positioning the ccc professional cloud portfolio for rapid adoption

Copyright © 2014 ITpreneurs. All rights reserved.

Go-To-Market Enablement Session

Positioning the CCC

Professional Cloud

Portfolio for Rapid

Adoption


Welcome to

ITpreneursDimitri van den Broek, Co-Founder


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Positioning the

CCC Professional Cloud

Portfolio for Rapid Adoption


Moderator:

Connie Tai

ITpreneurs

Presenters:

Mark O’Loughlin,

Lead Author Professional Cloud Service Manager

Mark Skilton,

Lead Author Professional Cloud Solutions Architect

Today’s Speakers

Copyright © 2014 ITpreneurs. All rights reserved.*

● Introduction

● About CCC Professional Cloud Series

● Professional Cloud Solutions Architect

● Professional Cloud Service Manager

● Questions & Answers


Cloud Credential Council

The vendor-neutral certification training is designed to

enable learners to support specific technical vendor

training. It adds best practices and principles, bridging the

gap between technical cloud certification and the business

outcomes encountered in practice.

Our Courses Are:Credible:Designed by subject matter

experts who have practical

experience in a wide range of

cloud solutions.

Practical:A central case study is tailored

to each course to ensure

learners can demonstrate

knowledge in practice.

Accredited: The Professional Cloud courses

are officially accredited by the



Introduction

IT TRAINING

PROVIDERS

TARGET

AUDIENCECLOUD

CERTIFICATION

WHO

WHY

HOW

Vendor

Technology

Solutions

Introduction


Source: http://www.cloudcredential.org/certifications/

Introduction


IT Professionals

Early IT Career

Business Professionals

Accredited Partners

Professional Training channel Provider

Grandfather program

End User Companies using IT

IT Provider Companies

HR departments , Training companies

Trade Events

Managed Certification Quality Process

Cloud Credential Council Affiliation Process

IT TRAINING

PROVIDERS

TARGET

AUDIENCECLOUD

CERTIFICATION

WHO

WHY

HOW

Introduction


Professional

Associate

Essentials

Value impact

to

Trainee /

Company

High Quality Teaching

Modular, rapid results

Basics of Terminology

and Concepts

Actual Real Practice of how to use Cloud

Vendor Technology in an Organization

Grounding in

Key Ideas in Cloud computing

Grounding in Key

Concepts and impact

of cloud in Organization

Actual

recommended

Templates

& Standards

Practice ledTheory led

Selecting the RIGHT Training NEED

Differentiators


Cloud Certification

Complement Cloud Vendor Technology Certification

Develop skills in Consuming Cloud Services

Build best practices to maximize Cloud Services

Maximize Cloud Vendor

Technology that is

Transforming and

Consuming IT as a

Service

Support full range of

addressable needs in

Skills in the market:

Essentials, Associate,

ProfessionalsTeaching in certified

courses that focus

Practitioners Skills to..

IT TRAINING

PROVIDERS

TARGET

AUDIENCECLOUD

CERTIFICATION


Business and

IT Strategy

Public Cloud

Private Cloud

Hybrid Cloud

Social Media

Networks

Mobility

Community Cloud

Big data , Analytics

IAAS

PAAS

SAAS

Cloud Broker

Marketplace

Cloud Integration

Social Cloud

IoT Internet of

Things

BYOD, Mobile Cloud

Software Defined

Enterprise

Cyber Security

Governance

Multi-Cloud

Cloud Characteristics

Cloud Fit

Metrics

Standards

In house skills

External Provide skills

..

DEPLOYMENT

SERVICES

New Workloads

Demand,

Supply

Channels

Crowdsourcing

New Business

ModelsConsumerization

as a service

Cloud Management Practice has many faces..


