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Jen Pi______ planner

About me

...think and express visually + musically,

...appreciate anything that invokes pain, sweat, and tears.

...see vulnerability as a beautiful thing.

...believe that I am forever a work in progress.

I think most creatively when singing in the shower or w

hen browsing in puppy stores. I approach problems from all angles and enjoy creative pr

oblem sol

ving. I

nspir

ation ca

n come from

anywhe

re and

I ap

preciate it most w

hen it c

omes wh

en i lea

st expect it.

I pride myself on being a passionate th

inker who loves to

break conventions, but not for b

reaking conventions sake. I

cherish discoveries in all form

s, particulary in awkward

situations. I get antsy when to

o comfortable although my

favorite outfit is sweats + a tank

top. I enjoy people watching

and chatting up random strangers to ge

t their story. I live for

creating things. Busy is when i’m

most productive and I try to

document everything because inspira

tion comes from the

most unexpected of places. I am constantly tryin

g to breathe

life into ideas and if you walk

away from this book with

anything, it’s the understanding

that I have a perspective and

an opinion that will hopefully make you want to

grab a cup of

coffee and just chat.

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget

how you made them feel.” - Maya Angelou

I

Table of Contents

Campbell’s SoupJen Pi AP

Meghan Teela APVanessa Castaneda AD

Eric Roller CW

Vitamin ShoppeJen Pi AP


Eric Roller CW

New York Times Jen Pi AP


Eric Roller CW

NYTimes.com

In the Winter of 2009, the New York Times visited the planning class to seek our help with branding problems they were having. Decrease in paper sales brought on by the digital revolution has forced newspapers to migrate to the web to establish an online presence.

Honorable Mention

Case Study: NYTimes.com

The StoryThe advent of the internet has forced New York Times to migrate to the online world. In efforts to carve a space in the digital realm, newspapers are realizing the online model is a different animal from the print model they have grown accustomed to. Having great success as a newspaper, NYT is feeling the backlash of being know as the newspaper, or “grey lady” and therefore battling the perception of the ‘newspaper on the web.

The ApproachTo preserve paper readers, NYTimes.com will be positioned separately from the NYT Company and will speak to a new audience where the message will stimulate participation, rather than alienate and exclude.

ParticipantsThe digital audience are tech savvy, and dependent citizens of the webisphere who defy the norms of traditional audience categorical description. They live in the know, are self-starters, dreamers, and purveyors of the future and all things innovative. They are the perfect dinner party dates.

Brand BeliefsNYTimes believes in the power of the conversation. “I read it in the New York Times” is often plugged in at the end of statements as a declaration and artillery for assertive statements in order to shed knowledge on a given issue. They live for telling stories and inspiring people with its rich content. The brand is progressing and what naturally evolves from conversation and an exchange of stories is a connection.

InsightOnline news and information is free, open, yet often unverified.

StrategyTHE ONLINE CONTENT EXPERIENCE

NEEDS A TRUSTED, INNOVATIVE LEADER

ChallengeTo address the perception issue, caution will need to be taken not to alienate or confuse current newspaper subscribers. Therefore, how does NYT engage a generation where the emotional attachment and association to the tangibility of the newspapers is slowly fading, at the same time preserving the paper loyalists who have catapulted the brand to the success it is today.

CHANGE TRADITIONS LEVERAGE THE BRANDMAKE NEW FRIENDS & KEEP THE OLD

THE PAPER IS SEPARATE IDEA GENERATORS OF TOMORROW

FREE CAN BE UNCERTAIN

MAKE THE DIGITAL REALM UNCOMFORTABLE

The Process: NYTimes.com

THE COLLABORATIONGiven the magnitude of the assignment and the breadth of information discovered through our research, we sat down as a group from the very beginning. No brief. No strategy. Just four heads in a room bouncing around thoughts.

NYTimes.com Is a labyrinth of content that stretches beyond just news. As we searched through the many layers of the site, we discovered a multitude of fascinating applications and programs that greatly illuminated the potential for what the brand could be to users. The problem is no one knows about all this fun stuff.

STEP 1

API

Online Content

What can nytimes.com own?

Times Extra

Times People

Video

PodcastsWidgets

Mobile

Blogs

MINI BRIEFINGAfter countless meetings, skype sessions, dialogues and debates, we all came to a cohesive decision on the direction. We had much work ahead of us but we were super excited with all four team members on board. Before delivering the paper brief, we constructed a mini presentation containing a series of interviews, news reports, images, audience insights...etc for the creatives to digest following the session.

