Post Occupancy Survey How? What? Why? The survey work for building

Muhammad Ghulam Mustafa Joyia B.ARCH 11011505-119

11011505-119

Muhammad Ghulam Mustafa joyia B.Arch-011 11011505-119

Post Occupancy Evaluation Survey

The systematic investigation of a facility to determine the success or failure of one

or more design elements within the project to be performed by a third-party

evaluator after the user has occupied the facility.

How?

• Questionnaires

• Interviews

• Workshops

• Environmental Measurement

• Space management

• Cost analysis

What?

• Strategy- identify need

• Describe issues to address

• Define the why how

• Select feedback approach

• Collect feedback

• Analyze and report

• Action and learn key recommendations

Why?

• Reduces client’s future costs

• Reduces whole-life environmental impact

• Maximizes value of property portfolios

• Reduces future liability of clients

• Minimizes maintenance costs

• Increases occupant’s satisfaction

• Increases design know-how

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Muhammad Ghulam Mustafa joyia B.Arch-011 11011505-119

POE answers the following questions?

• Satisfaction survey = are people happy in the building?

• Monitoring = did it measure up physically?

• Post completion evaluation = how did the construction process go?

• Post occupancy evaluation = are people happy and did the building

measure up?

a- measured information - energy consumption, temperatures, lighting

levels, acoustic performance, maintenance etc.,

b- survey data – designer’s intentions, occupant comfort + satisfaction,

management, etc.

Identifying ways to improve building design, performance and fitness for purpose.

Strategy should use for survey?

Effective POE is fundamentally multi-modal in its approach -portfolio of methods

available including:

• pre-visit questionnaires

• gather technical data to establish construction, systems etc.

• semi-structured interviews with key actors (client, designer, contractor,

occupant, manager)

• field observations during walk-through visits +audit

• predicted and actual resource costs identified where possible

• physical monitoring where necessary including thermal imaging

Survey types and method?

Via Hand-held meters and cameras

Individual space assessments

Interviews interacts with the building occupants

Utility analysis energy model assessment

Design / construction assessment

Behavior and environment

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Muhammad Ghulam Mustafa joyia B.Arch-011 11011505-119

Thermal comport

Important of context

Influence of perspective social cultural psychological

Observations

Innovative materials performance

Innovative low-energy measures

Overall acceptance of features over time

POE survey barriers and opportunities?

• Organizations more focused the on the next development than evaluating the one just

completed

• Uneconomic to undertake expensive and comprehensive POEs particularly if physical

monitoring is required

• Use of POEs which aim to identify only what is abnormal, rather than

monitoring normality continuously, can significantly reduce cost of POE