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Bonjour ! I’m Thomas …

Please, pick your pitch :

I work/play with digital businesses worldwide to boldly

improve their conversion & customer experience.

I want a greater user experience and conversion rate with a fast ROI and no IT impacts or any kind of struggle.

I time-to-time need an UX & Conversion mentor that empower us while being inspiring and fun to work with.

I want to reach off the charts results by creating an outstanding e-commerce website or digital service.

SOME RESULTS 10 things I’m proud of…

+ 29% conversion rate

“I had the chance to work with Thomas during the major and last update of

salomon.com. The brief was very much orientated towards business impact, yet Thomas managed to deliver both

impressive business results and increased consumer experience. Expert

in his area, Thomas clearly showed leadership and high creativity during

the process, while respecting the brand equity and visual language.”

!Benjamin AÏDAN, Marketing &

Communication Director - Salomon

SalomonBold re-design of salomon.com

(international e-commerce website) to improve conversion rate and

customer experience on all devices.

Club MedOptimisation of the e-commerce checkout process of the world

specialist of all-inclusive holidays (1 300M€, 70 villages worldwide)

in a high constraints environment : 40 countries, tiny schedule, strong

IT limitations…

+ 15% conversion rate

“I had the chance to work with Thomas on the Mizuno E-commerce project. Working with him was very

easy and very pleasant because he is a talented and creative guy. Thomas quickly understood our needs and

provide effective solutions.” !

Aurelien ABDELHAFIDH!E-business & Retail Manager!

Mizuno France

MizunoRe-design of the french

e-commerce website to improve brand experience and profit without adding any feature.

+ 26% conversion rate

Skimium

Lead of the UX strategy from day one in 2007 to deliver an award-winning experience to the users

and make Skimium the look-after-leader on the market while

achieving a fast break-even.

Trophée E-Commerce, Paris

#2 !on the online ski rental market in only 3 years

Trophée E-Commerce, Paris

ChronodriveCreation and lead of the customer experience of the french pioneer that has revolutionized grocery shopping. Repeated uplifts on

revenue and customer satisfaction.

“Thomas is a disruptive guy. He is much more than a UX expert; he is a

360 man in E-Commerce. He feels the trends and has the ability to convince and to inspire. He has the double skill

of creativity and pragmatism and is natively customer centric minded.”

!Martin TOULEMONDE!

Founder & CEO - Chronodrive

Grand Prix Strategies Digital, Paris

Trophée E-Commerce, Paris

Webby Awards, New York

D&AD, London

Jules

Creation of a cutting-edge customer experience that makes

fashion fun and easy for men while achieving an astounding

increase of the conversion.

+ 97% conversion rate

Success storyExpand Altima as a board member

from a 15 people local french agency to a digital leader of 250 talents

operating internationally

Owner & Board member

“I was lucky enough to work with Thomas during more than 10 years. Of all the

professionals with whom I had the chance to collaborate throughout my career, Thomas

was probably the most talented one. His reasoning is sharp and his spirit is brilliant.

These qualities allow him to quickly understand the stakes of the problems he

has to solve. He brings innovative solutions which get off the beaten paths. He has a capacity to federate and inspire people

around him, and he leads his team towards ambitious objectives with enthusiasm… Lastly, perhaps his core qualities, he is a

person who is humanly genuine and fair.” !Arnaud MONNIER!

Founder & CEO - Altima

Innovation

Creation of a new methodology to achieve bold results in digital projects beyond the usual pain points (lack of innovation, blind ROI,

meetings overload, technical struggles, long planning… to name a few).

shared at 16 conferences in Paris, Stockholm, Monaco…

24 !successful case studies of

bold conversion rates uplifts

FL!PFrom Pain & Burn to Ease & Earn

Praise from peersAchieve great challenges with digital leaders and passionate teams in versatile areas (sport, travel, fashion, retail, finance,

grocery, gaming…)

10 years !of fulfilling collaborations

“Thomas is a pragmatic leader, thoughtful and enthusiastic. His aim is to achieve his dreams and he knows how to bring people with him to achieve great goals. He has absolutely no fear of embarking on a new challenge and has a capacity to observe, understand and act fast. And most importantly, he is a very nice and cool guy.” !Thomas NICOT, Founder & CEO - Reset & Play

“Thomas came to Le Shop at the right time when we were looking for fresh ideas to inspire the strategic orientation of our web and mobile platforms. With contagious enthusiasm and sense of humour, he widened the scope of the analysis, challenging our basic tenets both at the methodological and technical level. His intervention helped us sharpen our understanding of a core issue for the company. Incidentally, it was a real pleasure working with him !” !Marcelo ALE, Executive CIO - Leshop.ch (#1 e-commerce in Switzerland)

“Working with Thomas was so easy ! His passion, expertise and ideas helped us to save time and money. He was able to listen and understand our needs, then to provide quick solutions to improve our conversion rate. His generosity and sympathy made our project really pleasant and I recommend him highly !” !Julien LEBLANC, E-Commerce Director - Chausport

“Thomas is a real expert in e-commerce and online marketing. We built a real efficient partnership based on expertise, advices, concrete actions and robust KPIs. Thomas is passionate about e-commerce conversion, optimizing the user experience... about online strategy overall. And he's got real communication skills.” !Saida GALLOUJ, Brand Manager - La Redoute UK

“Thomas is a brilliant and creative guy focused on customer experience. He is a great leader who everybody wants to follow as he is always relevant while keeping being humble. It was a pleasure working with him, he brought us a lot on web experience” !Julie VERNIER LECONTE, Executive Marketing Director - Chronodrive

Leap Year

Move from France to Finland and explore how to create a happy, healthy and vibrant living with

my wife and our three sons.