Introduction

Cloud Certification Courses –

a Foundation for Cloud Management Practice

The Gold Standard for Cloud Practitioners in Practice led Teaching in Cloud Computing

Internationally recognized course syllabi developed in consultation with Leading Technology Vendors

Courses authored and maintained by experienced Practice led Experts

Internationally supported by Accredited IT training Partners


Go-To-Market:

Professional Cloud

Solutions Architect


Cloud Service

Manager

Cloud Security

Manager

Cloud Solutions

Architect

Cloud Administrator

Cloud

Developer

CCC Professional

CCC – Cloud Technology

Associate

CompTIA – Cloud Essentials

CCC –

Virtualization

Essentials

IT Professional

The ITpreneurs Cloud Portfolio


Cloud Solutions Architect

Audience:

● Technology Architects

● Application Architects

● System Architects

● Cloud Strategy Consultants

● Enterprise Architects

● Senior Developers

What they learn:

● The impact of Cloud Computing on business and IT Architecture

● How to apply key engineering concepts of operating “as a Service”

● The Consumer & Provider Perspectives on Setting Up Cloud Environments

● How to evaluate a Cloud Solution Architecture

● How to migrate and transition to a Cloud environment

Why they need it:

Solution Architects need to understand the impact that cloud is having on business and

information architecture, application design, data management, and security

architecture—and be very familiar with the topology and eco-systems that are being

created as a result of increasing adoption of cloud technologies and operating models.

Cloud design, build transition

and transformation course

Download Fact Sheet

https://docs.google.com/a/itpreneurs.com/document/d/1oLxPCRAIDWVOB_E3RrqEkwXLL0u4jiySoi9xB23HdqY/pub


Course Structure

Introduction to PCSA Professional Cloud Solutions Architect

DAY 1 DAY 2 DAY 3

• Short Interactive Modules, quiz’s and discussion led

• Practice led examples and teaching

• Can be adapted to meet Client and Vendor needs

• Focused on real world use of Cloud in Business

Professional Cloud Solutions Architect

– 3 Day Agenda Example


Course Structure

Schedule


Course Structure

Introduction to PCSA Professional Cloud Solutions Architect

Content


Templates


Common Case Study

“PureNRG”

Exam –

Multi-choice 60 Minutes

(optional)

CCC

PCSA Certificate

Used in Essentials & Associate Courses

Modular Options

1- 2- 3 days

Physical, Virtual Online

Expert Practitioner

Instructor Led

Workbook –

Practice Templates

Whole Life cycle of

Cloud Computing

Design, Build, Transition and Transformation

Interactive On premise

or Virtual-

Practice Quiz’s and

Class discussions

Options to adapt to

Your Organization

needs and Vendor

specific teaching

Course

Syllabus

Instructor

Guide

Adapt for

your client

Needs

Practice

that can

be used

back at

Work

Real

World

Practice

Perspective

1

2

3

Key Features of PCSA Course


GoToMarket:

Professional Cloud

Service Manager


Cloud Service

Manager

Cloud Security

Manager

Cloud Solutions

Architect

Cloud Administrator

Cloud

Developer

CCC Professional

CCC – Cloud Technology

Associate

CompTIA – Cloud Essentials

CCC –

Virtualization

Essentials

IT Professional

The ITpreneurs Cloud Portfolio


Market Potential

Approx. €288 million is spent yearly on ITIL Training and

Exams


ITIL Training InvestmentGlobal Investment

• 260,000 ITIL Foundation Exams

• 60,000 ITIL Intermediate (incl. MALC)

• 320,000 ITIL Exams per year

Courses Number Costs Sub-Totals Totals

ITIL Foundation 260,000 €800 208,000,000

Intermediates 60,000 €800 48,000,000 256,000,000

Exams

ITIL Foundation 260,000 €100 €26,000,000

Intermediates 60,000 €100 €6,000,000 32,000,000

Prices Average / Estimate 288,000,000


Cloud Training Investment

Global Investment

How much is spent on cloud training?

Training just 10% of those already ITIL certified would

equal 36,000 Professional Cloud Service Management

certified people!


Cloud Service Manager• Builds on your ITIL Knowledge

• Covers areas not included in ITIL

• Allows organizations capitalize on their ITIL investment

• Provides guidance on managing cloud services

&


Cloud Service ManagerAudience:

● IT Managers and CIOs

● Service Managers (with or without an ITIL background)

● Service Management Professionals

● Cloud Strategy and Management Consultants

● Service Architects, Technical Pre-Sales Consultants

● IT Professionals

What they learn:

● Analyze an organization's strategic assets and capabilities to successfully design,

deploy, and run cloud services

● Illustrate the benefits and drive the adoption of cloud-based services Select

appropriate structures for designing, deploying, and running cloud-based services

within traditional IT organizations

● Demonstrate how to link cloud value back to IT strategy

Why they need it:

IT management is under pressure to deliver more agile IT services and adapt to change.

