powerpoint pdfs-3.1_blockbuster pdf

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    Surviving Disruptive Technologies

    Blockbuster

    How to Define an IndustryAnd Still Fail

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    Surviving Disruptive Technologies

    A short history Opened in 1985 in Dallas

    David Cook thought there was a marketfor a family-friendly video rental store

    No X or NC-17 films

    8,000 videocassettes in appealing

    displays

    Built a warehouse for fulfillment which

    became highly automated distribution center Customized stores with films

    geared for the neighborhood

    Franchised and expanded to 19 stores

    Source: Wikipedia

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    Surviving Disruptive Technologies

    A new owner

    Needed capital to expand Wayne Huizenga of Waste Managemen

    Skeptical about video rentals

    Did not own a VCR Became convinced and bought in

    $18.5 million for 50% of company

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    Surviving Disruptive Technologies

    Rapid expansion

    From 1997 to 2004 Became $4 billion company

    3700 stores in 11 countries

    Revenue from $7.4 million to

    $2.2 billion

    Market cap grew 118% per year At peak opened one store

    every 17 hours!

    Source: Coughlan & Illes, Blockbuster Case , Harvard Business School Publishing, 2004

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    Surviving Disruptive Technologies

    Expansion

    Television studios, music stores Discovery Zone

    Make a movie, put it in theaters,

    rent in video store, sell on pay-per-

    view, show it on cable and play in

    TV stations all owned by

    Blockbuster; publish the book

    release the sound track, and sell

    Blockbuster stores

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    Surviving Disruptive Technologies

    The Viacom Years

    By 1994 Blockbuster stock underperforming Huizenga thought new technologies were years away

    Investors nervous, depressing stock

    Approached Sumner Redstone

    of Viacom

    Viacom paid $8 billion for Blockbuster Slimmed the company and used its

    cash flow to pay down $10 billion

    debt from buying Paramount

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    Surviving Disruptive Technologies

    Exit Viacom

    Redstone had buyers remorse

    Deal from Hell

    Satellite movie services impact business

    Lack of product

    4% decline in movie rentals Viacom sold part of Blockbuster

    in an IPO, keeping 80%

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    Surviving Disruptive Technologies

    How about a new CEO

    1997 John Antioco from Taco Bell become Rent videogames, too

    2001 8000 stores in 27 countries,

    89,000 employees, $5 billion revenue

    2005 Carl Icahn bought 10 millionshares

    Antioco lost proxy fight and left

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    Surviving Disruptive Technologies

    Bankruptcy 2010 Blockbuster declares Bankruptcy

    Bought at auction by Dish Networks for $233 million plusmillion in liabilities About 1000 stores remained

    January of 2013 Dish announces

    closure of 300 U.S. stores leaving less

    than one-third of the stores it acquiredin 2011 Layoffs of 3,000 out of 7,300 remaining

    employees

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    EO

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    YEAR

    BLOCKBUSTER

    CALENDAR YEAR SALES AND EOY STOCK PRICECALENDAR YEAR SALES IN

    MILLIONS OF $

    Sales in millions

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    Surviving Disruptive Technologies

    What went wrong?

    At first some good ideas In cassette days Blockbuster had to pay $6

    movie

    Led to shortage in stores

    Pushed studios for revenue sharing $1 purchase, 40% of rental to studios

    Now enough copies in stores

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    Surviving Disruptive Technologies

    Disruptions

    On-demand: cable providers scheduling pmovie showings

    Pay-per-view: stream movie to viewer

    Illegal sharing

    Antioco thinks it was DVDs Best Buy and Wal-mart want to sell

    them for under $20

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    Surviving Disruptive Technologies

    Movies by mail?

    Antioco skeptical of Netflix model

    In 2004 Blockbuster started mail business

    Could never make it work!

    Eliminated late fees costing $200 million

    Starting an online businessrequired another $200

    million (why?)

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    Surviving Disruptive Technologies

    A lot went wrong

    Major management turmoil

    Different owners turned capital

    for investment on and off

    All of senior management denied

    that coming technology would disrupt

    their business model

    When Blockbuster tried to

    respond, it failed to execute

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    Surviving Disruptive Technologies

    Can you fill out and post a box score forBlockbuster-we can see if there is any

    consensus opinion on the reasons Bloc

    could not respond to management turm

    and disruptive technology