position description assistant facility manager · 1.4 work according to ardi aged ares policy,...

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Position Description/Assistant Facility Manager – Updated 10/02/2014 Copyright Hardi Management Pty Ltd – Created 18/10/2012 Page 1 POSITION DESCRIPTION ASSISTANT FACILITY MANAGER Authorised by: CEO Authorised on: 27.01.2014 No of Pages: 12 VISION: The Hardi Group of Aged Care Facilities vision, is to ensure we provide a service which makes a difference to the quality of life for our residents, and our staff are valued for their diverse contributions SCOPE: The Assistant Facility Manager provides support to the Facility Manager ensuring that the day to day operations are managed effectively. The delivery of quality care is consistent with legislative requirements and contemporary in achieving best practice results whilst offering residents a home like setting and staff a safe working environment. The Assistant Facility Manager directs & supervises all clinical activities and pursues excellence in clinical leadership and continuous improvement. REPORTS TO: Facility Manager & General Manager Clinical Services (GMCS) KEY WORKING RELATIONSHIPS – INTERNAL Chief Executive Officer, General Manager Finance & Administration, Group ACFI Manager, Clinical Compliance Coordinator, Employee Relations Manager, Asset & Accommodation Services Manager, Registered Nurses, Endorsed Enrolled Nurses, Enrolled Nurses, Aged Care Workers including AIN’s, Housekeeping, Laundry, Leisure & Lifestyle Coordinators, RAO’s, Maintenance, Catering Manager & Food Service personnel, Mobility Nurse (where applicable), Physiotherapist, Bus Driver KEY WORKING RELATIONSHIPS – EXTERNAL Other Residential aged care facilities, Area Health Network, Tertiary institutions and professional education bodies, Aged Care Quality Agency, Department of Social Services (Commonwealth), Health Department (NSW), other health care agencies or service providers ESSENTIAL CRITERIA: Post graduate qualifications in management or equivalent DESIRABLE CRITERIA: Current General registration with AHPRA – no restrictions or conditions Post graduate qualifications in gerontology Certificate IV Training and Assessment

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Page 1: POSITION DESCRIPTION ASSISTANT FACILITY MANAGER · 1.4 Work according to ardi Aged ares policy, protocols and procedures. 1.5 dentify and refer appropriately when ardi Aged ares policies,

Position Description/Assistant Facility Manager – Updated 10/02/2014 Copyright Hardi Management Pty Ltd – Created 18/10/2012 Page 1

POSITION DESCRIPTION

ASSISTANT FACILITY MANAGER

Authorised by: CEO Authorised on: 27.01.2014 No of Pages: 12

VISION:

The Hardi Group of Aged Care Facilities vision, is to ensure we provide a service which makes a difference to the quality

of life for our residents, and our staff are valued for their diverse contributions

SCOPE:

The Assistant Facility Manager provides support to the Facility Manager ensuring that the day to day operations are

managed effectively. The delivery of quality care is consistent with legislative requirements and contemporary in

achieving best practice results whilst offering residents a home like setting and staff a safe working environment.

The Assistant Facility Manager directs & supervises all clinical activities and pursues excellence in clinical leadership

and continuous improvement.

REPORTS TO: Facility Manager & General Manager Clinical Services (GMCS)

KEY WORKING RELATIONSHIPS – INTERNAL

Chief Executive Officer, General Manager Finance & Administration, Group ACFI Manager, Clinical Compliance Coordinator, Employee Relations Manager, Asset & Accommodation Services Manager, Registered Nurses, Endorsed Enrolled Nurses, Enrolled Nurses, Aged Care Workers including AIN’s, Housekeeping, Laundry, Leisure & Lifestyle Coordinators, RAO’s, Maintenance, Catering Manager & Food Service personnel, Mobility Nurse (where applicable), Physiotherapist, Bus Driver

KEY WORKING RELATIONSHIPS – EXTERNAL

Other Residential aged care facilities, Area Health Network, Tertiary institutions and professional education bodies, Aged Care Quality Agency, Department of Social Services (Commonwealth), Health Department (NSW), other health care agencies or service providers

ESSENTIAL CRITERIA:

