Broadband

2 18 130 172 197 229 220 247316

391

526590

649

21140

237

294 281308

329

382

431

476

532

31

109 116 128

156

170

153

181

202

HKBN has a 20-year track record of successful service innovations and growth

Nu

mb

er

of

RG

Us

(‘0

00

)

IDD1

Service

1992Broadband

2000Voice

2002IP-TV

2003

Voice IP-TV

One million

subs mark

for FTNS

2009

1,247

1,110

943

801

683617632

465

312

151

Source: HKBN, City Telecom filings1 IDD stands for international telecommunications services

1,383

2001 20082000 2002 2006 20102009 201120071992–1999 2003 2004 2005FY 2012

Acquired by

CVC and

management

for HK$5.0bn

2012

One of the world’s leading private equity and

investment advisory firms, founded in 1981

Have secured commitments of US$50bn1 and

completed over 300 transactions since 1981

CVC funds invested in over 60 companies

worldwide which employ over 400,000 people

and generate combined annual sales of

approximately US$130bn

75% of senior managers have

post graduate degrees

61 Group managers have

invested c. HK$160mm and

indirectly own 13.1%1 of the

Group

Top 6 executives have over

20 years of industry

experience on average

Lau Kin Wah (Associate Director) Lau Mei Yin (Director – Talent Management) Lee Chung Po (Senior Sales Manager) Lee Yuen Lam (Assistant Marketing Manager II) Leung Chi Kit (Senior Marketing Manager) Leung King Chiu (Financial Controller) Li Ka Yu (Senior Manager – Sales) Li Man Chung (Assistant Customer Technical Service Manager II) Li Man Hong (Solution Consultant Manager) Li Yun Lung (Senior Marketing Manager) Lo Sui Lun (Chief Technology Officer) Mei Wai Ming (Sales Manager I) Ng Chi Ho (Associate Director – Acquisition & Network Service) Ng Yuet Leung (Senior Manager I – International Business) Pun Hei Wa (Director – Operations Support) Shek Lok Kei (Assistant Manager – China Business) Shiu Chui Shan (Senior Customer Relations Manager) Shiu Yung Yin (Associate Director – Customer Relations) Sin Siu Fun (Director – Admin & Corporate Social Responsibility) Tong Siu Wah (Project Manager) Tsang Tsz Ming (Assistant Sales Manager) Tsang Yuet Mei (Associate Director – Customer Relations) Wong Chung Lam (Project Manager) Wong Jun He (Associate Director – Marketing Communications) Wong Kwok Kei (Associate Director – Corporate) Wong Tak Shing (Manager – Sales) Wong Yue Kit (Deputy Financial Controller) Yau Ka Ming (Associate Director – Network Operation) Yeung Chu Kwong (Chief Executive Officer) Yeung Kwong Cheung (Senior Manager – Regulatory Affairs) Yip Ka Wai (Customer Relations Manager)

Aug 2012, New Ownership Cocktail Party Chan Bo Chun (Manager – Talent Management) Chan Che Lan (Manager – District Network Service) Chan Chun Yu (Senior Manager – Talent Management) Chan Ka Kit (Credit And Collection – Assistant Manager) Chan Kwok Fai (Sales Manager I) Chan Min Yi (Assistant Manager – Talent Management) Chan Pui Yin (Marketing Manager) Chan Wing Sze (Associate Director – Customer Relations) Chang Sze Cheong (Sales Manager I) Cheng Kit Yan Gladys (Senior Manager – Corporate Communications) Cheng Suk Ping (Procurement & Logistics Manager) Chiu Lau Chung (Senior Marketing Manager) Chiu Lun Hang (Sales Manager II) Chong Kin Chun (Chief Operating Officer – Corporate Division) Chong Selina (Chief Marketing Officer) Chow Wai Kin Alex (Marketing Manager) Chu Kin Leung (Manager – Sales) Fan Shu Yee Cindy (Associate Director–Customer Care & Online

