iComply,Inc

.national

Workplace Screening &Compl iance Solut ions www.icomplynat ional .com

iComply,Inc

.national

We strongly believe that iComply possesses the experience

and expertise to help your organization meet or exceed the

highest of standards while minimizing operational impact in

all ways possible. Our commitment to the protection and

safety of our customers and its employees demands complete

background screening evaluation and review of every

unverified positive drug test result within 24 hours for

negative results and 72 hours for positive results upon receipt

from our laboratory. We know of no other administrator in our

industry with this level of dedication and concern for its

clients.

• Single Administrator Benefits 5-6

• Substance Abuse Testing Options 7

• Adulterant Screening, TestSure® 8-9

• Statistical Reporting 10

• Drug Test e-Scheduling 11-13

• High Risk Rapid Response - HR3 14

• Process Flow 15-16

• Facts and Figures 17-23

• Background Investigations 24-28

• Summary and conclusion 29

ContentGetting the Most from our Comprehensive Services

Benefits of a Single Administrator

Our experience has found most companies do not have a

comprehensive understanding of what substances their current providers

include in their testing program.

For example: What drugs comprise a 5-panel test?

Depending on the company and laboratory, it can vary greatly. By using

a single administrator you ensure your companies are all testing for the

same substances and to the same standard.

Quick Question & Fast Fact:

What is the second most abused drug in the United States?

iComply uses only federally certified laboratories, collection

procedures and medical review. This is the only process proven to

be constantly legally defensible.

We also keep our clients informed on changes in trends of the

abuse of drugs and make recommendations to keep a company’s

program as effective as possible.

The benefit to our clients is reducing the risk substance abusers

present at the lowest possible cost.

Benefits of a Single Administrator

“5 Panel”

Amphetamines

Methamphetamines

Cocaine / Crack Cocaine

Opiates

Codeine

Morphine

Heroin

Oxycodone / Oxymorphone

Hydrocodone / Hydromorphone

Marijuana

Phencyclidine (PCP)

“10 Panel”

Amphetamines

- Methamphetamines

- MDMA/ MDA/ MDEA (club drugs)

Cocaine / Crack Cocaine

Opiates

- Codeine

- Morphine

- Heroin

- Oxycodone / Oxymorphone

- Hydrocodone / Hydromorphone

Marijuana

Phencyclidine (PCP)

Benzodiazepines

Methadone

Barbiturates

Methaqualone

Propoxyphene

Adulterant Screening, catching cheaters

TestSure® is an exclusive screening procedure with one specific

goal, identifying people that are attempting to cheat a drug test by

the use of one of the many masking agents. This screening

process identifies the specific adulterant that was used.

Why is identifying someone intentionally attempting to alter the

results of a drug test so important? Because, there a number of

medical conditions and medications that can have similar effects

on a specimen sample and render it untestable.

TestSure® is a tool that provides the critical information to make

the proper decision that may have a profound and lasting impact

on a person’s future.

Adulterant Screening, Catching Cheaters27,700,000 “Hits” for the key phrase “pass a drug test”

Benefits of Statistical Reporting

Comparative statistics that are a powerful tool in identifying

locations that may require greater supervision and

counseling in management of their program.

A poorly managed program can lead to greater attempts to

cheat the test, delayed test taking in an attempt to “flush” the

system, the use of additives and adulterants and

management allowing a “free-pass” to personnel they know

will fail a test if taken. Over many years we have developed

unique analytics that help identify potential problems and

offer tools and training that provide solutions.

Drug Test e-Scheduling

Our innovative online scheduling system offers a simplified process by

eliminating unnecessary paperwork and an unmatched level of control over

the testing process. For decades testing has been ordered through Custody

and Control Forms (CCF), where the donor was given a CCF and sent to a

clinic. Managers would only know if the test was taken when the result was

reported.

With iComply, tests can be scheduled online and the information regarding

the test are transmitted directly to the collection facility. An authorization

code and instructions are sent to the donor, all in a matter of minutes. Not

only can managers view when the donor arrives and leaves the facility in

real-time, we can also set an expiration date for the authorization code. If a

donor does not complete the test within the preset time, the code becomes

invalid and the collection site will refuse to complete the test. This ensures

donors don’t procrastinate taking a test with the intention of “flushing” or

waiting long enough to be able to pass the test. No other system offers this

level of visibility and control in the testing process.

