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PORTFOLIO 2012 Emanuela Delfino

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Page 1: Portfolio 2012

PORTFOLIO 2012

Emanuela Delfino

Page 2: Portfolio 2012

SunRide

Design and implementation of a sustainable mobility system in Cape Town

Politecnico di Milano Product Service System Design 2011/2012

Master ThesisTutor: Carlo VezzoliCo-tutors: F. Ceschin, C.Dell’Era and P. Landoni and M. M’Rithaa

PRODUCT SERVICE SYSTEM

Page 3: Portfolio 2012

Service system offering diagram

The aim of the project is to offer sustainable mobility, firstly, to elderly and disabled people, and secondly to commuters and tourists, both in the city centre and in the poorer outer suburbs of Cape Town. The mobility system is designed around a solar and electric bicycle taxi.

Page 4: Portfolio 2012

System map of the project at its full operative phase

Providing company

Locals &Tourists

Vehicles and maintenance

Service agreement Request of transportation

Payment for the service

Cab within city centre

Payment for vehicle rental

The City of Cape TownMunicipality

Locals (with priority to elderly

and disabled)

Vehicles and maintenance

Payment for vehicle rental

Service agreement

Payment for the serviceService agreement

BEC

Bicycle workshops

Payment for transportation

Payment

Request of transportation

Pay-per-use agreement

Transportation

Vehicle rental

Local associations

Township tour

The same model is applied to 2 BECs in the Cape Town area

Tourists

Vehicles and maintenance

Service agreement

Request of city tour

Township tour request

Payment for the service

Payment for the service

Payment for vehicle rental

City tour

Transportation

Awol & Tours Touristic Agency

=

SunRide is a bicycle taxi rental company born from the collaboration between BEN (bicycle Empowerment network) a no profit association aimed at promoting the bicycle mobility in the poorer suburbs. And a local manufacturing company Shonaquip, a social enterprise that produces and commercializes wheelchairs and mobility aids for disabled people.

Page 5: Portfolio 2012

How the system works:

The storyboard video show how the system works from the point of view of the user of the service. click the image to view the video

Page 6: Portfolio 2012

Take a lift from the SUNand around Cape Town

you’ll have FUN

For more info call 0800 60 30 40 or visit

www.sunride.org.za

Short-distance taxi service around the city centre

&Touristic tour

in the city centre and in the townships

A project promoted by

and delivered by

AdvertisementBrand Image

Need short-distance taxi around Lavender Hill?

For more info call 0800 60 30 40 or visit www.sunride.org.za

A project promoted by

The SunRide taxi offers cheap fares and relaxing ride!

Wheelchair friendly, suitable for all ages and environmentallyfriendly as well!

For booking call Fagodien Campher 0842414544

or visit the Imfundo Cycles Workshop

(next to Lavender HillsSecondary School).

Page 7: Portfolio 2012

Design approach

The followed design approach is focused not only on designing a PSS solution, but also on designing the proper transition path strategy and activities to gradually incubate, introduce and scale up the PSS concept. In parallel with the identification and involvement of the actors that can support and foster the implementation process. It is a dynamic approach, in fact the PSS concept vision is not a static goal to achieve, but it is always subjected to adaptations and evolution as consequence of the implementation process.

Page 8: Portfolio 2012

Implementation: pilot project in Lavender Hill, Cape Town

Pilot project system map

Pilot project context

The system map tool shows the interaction between the actors involved in the project

Lavender Hill is a township, poor suburban area, populated by the coloured community and characterized by unemployment, poverty and crime. The people that benefit from the experiment are both the users and the PSS providers. The main users are the elderly, sick and disabled from the community of Lavender Hill, who have physical and economic difficulties to move and reach the main places of interests. Furthermore secondary users are local NGOs, commuters and tourists. The PSS providers are the manager of the Bicycle centre and its Cycle Club that driving the vehicle can exercise and gain income, a way of keeping them away from the negative influences in the community.

Page 9: Portfolio 2012

Implementation phases: pilot project as a lab

Prototype manufacturing Presentation to the users

Presentation to the providers Service and vehicle test Feedback collection

Page 10: Portfolio 2012

Implementation phases: pilot project as a window

Open gallery to visit the experiment

Launch event 12 October 2011 Publications

Involvement of new potential stakeholder

Page 11: Portfolio 2012

Senegoal

Service supporting a group of immigrants to build up opportunities for their future.