Organizations are adopting strategies that include cloud computing in order to meet

these challenges and offer repeatable, flexible and scalable services. Service managers

must help organizations optimally ensure measurable service delivery and management

in cloud environments.

Cloud service design,

deployment and run course

Download Fact Sheet

https://docs.google.com/a/itpreneurs.com/document/d/1Y207jtbJAmP8d3hu-EvdavwisbYnVUvV8ab6ikTSP6M/pub


Market OpportunitiesCapitalize on ITIL investment

The need to up-skill in the marketplace to understand how to manage cloud computing and cloud based services

Uncertainty in the marketplace regarding cloud computing

Benefits / Risks of using cloud

SWOT – Strengths/Weaknesses/Opportunities/Threats

Deal with legacy IT while introducing cloud based services


Help organizations to identify the cost saving potential of cloud computing and what to watch out for

Understand the impact within the whole organization when adopting cloud computing and cloud based services – using cloud affects people outside of the IT organization.

Establish effective governance for cloud computing

Market Opportunities


Why the Professional Cloud Service Manager

• PCSM and CCC Exam are vendor neutral

• Bridge the gap – nearly all cloud training is technical, most of it vendor

focused


Key Differentiators• First global certification in cloud service management

• Certified by Cloud Credential Council; an independent not-for-profit body

• Practical good-practice content useable in any organization

• Seamless follow-on to ITIL training

• Course notes provide a unique single source of information and guidance not available on the market place.


PCSM Officially Launched


Feedback From Pink ElephantClients: Interested in the Cloud “Through client conversations it was clear that there was a lot of interest

regarding Service Management and the Cloud. Our partnership with ITpreneurs enabled us to respond

quickly to the needs of our clients and we are delighted to have been the first organisation globally to

deliver the PCSM course,” said Graham McDonald, Business Unit Director for Education Services at

Pink Elephant.

“PCSM fits perfectly within our existing Service Management portfolio and organisations that employ

PCSMs will have experts on board that can help maximise the business opportunities that cloud is

creating.

Following the success of the pilot event, we are already receiving a lot of interest in the next event

scheduled for September,” he said, adding that “Pink Elephant continues to be an ‘early adopter’ of

innovative, future-faced programs for IT professionals and we look forward to continuing our partnership

with ITpreneurs.”


● Cloud Service Management Fundamentals

● Cloud Service Management Roles

● Cloud Service Strategy

● Cloud Service Design, Deployment and On-Boarding

● Cloud Service Management

● Cloud Service Economics

● Cloud Service Governance

● Showing the Value of Cloud Services

● Popular Service Management Frameworks

Cloud Service Manager


● 9 Modules

● Course run over 3 days

● Exam on 3rd day

● 25 questions (75 minutes & 15 more minutes for non-native English speaker)

● Two case study exercises

● Interactive sessions

● Mock exam provided

● Extensive course notes provided

● The learning continues outside the classroom

Cloud Service Manager


Position PCSM with Clients

Course preview materials

Syllabus and fact sheet

ITpreneurs marketing material (website)

ITpreneurs marketing campaigns


Marketing PCSM


Cloud Professional

Level Courses


Why Become Certified in the Professional

Cloud Series?

The certification training is designed to enable a

practitioner-level understanding of cloud

computing practices. Training in the

professional cloud series will enable learners to

maximize their technical skills with up-to-date

knowledge and experience to put cloud

technologies into practice.

Marcel Heilijgers, Executive Director of the

Cloud Credential Council, talks about the CCC

Professional Certification Program

Watch the Video

Value of Training

http://itpreneurs.wistia.com/projects/78w40we1hv


Cloud Solutions Architect

Audience:

● Technology Architects

● Application Architects

● System Architects

● Cloud Strategy Consultants

● Enterprise Architects

● Senior Developers

What they learn:

● The impact of Cloud Computing on business and IT Architecture

● How to apply key engineering concepts of operating “as a Service”

● The Consumer & Provider Perspectives on Setting Up Cloud Environments

● How to evaluate a Cloud Solution Architecture

● How to migrate and transition to a Cloud environment

Why they need it:

Solution Architects need to understand the impact that cloud is having on business and

information architecture, application design, data management, and security

architecture—and be very familiar with the topology and eco-systems that are being

created as a result of increasing adoption of cloud technologies and operating models.