Post graduate qualifications in management or equivalent

DESIRABLE CRITERIA:

Current General registration with AHPRA – no restrictions or conditions

Post graduate qualifications in gerontology

Certificate IV Training and Assessment

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REQUIRED EXPERIENCE, KNOWLEDGE AND SKILLS: Experience: Minimum of five (5) years post registration clinical experience

Experience in coordinating a multi-skilled team

Knowledge: Knowledge of the health and aged care sectors

Knowledge of relevant Aged Care Quality Standards and the accreditation process

Knowledge of aged care funding arrangements

Comprehensive knowledge of the ageing process and aged related health issues

Knowledge of the scope of practice of the various levels of health professionals and support staff

in the residential aged care environment

Comprehensive knowledge of contemporary clinical management strategies for people with

chronic and complex health needs

Skills: Effective interpersonal skills, including effective relationship management skills

Ability to work confidentially in a sensitive environment

Effective leadership skills

High level time management and organisational skills

Comprehensive clinical problem solving skills

Ability to recognise and manage risks in older people with complex and concurrent health needs

Ability to develop, implement and monitor an effective clinical delivery system

Ability to understand, implement and evaluate continuous improvement systems in a clinical

environment

Computer literacy skills

RESPONSIBLE FOR:

In collaboration with the Facility Manager, ensure that the implementations of the objectives of the Facility are completed in accordance with Hardi Aged Care’s vision and philosophy. In the absence of the Facility Manager, the Assistant Facility Manager fulfils the role & duties of Facility Manager.

RESPONSIBLE TO: Facility Manager

ACCOUNTABLE TO: General Manager – Clinical Services

HOURS OF WORK & OTHER CONDITIONS: As agreed and set out in the Employment Contract

Part A - KEY ACCOUNTABILITIES:

Hardi Aged Care acknowledges the contribution made by all staff in achieving Hardi Aged Care’s goals in the delivery of quality care to residents. In order to meet your commitment to these goals you will be required to:

1.0 Work within the Vision and Philosophy of the Organisation

1.1 Work within the stated vision statement, philosophy and objectives of Hardi Aged Care. Observing the Hardi Aged Care Organisational Chart.

1.2 Promote and articulate the role and function of Hardi Aged Care with residents, relatives, other health workers and the wider community.

1.3 Acknowledge and maintain residents’ and workers’ rights, privacy and confidentiality in accordance with Hardi Aged Care’s policy and protocols.

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1.4 Work according to Hardi Aged Care’s policy, protocols and procedures.

1.5 Identify and refer appropriately when Hardi Aged Care’s policies, protocols and procedures require development or modification.

1.6 Contribute to continuous improvement and the achievement of the Accreditation Standards.

1.7 Act as a resource person for the interpretation of Hardi Aged Care vision and philosophy.

2.0 Administration

2.1 Observe Hardi Aged Care policies and procedures which relate to Administration services

2.2 Provide timely reports to various reporting lines as required

2.3 Utilise the approved Meeting agenda and minute template for all meetings held within the facility

2.4 Ensure that meeting minutes from various meetings held within the facility are produced and disseminated within seven (7) days following the last meeting

2.5 Monitor documentation systems with daily vigilance to ensure accuracy and compliance to Hardi Aged care policies and procedures and Quality Accreditation Standards

2.6 Utilise the services of clerical personnel to support clinical administration activities; ensuring that workflow activities are measured and discussed to ensure a safe work environment is maintained

2.7 Assist clerical personnel to achieve deadlines set and agreed with internal and external stakeholders

2.8 Utilise approved forms and documentation systems recognised by Hardi Aged Care. Forward all suggestions to add, amend or delete forms or documents to the delegate responsible at Head Office for receiving feedback on the Management system

2.9 Monitor daily outstanding alerts on the Managers noticeboard. Items include Adverse events – falls & skin tears etc, ACFI appraisals, Infections – wound & other. Delegate to registered nurses the responsibility to complete and update all field requirements to ensure compliance to standards at all times

2.10 Monitor daily outstanding alerts on the Resident noticeboard. Handover items require review, update and all fields completed to ensure compliance to standards at all times

2.11 Reallocate nursing resources to ensure all clinical indicators, assessments and exception summary reports are completed for all residents within shift and over 24 hour period

2.12 Ensure that medical stores of consumable items onsite are managed within budgetary limits and chargeable medical items are placed onto resident accounts with knowledge and consent of the resident and or their legal representative

2.13 Monitor customer service performance by all staff onsite. Manage poor performance in this area promptly according to Hardi Aged Care Discipline policy

2.14 Be responsible to manage time management activities for self and others to ensure that deadlines are met as requested or required.

