PowerPoint GamePrinciples of effective communicationKieran Bartlett

General Communication

Cultural DifferencesQuestion 1

• Which of these is the correct type of meeting for being held in China ?

Cultural differences • Cultural differences affect communication in a variety of ways.• For example, in one country it is accustom to stand in meetings whereas in another

country it is rude to stand and you must sit down formally in meetings• Another example could be different words and signs are acceptable in different

countries. They may be misunderstood so you may choose to use different words or gestures from the ones you usually use

Adapting voice and words• You may have to adapt your voice and words to communicate

successfully. For example, if you tend to talk fast you may need to slow down when you speak or try to speak more clearly.

• You may also need to change the words you use when speaking. For example, if the person is from another country they may not understand what you are or saying or what the words you are using mean.

Question 2• Which of these can change words into another language ?

Translator

Dictionary

Engaging Audience• You may have to change your intonation or use of technology

to engage successfully with your audience. For example, you may need to change the tone of your voice if you are talking to a large audience.

• You may also need to use technology when addressing a audience. For example, you could use a PowerPoint presentation when your talking to a audience.

Question 3

What tone of voice would you use in a presentation ?

Loud and Clear

Quiet and Unclear

Interpersonal Skills

Methods• There are a number of methods to be used for interpersonal

communication. For example, you could use sign language if you are trying to communicate with someone who is deaf.

• Another example is lip reading. This could also be used to communicate with someone who is deaf.

Question 4• Which of these mean hello in sign language ?

Techniques and Cues• There are many techniques and cues that can be used for

interpersonal communication. For example, positive language can be used in communication.

• Another example could be negative language. This can also be used in interpersonal communication.

•

Question 5• Which of these is positive language for greeting someone ?

Hello, how are you ?

What do you want !

Active Engagement• There are many different ways of actively engaging with your

audience. For example, you could nod when someone is communicating with you.

• Another example could be to summarise what you have discussed at the end of your discussion to make sure the person you have spoke to understands fully what you have said.

Question 6• Which of these mean that someone agrees and understands

you ?

Nodding

Shaking Head

Barriers • There are many barriers to interpersonal commutation. For

example, background noise could be a potential barrier. If there is noise in the background, you may not be able to hear the person you are communicating with.

• Another example could be a lack of concentration. If you are not concentrating when talking to someone you may not be able to recall what they have said.

Question 7• What type of environment is best for a good discussion ?

Loud and chaotic

Quiet and peaceful

Communicate in writing

Emoticons• There are many types of emoticons and key messages when

communicating with one person. For example, you could send a email to a co-worker.

• Another example could be to write a co- worker a letter.

Question 8• Which of these is a good way to start a letter ?

Dear Sir/Madam

Oi you !

Sentence Structure/identifying relevance. • Sentence structure is very important when wanting to

communicate successfully. For example, if you use commas when writing a sentence it will be more easier to read and to communicate more successfully.

• Identifying relevant material is also important to communication. For example, if you wish to talk to someone about a specific passage in a book you could identify this by the title or the chapter name

Proof-Reading/ Alternative Viewpoints• Proof-Reading is also important to communicating

successfully. For example, if something is spelt wrong than you may not be able to do read it properly and communication could break down. This is why it is important to proof read.

• Alternative Viewpoints are also important to communication. For example, if people consider other people`s viewpoints than communication will be more successful.

Note Taking/Capitalisation• Note Taking is also important to communication. For example,

if you take notes when having a important discussion with someone this would help communication as you can refer to the notes after the discussion.

• Capitalisation is also very important to communication. For example, if sentences are separated using a comma then they can read far more easier and communication will be a lot more successfully.

TRY AGAIN !