Politecnico di Milano Product Service System Design Course2009/2010Final project forMapping and Visualization of the PSS and Material for Design

Tutors: Valentina Auricchio, Gianluca Brugnoli and Fabio Sergio, Luisa Collina and Cabirio Cautela

PRODUCT SERVICE SYSTEM

Page 12: Portfolio 2012

Senegoal is a service that help people from Senegal to buit up their future. The agency give the possibility to the africans to come in Italy to work for a certain period of time to collect money that they will use to start a new investement in Senegal. Two agencies, one in Dakar and one in Milan are always in contact to find a job for all the applicants and to provide all the documents (VISA, resident permit). With the service we designed also the logo, the interior of the agency, the advertisement campain and a personal kit.A website is provide to subscibe to the program and to keep in touch the applicant with the family.

The website

call 093245789

.Do not

hesitate!

AD

VER

TISE

MEN

T

• poster• bus • flyers

Preparation.• Legal Visa

• Psychology test

• Skills and experience

Apply for the SENEGOAL program.

Stipulate contract with SENEGOAL.

• Get KIT with all the info

AG

ENCY

SEN

EGA

L

Residence permitBank accountAccomodation

AG

ENCY

ITA

LY

Introductionday at thecompany

LIFE

IN IT

ALY

Get in touch: Website,Email,

Bank account

They use the KIT

First day at work.

Finish working.

More opportunities to create a new

life.Money

collected.

Quit from the service

Stay in the program

2

45BA

CK IN

SEN

EGA

L

1 3The companies ask workers to

the agency

START

System Map

Page 13: Portfolio 2012

5 booksellers (from piazza Duomo)3 bracelets sellers (from piazza Duomo) 2 body guards (from Mondadori and Ferrari shop)1 shop assistant (from Ferrari shop)1 italian volunteer (from EFO&AWA onlus association)

. face to face interviews

. expert interviews

. video and photo ethnography

. personal observation and pictures

. video on internet

. self-documentation (tool kit)

. context immersion

METHODOLOGIES

Results of Tool kit camera one use only Face to face interviews:

Page 14: Portfolio 2012

I can’t wait to see the paradise.”The new one“

+ REDpersona “> He comes illegally

> He’s been here for just a few days> He still thinks that Italy is a Paradise>He doesn’t know about his future ”

PERSONAS

Looking for a way to go back.

”> He comes illegally > He sells illegal stuff in the street> He remains being illegal all the time> He wants to escape

”The homesick“

+ BLUEpersona

”The italianish“It was worth all my sacrifices.

“ > He arrived legally> Questura did not give him a residence permit> He married an Italian girl> He became an Italian citizen> He wants to continue living in Italy with his new family”

One day everything will get better. ”The hopeful immigrant“ ”

“> He arrived legally> The questura did not give him a residen-ce permit > He met people who offered him a legal job > He lost the job and he became illegal> He will go back to Senegal with his head held high

YELLOWpersona

GREENpersona

Page 15: Portfolio 2012

The agency is very simple, a colorful and peaceful place where senegalese people are welcomed to enter and know about the programme.

The kit is given to all the applicants before coming in Italy and it holds a mobile phone, a sim card, an USB pen drive, a welcome booklet, a dictionary, a credit card and some vouchers for the plane tickets.

Italiano-Wolof

Wolof-Italiano

GARZANTI2010

I PIC

CO

LI D

IZIO

NA

RI

more information on www.airEuropa.com/voucher

35%ONLY FOR

WORKERS.

WELCOME TO ITALY

4825 2765 2736 0987 VALIDTHRU 10/15AMADOU SECK

Special call rate for

Push SIM from back to detach.

PERSONAL KIT

The interior of the agency The personal kit

Page 16: Portfolio 2012

The exhibition

An opportunity to create your future.

info: 800 123 342www.lavoro.gov.it/senegoal

POSTER

The advertisment

FLYER

Opportunity builders. Senegoal g ives t he opportunity t o you t o have a l egal j ob i n Italy, communicated by agencies in Sengal and Italy. This service w orks t o an agreement b etween t he Italian and t he Senegalese goverments. We showed our service in an exhibition at university re-creating the path of a

senegalese person who uses the service. The watcher has to follow all the step in the exhibition pretending to be one senegalese person attending the service.