3.0 Human Resource Management

3.1 Observe Hardi Aged Care policies and procedures which relate to Human Resource Management.

3.2 Treat all staff with respect and dignity, offering clear verbal and written communication at all times.

3.3 Observe the Hardi Aged Care Enterprise Bargaining Agreement (EBA) terms and conditions and apply working

knowledge on day to day basis with staff management.

3.4 Manage the roster allocation list for all nursing, allied health and diversional therapy personnel.

3.5 Ensure roster resources match revenue achieved and engage in timely roster review activities and adjust roster without impact to resident care delivery; without compromise to the residents health and wellbeing at all times.

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3.6 Raise all rostering changes and replacement issues with the Facility Manager in a timely manner.

3.7 Provide staff with sufficient notice period of any changes to roster as per Hardi Aged Care policy.

3.8 Observe Equal Employment Opportunity (EEO) principles to all advertised positions to the roster.

3.9 Complete annual appraisals for all registered nursing staff, allied health and diversional therapy staff as scheduled and within a timely manner.

3.10 Coordinate and complete annual appraisals for all nursing staff within a timely manner.

3.11 Participate in annual appraisal undertaken with the Facility Manager; measuring performance based on meeting KPI’s listed within this position description.

3.12 Direct and coordinate the duties and responsibilities of all staff, monitoring poor performance, conduct performance review meetings according to Hardi Aged Care policy and procedures

3.13 Adhere to Hardi Aged Care approved Industrial Relations flow chart and external IR advice on all employee relations. Matters including performance management, disciplinary meetings, documentation, and termination require accurate record keeping, documentation and correspondence to be maintained in a timely and organised manner.

4.0 Government Funding

4.1 Be responsible to effectively manage and understand each resident ACFI claim at facility level.

4.2 Ensure that the appropriate and relevant government funding allocation is achieved to maximise the delivery

potentials of resident care.

4.3 Actively participate in activities with the Group ACFI Manager relating to ACFI Claim management, ACFI auditing and validation; to ensure the optimisation of revenue to achieve funding for quality resident care and meet legislative requirements.

4.4 Maintain the ACFI review process at facility level involving the allocation of ACFI review assessments to all registered nurses on roster. Ensure that all assessments are completed by the due date on the ACFI pack to ensure compliance to evidence required to match the ACFI claim.

4.5 Ensure that all ACFI assessments and evidence collated can be substantiated under validation review and meets the individual resident care need and Hardi Aged Care approved processes.

4.6 Remain familiar with the most current ACFI User Guide issued by the Department of Human Services and ensure current ACFI User Guides are maintained at each nurses station; shredding expired ACFI User Guides.

4.7 Advise the Group ACFI Manager when ACFI packs are assumed ready for final review.

4.8 The Group ACFI Manager will provide feedback on ACFI packs presented and give consent to issue to the Facility Manager for online claiming.

4.9 Report any ‘late submissions’ or documentation concerns to the Facility Manager and the Group ACFI Manager in a prompt and timely manner.

4.10 Provide a weekly report to the Facility Manager outlining all ACFI related activities, gaps and opportunities identified in staff participation with approved documentation guidelines to support all ACFI claims.

4.11 Report identified ACFI training needs for individual nursing staff members to receive timely education as agreed in collaboration with Group ACFI Manager.

4.12 Monitor the coordination of regular ACFI education to all nursing personnel to maintain maximum ACFI standards and knowledge.