Why?By positioning NYTimes.com as revolutionizing the industry with cutting edge online content delivery, staying mindful of other sites who offer comprehensive multimedia platform services was pertinent in distinguishing NYTimes.com.

Who?Subcategories of the audience were given in order to better define the audience.

STEP 2

1. TELL THE STORY 2. AUDIENCE NARRATIVE 3. MAIN COMPETITORS

Knowledge Seekers: Live for finding and absorbing the simplest of details, to the most comprehensive of facts that serves as brain stimuli. He is constantly searching for new ways of ingesting information in order to increase his mental bandwidth. Traits: patient, motivated, attentive

Intellectual Artists: Appreciate unique perspectives and cherish personal expression. She is seeking the next breakthrough that will tickle her ‘wow’ spot. Traits: creative, emotional, profound

Urban Dwellers: Highly influenced by peer associations and activity that occurs in his environment. Personal experience is of high priority to him in order to form his own interpretation and opinion to share with others. This is the best person to be your personal tour guide. Traits: social, experimental, trendy

Cultural Connoisseurs: Lover of all regions of cuisines, she is conscious of world issues and possesses a philanthropic nature. She is open-minded and is the embodiment of a life backpacker. Traits: humble, inquisitive, optimistic

Knowledge Seekers

CulturalConnoisseurs

Intellectual Artists

*

*

UrbanDwellers

“IDEA GENERATORS OF TOMORROW”

Briefing: NYTimes.com

BRIEF - DIGESTION & CREATIONSTEP 3

Brief: NYTimes.com

ProductNYTimes.com

ObjectiveAddress the “newspaper on the Web” perception issue and position NYTimes.com as a fully-interactive news and information platform.

Participants“Idea Generators of Tomorrow - Motivated individuals who live ‘in the know’ and who are all unique in their individual interests. The one commonality is that they aspire to a life of substance; they want to feel knowledgeable and well-rounded. They carry an infinite curiosity and voracious appetite for learning that makes them the perfect dinner party date.

InsightEveryone nytimes.com reader has a unique path that they take from article to article that no ones else can imitate or control.

StrategyInspire connections through journeys and innovations that define a person’s life on the times.

IdeaCONNECT TO THE TIMES: NYTimes.com is the online hub where interactivity, trust, and innnovation intersect

PersonalityIntelligent, Innovative, Witty, Cultured, Classic

PRINTThe print campaign maps a users journey through NYTimes.com with each visual representing a different stop within the site. The copy highlights the innovative tools that will enhance the user experience. The purpose is to educate and inspire readers to create their own journey through NYTimes.com.

Communication: NYTimes.com

DIGITAL OUTDOOR BILLBOARDSCommuters will have the opportunity to interact with the map of the users journey online, which will display on billboards throughout metropolitan cities.

Text the name of any movie to 57241, and we’ll play the trailer of the first

movie requested.

Watch more than 15,000 movie trailers on NYTimes.com.

NYTimes.comConnect to the times.

MOVIE PREVIEW TEXT CHALLENGEThe movie text challenge invites audience participation to bring awareness to the NYTimes.com’s movie section.

NEWSPAPERQR Codes are one of NYTimes.com’s newest innovations which will be available in the near future. They will be placed next to newspaper articles, in book review sections, and wine and dining review sections. Smart phone users can take a photo of the QR code to upload, pull up the article and link to the reference in the paper and read it straight from their phone.


SUBWAY BANNER AND BLUETOOTH DIGITAL BOARDSWe utilized the subway cars to engage consumers through banner ads, complemented by digital boards placed diagonally below. The article will change according to the specific location of the city the subway car is in at that point in time, and will vary in topic ranging from arts to business. Subway riders can bluetooth the articles to their phones.


INTERACTIVE WEB BANNER + LIVE USER VIDEO FEEDGuest features will stream through a digital portal where they can interact with users while they are browsing the internet. The guest will talk through the findings for each destination meanwhile the above web banner will be mapping his journey in real time.

MOVABLE DISCOVERY TOOLThe discovery tool will be situated in web banner spaces but will offer the user the option to move it around the current website and point to words or topics of interest. The NYTimes.com tool will then pull up a brief title of an article or related topic within the frame. The user can then click on it to connect to NYTimes.com for the expanded content.

Live User/Guest Appearance (Bill Gates in the picture)

The map of the Live User’s journey through NYTimes.com in real time.


MICROSITE + FACEBOOK WIDGET/APPLICATIONThe Connections microsite allows users to browse other peoples’ journeys, including guest speakers, through NYTimes.com. Users will then be able to create a mapping of their own journey. After the journey is created, they will then be able to share and display it on Facebook, where friends will be able to view and be inspired to create their own maps.