Marijuana

Methamphetamine

Cocaine

Drug Test e-Scheduling The importance of controlling time

Time

Example of e-scheduling order

iComply - High Risk Rapid Response (HR3)

At iComply we find the standard protocol for resolving positives for high risk

substances inadequate. We realize that certain potential positives such as

Cocaine, Methamphetamine and Heroin represent a real and immediate

danger to any environment and the standard practice of allowing three days

to contact a donor leaves too many opportunities possible perilous

consequences. We therefore developed our own process for contacting and

resolving potential positives. The process is simple and is within mandatory

regulations; we first attempt to contact the donor as required, if that attempt

is unsuccessful we then contact a predetermined manager and simply ask if

they are presently working or when are they next scheduled to work and that

we would like to speak with them without mentioning the reason why. This is

our subtle method of gaining our client’s assistance in quickly verifying the

result so the appropriate actions can be taken and mitigate risk.

Management and Process Flow – Current System

CBC

Drug Test

Location CBC

Partner

Management and Process Flow with iComply

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What is Your Strategy?

Random and Annual Testing:

• Current drug use • Active drug abuser

• Stop accidents • Treatment program - increase performance

Pre-employmentscreening:• Current drug use• Active drug abuser

• Stop problem from entering workplace

• Reduce cost /liability

Date of Hire

Event-driven Testing:

• Under the influence during event • Confirmation of abuse

• Liability protection • Treatment programs (counseling)

DID YOU KNOW…

74% Of Drug Users Are

Employed!

On Average, 17% of YOUR

Employees are Using

Drugs!

A Dollars and Cents Issue:

$7,000 - $10,000Per year, per employee who uses drugs

These costs are usually experienced for 5 common reasons:

• Absenteeism

• Increased illness

• Accidents

• Injuries

• Theft

• ProductivitySource: National Institute of Health (NIH)

Legal Issues and Arbitration

• Many cases involve adulteration and substitution and are

more difficult to prosecute than drugs

• The laboratory staff provides testimony in about 75-100

cases per year

• November 1, 2004 the latest SVT regulations took place to

adjust substitution numbers and set more guidance for

adulteration testing and reporting

• Fewer issues regarding substitution with the lowering of

the creatinine cutoff to 2 mg/dL

Annual Cost of Substance Abuse

iComply,Inc

.national

One of the Most Innovative Safety

Companies in the United StatesiComply’s nationwide network of researchers conduct felony and misdemeanor

searches of county criminal records at each applicable courthouse. We perform

searches of county felony and misdemeanor records in the applicable county

court. Information is gathered directly from court maintained records to ensure

that we deliver the highest quality and most up-to-date information possible.

iComply Background Screening

Not knowing whom you are hiring will cost you time and money.

Knowing the backgrounds of the people you hire is absolutely

essential because a business can be held liable for accidents and

crimes committed by its employees. To protect your company and

minimize risk, get reliable background information about everyone

you consider for employment. Patriot Testing offers a full range of

background check services.

Criminal Background Check and Reports* Education History* Motor

Vehicle Reports* Credit History/Background* Pre Employment Drug

Screening* Post Accident Testing* Reasonable Suspicion* Random

Testing

Criminal Record Services & County Criminal

Search

iComply’s (iCom) nationwide network of researchers conducts felony and

misdemeanor searches of county criminal records at each applicable courthouse.

We perform searches of county felony and misdemeanor records in the applicable

county court. Information is gathered directly from court maintained documentation to

ensure that iCom delivers the highest quality and most up-to-date information

possible. Our county criminal record services provide the following information when

available from each jurisdiction:

- Court

- Case Number

- Date of Offense

- Filing Date

- Date of Charge

- Charge Level

- Disposition Date

- Disposition

- Identifiers

iComply Central Systems Management Background

Screening Section & iCom LiveScan Services

iComply will be duly authorized to conduct the following services to meet

the needs of our customers. Department of Justice and FBI certified

fingerprinting service provider to electronically capture and submit

fingerprints for licensure, certification, volunteer, job, business permit,

record review, Immigration clearance

for licenses and /or Employment

purposes.

iComply recommends a search of all counties of residence including all other

names known by the candidate in order to ensure a proper and thorough

investigation is conducted. We access the most current information available

and report felony and misdemeanor convictions based on applicable federal

and state law. County criminal searches are available

nationwide.

----- Statewide Criminal Search

----- Federal Criminal Records

----- National Criminal Research Database (NCRD)

----- Sex Offender Registry Searches

----- National Wants and Warrants

----- Homeland Security Plus (OFAC)

Criminal Record Services & County Criminal Search

• Single standard for drug testing and background

investigations

• The use of only federally certified laboratories and

procedures

• Online scheduling offering ultimate control over the

management of substance abuse tests

• TestSure® identification of adulterants

• HR3

Risk Management

• Consolidated reporting and superior analytics

• National Background Screening

Summary and conclusions: the

iComply Advantage