4.13 Be responsible to ensure adequate ACFI monitoring handover and training of personnel who ‘step up’ to replace Assistant Facility Manager during periods of leave. Be prepared to return from leave in the event that inadequate training and/or critical operational need dictates your attendance to the workplace. In such an event, negotiations will take place to ensure leave arrangements are replaced.

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5.0 Regulatory Compliance

5.1 Be aware of State, Commonwealth and other legislative requirements.

5.2 Remain familiar with the legislative requirements relating to regulatory compliance as reflected in the Hardi

Management System and adhere to all related policies and procedures.

5.3 All regulatory compliance breeches or risks are to be referred immediately to the Facility Manager or to the General Manager Clinical Services in the absence of the Facility Manager

5.4 Allegations or suspected resident assaults and elder abuse to be reported immediately to the Facility Manager or to the General Manager Clinical Services in the absence of the Facility Manager

5.5 The decision to make a mandatory report or non-mandatory report is based on the Compulsory Reporting legislation and guidelines presented by the Department of Social Services with all resident assaults and or elder abuse first reported to the General Manager Clinical Services and or the Chief Executive Officer. The discretionary decision to make a mandatory or non-mandatory report remains with the General Manager Clinical Services and the Chief Executive Officer.

5.6 Undertake incident investigation process immediately to gather evidence and report on findings after all incidents.

5.7 Be prepared to assist in the response in an appropriate manner and within required timeframes to the Aged Care Complaints Scheme ‘ACCS’ as required and directed by General Manager – Clinical Services or by Chief Executive Officer.

5.8 Manage ‘at risk’ areas of resident care or staff management during the incident investigation process to ensure the ongoing health and safety for all stakeholders.

5.9 Maintain privacy and dignity to victims and perpetrators of assault, alleged assault or incident.

5.10 Be prepared to participate in spontaneous IR disciplinary processes resultant from mandatory reports of serious nature

5.11 Participate in mandatory and non-mandatory education on regulatory compliance issues annually.

6.0 Quality Management Systems and Continuous Improvement

6.1 Ensure compliance to the Aged Care Act and statutory industry laws at all times

6.2 Observe and actively participate in all Hardi Aged Care policies and procedures

6.3 Facilitate the approved feedback system to be available to all stakeholders including residents and relatives, workers and visitors

6.4 Assist the Facility Manager to investigate complaints in a timely manner, providing a written report of investigation findings

6.5 Actively participate and coordinate continuous improvement activities including ACSAA site contacts including announced and unannounced site audits and support contact visits

6.6 Ensure that all documentation pertinent to the facility clinical operations is up to date and compliant with Accreditation Standard modules

6.7 Maintain ‘Met’ status on all standards following announced or unannounced Quality agency visits in line with the Aged Care Quality Agency standards and modules

6.8 Ensure the implementation and monitoring of all quality programs, schedules, action plans and activities onsite. Results to be evaluated, measure outcomes and either close out or continue continuous improvement activity until outcome is achieved

6.9 Liaise and consult with Facility Manager, Clinical Compliance Coordinator & General Manager Clinical Services on compliance activities and issues

6.10 Identify, coordinate and participate in continuous improvement initiatives related to onsite clinical operations and activities

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6.11 Assist the Facility Manager with the completion of the ‘Self-Assessment tool’ as required for re-Accreditation application

6.12 Follow the facility audit program, complete or delegate clinical audits to appropriate team members and identifying requirement for ‘focus’ audits

6.13 Ensure clinical data collection is maintained and results actioned in relation to all areas audited as per Hardi Aged Care policy

6.14 Complete Administration checks of Restricted Drug Safe and Register on a monthly basis or more frequently in the event of an medication incident related to Schedule 8 medication

6.15 Assist in the corporate review schedule of information handbooks relevant to all stakeholders e.g. Resident Handbook, Staff Handbook and the Visiting Service Providers Handbook

6.16 Participate in appropriate education to all staff ensuring maximum understanding the Accreditation process, preparation and participation

6.17 Ensure that all team members adhere to the Hardi Aged Care policies and procedures identified within the management system or ‘dropbox’ technology

6.18 Actively participate in the review of all relevant flow charts and resource folders positioned within the facility; ensure currency and relevance of flow charts and documents relate specifically to Industry specific processes approved by Hardi Aged Care

