysuckle entertainment precinct.

To coincide with the launch of this year’s illumination project, a fundraising BBQ was held for Port Waratah employees and their families on the Stockton foreshore. The great turn out on the night demonstrated that this cause is close to the hearts of many.

All funds raised at the BBQ, plus a donation from Port Waratah, were passed onto the Hunter Breast Cancer Education and Support Network. The donation will assist with ongoing delivery

of the annual Hunter Breast Cancer Public Forum, a free forum for the women of our region, and their families, who are affected by breast cancer. If you’d like to learn more, look up Hunter Breast Cancer Public Forum on Facebook.

Lighting It Up For Breast Cancer Awareness Month

The Port Waratah CSIRO Local Voices program was launched in 2018 with the first Anchor survey being conducted in September. The Anchor survey provided the benchmark for measuring the community’s attitudes towards Port Waratah on issues such as; the effectiveness of community investment programmes, air quality, noise, employment, skills training and economic benefit. This year, two Local Voices Community ‘Pulse’ surveys have been conducted – Pulse Survey #1 in April and most recently Pulse Survey #2 in September. We saw a significant increase in responses between the two surveys, with CSIRO including a face-to-face component to generate awareness and encourage registrations in our local area. So, what did we learn?

Overall, Trust and Acceptance of Port Waratah has remained steady and strong across all surveys. Our reputation rating and the quality of Port Waratah’s contact with the community has also been consistently positive. As to be expected, participants in our portside locations have a higher rate of concern for our potential environmental impacts, such as dust, noise and water. But on a positive note, the community satisfaction of our management of these impacts has improved over the past six months. Another area of improvement since the first Pulse survey is the community’s confidence in regulation and licencing conditions to ensure we do the right thing.

Thank you to everyone who participated in the surveys this year. The next Pulse survey will open in March 2020, so it’s not too late to register! Go to pwcs.com.au/survey for more information. Once you are registered, you will be notified when the survey is available. The summary report for Pulse Survey #2 will also be available, along with the reports from previous surveys.

Local Voices – Community Surveys

Unique Solution To Centuries Old Maritime Practice

Port Waratah Coal Services has been awarded the SafeWork NSW Excellence Award, for our innovative Marine Survey Trolley. The prestigious accolade was announced at the annual SafeWork NSW Awards ceremony, the state’s premier safety awards. The Excellence Award is selected from the pool of category winners, in which Port Waratah was named Winner, Safe by Design – Best Solution to High Risk Work Health and Safety Issue. This follows the Highly Commended Port Waratah received at the National Safety Awards of Excellence for Best Solution of a WHS Risk (Medium to Large Business).

The completely unique, industry-first Marine Survey Trolley was developed by employees in response to a potentially fatal risk for the marine surveyors when undertaking draught surveys on the vessels berthed at Port Waratah. Standard industry practice, in place for over 200 years, is for the marine surveyor to descend a rope ladder from the vessel and read the draught marks as close to the water line as possible. The innovative device eliminates risk, is cost-effective, efficient and provides a more accurate draught reading.

HOW‘LOCAL VOICES’

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CSIROdata collection

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ReportingListening, learning

Feeling heard

Building trust through actions

Community surveys

we captured and REUSED over 5 litres.

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At Port Waratah we are continuously balancing the use of water for operational purposes, especially dust suppression, and limiting our potable water consumption. We have designed our water management system to capture as much water as possible within our operational areas. This water is then redirected through our water management system for storage and reuse across our site as process water.

Last newsletter we described what the water restrictions mean for Port Waratah. As part of the Level 1 water restrictions Port Waratah have been working with Hunter Water to review and implement our Water Efficiency Management Plans. We have already undertaken improvement activities including the installation of water efficient fittings across our amenities,identifying and fixing any potential leaks and limiting

our outdoor water use for environmental compliance activities, such as dust suppression.

We understand the community expects us to manage our impacts, including that on local air quality. Our Intelligent Dust Management System uses spray cycles to proactively manage dust lift-off from our stockyards. We use the stored water from our dams for these dust management activities. However, when our process water sources aren’t available, we purchase potable water from Hunter Water’s supply.

Whilst we do require potable water to effectively manage aspects of our operations, we are mindful of our water consumption, and we are continually working to improve our efficiency to reduce the need for potable supply.

How We Manage Water

RUOK? Day is a National Day of action dedicated to reminding everyone that any day is a good day to check in with a workmate, friend or loved one. During September our employees were encouraged to grab a coffee, check-in with their workmates and remind ourselves how easy it is to start a conversation that could save a life.

Carrington Public School’s 5th Annual Art Expression and Community Art Competition was held in September. After some good bidding our employees brought home another piece of impressive artwork. With the theme Identity, proceeds from the event were donated to the Indigenous Literacy Foundation.

Port Waratah proudly support Charlie’s Run 4 Kids and this year the group of 26 runners endured the 150km journey from Seal Rocks to Dudley over 5 days. The group included our employee, Guy, as well as our Contractor, Darren. Every year the local running group raise money for a local family who has a child fighting cancer. This year an amazing $101,000 was raised for Frankie Unger and his family. Well done!

Employees from across our business attended the family friendly Pride Fair Day at Foreshore Park on Saturday 24th August. It’s estimated that over 10,000 people enjoyed the event, which was a fabulous, colourful celebration of diversity and inclusion in our vibrant city!

Celebrating RUOK? Day

Carrington Public School – Art Expression Fundraiser

Charlie’s Run 4 KidsNewcastle Pride Fair Day

In The Community

Clean Up Day At StocktonThirty four employees participated in a Port Waratah Clean Up Event around the Stockton Bridge on Thursday 29 August. It was estimated that around 985kg of rubbish was collected in just two short hours! We also recorded data on the rubbish we collected, which has been provided to the Australian Marine Debris Initiative.

There were lots of smiling faces and great conversations taking place at this year’s Hunter Homeless Connect Day! The event, that has been running since 2009, is a one stop shop for people who are experiencing homelessness, or are at risk of homelessness. The aim of the day is to link people with vital services such as accommodation and housing providers, legal and financial assistance and employment, just to name a few. Teams from Port Waratah volunteered at the community event this year, which saw a record number of 1,350 guests pass through on the day.

Hats off to Port Waratah employee, Andy, who rode in the challenging event this year. Over 10 days in September, 60 riders peddaled from the Gold Coast to Rutherford all in the name of raising funds and awareness for kids impacted by cancer. The ride raised more than $395,000 including Andy’s personal fundraising of over $19,000 – what a magnificient effort!

Hunter Homeless Connect Day

Camp Quality 1,000Ks 4 Kids

Cover Page: Employees at the Stockton Clean Up Day.

If you would like to comment on Port Waratah Community News, please email contact_us@pwcs.com.au or call on (02) 4907 2280 (24-hr Community Enquiries Line)

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ANCHORSURVEY 332

PULSESURVEY#1 153PULSE

SURVEY#2 545

$4,735 RAISEDthrough participant tokens allocated to date

for registered community groups

Local Voices Survey Results – When You Speak We Listen!