BACKHOME

AGENCY IN SENEGAL

start thejourney A

GEN

CY

INIT

ALY

WO

RK

& L

IVE

IN IT

ALY

UN

DER

STAN

D

THE PR

OB

LEM

Page 17: Portfolio 2012

Light on/Leash off

PRODUCT SERVICE SYSTEM

Service design project developed during 1 week workshop named “Leisure Moment in Milan the healhty city” in collaboration with Naomi Hasuike from MH Way.

Politecnico di Milano Product Service System Design2010/2011Final Design Studio

Tutors: Fabrizio Pierandrei and Cabirio Cautela

Page 18: Portfolio 2012

Light on/Leash off: a personal device to place between the leash and the collar to switch on the light in the public dog areas, connecting to the public furniture.

Page 19: Portfolio 2012

Involvment: advertising campaign

How the system works: Advertisement

Join by registering your new dog...

or by asking it to your pet’s vet On the way to the park

Leash off Light on

Mi

Mi

Page 20: Portfolio 2012

Domenica in Famiglia

1 week workshop “Sunday: Happy moments in Milan the healhty city” in collaboration with Dario Buzzini from IDEO.

Politecnico di Milano Product Service System Design2010/2011Final Design Studio

Tutors: Fabrizio Pierandrei and Cabirio Cautela

PRODUCT SERVICE SYSTEM

Page 21: Portfolio 2012

Sunday in familyIt is an on-line platform which allows “familyless” workers and student in Milan, to organize the Sunday family lunch through the creation of new bonds. This because in the Italian tradition Sunday is the day dedicated to the family, celebrating with the lunch.

hosts

guests

USERS

get ‘punti�fragola’more customers

give comments

search hosts sponsors & promotion

organize lunch

System map

On-line platform

BenefitsFit in a new placeBuild rootsNew city, new Family

finally...choose your Family!

Page 22: Portfolio 2012

Epon contacts others members of the same sunday lunch, so that they can meet each other

Epon interested in this service decides to register and join a sunday lunch.

Epon, an ex-change student in Milan, sees the 'domenica in famiglia' advertising on the esselunga magazine

How the system works:

Everyone performs their task in the preparation of the lunch. The new family is enjoying their time together.

The system helps the family keep tangible memory of the event.

Dipa welcomes his guests to his place

Epon invites Lisa and Emy again to go together to the host's lunch

Epon is such a curious lad that he also wants to meet Emy for coffee.

Epon and Lisa do the shopping at 'Esselunga' and they use the card of the 'domenica in famiglia' to gain ‘punti fragola’.

Page 23: Portfolio 2012

Postcard advertising

Our family is missing a teenagewww .domenicainfamiglia.com

Our family is missing a motherwww .domenicainfamiglia.com

Communication strategy

Discount magazineCommercial video

Page 24: Portfolio 2012

Hostel +bc

Business canvas analysis for the no-profit association +bc using the Business Model Generation handbook

Politecnico di Milano Product Service System Design 2010/2011Final Design Studio

Tutors: Cabirio Cautela

BUSINESS ANALYSIS

Page 25: Portfolio 2012

Business model CANVAS “as is”

Research and analysis about the Business model of the no-profit association, which aims at teaching how to fix a bicycle, adopting a learning-by doing approach. The “Ciclofficina” is a space where people freely can find tools, spare parts and share the passion for bicycle. It is completely run by volunteers which means that when people have time contribute to make this initiative work. Mainly for this reason, it does not have a stable business model and it has risked to close.

Page 26: Portfolio 2012

Business model CANVAS “to be”

The canvas shows how the association can make different partnership and be economically sustainable and make clean profit, without leave behind the key value of the association. For example making a partnership with hostels in Milan, providing recycled bicycle to the tourists of the hostel. Old bicycles and spare parts are provided by the Police of Milan which collect abandoned bicycles around the city.

Storyboard Video Video to show how the system works.click on the image to view the video

Page 27: Portfolio 2012

PRODUCT

The aim of the course is the creation of innovative products on the topic of mobility lifestyle giving the students the possibility to face the entire design process.

Politecnico di Milano Product Service System Design 2009/2010Concept Design Studio

Tutors: Silvia Girardi, Norman Mc Nally and Valentina Auricchio.