6.19 Ensure all clinical staff members participate in the document review process of all relevant flow charts

6.20 Ensure ‘What’s New’ memos are distributed for all staff to review with endorsement of individual staff members signatures on completion of any such review

6.21 Raise Continuous Improvement reports as necessary for identifying improvements to clinical needs required at site level and for escalation to the Facility Manager for higher approval as per procedure

6.22 Ensure that all required internal meetings are held within the designated timeframes, either participate or chair meetings including but not limited to:-

Weekly FMT meetings

Quality Management Committee

Case Conferences / Family Conferences

Medical Review Advisory Committee meetings

General Staff meetings

Registered Nurse / Nurses meetings

7.0 Coordinate the Work Team

7.1 Establish flexible work allocation and routines for all nursing, allied health, diversional therapy personnel which reflect resident choice and decision making

7.2 Work allocations and routines to be completed within designated timeframes

7.3 Work cooperatively as a team member and encourage others to do the same

7.4 Work within level of skill and knowledge and seek assistance from Facility Manager as necessary

7.5 Delegate to all registered nurses the responsibility to supervise and monitor care related activities performed by nursing, allied health and diversional therapy personnel

7.6 Contribute to continuous improvement by participation in committees and attendance at relevant meetings

7.7 Practice a duty of care to each other by respecting each other’s integrity and ability to contribute to a cohesive and harmonious team

7.8 Demonstrate flexibility in work practices in order to support colleagues and to meet the changing needs of the facility

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7.9 Participate in the recruitment and selection of workers as required

7.10 Coordinate and facilitate the orientation of new staff prior to their commencement on duty to ensure that a seemless approach to resident care is met and recognised by residents and their representatives. This orientation process includes casual and agency relief staff.

7.11 Foster and maintain effective communication which facilitates information flow throughout the organisation

7.12 Coordinate appropriate staff coverage to facilitate the delivery of quality care services in a timely manner in a safe working environment

7.13 Monitor workers performance on an ongoing basis providing feedback and guidance as required.

7.14 Recognise and respond appropriately (after consultation with Facility Manager) to unprofessional and inappropriate conduct of workers and service providers.

7.15 Facilitate professional development of workers through appraisal and or performance counselling activities

8.0 Infection Control and Work Health and Safety

Hardi Aged Care has an obligation under Work Health and Safety legislation to provide a safe and healthy environment for all workers and visitors. Equally each individual worker has an obligation under Work Health and Safety legislation to comply with employer WH&S emergency plans, policies and procedures, report hazards and incidents with corrective actions taken promptly

8.1 Observe and actively participate in Hardi Aged Care policies and procedures which relate to Infection Control and Work Health and Safety

8.2 Ensure staff practice reflects the Hardi Aged Care policies and procedures that are underpinned by State and Commonwealth legislation

8.3 Monitor the work practices of workers and service providers for compliance with Hardi Aged Care’s work health and safety policies and protocols

8.4 Engage in positive dialogue with General Managers when raising issues of concern or discrepancy related to infection control and work health and safety practice

8.5 Identify hazards in the work area, initiate management strategies within scope of role and report in accordance with Hardi Aged Care’s policy and protocol

8.6 Be proactive in addressing hazard reports in a timely manner; paying attention to complete a hazard risk matrix and present findings to relevant departments or persons applicable

8.7 Monitor and investigate all incidents for residents, staff and others in a timely manner, completing necessary paperwork listing steps taken to investigate, with a full evaluation and outcome report for each incident report

8.8 Perform work activities and functions in a manner which promotes personal safety and risk management

8.9 Instigate corrective measures to address identified hazards and unsafe work practices within role responsibilities

8.10 Report & investigate all resident, staff and visitor incidents utilising the appropriate incident forms

8.11 Follow organisational guidelines for safe manual handling

8.12 Select and use appropriate equipment according to Hardi Aged Care’s policy and procedures

8.13 Monitor staff practice in the application of universal & standard precautions recognised by Hardi Aged Care as first line defence against all known transmission modes for potential risks to infection control program

8.14 Ensure all staff comply with organisational infection control policy, processes and Legislative requirements.

8.15 Perform the duties of Infection Control Coordinator for the facility, monitoring Infection Control Surveillance program, reporting on Infection Control Surveillance activities to the Continuum Care, WH&S Committee and Group level meetings as required.