5 !Happy, healthy and

conscious people ready to change the world

“Thomas has a vivid willingness to explores new possibilities and transforms everything that doesn’t allow him to live

the best version of his life. He is a creative trailblazer that contributes to the world and people with genuine kindness and

enthusiasm. His magnetic, open and generative energy creates amazingness

around him. It is an honor and pleasure to grow beside this inspiring being.” !

Henrika Jansson Tonder!Wife, Life Coach & Entrepreneur

collect moments

not things

SERVICES Results & smiles certified

Conversion Rate & User Experience Optimisation

Fl!p

It’s for you if…!Your pitch is above and you have an online business of at least 3M€ of revenue based on sales, leads or subscriptions.

Benefits!• Fast & scalable increases in sales or leads!• Proven and instant ROI (usually 1 to 3 months)!• Bolder and greater customer experience!• Actionable customer insights

«�I want a much greater user experience and conversion rate with a fast ROI and no IT impacts or any kind of struggle.»

- You

In a nutshell!Flip is a creative and pragmatic approach that combines user experience design, conversion rate optimization and real-life know-how.!!It’s like an magic shift for your website to align it with the true essence of your brand & business and make it perform at it’s best potential.!!The fees are performance based, meaning that you pay for the profit you get. All the results are measured by A/B testing which also open creative possibilities thanks to the safe space of the test.

Strategy & Design For User Experience Revolution

It’s for you if…!Your pitch is above and you want to create an e-commerce website, a digital service, a mobile/tablet app or a smart product.

Benefits!• Cutting-edge quality!• Clear ROI!• Insightful & empowering process

«�I want to reach off the charts results by creating an outstanding e-commerce website or digital service. »

- You

Beyond

In a nutshell!Thanks to 10 years of experience in leading world-class digital projects, I can craft a pragmatic action plan to match the highest expectations and avoid the common pitfalls of design projects (blind ROI, lack of boldness, 360° quality gaps…).!!Through an agile and clear process, we’ll build together an unique experience that will solve the real pain points of your users in an engaging & profitable away.

Mentoring for Digital Leaders and Teams

It’s for you if…!Your pitch is above and you lead a digital business with an ambition to change the world.

Benefits!• Actionable contributions!• Instant step-in efficiency!• New skills and tips for you or your team!• Inspiration and motivation

«�I time-to-time need a digital mentor that empower us while being inspiring and fun to work with. »

- You

Empower

In a nutshell!I'm not another “expert” that sells consulting hours, hides behind big theories or spam you with non-actionable recommandations. I’m an entrepreneur driven to have fun creating successes with ambitious digital companies.!!I’ll contribute passionately like a member of your team and deliver clarity and results while inspiring and empowering you and your team. It can be workshops or ongoing mentoring, on-site or remotely. !

ABOUT ME Bonjour ! I’m Thomas…

I believe in…

CHANGEThe only certainty in life

PLAYThe energy of creation

BEING YOUChanges the world

TEAMWe thrive and come alive in tribes

WONDERAll problems end when

question begins

BOLDThe worst mistake is no mistake

I’m an entrepreneur and UX designer expert in e-commerce and conversion rate optimization. Happy french living in Helsinki, I work/play with digital businesses worldwide to boldly improve their profit and customer experience.!!I’ve been creating possibilities beyond limitations for 10 years in a digital agency in France. With my disruptive perspective on UX and e-commerce, I have contributed in millions of revenue to leading brands by aligning their digital user experiences to their true essence.!As a board member and the director of UX Design and Conversion Optimisation teams, I have contributed to rise Altima as a top player on the market with 230 talents internationally.!!In 2013, I decided to align and outcreate my own experience of life and leaped into a transformative adventure with my wife and 3 sons to explore how to live a conscious, authentic and joyful life. Passionate about challenging the status quo, I’m driven by inspiring others to create the best version of their life.

E-Commerce Happiness Hacking

Team Empowerment

User Experience Design Conversion Optimization

Pragmatic Creativity

Public Speaking

Entrepreneurship

Gluten-free chocolate cake

About.me

+358 451 522 282 / ttonder@gmail.comConnect : http://fi.linkedin.com/in/thomastonder

Thomas Tonder

Wonder Tonder Oy - Helsinki, Finland