Snap

Page 28: Portfolio 2012

Snap is not just a bag. It’s not just a sleeping bag. And it’s not just a hammock. It is more than that. It is the multifunctional solution thought for those that love to nap everywhere.

Page 29: Portfolio 2012

Bed sheet set

The package becomes the bedside pocket

The cord tightens the bed sheet up to the matress

Feet pocket

Hammock

Ground cloth

FUNCTIONS:

FEATURES:

Page 30: Portfolio 2012

The peculiarity of the design process wasto apply all the technical and creative abilities but also a big dose of commitment in terms of relational, managing and networking capabilities. Moreover it was asked to the design team to completely finance and lead the projects even in terms of materials gathering and production methods.

20 Snap limited edition were presented and sold during the event: Through the Box 2010.

Beware.sharp design ideas

22june

tuesday

at politecnico di milanobovisa campusvia durando 10

beware. be there. be through the box.

WWW.TTBOX2010.COM

open from 12,.00 to 15.00

Let us take you to the annual Design Event of PSSD 2010 at Politecnico di Milano Bovisa Campus, via Durando 10, Milan. This year we are showcasing fresh and tasty ideas of traveling products by 55 talented designers from 20 countries. Creative products from lamps, pocket games, bags, table, speaker, watch, fashion, you name them, we’ve got them. So Beware. Be there. Be through the box.

THROUGH

TH

E

BOX

55 designers 20 countries

1 design EVENT

sponsored byspecial thanks to

LABORATORIO ALLESTIMENTO

LABORATORIO FOTOGRAFIA

LABORATORIO MODA

LABORATORIO MODELLI X-RAY SPECS

For further info:www.ttbox2010.comhttp://www.flickr.com/photos/ttbox2010/

Page 31: Portfolio 2012

Fit’it

Design, manufacturing and advertisement of a portable and contemporary furniture kit

Cape Peninsula University of Technology Cape Town 2011

Tutors: Mugendi M’Rithaa and Johan van Niekerk

PRODUCT

Page 32: Portfolio 2012

Left Right Design has been started by a group of 6 BTECH industrial design students from the Cape Peninsula University of Technology (CPUT). The goal was to design, manufacture and sell the Fit’it kit composed of a table and a set of stools in order to achieve, and hopefully exceed, a profit of R5000 (euro 500) before the end of 2011.

Page 33: Portfolio 2012

1 2

3 4

1 2

Transportation packaging

Assembling instructions

Assembling video

(click on the image to view the video)

Page 34: Portfolio 2012

Fit'it is a flat-pack furniture kitthat you can s lot together b y hand

any extra tools. It can be easily packed up, transported and assembled wherever you need to sit around a table with your friends. Fit'it is durable, attractive, practical and customizable. It can be adapted to your mood with a simple flip o f the top and w hen you need m ore space it can be stored out of the way

// leftrightdesign.blogspot.com // // [email protected] //

// +27724959479 //

// leftrightdesign.blogspot.com // // [email protected] //

// +27724959479 //

Business card

A3 Advertising poster

A6 FlyersWebsite

Communication tools

(click on the image to view)

Page 35: Portfolio 2012

Public Design Festival

Come And Enjoyplay and socialize

Public Design Festival 2009

“Building up the public spacein 2 x 5 metres”

URBAN DESIGN

Page 36: Portfolio 2012

READ

MEETING

RESPECT ENVIRONMENT

COME&ENJOY

The aim of the project is to create a space where you can deposit bike, luggage or shopping bags, but not only, because it becomes a specific place to socialize.

The idea was to create a little meeting point (2 x 5 m) where people, who live everyday the city, can take a break from chaos and frenzy in order to spend time to socialize, enjoy, chat and eat.

Come and enjoy is designed for a big city like Milan, where the possibility to find an outdoor equiped sharing point is not easy.

The structure is extremly simple and cheap: it is made up of forty wood boxes of different highs which create, in the first part, the path to reach the “meeting area” and after they become tables and seats for specific activities.

Users can spend their time playing table games buying their personals pawns - cheap wrapped candies - from a specific vending machine.The bike & luggage deposit works insering a coin. Come and Enjoy!!

pic&nic

checkers

scrubble

laptop station

SOCIALIZE

PLAY

EAT LIVING THE CITY

HAVE FUNTALK

Page 37: Portfolio 2012

Multi layer wood: thickness 5 mm

3 €/m2

Plexiglass23,65 €/m2

construction scheme SCALE 1:25

unfinished wood beams

Unfinished chestnutwood beamssquare section8cm2 € per units

Page 38: Portfolio 2012

Side works

Miscellaneus works designed for University courses, for external committents and for personal interests.

