positioning windstream entterprise - transform your network · 3/2/2020 · unparalleled, flexible...
TRANSCRIPT
Windstream Enterprise supports our partners with solutions, expertise and an outstanding customer experience. That’s the kind of partnership that works.
That’s the Power of WE
Positioning Windstream Enterprisepartnership
401358_ChannelPartners_VegasEvent_PDF_Update.indd 1401358_ChannelPartners_VegasEvent_PDF_Update.indd 1 2020-03-02 4:19 PM2020-03-02 4:19 PM
AdvantagesW I N D S T R E A M E N T E R P R I S E
CHANNEL INTEGRATION
Collaboration between direct and indirect sales channels, operations and engineering for a true partnership
Existing commission and residual payments will remain the same
Proven success with our pilot program—now expanding across the nation
POWER PRODUCTS
Nation’s leader in deploying SD-WAN with thousands of customers, offering unprecedented control and application visibility through our WE Connect portal, now available on the VMware/VeloCloud platform
First provider to deploy virtual SD-WAN edge devices at leading CSPs
OfficeSuite UC®: A 100% cloud-based UCaaS solution, with 256 bit encryption and user-centric portal
Best-in-class partners Mitel and Avaya provide additional XCaaS service options
Unparalleled, flexible CCaaS solutions that transform CX and improve staff productivity
Over 15 years of experience working with access vendors, building hybrid networks, leveraging our MPLS core and next-gen technologies
N U M E R O U S I N D U S T R Y A C C O L A D E S
2018 INTERNET TELEPHONY Friend
of the Channel Award
2019 Avaya Innovation Partner
of the Year
2019 Gartner Magic Quadrant for UCaaS,
Worldwide
2019 MEF SD-WAN Provider
of the year
2019 INTERNET TELEPHONY SD-WAN
Product of the Year Award
The WE Connect Partners portal delivers a revolutionary digital experience, combining base management and insights, network analytics, reporting, location visibility and customer support features into a single view to help you provide exceptional service to your end users.
Advanced features and capabilities
Real-time, 24/7 visibility and control of your entire Windstream Enterprise book of business, as well as your end users’ services via impersonation
Customizable dashboards, reports and notification settings
Base insights to drive end users to strategic services, view funnels and customer conditions
Easily view performance metrics such as revenue coming out of term, sold and billed
Service and feature management tools with access to standard rates and renewal offers for your end users
Multiple support channels (live chat, online support requests and community forums)
Single source for all Windstream Enterprise Partner Channel marketing resources such as product collateral, case studies, current SPIFF details and the latest news
D E S I G N E D T O A C H I E V E T H R E E K E Y O B J E C T I V E S
Solutions
OPTIMIZESolutions to optimize application performance and reliability, support IT transformation and cloud adoption and keep pace with constantly growing demand for bandwidth.
SD-WAN Concierge™Our team of experts maintains, monitors and manages your network and infrastructure so you don’t have to
Hybrid NetworksCombine our SD-WAN with our nationwide MPLS core for the best of both worlds
Wavelength ServicesOur Cloud Core™ network architecture supports SDN orchestration across our nationwide fiber backbone, offering 1-100Gbps and optical encryption
Switched EthernetMEF 2.0 compliant E-Line and E-LAN services built and orchestrated on our Cloud Core network architecture
Cloud ConnectOffers dedicated connectivity to multiple private and public cloud service providers
Fixed WirelessProvides diversity to fiber and offers a 99.999% E2E availability SLA when bundled with Diverse Connect
N E T WO R K & CO N N EC T I V I T Y
ENGAGESolutions to engage your customers and end-users, gaining insight into needs and behaviors, strengthening relationships and delivering a personalized customer experience to build loyalty.