WEB: R&D EXCURSION (ACCESSIBLE THROUGH MICROSITE)The R&D Department is very often a vague reference to a special place of where hypothetical innovations are created. We decided to take it one step further to allow visitors to browse NYTimes.com’s R&D room, click on different screens and monitors to check out the latest, and engage in dialogue with R&D staff and special guests who will be stopping by to interact with visitors.


PR EVENTNYTimes.com will send out an invite to artists, innovators, and visionaries to create innovative works based around the theme “Connection in The Digital Age.” Selected entries will be displayed in a special public exhibit sponsored by NYTimes.com. The event will offer opportunities to the public for those who desire publicity for their work, resulting in retail opportunities for exhibitors and the NYTimes.com at the event, and most importantly, generating both buzz for the website and establishing NYTimes.com as a premiere destination for a trustworthy, cutting edge, content experience.


How do you get #1 to shine brighter?

Campbell’s Soup

The Story: STIR UP THE CLASSICFrom the start, Campbell’s core strengths have been passion and devotion to family. The nostalgia associated with the iconic brand has always garnered the trust of mothers, and tickled the fun buds of kids everywhere. With classic brands however, there is still the need to maintain relevance to remind consumers that Campbell’s is still the soup you can love and trust. Since it’s launch in 1869, Campbell’s has dominated the market with 80% of the soup market. In recent years however,Campbell’s has gone from having no direct competitors to having a fair number of contenders. Market share has decreased to 60%.

Opportunity: PULL ON THE PURSE STRINGSWith the economy at its current fragile state, Campbell’s is at an advantageous position to leverage the care and convenience benefits mothers have come to know from the brand. Mother’s typically control the major decisions in the household. Therefore, the success of the campaign depends on winning over mom.

Insight: MOTHER’S NEED HELP IN THE FORTThe role of women have changed immensely over the past few decades. It is not uncommon to have both parents working full time in addition to caring for the kids. After conducting interviews with mothers of households of 3+, it was evident that although they excel at multi-tasking, it’s a constant struggle to juggle work, kids, husband, meals, personal health, etc.

Key Takeaway: CAMPBELL’S IS DEVOTED TO FAMILIESThe creative worked their magic to develop an integrated campaign where Campbell’s could revitalize its message to the consumer that Campbell’s cares, planting Campbell’s as an essential mainstay in family kitchen’s everywhere.

83% of new mothers return to the labor force six months after childbirth.

83 million mothers in the US alone. In 2008, mothers spent $2.1 trillion.

Case Study: Campbell’s Soup RESUSCITATE AN ICONIC BRAND THROUGH HERITAGE

The creatives, familiar with the Campbell’s brand, were taken on a tour of the typical Campbell’s mother’s kitchen. The visualization of the scenario served to provide the creatives with a deeper understanding of what the center place of the house feels like, rather than just relying on numbers and demographic description.

Cleaning detergent, Kids supplies

2x/day dog dutiesWalk, Feed, Walk

BEWAREPeak Times: 5:30am-9am, 4pm-10pm

Grocery list, Coupon clippings,Kid’s work

Errands, Bills, Emergency #’s, Prescriptions, Dry cleaning slips

Briefing: Campbell’s Soup

ProductCampbell’s original soups (red & white cans).

GoalSell the Campbell promise of passion and devotion to families.

ChallengeWellness trends & soup competitors (mainly Progresso).

AudienceMothers of households of 3+ who govern based on speed, convenience and trust.

Mindset Barrier“Motherhood is an everyday struggle.”

Aspiring thought“Campbell’s makes it easier for me to be a mother.”

StrategyCampbell’s cares and is reinstilling values into the American family.Reason to trustCampbell’s is changing up the recipe by lowering sodium content levels for the well being of all families.

ToneFun, affectionate and refreshing.

IdeaCampbell’s cares.

Brief: Campbell’s Soup

Communication: Campbell’s Soup

VEGGIE SCALE SIGN

AISLE STICKERSVEGGIE BAGS

VEGGIE BAGSINSTORThe instore communications will engage moms and kids during the grocery shopping process.

INTERACTIVETo establish an online presence where moms and kids can communicate together, we created a microsite to create a forum where they could share the Campbell’s Cares experience.


CAMPBELL’S DONATION CANSIn alignment with Campbell’s Cares, collection bins will be placed outside of supermarket stores. Unused cans will be given to families in need.