Page 39: Portfolio 2012

Blind I Am Zoomers Magazine is a trend research about contemporary welcoming concept. The Magazine is a collection of articles mainly about the welcoming in a city and it is divided into theme sections like events in the city, shops, products, services and advertising in order to explain the context in which the welcoming takes place.

Feel coMfortABLEAll over the world we see signs such as “Wel-come to Milan” when entering a city – either along the highway or at the airport. Such signs’ purpose is to welcome arriving people, or in other words; to greet the visitors in a glad and friendly way. If accomplished, the visitors will revisit the city, which probably is the main purpose from an economical point of view. The welcome sign is however only the first step of making the visitors happy and satisfied. To truly fulfill this mission, the city and the people of the city have to provide us with interesting information, entertain us, agree with our values and make us feel com-fortable. These factors all contribute to the characteristics of a welcoming city.

More generally, we need to discuss the act of welcoming from different points of views: First, the idea of experiencing the giving and/or the receiving of actions that strike us as pleasant or nice. This usually takes place when somebody arrives to a place, activity or context. Second, we can talk about “pre--

concepts” and “first impressions” created by the experience and memories associated with a good or bad reception; and finally the act of sharing as a tool to cause positive feelings.

The first concept is related to the creation of pleasant experiences in the welcoming pro-cess, whether in a deliberate or spontaneous way. This concept can be applied in different contexts like interpersonal relations, social inclusion, corporative strategies, and etcetera. In this case, welcoming is part of the well known social ritual that throughout time has been creating new meanings and new values thanks to technology, mass media and cul-tural exchange. Whether we are hosts or guests; we are nevertheless in the middle of this process.

“Pre-concepts” and first impressions are important since they always create positive/negative thoughts or happy/unhappy memories in people’s minds. For that reason, to construct stimulating environments and

encouraging activities is of great essence in order to carry out a warm greeting, and so forth build a truly welcoming place.

Sharing is also an activity connected to wel-coming, mainly because – as we have observed in our research – people try to make their guests feel as friends even if they are complete strangers. Individuals, groups, non-profit orga-nizations, and companies try to entertain and perform in their surroundings with the inten-tion to include friends, pedestrians, homeless people, strangers and/or potential consumers.

As a result of our research on signals of wel-coming, we have identified multiple elements useful to design a great welcome; enjoyment, sharing, comfort, communication, reception, feelings. That is to say, we are not just talking about saying hello. Furthermore, it is clear that humans express their welcoming actions in different ways. In this paper we’ll see examples of new ways of welcoming people – both to the city, and more generally.

Page 40: Portfolio 2012

2 3

iEMANUELA

cSOFIAi

EMANUELA

EMPTY SPACES BECOME ART GALLERIESNo Longer Empty is a new non-profit group of artists and curators. They find unused storefronts in Manhattan and fills them with temporary art shows. The project revitalizes empty spaces by filling them with art, and whomever is welcome to come and have a look.

WRITER: Sofia ReibringSOURCE: www.nolongerempty.com

The choir named Göteborgs Indiekör practices in Gothenburg, Sweden. The members board a random tram in Gothenburg (this was first done in April, 2009) and sing songs from their repertoar. Watch the clip on Youtube and you will get the welcoming feeling. This tram singing project is a part of a larger project named thetramsessions.blogspot.com, which is all about performing music in the trams of Gothenburg.

The singers of the tram sessions now have free passes for the public transportations in Gotheburg, which can be interpreted as the habitants of Gothenburg like this project. They feel more welcome when entering the tram.

WRITER: SOfia ReibringSOURCE:thetramsession.blogspot.com

WELCOME TO THE MUSEUMThis is an outdoor installation of the artist Bros. The city was full of bright colored plates with the purpose to celebrate the urban elements.

The intent was to exalt elements of the city as flowerbeds, becoming monuments to the nature or the garbage transformed into monuments to trash and doormats at the exit of the subway, bearing messages of ‘welcome’ in an imaginary open-air gallery, prepared during a night raid.

Welcome to the museum wanted to invite people to have a vision of the city as a museum.