Services) Fung Wai Yuk (Sales Manager I) Ho Chan Fai (Chief Information Officer) Hui Leong Kin (Director – Customer Relations) Ip Kwong Tat (Associate Director – Business Development and Technical

Development) Kok Sau Yuk (Manager – Sales) Kong Tsz Wai (Associate Director – Retail Business) Kwok Ching Kau (Legal Counsel) Kwok Ka Ho (IT Manager) Kwong Kwok Keung (Sales Manager I) Lai Ni Quiaque (Head of Talent Engagement & CFO) Lam Ka Ling (Associate Director – Consumer Marketing) Lam Siu Kei (Associate Director – Customer Engagement)

1 Ownership of ordinary shares

The Arch

Kowloon

The Harbour

Side

Kowloon

The Hermitage

Olympic

The Great Hill

Tai Wai

Convention Plaza

Apartment

Wanchai

Vision City

Tsuen Wan

Taikoo Shing

Taikoo

HK Parkview

Repulse Bay

Sceneway

Garden

Kwun Tong

Estoril Court

Mid Levels

The Palazzo

Shatin

Taikoo Place

Island East

Entertainment

Building

Central

8 Queen’s

Road Central

Central

World Wide

Hse

Central

IFC

Central

Bank of

America Tower

Admiralty

CGC

Admiralty

Pacific Place

Admiralty

Lippo Ctr

Admiralty

Hopewell Ctr

Wanchai

Central Plaza

Wanchai

ICC

Kowloon

Comprehensive residential fiber network with over

2.0 mm homes passed out of 2.4 mm households

Servicing over 1,700 office buildings representing

a majority of Grade A and B commercial office buildings

Source: HKBN, OFCA

• 100Mbps -> 1GMbps FTTO / FTTH Broadband Internet

• Premium Dedicated Internet Access (PDIA)

• 100Mbps - 40Gbps local connectivity services

• Dark fiber service

Data

Connectivity

• Business Trunk

• Enhanced Trunk

• SIP Trunk

• Unified Communication

Voice

• Email collaboration

• Cloud backup service

• Server virtualizationCloud

SQL

Front end

serversBack end

SQL server

Web access and mobile

PSTN

AD

Active

directory

SQL

Monitoring

Exchange UM

and archiving

System

Center

WAC

Lync endpoints

FPO

Edge

server

DMZ

Optional persistent

chat pool

XMPP Gw

Central Mgt

Voice routing

Conferencing

Lync Web App

Mobile

SIP registrar

Mediation

Server

Remoteusers

Publicclouds

InternationalChina Asia Pacific

Customer Premises

USLocal Europe

Business Broadband (BB)

Direct Internet Access

(DIA)

Premium

Direct Internet Access

(PDIA)

Product name Key Features and Benefits

- High speed local and International connection

- Diversify upstream carriers

- SLA Guarantee International bandwidth

- Direct Fiber or MetroNet provisioning

- MRTG report by local and International

- Direct route and shortest path to destination

- Specific route to specific region

- High stability with no congestion

- SLA Guarantee bandwidth per region

- MRTG report per region

- Provide active/active or active/standby mode

Performance

Hub Sites Hub Sites

Hub Sites Hub Sites

Hub Sites Hub Sites

HKBN CO1

HKIX

ChinaUpstream Providers

USUpstream Providers

EuropeUpstream Providers Asia Pac

Upstream Providers

Other

RegionsUpstream Providers

HKBN CO2

FTTO

Fibre-to-the-Office

Diversified

Path & Hub

Dual

Fibre Ring

Diversified

Central Office

Diversified Carriers

by Region

Customer Premises

China

US

Europe

Asia Pacific

Local

Microsoft Lync EnabledSIP Trunk

Direct SIP Connection

Usually do not cross the local boundary. It can connect to PSTN gateway or PBX within the internal network.