CHARITY EFFORTSUnder the umbrella idea of ‘Campbell’s Cares’, we saw the opportunity to create a charity page on the microsite and place Campbell’s donation cans outside supermarkets to convey the message that Campbell’s truly does care.

DONATION WEB PAGEThe donation center locator on the microsite will identify the closest Campbell’s donation can locations where they can drop off cans for families in need. Visitors to the site will also be able to make monetary donations as well.


Vitamin Shoppe

How do we get women to put their health first?

Case Study: Vitamin Shoppe

The SituationSPEAK TO THE LADIES

For more than 30 years, the Vitamin Shoppe (VS) has provided nutritional + health supplements, in their retail stores. The assignment is to increase Vitamin Shoppe sales amongst females.

ProblemMALE ENVIRONMENT iN RETAIL STORES

The instore VS experience feels more like a male gym bathroom for the iron pumping elite than for health conscious females.

ChallengeSHIFT ROLES TO GET THEM TO BELIEVE

Nutritional value is under estimated in terms of the role that it plays for future health. How do we converse with the audience about the importance of nutrition without coming off doctor-like, or like a vitamin retailer?

The DiscoveryCOMMUNICATE WITHOUT TALKING AT THEM

In addition, we found that simply lecturing women that they need more nutrients is ineffective and viewed as a nuisance. Educational figures such as doctors or preachy ads have a tendency to carry negative associations (doctors offices contain high levels of anxiety).

The InsightWomen are more receptive and open to sharing in groups or communities where they can congregate and just talk ‘women’.

StrategyTaking care of others means caring for yourself first.

IdeaVS is every woman’s ally in the marathon of life.

CREATE AWARENESS THROUGH COMMUNITY ACTION

AnthonyVS Associate, 5 years

Retail stores outdoor + instore

One on One’s

Brief: Vitamin Shoppe

PurposeIncrease traffic through emotionally connecting and educating wellness minded females

Participants‘FemIpendents’ (Female Independents): The modern woman who sees herself as a unique individual first. With a flourishing career, healthy lifestyle, and personal enlightenment, more women are taking the time to invest in themselves and their well-being.

InsightWomen thrive and are most expressive in the company of other women.

What they currently think“One day I will have to put myself second to others.”

What we want them to think“It takes a woman being responsible for herself, before she can be responsible for others.”

StrategyTaking care of others means taking care of yourself first.

Reason to trustWIthout personal strength and good health, maternal instincts and care taking abilities will perish.

Personality/ToneHonest, Lively, Nourishing, Spirited, Optimistic, Fun

IDEASAVE THE WOMEN

Communication: Vitamin Shoppe

WILDPOSTINGSPosters will be put up in major metropolitan cities in high traffic areas where passerbyers will be able to catch a glimpse of the website name. hemselves and their well-being.

Phase I: Make Them Scratch Their HeadsNot literally, but kind of. To bring awareness to the idea and stir up heat for the communication, we wanted to conjure a mysteriousness surrounding ‘save the women’.


MICROSITEThe home page will immediate open with the mission of the organization. Visitors will be able to explore the different pages that provide deeper insight into the purpose, these women, what makes them in need, and the events created by the organization.

Phase II: Create a CommunityBy positioning the site as a means of bringing attention to a “cause”, visitors will be able to adopt a woman who’s in need of nutrion and read about her story. As they read on, they will be educated through reading about the different women in “need” and look to get involved.


EVENT WEBSITE & TRAINING CALENDARThe monthly cycle is an an event that will be held every month in major cities across the country. Participants will be able to sign up through the savethewomen.org site with a training program to download to prepare for the event, and information on different nutritional infromation they can be informed about that will help fuel them for race day, as well as the every day.

Phase III: The Monthly CycleThere is no better way to bring people (women in this case) together for a common good and cause that they can feel passionate about.


Sponsored by

EVENT GIVEAWAYSTo go along with the monthly cycle spirit, nutritional packets, free race tee shirts, and bicycle bibs can be picked up on raced day or at their neares Vitamin Shoppe stores. Each registrant will have filled out age and level of activity information upon registration. This information will be used for proper suggestion and consultation from VS reps on the day they pick up their racing materials.

ANTICIPATED WORD OF MOUTHWe anticipate FREE news coverage of the Monthly Cycle from newspaper articles, to tv news reports, to blogs reporting the events with pictures, footage, and interviews.

Event T-ShirtsNutrition Packets based on age

Bicycle Bib with racing number + website

Thank you for your time.For any questions or comments, I can be reached at

[email protected]@jenpi