It is an exhibition that wants to celebrate the daily space and objects that are in the same place from many times, it wants to be the representation of the commonplace.

Apparently this is a viral video for Volkswagen. It has been making rounds on the Internet since it was released at the end of September. In the video, a group of people installs a giant piano over top of a busy staircase in a subway. Each step on the staircase corresponds to a separate key on the piano. The people’s reactions to it were amazing – most preferred to use the piano stairs rather than elevator stairs.

The advertising agency Team was behind this experiment that they called the Fun Theory - an ambitious experiment to try to change people’s bored attitude in Stockholm. The transformation of a subway staircase into a piano increased the stair use by 66 per cent.

They also developed the Fun Theory by trying to make people more responsible of the environment, especially the separation of rubbish for recycling by arousing people’s curiosity and making it fun.

TRANSGRESORA MILAN

Transgression is what many young people are looking for, they want to escape from their daily appearance and become new people during the night, leaving their well-ironed shirts and ties at home. They put makeup on their faces using blue or black colors, they wear latex dresses, and so on. I am talking about a way to have fun either if they are straight, gay or transgender: this is a passion that is spreading increasingly among young people in Milan, especially in places located in Corso Como, for example the De Sade club, or the Amnesia club. These places organize parties where the unique rules are that « everything is legitimate » and « everything is permitted ».

WRITER: Miguel BelloSOURCE: www.milanapartments.me

TRAM SESSIONS

FUN MAKES PEOPLE’S LIFES BETTERI definitely believe that the easiest way to change people’s behavior for the better is by making actions more fun to perform. In this case, the creativity of the piano staircase welcomes bored people who, every day, have to do the same action, go upstairs and downstairs, to make something fun out of the daily actions.

People need to be pushed by an attractive input as curiosity in order to make them to do something boring or tiring. We take a global example; love. Everyone knows that a first sight attraction or curiosity is necessary in order for the love to grow deeper. People need to be involved in everyday life; they need stimulus from the surroundings to drive their interests on doing actions for the society and for themselves.

WRITER: Emanuela DelfinoSOURCE: DDB Agency Stockholm

events in the city

events in

the city

WRITER: Emanuela DelfinoSOURCE: Broschure: Bros presenta Collezione PubblicaPIC: Cosimo Filippini

ART GALLERY IN THE SUBWAYThe team of Improv Everywhere created an art gallery opening on the 23rd Street subway platform in Manhattan. They put up 30 placards next to objects in the space (pipes, electrical boxes, signs, advertisements), transforming them into works of art.

WRITER: Silvia RemottiSOURCE: www.improveverywhere.com

TAKE YOUR PIC IN THE METROSome people installed a photo-graphy studio on a random subway car to take photos of every single person who rides the subway to produce a yearbook at the end of the year. The resulting photos show just how diverse New York subway riders can be.

WRITER: Silvia RemottiSOURCE: www.improveverywhere.com

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CMIGUEL

ZSILVIAZSILVIAfCLICK

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fCLICKFORCLIP

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A WELCOMING CITY INVITES THE PEOPLE TO HAVE FUN AND ENJOY THEMSELVES IN THE URBAN CONTEXT.

12 13

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advertisingWELCOME TO VENICE CASINOThis is an advertisement from Venice Casino, which uses the moving baggage space to communicate with tourists, creating a creative welcome and also an invitation for them.

WRITER: Gabriela RochaSOURCE: www.thecoolhunter.net

ALLOW DESIGNMany of graffiti designers have an uncontrollable passion for drawing or writing anything in public locations; they just look around to guarantee that no one’s watching, and start sketching. But now the interactive Sharpe e-cost Billboard will satisfy their desires, allowing people to create their own graffiti. People are actually welcome to do such thing that otherwise is banned.

WRITER: Gabriela RochaSOURCE: www.thecoolhunter.net

INVITE FOR A NEW THINKING“Per fare un albero” (Create a tree) is a project by Fiat, City of Milan and the designer Fabio Novembre, who have a goal of creating a “symbol of a new way of living”. The Fiat 500 C, according to Fiat’s spokespeople, is friendly, innovative and has an eco-friendly character. The twenty fiberglass replica is exposed in Via Napoleone with different tree planted inside them. The message for people passing by is to care about the environment, but also to make them feel welcome to be creative concerning the environment and advertising.