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8.16 Maintain annual competency in Infection Control Coordinator refresher course.

8.17 Use and store chemicals in accordance with relevant Safety Data Sheets.

8.18 Attend compulsory fire safety lectures and evacuation drills.

9.0 Monitor the Delivery of Care to Residents

9.1 Observe and actively participate in Hardi Aged Care policies and procedures which relate to resident care activities.

9.2 Actively assess resident care activities delivered onsite remain consistent with legislative requirements contained with the Aged Care Act and Residential Care Manual issued by the Department of Social Services.

9.3 Be aware of changes in the condition of any resident and ensure actions taken are appropriate including notification of relevant parties and appropriate referral to Allied Health Professional/s.

9.4 Ensure all data is gathered and completed accurately for each resident on the documentation system; including admission details, financial details, end of life planning / advanced health care directives etc

9.5 Monitor daily outstanding alerts on the Managers noticeboard. Items include adverse events – falls & skin tears etc, ACFI appraisals, Infections – wound & other. Delegate to registered nurses the responsibility to complete and update all field requirements to ensure compliance to standards at all times

9.6 Monitor daily outstanding alerts on the Resident noticeboard. Handover items require review, update and all fields completed to ensure compliance to standards at all times

9.7 Monitor ‘out of range limits’ per clinical indicator per resident is entered clearly on approved documentation system e.g. blood pressure, pulse, resps & SatO2, temperature, BGL, weight etc

9.8 Reallocate nursing resources to ensure all clinical indicators, assessments and exception summary reports are completed for all residents within shift and over 24 hour period

9.9 Review handover activities conducted by multi-disciplinary team members by attending handover on each wing on a weekly or more frequent basis (as required) to ensure resident care needs are being met to professional standards.

9.10 Manage staff allocation to resident care lists based on roster and skill mix and adjust according to resident choice and need basis

9.11 To promote a high standard of resident focussed, person centred care and lifestyle activities by promoting completion of lifestyle and social assessments by diversional therapy staff and participating in the case conference meetings with resident and relatives.

9.12 Ensure staff education and in-service programs include (but not limited to) annual review of clinical knowledge based on qualification status including Medication Management, Continence Care, Managing Challenging Behaviours and Dementia care and others as required.

9.13 Establish and monitor processes for the comprehensive and timely assessment of residents’ care and lifestyle needs and the evaluation of established plans of care.

9.14 Monitor clinical practice and decision making and provide guidance and support to all nursing staff when necessary.

9.15 Be responsible to identify clinical leadership gaps in registered nurses, evaluate their competency based on ANMC competency standards and AHPRA professional code of conduct, seek individual participation to rectify any area of incompetency.

9.16 Monitor the documentation of clinical practice and decision making to ensure all documentation meets compliance with Hardi Aged Care’s policy and protocols.

9.17 Recognise and respond appropriately to incidents of unsafe clinical practice.

9.18 Monitor care delivery to facilitate residents’ rights and achievement of determined goals.

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9.19 Support staff in the liaison with family/persons responsible/carers and other members of the health care team to facilitate adequate dissemination of information for informed decision making.

9.20 Team with external agencies and other health professionals to promote optimal care along a continuum.

9.21 Act as an advocate for residents/persons responsible when practices impinge on their rights.

9.22 Monitor resident satisfaction levels with regard to choice and preference to care related activities

9.23 Support and assist members of the health care team through ethical decision making.

9.24 Manage the utilisation of workers and other resources, within allocated budgets to achieve the delivery of quality residential care.

9.25 Coordinate the availability and correct functioning of equipment required for the delivery of contemporary clinical care.

9.26 Liaise with General Manager Clinical Services, Clinical Compliance Coordinator and Group ACFI Manager for all resident care related activities which require further advice.