Media gateway

Lync serverPSTN (SIP)

PSTN (T1)

Mediationserver

Mediationserver

SIP

SIP

TDM

SIP IDAP

IP-base, support not just voice but

also video communications

TDM-base, mainly for

voice communications

Highly dynamic channels,

customers subscribe what they need

Scale up by trunk only,

increment at 24 channels step

No channel limitation in the trunk,

much faster to expand

Limited to 24-channels per trunk, need

to install the T1 cards and circuits

Lower CAPEX, no additional interface

card required for channels expansionRequired additional IDA interface card

HD Voice

Enhanced Connectivity

& Resilience Design

HD Video

Multi-sites

connection

BCP

Call Route

Advanced

Features

Lync serverMediationserver

SIP Trunk

HKBN

Soft Switch

Mobile

Fixed

ESBC

1

Exchange 1

Legacy Network SIP Network

HKBNIP Platform

Customer Premises

Exchange down Service down1 Exchange down The other will

take up the link 100% capacity backup

Customer Premises

Exchange(Site 1)

Exchange(Site 2)

HKBN Core Network

Hub Site

Hub Site

Hub Site Hub Site

Hub Site

HKBN CO1 HKBN CO2

Diversified Fibres

from 2 different hubs

Hub Site

Splitter

Hub Site

Full redundancy without a single point of failure

Giga Passive

Optical Network

(GPON) Splitter

DC 1 DC 2 DC 1 DC 2

Exchange 1 Exchange 2

DN

Group A

DN

Group B

Legacy Network SIP Network

DN

Group

A & B

DN

Group

A & B

HKBN IP Platform

DID failover to personal

assigned number

(e.g. mobile)

Trunk failover to

PSTN number

Hosted

Announcement

PSTN DID

Daily OperationNOT allow ad-hoc events Ad hoc Events

Hotline / Call Centre Hotline / Call Centre

Outbound

• Calling from home but

with office number

• Shared the same

company IDD rate

Inbound

• Simultaneous Ring

• Never miss a call

Overseas

• With mobile VOIP client,

no cost on roaming

AVMCU (Switch/Rate Match)

Lync 2013 client

(up to 1080p)Lync 2013 Mobile on

WP8, iOS, Android (up

to VGA)

Lync 2010 Optimized

room systems (e.g.

Polycom CX7000)

Lync 2013 Compatible

endpoint (up to 1080p)

Lync compatible

video gateway

H.264 HD room system

HKBN

Cloud Video Platform

H.264 SVC/VC-1

Lync app for Windows 8

(up to 720p)

Lync 2013 Optimized room

systems (up to 1080p)

SIP Trunk

Video Channels

Hub Sites Hub Sites

Hub Sites Hub Sites

Hub Sites Hub Sites

HKBN CO1 HKBN CO2

Customer Premises

Enhanced Trunk Services

Interface IP Digital (T1) Analog

Service SIP Trunk IDA/P CO / Hunt / DDI

SIP Trunk IDA/P CO / Hunt / DDI

Geo-graphic Redundancy l l l

Mobility / FMI l l l

Business Continuity l l l

Single Number Group l l

HD Voice l

Video Channel l

Burstable Channel l

One-to-one overseas bandwidth

provision ratio

Support diverse range of

bandwidth at different regions

Provide SLA with guaranteed

overseas bandwidth

Deliver MRTG traffic reports by

regions

Better voice quality as end-to-

end IP connectivity

HD video communication

Flexible channels subscription

Burstable channels

Save CAPEX on gateway

Better resilience configuration

Advanced features supported on

digital and analog trunk

Geo-graphic redundancy

exchange

Business continuity plan

Personal mobility

Free Office 365 SBP (12 month)

with 100MB broadband Internet

services

Full Office Pro client install into 5

difference devices

Exchange Online with 25GB

storage

SharePoint Online

Lync Online

Lync with

SIP Trunk