WRITER: Gabriela RochaSOURCE: Walking around in MilanPIC: Gabriela Rocha

ADIDAS VIRAL ADVERTISEMENTAdidas made a viral advertising for the new Adidas Ajax Amsterdam home shirt for the 2008-2009 season. A crowd of ‘Adidas folks’ started exchanging shirts with strangers. People from all ages and body shapes start undressing and trying to get the new Adidas Ajax shirt. The people were really surprised but they really like the welcome of the new shirt.

WRITER: Silvia RemottiSOURCE: www.viralblogg.com

THE ARRIVING FANFARERight after a RyanAir airplane arrives at the destionation airport - right after it hits the ground - a fanfare goes off. The fanfare is RyanAir’s way of pointing out that the flight was on time, which almost always is the case. The short music could also be interpreted as a welcome to the passengers.

WRITER: Sofia ReibringSOURCE: Flying with RyanAir

COMFORTABLE PUBLIC SPACEIKEA in Japan has decided to promote the opening of a new store in Kobe developing a creative guerilla style campaign concept. IKEA is trying to make inroads in Japan by advertising in one of that country’s high-traffic areas like train interiors. The train’s interior that connects the store to the center has been embellished with IKEA furniture and The Kobe

Monorail will serve as a rolling catalog. This campaign reminds to a previous one conducted in New York for Design Week with interior furniture as outdoor installations in difficult places like bus stops, park benches. This campaign wants to show to the customer that with IKEA products you can create a homely friendly feeling anywhere.

WRITER: Emanuela DelfinoSOURCE: www.pinktentacle.com/2008/04/ikea-decks-out-kobe-train/

hosting

hostin

g

Welcome to fuorisalone 2009 - a place in Milano where you can find all the new trends in the design world. Walking through Zona Tortona all the day in the crowdy streets can be really tiring. The designers of Springtime studio had a great idea: changing a parking lot into a place to sit. The project saves a seat to you in a play on the culture-cemented idea of a

parking space. The idea was part of a design competition made by Esterni that plan to give a parking space back to the public. The mission: developing a creative solution for a parking spot of 2 to 5 meters (due per cinque), returning it to the public domain in a positive way. Person Parking seems to be made for a low-traffic area. A soft place to relax, to take a break, to eat someting or just to chat. The illustrative form suggests you to sit and take part of it. The experiment was successful: many people took part in it and enjoyed it. Person Parkin is an innovative way to welcome people in the urban public space.

WRITER: Silvia RemottiSOURCE: Walking around in MilanPIC: Silvia Remotti

SIGNS FOR RECYCLINGIn a Milanese appartment where three Swedish students live, you find clear directions on how to sort the garbage. In the cabinet under the basin, there are handwritten signs indicating where to put paper, metal and other garbage. Of course the Swedish students know exactly how to do this in their own home - the signs are just there to help guests. In other words, this is a way of welcoming.

WELCOME BACK TO THE SOCIETYThere are lots of organizations worldwide that help homeless, prisoners or people addicted to narcotics to re-integrate and rejoin the society. For example, in Italy, San Patrignano Community takes care of young men and women who have serious drug abuse problems. The community does this through offering a new home, healthcare, study opportunities, and jobs. This can change their lives and help them

to become a member of the society again.

The core of the problem is not the drug abuse, but it is the human being with his fears and weakness that threaten to suck him in. Therefore, this is not a community for drug addicts but it is a community for living, where you can restart life after years spent as a social outcast.

The real definition is a community against social marginalization.

WRITER: Emanuela DelfinoSOURCE: www.sanpatrignano.org

BE WELCOME EVERYWHERE WITH EVERYONEBeWelcome is a hospitality exchange service. Imagine arriving in a big city and, instead of trying to find a taxi, there is somebody already waiting for you. Imagine that instead of going to eat at the place recommended by the guidebook, someone shows you his favorite restaurant.

Bed sharing, organized by Esterni,

is also an example of this. It is used especially during particular events in Milan, when hotels in Milan are all booked and very expensive.

These projects promote the meeting between people with the same interests and the cultural growing in cities usually perceived as cold and closed.

WRITER: Emanuela DelfinoSOURCES: www.bewelcome.orgwww.bedsharing.org

IKEA’S BEDAnybody who visits IKEA during weekend in China will be sure to find the familiar scene of customers napping on the couches and beds. Opening their first store ten years ago, IKEA has become a popular place for the Chinese rising middle class. It is now a place for spending free time; in other words, they do not necessarily buy any furniture. It is very interesting to observe how IKEA allows this kind of behavior.