10.0 Personal and Professional Development

10.1 Maintain skills and knowledge related to work role

10.2 Attend relevant in-service education sessions

10.3 Seek opportunities to undertake continuing professional development through external agencies

10.4 Maintain own service and continuing education records

10.5 Provide evidence of current certification to practice with AHPRA as a Registered Nurse (Div. 1)

10.6 Participate in regular performance review in accordance with Hardi Aged Care’s policy

10.7 Identify issues/problems in practice as the basis for research

10.8 Utilise and promote relevant research to inform clinical practice

Part B- KEY PERFORMANCE INDICATORS (KPI’s)

1.1 Assist the Facility Manager to prepare the facility for accreditation visits and achieve compliance across all

standards under the Accreditation Standards framework and modules during announced and unannounced

visits by Australian Aged Care Quality Agency (AACQA)

1.2 Ensure annual mandatory education requirements of all staff meets compliance with Standards 1.3, 2.3, 3.3,

4.3. Achieve 100% completion in mandatory staff training attendance for the facility per annum

1.3 Ensure Infection Control requirements meets compliance with Standards 4.7 & 4.8. Achieve 100% in staff

competency completion of hand hygiene per annum

1.4 Ensure Clinical Compliance is measured, evaluated and remedial actions taken based on best practice

strategies:-

a) Resident falls (witnessed or unwitnessed) are minimized with a falls prevention program implemented in

a timely manner

b) A restraint free environment is maintained & where appropriate legal authority consent & monitoring and

evaluation is maintained as per Hardi Aged Care policy

c) Resident skin tears are resolved within 2 weeks from origin

d) Resident infections will be resolved in a timely manner with immediate medical attention on clinical

assessment by registered nursing personnel

e) Resident weight loss greater than 2kgs will be referred to approved Dietician for assessment for modified

or textured diet or alternate strategies

f) Prompt vigilance and corrective action on all resident ‘out of range’ clinical indicators with an exception

report raised on individual resident progress notes on corrective action taken and outcome

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g) Palliative care programs for all residents are managed in accordance with individual residents ‘Plan of

Care’

1.5 Maintain ACFI pack surveillance program to ensure that all ACFI claims are submitted prior to the due

date. Zero late ACFI submissions achieved

1.6 Maintain ACFI claims based on resident care mix with particular attention to Bands 1 & 2 and maintain 90%

within these bands

1.7 In the event of ACFI downgrades after a Department of Social Services (DoSS) validation visit; the appeals

process will be considered & commenced after consultation with the Group ACFI Manager & GM Clinical

Services. As a result any appeal should be lodged within the required timeframe on receipt of validation

report as agreed with GM Clinical Services

1.8 Maintain clinical roster allocations in accordance with resident care mix to ensure resident satisfaction

levels are maintained at all times

1.9 Maintain agreed monthly Medical expenditure on the facility Budget Summary, being accountable to

address chargeable medical items onto resident accounts and address budget deficits in collaboration with

the Facility Manager within agreed timeframes

1.10 Maintain positive working relations at all levels of the organisational chart with any conflict resolved in a

timely manner

1.11 Notifications to AHPRA are made in a timely manner soon after a substantiated breach to professional

performance by a qualified person within the employment or contractual arrangements by Hardi Aged Care

1.12 Maintain individual Nurses Registration by due date annually without condition or notations with AHPRA

Part C – REMUNERATION & PERFORMANCE APPRAISAL

1.1 Remuneration payable will be in accordance with Hardi Aged Care enterprise bargain agreement (EBA) as set out in the individual Employment Contract.

1.2 Frequency of performance appraisal will be as agreed in the individual employment agreement, initially feedback will be given on 3 months after employment, 6 months a formal performance appraisal will be given, then annually or as required thereafer.

1.3 KPI’s will be measured and agreed on commencement of employment & thereafter at the designated performance appraisal review meetings

I have read, understand and agree to the terms described in the above Position Description for ASSISTANT FACILITY MANAGER. I have retained a copy of the above Position Description for my own records. Name …………………………………………………………… (BLOCK LETTERS) Signature ……………………………………………………… Date: ……/……../……….

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PART D – POSITION DEMANDS CHECKLIST

The purpose of this checklist is to manage any risk/s associated with this position and guide training requirements and environmental /equipment adaptation that may be necessary for the occupant of this position.