U C & VO I C E
OfficeSuite UC®
Easiest UCaaS solution to use and manage
Provides access from anywhere using any device
Most secure UCaaS solution; 100% encrypted and cloud-based
UCaaSBest-of-breed solution enables entire workforce, including mobile and remote employees to increase productivity and deliver an exceptional CX
CCaaSGives agents the tools needed to work efficiently
Data and the infrastructure are protected in a secure data center environment with geo redundancy and a 99.99% uptime SLA
Features multi-channel/omni-channel contact and skills-based routing for optimal CX
Secure WiFi & AnalyticsOffers separate business and consumer use while delivering key insights into customer behavior
PROTECTSolutions to protect your data, network, employees and IT assets from the threat of attack, intrusion or theft. Protect the reputation and value of your organization and brand.
S EC U R I T Y & CO M P L I A N C E
Cloud Firewall & CPE Firewall InsertionManaged Network Security provides integrated 24/7 protection, and proactively detects events before they can turn into disruptive and costly breaches
Cloud and premises-based firewalls provide a complete solution, including intrusion prevention, application control, content filtering, threat monitoring and log retention
DDoS MitigationSingle provider offering network-agnostic monitoring detection, validation and mitigation services
Features SLAs for alerting and attack identification (15 minutes) and mitigation (15 minutes)
Auto-mitigation is available for rapid mitigation against a subset of attacks
PCI SuiteEnsures you meet all training, reporting and audit requirements to maintain your compliance status
Provides reimbursement for eligible data breach related expenses up to $100k per location, per year
FeaturingProfessional Services + Consulting An expert team to supplement yours and
quickly scale to take on tough challenges.
Retail IT and Business Consulting
Network, Security & Compliance Audits
PCI Lifecycle Management
Installation Support
Cloud Vendor Selection
FIXED WIRELESS POP
POP (POINT OF PRESENCE)
CLOUD CORE NODE
IP CORE
IP NETWORK
TRANSPORT SERVICES
SEATTLE
SALT LAKE CITY
SAN JOSE
PHOENIX
LAS VEGAS
DENVER
LOUISVILLE
INDIANAPOLIS
GRAND RAPIDS
CLEVELANDBUFFALO
ROCHESTER
ALBANY
BOSTON
NEW YORK CITYNEWARK
ASHBURNWASHINGTON D.C.
PITTSBURGH
PHILADELPHIA
MINNEAPOLIS
LOS ANGELES
RICHMOND
DETROIT
ALBUQUERQUE
OAKLAND
PORTLAND
ANAHEIM
ANDOVER
WESTBOROUGH
VIRGINIA BEACH
SYRACUSE
EPHRATA
BALTIMORE
ASHLANDASHLAND
COLUMBUS
AKRON
CINCINNATI
MADISON
MILWAUKEE
CHICAGO
CEDAR RAPIDS
DES MOINES
OMAHA
LINCOLN
KANSAS CITYST. LOUIS
TULSA
OKLAHOMA CITY
DALLAS
SAN ANTONIO
AUSTIN
HOUSTON NEW ORLEANS
LITTLE ROCK
MEMPHISNASHVILLE
KNOXVILLE
BIRMINGHAM
ATLANTA
FITZGERALD
JACKSONVILLE
ORLANDO
TAMPA
FORT LAUDERDALE
MIAMI
COMMERCEGREENVILLE
CHARLOTTE
RALEIGH
GREENSBOROCONCORD
LEXINGTON*
FORT WORTH
NORFOLK
KENOSHA
MCALLEN
ROGERS
QUINCY
COLUMBIA
Advanced Nationwide NetworkWindstream Enterprise owns and operates an advanced nationwide network with over 150K fiber route miles and a proprietary, scalable Cloud Core architecture. It was designed from the ground up to empower optimal cloud application experiences and to dramatically simplify end-to-end deployment and the management of services.
Windstream Enterprise has expansive on-net fixed wireless availability in 50+ markets, as well as extensive on-net fiber nationwide, up to 5 Gig, providing competitively priced, diverse access options to support your customers’ transformations to the cloud.
To find out more about our solutions, visit windstreamenterprise.com/channel-partners.
To request a custom quote of your own, contact your Windstream Enterprise Channel Manager.
4395 I 03.20 ©2020 Windstream Services, LLC. All Rights Reserved.