This allowance expresses a kind of welcoming where the customers can really fell at home.

WRITER: Miguel BelloSOURCE: www.psfk.com

WRITER: Sofia ReibringSOURCE: Visiting an appartment in MilanPIC: Sofia Reibring

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TO REACH MANY POTENTIAL CLIENTS, THE ADVERTISMENT NEEDS TO BE WELCOMING.

PERSON PARKING

Page 41: Portfolio 2012

Blind I Am Movie Trendbook is the result of the previous trend research about welcoming.

Five big different directions has been found.

The main character, Jack, is trying out these new 5 trends in order to understand that welcoming is all about feeling comfortable with the surroundings.

http://www.youtube.com/watch?v=9n6tkQY5UBk

Page 42: Portfolio 2012

* Carcadè and lemongrass - 20 teabags x 2 gr.each

* Chamomile - 20 teabags x 2 gr.each

* Carcadè and lemongrass - 20 teabags x 2 gr.each

* Carcadè - 50gr pak

* Carcadè - 50gr pak

* Carcadè - 50gr pak

* Black Tea - 20 teabags x 2 gr.each

CTM altromercato - E.U. Market

Herb

al te

as

Catalogue design Meru Herbs products

During my volunteering mission in Kenya I gave my contribution also re-designing the brand image, brochure and products catalogue for the tea and jam company, Meru Herbs, which operates in Meru.

Logo re-design

Page 43: Portfolio 2012

Women carrying water, Ngong Road, Nairobi. Landscape, Jampark Plaza, Nairobi.

Ruth Kerubo, 4 years old, Jukumu Letu, Nairobi. Children playing in the dumpsite, Mathare, Ngong.

Pictures shooted during my volunteering experience in Kenya, Summer 2010

Page 44: Portfolio 2012

An event showcasing the products of 6 design teams from CPUT Btech Industrial Design 2011. Each team had to design and manufacture a product making a profit of R5000 by November 2011.

Advertising poster spread around the City.

Opening Night July 28th from 6 p.m.@[1hoh], 1 Hares ave, Woodstock, Cape Town

on view until July 30th

http://5kshow.wordpress.com

Postcard delivered around the area

Communication tools before the event

http://5kshow.wordpress.com

Exhibition space

Page 45: Portfolio 2012

Wine sponsorCommunication tools supporting the event

Magazine publication

Click on the image to read the article

A5 Front and back flyer.

Flyers designed as a memorandum with a brief description of each product exhibited.

6 design teams from CPUT Btech Industrial Design 2011

present their innovative products in the object house.

Design, manufacture and profit R5000 by November 2011.

because789 have designed a flash drive family from

repurposed wood. French oak, from old wine barrels, red oak from door ways and maple, from the flooring. Each has it’s own

personality and each family, their own story.

http://because789.co.za

Fit'it is a flat-pack furniture kit that you can slot

together by hand without any extra tools. It can be

easily packed up, transported and assembled

wherever you need to sit around a table with your

friends. When you need more open space it can be stored

out of the way.

http://leftrightdesign.blogspot.com

“Superhero” and “Bird” organizational units can be used in a hallway or perhaps your home office. It is designed to help you organise and keep track of events and a space to put down your wallet and keys or any other bits and pieces.

http://smacharry.blogspot.com

This product is an armband which holds one mace/pepper spray canister and it is designed for any mountain biker or runners’ safety.The product is not intrusive on the users chosen sporting activity and provides peace of mind.

http://rootdesignstudiosa.110mb.com

Nomadic Furniture provides you with a bed,

two benches and a couch integrated into

one product. The bed provides a place

to sleep for you and a partner while the benches

have the ability to seat you and five of your friends.

The three-seater couch gives you a place to relax and

watch a movie.

http://five45.com

A device that affords mobility for PC's. Aimed at people who bring their computers to LAN events. It allows them to carry all their PC equipment (except the monitor) in one neat package that is comfortable and convenient to carry.

http://takecoverbags.com

During the exhibition the stop-motion video was telling the story behind each products exhibited. (click on the image to view the video)

Page 46: Portfolio 2012

Thank you for your attention.