Cloud design, build transition

and transformation course

Download Fact Sheet

https://docs.google.com/a/itpreneurs.com/document/d/1oLxPCRAIDWVOB_E3RrqEkwXLL0u4jiySoi9xB23HdqY/pub


Cloud Service ManagerAudience:

● IT Managers and CIOs

● Service Managers (with or without an ITIL background)

● Service Management Professionals

● Cloud Strategy and Management Consultants

● Service Architects, Technical Pre-Sales Consultants

● IT Professionals

What they learn:

● Analyze an organization's strategic assets and capabilities to successfully design,

deploy, and run cloud services

● Illustrate the benefits and drive the adoption of cloud-based services Select

appropriate structures for designing, deploying, and running cloud-based services

within traditional IT organizations

● Demonstrate how to link cloud value back to IT strategy

Why they need it:

IT management is under pressure to deliver more agile IT services and adapt to change.

Organizations are adopting strategies that include cloud computing in order to meet

these challenges and offer repeatable, flexible and scalable services. Service managers

must help organizations optimally ensure measurable service delivery and management

in cloud environments.

Cloud service design,

deployment and run course

Download Fact Sheet

https://docs.google.com/a/itpreneurs.com/document/d/1Y207jtbJAmP8d3hu-EvdavwisbYnVUvV8ab6ikTSP6M/pub


Cloud Security Manager

Audience:

● Governance, Risk & Compliance (GRC) professionals

● IT Auditors

● Compliance Specialists

● IT Security Professionals

● Cloud computing Specialists

What they learn:

● How to analyze Security and Governance Concepts & Challenges in Cloud

Computing

● What is new in Security in the Cloud

● Break down IaaS, PaaS and SaaS specific Security and Governance

Policies

Why they need it:

Trusting information assets to the cloud requires a thorough understanding of

security and of its associated risks, legal considerations and design of a

governance structure. Senior security, audit, and compliance professionals who

are architecting policies and strategies must ensure compliance with and secure

use of cloud computing.

Cloud security

and governance course

Download Fact Sheet

https://docs.google.com/document/d/1R1f9uY8PMYfg68uRNohs3Uf262R8g6Xw3rxWssXTDNg/pub


Cloud Developer

Audience:

● Application developers

● Cloud Application developers

What they learn:

● To identify Cloud Architecture Patterns & Development characteristics

● To distinguish Cloud Security and Compliance Fundamentals

● To understand deployment automation and elastic sizing of environments

● To understand Cloud service catalogues and application marketplaces

● To demonstrate the impact of cloud development on testing

Why they need it:

Although an understanding of the technology platform and cloud-computing

provider is essential for any cloud application developer, a thorough

understanding, and working-level knowledge, of vendor-neutral application design

principles, to ensure that applications provide the most value throughout the

application lifecycle.

Cloud application

and design course

Download Fact Sheet

https://docs.google.com/document/d/1R1f9uY8PMYfg68uRNohs3Uf262R8g6Xw3rxWssXTDNg/pub


Cloud Administrator

Audience:

● Network Administrator

● Systems Administrator

● Database Administrator

What they learn:

● To outline Disaster Recovery and Business Continuity strategies for Cloud

● To explain Performance Measures, Monitoring and Optimization in

Production

● To illustrate Federated controls and strategies for multiple cloud and non-

cloud administration

● To understand administration of Virtual Infrastructure, Platform and

Software Services

Why they need it:

The interaction between a cloud environment and the existing

network/administrative policies is one of the most challenging management

issues to resolve. This is the domain of cloud administrators. They configure and

maintain the cloud platform—and have to understand and master all aspects

regarding cloud provisioning.

Cloud provisioning and

administration course

Download Fact Sheet

https://docs.google.com/document/d/1t9b2wOaxGt3CyaRi-7RnTRpkd3O2zBYBdCgUjvlLGlA/pub


Get Started


How You Can Get Started

1

2

3

Visit the ITpreneurs.com Website

Review the Product of Interest

Get in touch either through the Contact

Form, send us an email, or call!


P: +31 107.110.260

E: [email protected]

Contact Us

Connie Tai

Products & Solutions Marketing

ITpreneurs | Rotterdam | The Netherlands

mailto:[email protected]


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