Frequency Code O = occasionally (activity exists up to 1/3 of the work time) F = frequently (activity exists between 1/3 and 2/3 of the work time) C = Constantly (activity exists more than 2/3 of the work time) R = Repetitively (activity exists repetitively within the work time) N/A = not applicable to this position

Demands Description Frequency

O F C R N/A

Physical Demands of the Position

Kneeling/Squatting Tasks involve flexion/bending at the knees and ankle, possibly at the waist in order to work at low levels

Leg/Foot Movement Tasks involve use of the leg and/or foot to operate machinery √

Hand/Arm Movement Tasks involve use of hands/arms - eg, stacking, reaching, typing, mopping, sweeping, sorting and inspecting

Bending/Twisting Tasks involve forward or backward bending or twisting at the waist

Standing Tasks involve standing in an upright position without moving about

Driving Tasks involve operating any motor powered vehicle √

Sitting Tasks involve remaining in a seated position during task performance

Reaching Tasks involve reaching overhead with arms raised above shoulder height or forward reaching with arms extended

Walking/Running Tasks involve walking or running on even surfaces √

Tasks involve walking on uneven surfaces √

Tasks involve walking up steep slopes √

Tasks involve walking down steep slopes √

Tasks involve walking whilst pushing/pulling objects √

Climbing Tasks involve climbing up or down stairs, ladders, scaffolding, platforms, trees

Working at heights Tasks involve making use of ladders, foot stools, scaffolding, etc, anything where the person stands on an object other than the ground

Lifting/Carrying Tasks involve raising/lowering or moving objects from one level/position to another, usually holding an object within the hands/arms

1. Light lifting/carrying (0-9kg) √

2. Moderate lifting/carrying (10-15kg) √

3. Heaving/lifting/carrying (16kg and above) √

Restraining Tasks involve restraining patients/clients/others √

Pushing/Pulling Tasks involve pushing/pulling objects away from or towards the body, also includes striking or jerking

Grasping Tasks involve gripping, holding, clasping with fingers or hands √

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Position Description/Assistant Facility Manager – Updated 10/02/2014 Copyright Hardi Management Pty Ltd – Created 18/10/2012 Page 12

Demands Description Frequency

O F C R N/A

Manual Dexterity Tasks involve fine finger movements - eg, keyboard operation, writing

Sensory Demands of the Position

Sight Tasks involve use of eyes (sight) as an integral part of task performance - eg, looking at screen/keyboard in computer operation, working in dark environment

Hearing Tasks involve working in a noisy area - eg, workshop and/or operation of noisy machinery/equipment

Smell Tasks involve the use of the smell senses as an integral part of the task performance - eg, working with chemicals

Taste Tasks involve use of taste as an integral part of task performance

Touch Tasks involve use of touch as an integral part of task performance

Psychosocial Demands of the Position

Tasks involve interacting with distressed people √

Tasks involve interacting with people with mental illness/disability/cognitive impairment

Exposure to Chemical Hazards

Dust Tasks involve working with dust - eg, sawdust √

Gases Tasks involve working with gases √

Fumes Tasks involve working with fumes - eg, which may cause problems to health if inhaled

Liquids Tasks involve working with liquids which may cause skin irritations if contact is made with skin - eg, dermatitis

Hazardous Substances Tasks involve handling hazardous substances including storage and/or transportation

Working Environment

Lighting Tasks involve working in lighting that is considered inadequate in relation to task performance - eg, glare

Sunlight Exposure to sunlight √

Temperature Tasks involve working in temperature extremes - eg, working in a cool room, working outdoors, boiler room

Confined Spaces Tasks involve working in confined spaces √

Accident Risk

Surfaces Tasks involve working on slippery or uneven surfaces √

Housekeeping Tasks involve working with obstacles within the area - bad housekeeping

Heights Tasks involve working at heights below knee level and/or above shoulder height

Manual Handling Tasks involve manual handling tasks √

Biological Hazards

Biological Products Tasks involve working with blood/blood products/body fluids √

Adapted from NSW Health Policy Directive PD2005_211